Excellent 8.6
Based on 341 reviews

Recent customer comments

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Excellent



based on 341 reviews
  • Cleanliness 9.2
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 7.8
  • Food/Dining 7.8
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Sol from Panama
Group
Classic Twin Room
Stayed one night in April 2016
Fantastic!
Overnight stay until our flight out of Heathrow T5. Loved it completely, there is room service but its a bit limited, however the food was fantastic, loved the beds and everything was more than satisfactory. Our bathroom had a tub and a shower, which was greatly appreciated!
Reviewed April 11, 2016

David from Australia
Couple
Classic Queen Room
Stayed one night in April 2016
Awesome
Faultless stay. Only wish we had had longer to enjoy it.
Reviewed April 04, 2016

Norma from United States
Couple
Classic Queen Room
Stayed 3 nights in March 2016
Celebrating Nniversary
Amazingly accomodating!!! Soooo clean and lovely!!!!
Reviewed March 15, 2016

Christopher from Zambia
Solo traveler
Classic Queen Room
Stayed one night in February 2016
The Best
The Best
Reviewed February 13, 2016

Georgina from United States
Family with young children
Junior Suite King Bed
Stayed one night in December 2015
Best connecting flights stop ever
Location, and bedroom and bathroom comfort
Excellent I wished I had done this before!
Reviewed December 27, 2015

Royce from United Kingdom
Couple
Classic Queen Room
Stayed one night in November 2015
Best Place To Stay at Heathrow
Food, location, standard of rooms
Excellent the french restaurant is worth a visit alone, easy to get to and a hassle free stay when using Heathrow !
Reviewed December 02, 2015

Tim from Australia
Couple
Classic Queen Room
Stayed one night in October 2015
Convenience and comfort
Walk to T5; comfortable bed; good food
Great. 4 mins walk from T5 and you have a comfortable bed, very acceptable food and pleasant staff.
Reviewed October 31, 2015

Anthony from New Zealand
Solo traveler
Classic Queen Room
Stayed one night in October 2015
Excellent Hotel with walk to Terminal 5
Location is perfect for early departures, rooms have everything you need with a walk in shower a nice touch, great buffet breakfast.
Excellent choice with short walk to T5. Nice rooms, exceptional bathrooms with walk in shower a big positive. Good options for dining and amazing selection with breakfast buffet. Staff were nice and accommodating and were great with helping my father in law,who has mobility issues, to get to the departure gates. Easy to see why it has 5 stars.
Reviewed October 24, 2015

Dr from Ghana
Business traveler
Classic Queen Room
Stayed one night in October 2015
A very good and high standard hotel
location , room and food
very relaxing
Reviewed October 13, 2015

garry from Australia
Solo traveler
Classic Queen Room
Stayed one night in October 2015
Excellent Overnight Stay
Very friendly welcome, being upgraded and having a fantastic room
Outstanding
Reviewed October 11, 2015


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