Exceptional9.1
Based on11reviews
Sofitel Legend Peoples Grand Hotel Xian
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"This hotel was exceptional ! the hotel itself was beautiful,..."

Ceri111New Zealand
Lobby
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9.3 Exceptional location
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9.3Location
  • Close to public transportation

  • Hot tub

  • Sauna

  • Air conditioning

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Suite Prestige
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    Premium Room
    • Garden view
    • 58 sq.m.
    • 1 king bed
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    Grand Premium Room
    • Garden view
    • 58 sq.m.
    • 1 king bed
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    Prestige Suite
    • Garden view
    • 58 sq.m.
    • 1 double bed
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    OPERA SUITE 1 King Size Bed Garden View
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      JUNIOR SUITE 1 King Size Bed Garden View
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        SUPERIOR ROOM 1 King Size Bed Garden View
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          OPERA SUITE 1 King Size Bed Garden View
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            LUXURY ROOM 1 King Size Bed Garden View
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              Suite Standard
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                LUXURY ROOM 1 King Size Bed Garden View
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                  SUPERIOR ROOM 1 King Size Bed Garden View
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                    JUNIOR SUITE 1 King Size Bed Garden View
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                      Nearest essentials

                      • Bus and rail stations
                        • 600 m
                        • Wulukou Metro Station
                        • 1.1 km
                        • Xian Bus Station
                      • Airports
                        • 27 km
                        • Xianyang International Airport (XIY)
                      • Hospital or clinic
                        • 500 m
                        • Xian No. 4th Hospital
                      • Pharmacy
                        • 1.3 km
                        • Huayuan Drug Store
                      • Convenience store
                        • 450 m
                        • Ren Ren Le Supermarket
                      • Cash withdrawal
                        • on site

                      More about Sofitel Legend Peoples Grand Hotel Xian

                      An overview

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                      Verified traveler reviews

                      Agoda Reviews (11)
                      Booking.com Reviews (72)

                      6.4

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                      Exceptional
                      • Cleanliness 10.0
                      • Facilities 10.0
                      • Location 9.3
                      • Room comfort and quality 9.3
                      • Service 9.5
                      • Value for money 8.0
                      Exceptional
                      based on 2 reviews
                      • Cleanliness 10.0
                      • Facilities 10.0
                      • Location 8.0
                      • Room comfort and quality 10.0
                      • Service 10.0
                      • Value for money 8.0
                      Exceptional
                      based on 8 reviews
                      • Cleanliness 10.0
                      • Facilities 10.0
                      • Location 9.8
                      • Room comfort and quality 9.2
                      • Service 9.3
                      • Value for money 8.8
                      Very good
                      based on 1 reviews
                      • Cleanliness 10.0
                      • Facilities 10.0
                      • Location 8.0
                      • Service 10.0
                      • Value for money 2.0
                      Provided by verified guests of Agoda
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                      Review language
                      • 繁體中文 (台灣)
                      • English
                      • 简体中文

                      Room type
                      • Prestige Suite
                      • Grand Premium Room
                      • Premium Room

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                      Showing 11 verified reviews
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                      10.0
                      WEI from Singapore
                      Couple
                      Premium Room
                      Stayed 1 night in March 2016
                      Best hotel in Xian”
                      Definitely the best hotel in Xian. Very thoughtful of the staffs to pack breakfast for us as we had to leave for the airport before 6.
                      Reviewed October 29, 2016
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                      6.7
                      Hubert from France
                      Couple
                      Premium Room
                      Stayed 5 nights in October 2014
                      Deceived and disappointed”
                      Location, atmosphere
                      I agreed to pay 50% more than similar luxury hotels , expecting the experience to reflect the extra cost. The reality was much different. Comments on the good, the bad and the ugly: - Location: perfect, within walking distance to some of the main attractions - Decoration / atmosphere: fantastic, like staying in a museum - Service outside concierge, excellent. Now for the bad and the ugly: - Food (average): Italian restaurant is average at best. Bread in the morning is dried as if it had been reheated from the previous day. Breakfast is good, and the Chinese restaurant at the Sofitel sister hotel is excellent. - Temperature (bad): 15 Celsius in common areas, unacceptable at this level, so cold in the restaurant the wine never even opened up and you want to run up to your warm room after staying anywhere more than 5 minutes. - Rooms (bad) : small, although I was upgraded when I mentioned it, and very impractical. - Internet (worse): utterly unacceptable. Slow, patchy, sometimes disappearing for up to 15 minutes. Password was changed twice without us being informed - Concierge service (UGLY): this is truly shameful from a group like Accor. The concierge are out to cheat you almost every opportunity they get - no exaggeration. Daily car rentals with English speaking "uncle" proposed at three times the going rate. Taxi meters are called and don't use meters to the airport. Full price first class bullet train for 2 tickets but actually only one in first class, the other in second class. The only concierge that stands-out for being honest and truthfully helpful is Danny. "Friends" that can help us by ceramics, if we want to go ourselves, incapable of suggesting a place. In the end we paid more for extra service, essentially for not having to deal with the usual hassles associated with service / people issues in China. It doesn't work out that way, quite the opposite. My advise save you money, and go to other international chains.
                      Reviewed November 05, 2014
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                      9.0
                      Phillip from United States
                      Couple
                      Premium Room
                      Stayed 2 nights in October 2014
                      Unique Experience”
                      Historic building, outstanding staff, very good Italian dining
                      This hotel is centrally located in a former government building built with Soviet assistance in 1953. It is flanked by a 'regular' Sofitel on each side and a Mercure and Grand Mercure behind. It was amazing to find architecture like that in Xian, and it was refurbished beautifully. A really exceptional facility. It was opened in Sept. 2014, so was still very new at the time I stayed there. The key staff were impeccably well trained. The 'butler' service is amazingly good. They handle everything. Computer wouldn't connect...no problem. The Italian dining was excellent, even for Shanghai, never mind a 2nd tier city like Xian. The rooms are well appointed, not small but not huge either (luxury king room). My only disappointment was the breakfast. The buffet was something I'd expect from a 3-star hotel. The selection was a bit meager, fruits only local and of average quality. The congee was luke-warm, wontons over cooked, other Chinese items were made outside and warmed up in back (and tasted like it). I could not get a proper omelette (everything on the side?), the Eggs Benedict was over cooked and improperly made. The coffee, bread, and pastries were all first rate. Everything else points to them working out the kinks. My overall impression was of a unique and delightful experience.
                      Reviewed October 23, 2014
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                      9.7
                      Yunmeng from China
                      Business traveler
                      Premium Room
                      Stayed 1 night in July 2014
                      Unforggetable Memory”
                      sweet service elegant evironment and delicious food
                      me and my boyfrined spent Chinese Valenties Day at this hotel. We've got anything a customer expected. The floor and bed was decorated by fresh rose. We got a suprise from Hotel management team. friut basket and cookies also,the room has been upgrade. We feel welcom and just like stay at home. very unforggetable memory. Highly recommmend!(if your budget is flexible)
                      Reviewed August 06, 2014
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                      10.0
                      kun from China
                      Couple
                      Premium Room
                      Stayed 2 nights in January 2017
                      最好的选择”
                      此次西安之行,不得不说,选择传奇是最正确的,如果以后还来西安,我会毫不犹豫的再次选择它。酒店中西结合,低调奢华,非常的漂亮,服务细致周到。不管是免费下午茶,免费迷你吧,以及夜床服务赠送的点心、茶~~令人感到酒店的贴心服务。
                      Reviewed February 01, 2017
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                      10.0
                      Ning from China
                      Couple
                      Premium Room
                      Stayed 2 nights in December 2016
                      还会再来”
                      住过的服务最好的酒店!员工非常nice,酒店设施也非常棒!
                      Reviewed December 30, 2016
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                      8.0
                      tsung from Taiwan
                      Group
                      Grand Premium Room
                      Stayed 2 nights in April 2017
                      Very good”
                      老實說真的很不錯的酒店!但是價格真的太貴了!
                      Reviewed April 18, 2017
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                      8.8
                      HUANG from Taiwan
                      Business traveler
                      Prestige Suite
                      Stayed 2 nights in November 2015
                      服務態度極佳! ”
                      服務態度極佳!
                      Reviewed May 25, 2016
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                      9.7
                      ching-chi from Taiwan
                      Couple
                      Premium Room
                      Stayed 3 nights in June 2015
                      很溫興的管家服務”
                      服務人員的訓練非常好
                      Reviewed January 07, 2016
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                      9.3
                      wang from Taiwan
                      Couple
                      Prestige Suite
                      Stayed 3 nights in August 2015
                      西安最好的住宿首選”
                      有家的感覺, 環境安靜.
                      Reviewed August 25, 2015
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