"The porters, the receptionists, the front desk staff and the waiters/waitresses in the restaurant (at 6/F) are nice, friendly and professional."
WING C. - December 16, 2019
Location rating score
The hotel is gorgeous, well appointed and the staff were welcoming.
Michael | January 14, 2020
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Distance to city center||1 km|
|Nearest airport||Macau International Airport (MFM) - Macau|
|Distance to airport||6.0 km|
Hand sanitizer is available at Sofitel Macau at Ponte 16 Hotel.
Rooms are disinfected every day at Sofitel Macau at Ponte 16 Hotel.
Common areas of Sofitel Macau at Ponte 16 Hotel are disinfected daily.
Sofitel Macau at Ponte 16 Hotel has online, unmanned, or self-service check-in to reduce human contact and avoid cross infection.
Face masks are available for free at Sofitel Macau at Ponte 16 Hotel.
Third party food delivery to rooms is available at Sofitel Macau at Ponte 16 Hotel.
Staff at Sofitel Macau at Ponte 16 Hotel wear face shields and/or masks for guests’ safety.
Sofitel Macau at Ponte 16 Hotel offers temperature checks for staff and guests as a service, but it is not a condition of check in.
Social distancing measures are enforced in common areas.
During face-to-face interactions, a transparent protective shield may be offered between persons.
Sofitel Macau at Ponte 16 Hotel does not have a doctor or nurse available on call.
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, Sofitel Macau at Ponte 16 Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.
Buffet breakfast is offered at Sofitel Macau at Ponte 16 Hotel from 7:00 AM to 10:30 AM. There is an additional charge of 20 USD for adults and 12 USD for children, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.
Sofitel Macau at Ponte 16 Hotel has many in-house restaurants for hungry guests to dine-in. Mistral Restaurant, Le Chinois Cantonese Restaurant, Priv" French Restaurant and Club Mill"sime offer an extensive range of cuisines including French, Chinese, Middle Eastern and seafood. You can also choose from a delicious array of menu choices including buffet and " la carte menu options.
Leave room for a cup of freshly brewed coffee and a bite of cakes and desserts to finish off your meal.
Special events such as weddings, engagements, exhibitions and private events may be hosted at Sofitel Macau at Ponte 16 Hotel. The property has outdoor and indoor venues that can hold up to 400 people. Choices of venues including outdoor poolside are available. In-house planning, in-house catering, event decoration, floral, photography, music entertainment, audio-visual, Wi-Fi, parking, celebratory cake and food and beverage services are offered to help your event go smoothly. Event hosting is hard work " as hosts, you can enjoy breakfast, candlelit or private dinner, pampering rituals (spa or massage), day activities and day trips before or after your event as part of your event package.
The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as honeymoons, birthdays, graduation parties, entertainment events, holidays events and romantic retreats. End your big day with special turn-down services to mark your special occasion. Services including surprises, celebratory cake, champagne, foods and drinks and room decoration are available upon request.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.
On-site venues and convenient event services make Sofitel Macau at Ponte 16 Hotel an ideal choice for hosting events such as meetings, conferences, corporate events, seminars and exhibitions. The business venues at Sofitel Macau at Ponte 16 Hotel can hold up to 150 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, teleconferencing systems, Wi-Fi, technical support, meeting supplies, amenities and services and parking services is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch, coffee break and snacks and soft drinks provided by Sofitel Macau at Ponte 16 Hotel.
Interested in hosting a business event? Let Sofitel Macau at Ponte 16 Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.
Sofitel Macau at Ponte 16 Hotel does permit smoking in some areas and is not 100% smoke-free.
"My mum said it was magnificent and had high satisfaction with breakfast meal."
January 29, 2020
"Staff are helpful and efficient both in the front desk and the concierge."
August 16, 2019
"Staff are friendly and provide excellent services."
January 20, 2020
Asia's Las Vegas, Macau, has a French 5-star hotel with 408 rooms designed to dazzle. The hotel lies close to historic sites like A Ma Temple and the Ruins of St.Paul, and this sparkling space is just as close to the ferry and international airport. Spin the roulette wheel in the casino, dine at the restaurant by the pool, indulge in a treatment at So SPA with L’Occitane, and enjoy your night with drinks at the relaxed and chic lobby lounge. The superior and luxury rooms boast L’Occitane products while Club Floor and Mansion units are fully accessorized with Hermès supplements. Guests seeking that perfect blend of attentive care and opulence will find it at this luxurious hotel. Being the first hotel in Macau to offer a complimentary Handy smartphone service, all in-house guests can enjoy unlimited local and international calls*, unlimited 3G mobile internet, interactive maps, a Macau city guide as well as a host of exciting discounts across Macau. (* include Mainland China, Hong Kong, Taiwan, France and Australia). To continue with your reservation at Sofitel Macau at Ponte 16 Hotel, please enter your arrival and departure date into our secure online form.
"Attractions are nearby and even souvenir shop sells reasonab..."
January 29, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Sofitel Macau at Ponte 16 Hotel
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Excellent service and a great hotel in the city”
My girlfriend and I enjoyed a lovely stay at the Sofitel Macau at Ponte 16. We were over to see The House of Dancing Water (which was excellent - though beware, we saw the 5pm show and it's nigh impossible to get a taxi afterwards at the City of Dreams. We waited an hour) and decided that we wanted to stay away from the Cotai strip as we have no interest in gambling. The Sofitel’s rooms looked gorgeous and fell into a reasonable price bracket so having booked it the night before, we made our way over after the show. Upon check-in, we were surprised and delighted to have our room upgraded when the staff learned that the trip was a late birthday present for my girlfriend, and our suite on the 17th floor was nothing short of superb. All we wanted was a room with a comfortable bed and a bath big enough for the two of us to unwind in after a long day, and our upgraded digs ticked both boxes off - and then some. Fantastic views from up high, as well. Having missed our dinner reservations at Fernando's (due to the hour-long taxi wait at the City of Dreams), we decided to instead dine at the hotel's Mistral restaurant, treating ourselves to the buffet spread - which was excellent. As the hotel is located conveniently in town, near the western shore of Macau's northern part, we decided to walk into Macau's historic town the next day and see the sights such as the Ruins of St Paul's and the historic fortress on the hill (which also contains the history museum and offers a gorgeous view of the surrounds, including the Sofitel's striking building) before heading home to Hong Kong in the afternoon. All in all, we had a lovely short stay in Macau - in no small part due to our plush room and the great service we enjoyed from all of the hotel staff - and would definitely choose to stay again at the Sofitel Macau on Ponte 16.
Incredible hotel in wonderful location with great ”
As a surprise for my fiance I booked us in the Sofitel for a weekend of sight-seeing in Macau. The shuttle picked us up and as we drove through the back streets of Macau I was a little concerned that I had been conned. Once we arrived at the hotel we drove up a very ornate multi-storey where we were greeted by a helpful concierge and walked into the lobby where sparkling wine was being served to the sounds of a Jazz Trio. The Decor is very tasteful and quintessentially french in the sense it does not try to be a luxury hotel, it simply is!! We were directed to our room which turned out to be a Junior Suite overlooking the city and the beautiful eyesore that is the Lisboa. Our room was beautifully decorated with two bathrooms, a large front room and Queen size bed which was extremely comfortable. We ordered breakfast as room service and were pleasantly surprised to see a feast fit for a King being set out in our room!! The location is great if you enjoy strolling through the old city and being immersed in real Macau. Overall the Sofitel at Ponte 16 is well worth the money.
Ideal Hotel for travellers with ”
first trip to macau. objectives were to experience a little history of macau, experience the hospitality of people in macau and try my luck at the tables. checked in on 6 dec for 2 nights in rm 1510. sofitel macau at ponte 16 did not disappoint me. good sized room with panoramic city views of the surrounding old buildings with a lot of characters. it is conveniently located 5 mins walk from senado square but not as rowdy as compared to nearby casino hotels. guest services are great in all areas. got smiles from everyone including security! everyone seems to speak good english. speak to vivien at concierge. she pays attention to details and provides astute advices to make the full use of your time in macau.
Great hotel which comes with excellent service”
I've been to Macau twice and I always stay at The Venetian. It's a blessing in disguise that when I booked my hotel through Agoda their price is already sky-high, thus, prompting me to choose The Sofitel Macau at Ponte 16. The rooms at The Venetian may be bigger than that of Sofitel but the value for money and excellent facilities and service provided by Sofitel makes it incomparable to the Venetian. In Sofitel, guests are treated like royalty and their employees go out of their way to satisfy their guests. Most of their employees understand and speak English, from the front desk, to the bar, the concierge, the room service, and even the housekeeping.
Excellent view of the city”
The room is not as big as I thought but it is clean and decent, especially the bathroom, it has bathtub with TV, shower area, separated toilet. The towels are clean and soft, the accessories provided is fine in quality, I can feel the sincerity of the hotel, it treats its clients as "VIP", thats really made the people stay there feel good. Yes, I highly recommend Sofitel Macau at Ponte 16 Hotel to you if you go to Macau next time :) Oh, don't forget to take some photos at its balcony at 4/F,looked like you were really in Europe.
Great location in the heart of the old town”
my husband and i stayed at the sofitel ponte 16 hotel to celebrate our first wedding anniversary. we really enjoyed our stay here, and having stayed in the venetian, the hyatt and the grand waldo in macau, the sofitel would be top of our list for a return visit to macau. the location of the hotel is great - just an easy 10 minute stroll into the main square and ruins of st pauls. service at check-in and check-out was excellent. i asked for a room on a high floor and we were given a lovely room on the 15th floor overlooking zhuhai. the room was beautifully furnished and had all the features you'd expect in a high end hotel. breakfast wasn't included in our package but that didn't matter - we took a short walk down to margaret's cafe da nata to sample her legendary portuguese tarts.
nice hotel in downtown of Macau to stay”
I really enjoyed staying at Ponte 16 Sofitel Macau last weekend. Since so many new hotels been built, I was worried to select this hotel. Because the hotel is alone itself in downtown Macau (The most famous ones, like the Venetian, Four Seasons, Banyan Tree, are in Taipa). But my concern was disappeared when I saw the hotel. It's the best location ever! Very close to St. Paul's and Senado Square (5-10 min. walking). Even you can go southwards where are there are the oldest confusciast temple and penya hill (has absolutely gorgeous view. The hotel room was nice and the staff were kind. But the club lounge managers were a little bossy. We enjoyed having evening cocktail and breakfast in club lounge.
Sofitel Macau at Ponte 16 Hotel”
The Sofitel Macau at Ponte 16 Hotel is only one year old. The location is great and only less than 10-minute walk to the city center. I paid only 70 MOP from the airport to the hotel. The staff at this hotel were very helpful.We stayed from 23 to 25 October 2009 and had to check out at 11:00 am and left our luggage at the hotel and picked up in the evening before our flight. Again, staff were very helpful. This hotel is very clean. My room was perfect.
Luxurious Stay in Macau with Great Location”
I would strongly recommend Sofitel Ponte 16 at Macau to all my friends and relatives for the pros as following: 1) Free Shuttle bus from HK-Macau Ferry Terminal to Sofitel Ponte 16 2) Within walking distance to St.Paul, Macau Museum, and Government Hall of Macau 3) There is a bus stop located just in front of the Hotel. 4) Michael Jackson Gallery 5) Easy Access to Restaurant and Food Stall 6) Few steps to Ponte 16 casino
After getting lost where we had a non-scheduled city tour at 11PM, we were warmly and happily surprised by the fabulous welcome bed, rose petals all over the room and one of the best chocolates we have ever tasted. We informed the hotel when we booked that we will be celebrating our 40th Wedding Anniversary in Sofitel Macau at Ponte 16. This hotel is so great that they took time and care to make sure we were welcomed and that we were given a good view of the harbor. We will definitely book in this hotel over and over again.
Great stay with excellent service”
We were luckily upgraded to a suite with access to the club lounge. Thanks so much for the delicated services provided by the team of Club Millesime, including Victor and Princess. We can enjoy unlimited serving of drinks and wine, afternoon tea set and delicious refreshments in specific time slot. Everything was great especially the special room decoration and gift from the hotel, that was macaron and chocolate, it was just too heartwarming as this was our pre-wedding celebration. Few types of pillows and bath products are complimentary for guest to use. Coincidentally there was a firework show in the harbour on that night, which we can see part of it in our room! Thanks again to Sofitel Macau at Ponte 16 for giving me a memorable stay in Macau.
Great weekend at Ponte 16”
We had a lovely three day stay at Sofitel Ponte 16 Macau. It was a great place to visit for a long weekend in Hong Kong. We bought Macau bus passes from the OK store and explored lots of places. The Concierge recommended a great Portuguese restauarant for our first night. The swervice and care at the hotel was very special ... but free wi-fi is expected in 5 star hotels these days and there seemed to be 'rules' for the pool ... re attire, drinks, food around the pool ... this needs to be attended to, to make for a perfect stay. We will definitely be back on our next long weekend.
Excellent stay in Macau”
I really enjoyed my stay in the Sofitel Macau at Ponte 16 Hotel. Location wise it's about a 10 - 15 min walk to many of the main tourist attractions in Macau including Senado Square and the Ruins of St Pauls. The rooms are big with a king size bed and one of the great things is that they provide l'occitane toiletries!
Great Hotel in Macau!”
we had a great experience in sofitel macau at ponte 16. everything in the room is good, especially the bed is so comfortable, we had a great sleep after a long walking journey in macau. we had a hard time to get a taxi, even the staff from the hotel keep helping us to call the taxi. but i think this is the problem of macau but not sofitel alone.
Ponte 16 is away from the other casinos but it provides a quieter and relaxed ambiance. A 10 minute walk takes you to Senado Square and the ruins of St Pauls. Another 5 minutes and you're at Wynns (where there's a performance every half hour) and MGM. The facilities in the hotel are good, with an excellent buffet breakfast offered at the main hotel and a good outdoor swimming pool. Loved the L'Occitane products in their bathrooms! Macau is an amazing place and made all the more enjoyable by our stay at Ponte16 Sofitel.
superb hotel with great location”
me and my family really loved our stay in Sofitel at ponte 16. everything was well taken care of from our arrival from HK, our stay, and our departure. the room was lovely and the amenities were ample (although the wifi was a bit slow). the staff, especially Joyce in the business center, was very accommodating and helpful. food was a bit pricey inside the hotel but there are several good eateries near the hotel esp. the dimsum place beside it. we would definitely stay again in this hotel when we return to Macau. highly recommended!
This is a very precious trip for my family. We were celebrating my mother's 60th birthday yet we can only afford two days trip, so we decided to go to Macau and live in Sofitel Ponte 16. Thanks for offering the upgrade opportunity to the suite, it is really worth spending. The rooms were excellently clean, the swimming pool at the suite side were fantastic with magnificent view! Staffs at frontdesk, room services and basically everywhere provided excellent services, they are polite, they always smiles, they understand my needs and they provide all possible accommodation to me.
Resort feel in the middle of the city”
Very good attention to details - Sofitel Macau echoes the Sofitel brand present in all Sofitel hotels. The moment you step in the hotel, you feel like you are transported in a different place. Typical Macau hotel lobbies are noisy because of the casinos but Sofitel is able to maintain the relaxed atmosphere and yet it also has its own casino. Great location - Sofitel is located in the heart of the city. Very near Senado Square and St Paul Ruins and the other tourist attractions in Macau. Very near the shopping areas too. It is also beside a very good Chinese Restaurant that has super delicious food and yet reasonably priced. Excellent Service - The staff are very friendly and helpful when it comes especially to information.
Great for couple”
we went to macau to celebrate birthday and decided to stay in Ponte 16 Hotel, it is not one of the newest hotel in macau but definately a luxury hotel around, The stuff were helpful and I get a free birthday cake for my birthday. The bed is not too soft, it just about right. THe restroom has little smell of smoke but it is acceptable. Over all, it is a comfortable stay. Plus it is close to the main street. you could walk around and explore the inner city during the night.
Beautiful Room & Hotel”
My wife and I stayed for unfortunately a short 3 nights. The hotel is absolutely beautiful and luxury of not only the hotel but the room also was faultless. The staff should be commended for their impeccable service and aim to please. To ask us if we would return to this hotel - In a heartbeat. We are looking to return to Macau this year and we will not be looking past the Sofitel Macau at Pointe 16 Hotel for accommodation. We opted for the upgrade when we arrived and it certainly didn't disappoint. Their aim to please was effortless.