Sofitel London Heathrow Hotel

Terminal 5, Heathrow, London, United Kingdom, TW6 2GD - See map
Free Wi-Fi
8.9
Excellent
/10
(5,653 reviews)See what guests said
Housekeeping13
Breakfast5
Food & Dining3
select your datePlease enter your stay dates to see price
Sofitel London Heathrow Hotel

"Linked by indoor walkway to terminal 5, Sixt hire cars on site, spa and gym this is a best in class hotel for Heathrow airport ."

Suzanne - June 10, 2019

 Sofitel London Heathrow Hotel
Lobby Sofitel London Heathrow Hotel
Lobby Sofitel London Heathrow Hotel
See all 60 photos
See map
Popular landmarks
Natural History Museum 22 km
V&A - Victoria and Albert Museum 22.27 km
Madame Tussauds London 23.96 km
Buckingham Palace 24.43 km
National Gallery 25.5 km
Big Ben 25.61 km
The British Museum 25.77 km
London Eye 26 km
Tower of London 29.06 km
Tower Bridge 29.06 km
Nearby landmarks
Heathrow Terminal 5 Railway Station 320 m
Plaza Premium Lounge T5 Departures 340 m
Heathrow Medical Services 730 m
Heathrow Airport 2.63 km
Heathrow TIC 2.74 km
Heathrow Terminals 1, 2, 3 Tube Station 2.76 km
Thorney Park Golf Club 3.35 km
Ashford Hospital 3.54 km
Richings Park Golf & Country Club Ltd 3.59 km
Heathrow Terminal 4 Tube Station 3.65 km
9.4

Exceptional

Location rating score

Exceptional location
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
What guests are saying:Read all 5,653 reviews
Fantastic breakfast
94% positive mentions
Exceptional cleanliness
9.2 rating for cleanliness
Excellent comfort
8.8 room quality and comfort
Excellent service
8.8 rating for service

On two recent coming-and-going stays as a solo traveler I found Heathrow Sofitel really pleasant and satisfying, with lovely staff.

virginia | November 3, 2019

Our flight arrived after 10pm and we had a 10 hour layover so this was the perfect location.

Ennia | November 26, 2019

In every way, this was a perfect choice for our overnight layover at Heathrow.

richard | October 7, 2017

The hotel is so convenient, at terminal

Ennia | November 26, 2019

Very comfortable room.

Deborah | January 8, 2020

  • 330 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in London every 9 minutes on Agoda.com
Value for money7.9
Distance to city center10miles
Location rating9.4
Nearest airportHeathrow Airport (LHR)
Distance to airport2.6 km

Rooms available at Sofitel London Heathrow Hotel

8.8
Excellent
Room comfort & quality
Classic Twin Room
Classic Twin Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Luxury King Room
Luxury King Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Club King
Club King
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 bedroom Suite
1 bedroom Suite
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
  • 1 king bed & 1 sofa bed
Enter dates to see prices
One-Bedroom Prestige Suite and Lounge Access
One-Bedroom Prestige Suite and Lounge Access
...
  • Room size: 54 m²/581 ft²
  • Shower and bathtub
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
Classic Queen Room
Classic Queen Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior King Room
Superior King Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Junior King Suite with Sofa Bed and Lounge Access
Deluxe Junior King Suite with Sofa Bed and Lounge Access
...
  • Room size: 15 m²/161 ft²
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Junior Suite with King Bed
Junior Suite with King Bed
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed or 1 sofa bed
Enter dates to see prices
Superior 2 Single Beds
Superior 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sofitel London Heathrow Hotel?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

What is the smoking policy at Sofitel London Heathrow Hotel?

Sofitel London Heathrow Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

See map
Explore the neighborhood

What people love about Sofitel London Heathrow Hotel

  • 10.0
    Exceptional
    Location

    "Hotel was easily accessed on foot, clear signage and a dedicated walkway."

    Zhihong

    |

    July 15, 2017

  • 10.0
    Exceptional
    Location

    "Good for finding food too, as it was 3 minutes away from the terminal."

    Zhihong

    |

    July 15, 2017

  • 9.6
    Exceptional
    Staff 

    "Very helpful staff and clean, well-designed rooms"

    Oliver

    |

    January 6, 2020

Property ranking|Compared to 13,490 London properties
See all rankings
Location score
9.4/10
Service score
8.8/10
Cleanliness score
9.2/10
Room comfort score
8.8/10
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
99
%
of London properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
8.9
Excellent
5,675 reviews
Cleanliness
9.2
Facilities
8.5
Location
9.4
Read all reviews >
What travelers say they love:
Very conveniently located just a few minutes walk to T5, gre...
somporn from United Kingdom
Couple
More about Sofitel London Heathrow Hotel

More about Sofitel London Heathrow Hotel

Quite literally an airport hotel, this Sofitel property adjoins Terminal 5 at Heathrow and makes for the perfect stopover hotel. The hotel is linked to the Heathrow Express rail service, connecting you to downtown London in less than 30 minutes. This hotel would also suit business travelers, with several corporate offices within a 10 kilometer radius. With 45 meeting rooms, the hotel has the highest capacity to host events in the Heathrow area and finding one to match your needs will never be a problem. The hotel also includes 400 parking spaces, the largest in the area. Guests can enjoy French and other international cuisine at the two restaurants on-site and likewise enjoy the 24-hour room service menu for those late night hunger pangs. Be sure to enjoy High Tea at Tea 5, which specializes in the fine art of brewing and also carries an excellent selection of pastries, cakes, and light dishes. For a fine end to a tiring trip, a jaunt to the spa is a must to relax as well as rejuvenate.

Show less

Most talked about facilities

Housekeeping
26 mentions
Breakfast
18 mentions
Food & Dining
10 mentions
Internet
8 mentions

What they offer

10.0
Exceptional
Staff 

"ALL staff were amazing from being greeted at the font door o..."

Jacqueline

|

January 8, 2020

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Full English/Irish

Restaurants on site

Vivre Restaurant
Menu:Buffet
La Belle Epoque
Cuisine:European, French
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Sofitel London Heathrow Hotel from real guests

Overall rating
8.9
Excellent
From 5675 reviews
9.5Location
9.2Cleanliness
9.1Room comfort and quality
Agoda Reviews (665)Booking.com Reviews (4988)
Rating via Agoda8.7
/
10
Cleanliness9.2
Facilities8.5
Location9.4
Room comfort and quality8.8
Service8.8
Value for money7.9
High score for London
Rating
9+ Exceptional (188)
8-9 Excellent (130)
7-8 Very Good (109)
6-7 Good (23)
<6 Below Expectation (15)
Time of the year
Mar - May (98)
Jun - Aug (152)
Sep - Nov (122)
Dec - Feb (93)
Don't miss out!Users are booking a place in London every 9 minutes on Agoda.com
All guests (665)
All room types
All languages

Show reviews that mention 

Showing 465 verified guest comments
12345
9.3
Exceptional
Joanna from United Kingdom
Solo traveler
Stayed 1 night in February 2010

Sofitel London heathrow”

Brilliant - so convenient it is worth every pence to be so close to take off
One would always love it to be less expensive

The Sofitel Heathrow is an elegant and refined experience.Only moments from stepping through the arrival gates one can be strolling down the walkway to the hotel without having to go outside. This is important especially in winter and with the recent snow storms in London. The rooms are very comfortable and elegant.It is all round a very enjoyable experience and if you want a quick and cheap alternative to the hotel food or have any pharmacy needs or a new book - its all conveniently located with a quick stroll back over to Terminal 5.

Reviewed February 16, 2010
10.0
Exceptional
Glenice from Australia
Couple
Classic Queen Room
Stayed 1 night in September 2012

Superb location”

Close to Heathrow Windsor and Eton in U.K.

Would thoroughly recommend this hotel. Although close to Heathrow not a sound can be heard. it is so close to Windsor and Eton you can visit both if you have a little time before flights. The hotel staff are so accommodating and for a small fee arrange their private car transport to any highlights you wish to visit. It definitely is a better location than right in London where there are people on mass. We would have no hesitation in recommending this hotel. The rooms and beds are fantastic. Thank you Sofitel!

Reviewed September 09, 2012
9.7
Exceptional
Naadira from South Africa
Family with young children
Classic Queen Room
Stayed 1 night in July 2012

lovely, clean hotel”

location

Sofitel London Heathrow is a great hotel, especially when you need to catch a flight the next day. It has direct access to Terminal 5 in the hotel so it is very convenient. the rooms itself have crisp linen and are very clean. i would definitely stay here again if i have an early morning flight.

Reviewed December 07, 2012
9.3
Exceptional
Margaret from New Zealand
Solo traveler
Classic Queen Room
Stayed 1 night in April 2012

Perfect hotel for stopover at Heathrow Airport”

Close proximity to arrivals at Heathrow airport terminal 5 was a blessing,especially as on this occasion I was travelling on my own. The rooms were a good size and felt very luxurious.

the sofitel was very easy to find after arriving at terminal 5 heathrow airport,just a short internal walk to the right after exiting the terminal. check in was efficient and speedy and the staff very friendly. the room itself was lovely,very clean, new and very quiet. its size was also a pleasant surprise after staying in other hotels in london! i would definitely stay here again if catching an early flight the next day,beats getting up at an unearthly hour and trying to brave the underground or taxis.

Reviewed April 16, 2012
9.0
Exceptional
John from United States
Business traveler
Classic Queen Room
Stayed 1 night in November 2014

Stay at Heathrow Sofitel”

Friendly staff, Convenient, Quiet

This was my second stay at the Sofitel at Heathrow. Fist of all, it is really convenient for travelers who do not want to take the night flight to London yet have a connection to make in the morning. You'll wake up far more rested. For breakfast, the scrambled eggs were fabulous(!), but the miso soup was un-recognizable. For the most part, I really enjoyed breakfast -- save for the worker who sneezed into his hand and then picked up the dish towel with the same hand. I'll take off points for that one. The room was very comfortable, but for some reason the quality control was off and my towels were dirty. My first stay was fantastic, however, so I shall return hoping that the first stay was more indicative of a future stay.

Reviewed November 14, 2014
9.0
Exceptional
Angela from Singapore
Business traveler
Classic Queen Room
Stayed 1 night in June 2012

Fabulous location and great service with a smile”

Love love the proximity to London Heathrow Terminal Terminal 5

i always book myself into the sofitel london heathrow. no free shuttle (not that i am even aware of) will induce me to book into any of the other hotels at the airport. it is fabulous..the rooms are lovely, spacious and tv channels great.. i will return, as i always have.

Reviewed June 07, 2012
9.7
Exceptional
john from United Kingdom
Solo traveler
Classic Queen Room
Stayed 1 night in December 2011

perfect location for stop over”

Location, facilities

ideal location after arriving at paddington and stopping over in london before a heathrow flight. easy to find the hotel, quick and efficient check in. arrived nye quite late and so ordered room service, food was very good and arrived promptly. room comfortable and spacious exactly what you expect from a sofitel hotel. wake up call and quick and easy check out.

Reviewed April 09, 2012
9.7
Exceptional
Laura from United States
Solo traveler
Classic Queen Room
Stayed 1 night in October 2012

Ideal location for a quick visit”

Location,

i had a one night stay in london between flights from tanzania to london, london to los angeles. this hotel is lovely and the location couldn't be more simple being right at london heathrow. i arrived extremely early in the morning and was delighted to check in without delay. (i had sent an email ahead of time giving them a heads-up but wasn't sure if it would hold any weight.) the concierge was very helpful in directing me to the local bus took me to windsor for a few hours. the hotel itself is very nice and extremely modern. i was amazed at how quiet my room was, too, with it being so close to the airport. agoda got me such a great rate that i wish i'd been able to stay another night!

Reviewed October 20, 2012
10.0
Exceptional
Mary from United States
Group
Classic Twin Room
Stayed 1 night in October 2012

Gorgeous Hotel with a warm and friendly attitude”

Everything, but the bed is heavenly

We were upgraded when we walked in the door with a smile, you have been picked as a special customer. This is the most beautiful hotel I have seen in a long time often 5 star properties can be stuffy with an " attitude" this hotel is warm and inviting. Perfect for an overnight stay in Heathrow located in terminal 5. I loved this hotel. The English breakfast buffet which was complimentary with our room was fabulous. Buffet does not do it justice, warm fresh pastries every type of sausage, eggs, fresh fruits, fresh squeezed juice and anything you could want for breakfast. Coffees, teas.. Wow. This is by far one of my favorite hotels ever. Forget going into London have amino vacation here at the lovely spa wake up refreshed and energized for your long trip home.i live in Alaska and after a busy vacation in Spain an overnight here before the long journey home was a fantastic idea. This hotel gets a 10+ from me.

Reviewed October 08, 2012
9.3
Exceptional
Philip from United States
Family with teens
Classic Twin Room
Stayed 1 night in November 2011

Very Convenient for Early Flights from Terminal 5”

Friendly Staff

I have stayed at this hotel a few times, always after the long flight from home in So. California and a short layover before continuing my trip. This time I was traveling with my adult daughter and we had a 17 hour layover until our next flight to Istanbul. What I especially like about staying here is that the hotel is connected to Terminal 5 and it is easy to check in for your upcoming flight without having to go outside. Also, when directly entering the Terminal from the hotel, you are close to a Mark's & Spencer food shop for great eats (sandwiches, salads, etc.) to take to your room. Located nearby is the entrance to the Underground (Picadilly Line) and the Heathrow Express, in the event that you have time to go into London. The hotel itself is clean and the rooms are quiet and relatively roomy. My daughter and I shared a Twin with a coffee/tea maker and a decent flat-screen TV. My only, and ongoing complaint about the hotel is that the elevators are too few and too slow.

Reviewed December 31, 2011
9.2
Exceptional
TOLULOLA from Malta
Solo traveler
Classic Queen Room
Stayed 1 night in August 2019

Exceptional”

PLEASE NOTE THAT, ON THIS OCCASION, I WAS UNABLE TO TRAVEL ON THE 13TH AUGUST. THEREFORE, I WAS NOT ABLE TO UTILISE MY BOOKING. BUT I HAVE PREVIOUSLY INDICATED THAT I WOULD RECOMMEND SOFITEL LONDON HEATHROW TO A FRIEND.

Reviewed August 18, 2019
9.0
Exceptional
Jonathan from United States
Group
Classic Twin Room
Stayed 1 night in November 2012

Convenient when traveling on BA”

Location

The Sofitel London Heathrow is a convenient place to stay if traveling on British Airways. Convenient location, comfortable beds and rooms. A great place to stay if you have an overnight connection.

Reviewed December 18, 2012
8.7
Excellent
Iain from United Kingdom
Business traveler
Stayed 1 night in March 2010

Great Airport Hotel”

The Hotel is adjoined to Heathrow Terminal 5
N/A

The Staff at the Sofitel are very helpful and will assist you with most of your needs.I've stayed at the Sofitel on many occasions and would recommend it to any Business traveller who might be going through London Heathrow .In other words, the Sofitel is good value for money.

Reviewed July 20, 2010
8.7
Excellent
Sneja from United States
Solo traveler
Stayed 1 night in April 2010

good stay”

good hotel, convenient location, good value
no cons

the sofitel heathrow hotel is conveniently located in terminal 5 in heathrow - a short walk from the terminal. it provides very comfortable accommodations, the bathroom is very nice, bedroom is spacious, bed is very comfortable. service is good and friendly. the value is very good; it is very consistent with the usual sofitel brand experience. overall experience is good, will recommend it to friends

Reviewed April 16, 2010
9.0
Exceptional
hasan from United Kingdom
Business traveler
Classic Queen Room
Stayed 1 night in December 2013

You can't beat the location”

Location location location

I had another great stay at the Sofitel Heathrow. Conveniently located at terminal 5, with a great spa and fitness center. The check in process can be lengthy and you must check out your bill carefully as I have been misbilled twice in excess of £300 in the past two stays. Regardless of the slow internet, it's location and overall comfort makes Sofitel my number 1 choice at Heathrow.

Reviewed December 18, 2013
9.6
Exceptional
Michelle from United Kingdom
Couple
Classic Queen Room
Stayed 1 night in December 2017

A wonderful stay just a few days before Christmas”

Being regular visitors to the Sofitel Heathrow, as we always stay their before travelling and once again we were not disappointed. All of the staff were fantastic & our room was perfect as always. On the morning of check-out one of their elevators were broken & they made sure that our bags were taken good care of as we ushered them up to the airport departure level. The service & meal in Vivre the night before was excellent, as was the young gentleman and lady in the Hairdressers - who did an excellent job of fitting me in. The whole stay was memorable & as always, we will be staying again. See you all next time & thank you

Reviewed January 15, 2018
8.0
Excellent
Pierfrancesco from Italy
Business traveler
Classic Queen Room
Stayed 1 night in November 2013

Very good for an airport hotel”

Brand new, well maintained, excellent breakfast

The Sofitel was a very good surprise: Heathrow hotels are not famous for being particularly comfortable or new, but this one was really good: directly attached to Terminal 5, it can be easily reached from all other Terminals thanks to the shuttle service or, alternatively, using the Heathrow Express. The staff was friendly, attentive and helpful: my check-in was very fast and, given I had multiple reservations, the person I dealt with managed to concatenate them and avoid me the hassle of checking out and in again for three times. Breakfast was excellent, with both traditional English and Continental options, and with lighter alternatives too. And very good coffee too at the Tea Salon, which was really pleasant. Negative aspect: WiFi. You either pay a lot for a decent service, or you get the free of charge one which is not performing enough. One more remark: I don't know whether for hotel policy, but toiletries are really kept to the bare minimum and not replenished daily, which means on a multiple night stay you will at some point run out of shampoo. This was disappointing and, if they want to become more environmentally friendly, then they rather need replacing the plastic, use-then-dispose, mini-bottles with some recipients that can be re-filled as needed

Reviewed November 21, 2013
9.0
Exceptional
Carolyn from Australia
Couple
Classic Queen Room
Stayed 1 night in June 2012

Location, location, location”

The fact that we could stay at Heathrow and walk under cover to Terminal 5 early in the morning.

We had a late arrival into Heathrow and an early departure the next morning from Terminal 5, so the Sofitel proved to be the ideal place to stay. We were warmly welcomed, we were upgraded to a very pleasant room and it was a piece of cake to get to Terminal 5 for our early flight the next morning. Would thoroughly recommend this hotel to anyone wanting to stay at or near the airport.

Reviewed July 31, 2012
8.3
Excellent
Nicholas from Hong Kong
Business traveler
Classic Queen Room
Stayed 1 night in September 2012

Good solid place for short stay”

Great location next to T5, of good overall condition and sensible price

I needed a crash pad after a long flight from Hong Kong prior to a business trip in UK. I lived in London for 25 years, so am not unknowledgeable about the area. Chose this place via Agoda, and got a good deal. The hotel is clean, well presented and service helpful. It's not a top notch place, but then I only expected mid tier. My room was clean, new, well appointed. The bar is a little dull and lacking any style or cosiness. Breakfast was excellent and with plenty to choose from, was also an ok price. Internet was free I think. If you want an overnight stay near Heathrow, this is well priced and placed.

Reviewed September 30, 2012
7.6
Very good
Kee
Solo traveler
Classic Queen Room
Stayed 1 night in August 2018

Some consideration and thinking ahead will make the service better”

My 3rd time staying at Sofitel London Heathrow. The first two times were great. However, the third time is disappointing. I had 40kg of luggage and I was given a room that is above a flight of stair and the only lift that goes up was under maintenance. My experience with changing Euro to GBP at the reception wasn't great either. The room service told me that I can do the exchange at the reception but didn't inform me that I need my passport. The staff was offensive when I tried to give them some EURO coin, so much for 5 star service. To make matter worse, I tried to use my residence permit as ID but was rejected. After a long day, I have no intention of going back all the way to get my passport.

Reviewed September 07, 2018
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Sofitel London Heathrow Hotel
|Excellent 8.7
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Exceptional location
  • Natural History Museum
  • Heathrow Terminal 5 Railway Station is within 0.32 km
null