Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Club Metropole - Privileges and Benefits For Grand Premium Rooms & Suites only:
24-hour personalized Majordome service. To call Your Majordome, please dial #4
Pillow menu offered by Majordome Team
Unlimited local calls within Hanoi (mobile phone numbers excluded)
One-hour complimentary use of the Conference and Business Center meeting room per day (subject to prior reservation & availability).
Late check out until 04:00 PM (subject to availability)
À-la-carte breakfast at Le Club Bar from 06.30 AM to 10.30 AM or from 6:00 AM to 12:00 PM noon with room service.
All day non-alcoholic beverages & light snacks at Le Club bar
Afternoon tea at Le Club bar from 02.30pm to 04.30pm
Evening cocktails & canapés at Le Club bar from 05.30 PM to 07:30 PM
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Excellant Hotel, One of the best!”
Sofitel is one of the best hotels in the world. everything about this hotel is perfect and immaculate, from the rooms, service, the people, food etc. If we were to go back to Hanoi, we would only stay at Sofitel. We flew from Sydney for our 16th Anniversary and we were pampered from the airport pickup right to the end of the trip. initially we only planned to stay at Sofitel for 2 nights and spend another 4 nights at Continental Hanoi, but we cut short our stay at Continental Hanoi after 1 night and came back to the comfort and luxury of Sofitel. it also serves the best coffee in Hanoi!. we'd definitely be back. Sofitel has increased our expectations of a hotel to an entirely new level.
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Heaven on earth - look no further”
This is one of the best hotels I have ever stayed in. The people were very friendly, professional and accomodating. No pretenses here, they truly made me feel like home and were so helpful. The hotel location is perfect, the accomodation was quiet, clean and well-serviced. They even allowed me to use the club lounge library for a bit of studying/reading in between exploring the city. You have a loyal customer and I will definitely be back. This property lives up to its "Sofitel Legend" status.
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A great place to experience old Hanoi”
The hotel is right in the center of Hanoi, which makes it super convenient to visit the old quarter, the French quarter, the river... A draw back of being in the city center is having a small pool and garden. If you are more into exploring local life, it should not be a problem. The staff are very nice and helpful. For me, the most intrigue feature of MH is its history. It has been there to witness wars, revolutions, and drastic changes of Hanoi. The hotel still has an aura of French colonial era that makes you feel like you have traveled back in time. Recommend to take a free tour to visit the hotel's bomb shelter and learn about its history.
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All Good Except the Food”
The hotel was everything one would expect, no doubt one of the very nicest places I have stayed in my life. This was made all the better by the reduced prices due to the pandemic. The only thing slightly lacking was the food at the Bamboo Bar, which was very much sub-par considering the prices. Still, there were those killer cocktails!
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Best ever hotel!”
we came back to Sofitel after 1 night at Intercontinental and we were upgraded to a wonderful and beautiful room with no extra charge. what could i say, its the best hotel in Hanoi! we would never stay anywhere else in Hanoi, its splendid even for kids.
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An iconic place that didn’t disappoint”
I booked a Club room at a great price. I wouldn’t have been able to afford it at the full rate! Everything was completely brilliant, a real treat.
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The best hotel We have stayed ”
Couldnt help but compliment the hotel - the services, the staff, the facility...nothing to complain about! wonderful stay!
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Support and attention to details”
Support and attention to details The entire Concierge team worked 24 hours nonstop to facilitate me to get tickets booked, contact the china embassy in Hanoi for me to update the information about the documents necessary for Cove it 19 test
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One of the best in Hanoi”
Everything was great besides the afternoon tea. I was so excited to have it there but it wasn't as I expected. Others were all fine.
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Best hotel in Hanoi”
This is one of the few true 5 star hotels in the center of Hanoi. Exceptional food and customer service, but wimming pool and gym are a little small.
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Classy hotel at Best location in Hanoi ”
Best location in Hanoi. Even it is a little bit ageing since last modification but the maintenance and facilities.
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Exceptional”
Staffs are great, room is clean, breakfast was good. Will come back
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Everything was ideal”
The Sofitel Metropole is unmatched for the quality of service, food and facilities - it us well worth a stay
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Exceptional”
I highly recommend Sofitel Legend Metropole Hanoi, my favorite place. The staff are very helpful and the room are just perfect!
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Excellent Service”
Service is perfect! Security & Amenity is really nice. Though the price is relatively high considering the room space, we would like to revisit the hotel again next time. We recommend the historical tour inside hotel afternoon . Need reservations and please confirm availability when you arrive at hotel. You’ll enjoy special experience through the short tour.
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Wonderful ”
This hotel is what dreams made off . Everything was perfect. Will come back as soon as possible.
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W. Schmidt”
Excellent service and beautiful, historic hotel. Staff and management provide first class service.
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Absolutely amazing”
100% recommend this amazing hotel from location, room, food to staff. True 5* with a history.
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Best service I got”
Very nice facility, staffs are great, hotel with history.Love it
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Historic and Great Hotel in Hanoi”
This hotel is very clean and the staff was very accommodating. No real problems. The breakfast buffet was excellent!
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