Sofitel Macau at Ponte 16 Hotel

Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau, Macau
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Junior Suite - 1 King Bed Sofitel Macau at Ponte 16 Hotel
Junior Suite - 1 King Bed
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    Interior view Sofitel Macau at Ponte 16 Hotel
    Interior view Sofitel Macau at Ponte 16 Hotel
    Swimming pool Sofitel Macau at Ponte 16 Hotel
    1 Bedroom with King Bed Sofitel Macau at Ponte 16 Hotel
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     Sofitel Macau at Ponte 16 Hotel

    Guest reviews

    8.4
    Excellent
    /10
    (5056 reviews)See what guests said
    8.0
    Very good

    "I was looking for Vegetarian Food and Chef Sandesh specially..."

    Piyush

    -

    November 15, 2018

    8.7
    Excellent cleanliness
    Recommended by 90% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Steamroom

    This property is in high demand!Booked 37 times in the last 3 days | 24 travelers are looking at this property right now
    Excellent
    Location
    8.4
    See map
    Excellent location - 1.11 kilometers from city center
    Nearby
    Popular
  • Casino Ponte 1620 m
  • Sound of the Century Museum200 m
  • Gramophone Museum230 m
  • Casino Diamond270 m
  • Koi Kei Shop360 m
  • Pawnshop Museum360 m
  • Choi Heong Yuen370 m
  • Cultural Club380 m
  • St. Anthony's Church400 m
  • Patio de Chon Sau400 m
  • Value for money8.2
    Distance to city center1 km
    Location rating8.4
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport6.0 km
    Select your room
    8.7
    Excellent
    Room comfort & quality
    1 Bedroom with King Bed
    1 Bedroom with King Bed
    ...
    • Room size: 120 m²/1292 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior King Club Sofitel
    Superior King Club Sofitel
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Luxury King
    Luxury King
    ...
    • Room size: 37 m²/398 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Luxury Twin room
    Luxury Twin room
    ...
    • Room size: 37 m²/398 ft²
    • River view
    • 2 single beds
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Junior King Suite with Lounge Access
    Junior King Suite with Lounge Access
    ...
    • Room size: 72 m²/775 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Luxury Club Sofitel 1 King Size Bed
    Luxury Club Sofitel 1 King Size Bed
    ...
    • Room size: 37 m²/398 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Prestige Suite 1 King Bed
    Prestige Suite 1 King Bed
    ...
    • Room size: 80 m²/861 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Suite - 1 King Bed
    Junior Suite - 1 King Bed
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Have a question for Sofitel Macau at Ponte 16 Hotel?

    What people love about the property

    • 7.2
      Very good

      "Good location"

      shui T.

      |

      January 7, 2019

    • 9.6
      Exceptional

      "Overall the hotel is really nice in terms of faciltlites and amenities."

      Fang C.

      |

      November 28, 2018

    • 9.6
      Exceptional

      "It has its own casino and the room are comfortable and clean."

      Fang C.

      |

      November 28, 2018

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    More about Sofitel Macau at Ponte 16 Hotel

    More about Sofitel Macau at Ponte 16 Hotel

    9.6
    Exceptional

    "On the pros, we were welcomed at the entrance by your courte..."

    Nellie

    |

    December 12, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "This is great hotel."

    Viacheslav

    |

    January 12, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (5056)Booking.com Reviews (3462)
    8.4
    /
    10
    Cleanliness8.7
    Facilities8.2
    Location8.4
    Room comfort and quality8.7
    Service8.6
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (5056)
    All room types
    Showing 3767 verified guest comments
    12345
    8.8
    Excellent
    cherry from Philippines
    Family with young children
    Superior Twin
    Stayed 1 night in February 2019
    Best Service fr the staffgood location”
    Pros: concierge headed by Gary so efficient and helpful professional, sherwin fr security so helpful too and Paul fast service. check in is fast too by mimi and Mimi surprisingly gave us an upgrade with the luxury river view, clean room, convenient bed and pillow. Mistral restaurant so good breakfast fast ,service welcoming smile fr Shiela. Suggestion: pls change the brown sofa infront of the casino.
    Reviewed February 24, 2019
    10.0
    Exceptional
    Kai from Malaysia
    Couple
    Superior King
    Stayed 1 night in October 2018
    1st Experience of the Sofitel Macau at Ponte 16 Hotel”
    Convenient location, comfortable and clean hotel for stay. I booked 2 rooms and requested for rooms to be on same floor. The room was bigger than expected and clean room. Our room has a very amazing harbor view, we had as stunning as photos. The swimming pool is in fact a place to visit. It has the infinity pool feel. Overall we have a nice stay. We will come back again.
    Reviewed February 01, 2019
    10.0
    Exceptional
    Kai from Malaysia
    Couple
    Superior King
    Stayed 1 night in October 2018
    1st Experience of the Sofitel Macau at Ponte 16 Hotel”
    Convenient location, comfortable and clean hotel for stay. I booked 2 rooms and requested for rooms to be on same floor. The room was bigger than expected and clean room. Our room has a very amazing harbor view, we had as stunning as photos. The swimming pool is in fact a place to visit. It has the infinity pool feel. Overall we have a nice stay. We will come back again.
    Reviewed February 01, 2019
    9.2
    Exceptional
    Arlene from Hong Kong
    Solo traveler
    Superior Twin
    Stayed 1 night in January 2019
    Good location to explore the Macau Peninsula”
    Walking distance to most of the sightseeing spots of Macau Peninsula. Efficient check-in and friendly staff , free room upgrade. Free Shuttle to the Ferry Terminal every 15 mins and you could change to other free shuttle at the Terminal to casinos at Taipa.
    Reviewed January 31, 2019
    8.8
    Excellent
    Siew from Singapore
    Couple
    Superior King
    Stayed 1 night in January 2019
    Fantastic Hotel ”
    We were given a free upgrade to Club Room on the 17th floor with fantastic view of the river. Club Check in was fast and the reception was fantastic and very helpful. We had the free high tea and coffee at the club lounge before heading out. And we really enjoyed it. The room was clean with a big and Comfortable bed and pillows just like all the other Accor hotels which we always stay on our holidays. Nice and elaborate breakfast. Even the concierge was very pleasant and helpful. The tourist spots were within walking distance from hotel. Will definitely stay here again if I return to Macau.
    Reviewed January 22, 2019
    8.0
    Excellent
    Annie from Singapore
    Couple
    Superior King
    Stayed 3 nights in January 2019
    Convenient location”
    No free shuttle bus from airport but there’s a direct bus from airport with journey around 40mins (around mop6 bus fare). Conveniently access to other part of Macau. Big room with king size bed and sea view. Worth the price of $235 per night. Friendly counter staff. This is my 2nd stay and will definitely come to stay again if price can be cheaper.
    Reviewed January 16, 2019
    9.6
    Exceptional
    LEE
    Couple
    Superior Twin
    Stayed 1 night in March 2019
    Exceptional”
    Really appreciate early check in! Friendly staff!!
    Reviewed March 05, 2019
    10.0
    Exceptional
    Loon from Singapore
    Family with teens
    Luxury King
    Stayed 6 nights in November 2018
    Excellent Hotel”
    Hotel is superb in terms of service and location. We stayed there for 6 nights and was truly impressed by their excellent service, especially to one of the lobby staff, Renny, she was friendly, patience & responded to my enquiries professionally. The room is big and clean. Will definitely come back and stay again.
    Reviewed December 05, 2018
    8.0
    Excellent
    Piyush from Singapore
    Business traveler
    Superior King
    Stayed 2 nights in November 2018
    Amazing Staff”
    I was looking for Vegetarian Food and Chef Sandesh specially cooked for me. I was looking to kill couple of hours before my flight, the lady directed me to the Business Centre / Gym area. There I met one Filipino Trainer who guided me through the Steam/Sauna and other facilities. Kudos to the staff members.
    Reviewed November 15, 2018
    9.6
    Exceptional
    Gary from United States
    Solo traveler
    Superior King
    Stayed 2 nights in October 2018
    Beautiful hotel, comfortable room”
    It's a very nice hotel, but it's away from the main areas and attractions. I stayed here because I was visiting a friend who lives nearby. The room was modern and well furnished. The breakfast spread was very impressive.
    Reviewed October 29, 2018
    8.8
    Excellent
    EDILBERTO from Canada
    Couple
    Superior King
    Stayed 3 nights in October 2018
    Beautiful & clean place to stay. Staff are very helpful and attentive. Breakfast buffet is excellen”
    Checking in and out is a breeze. Facilities are clean. Staff are great. Breakfast buffet has excellent selection and reasonably priced. Our room cleaner has kept our room impeccably clean in 4 days. We had a great stay.
    Reviewed October 19, 2018
    8.0
    Excellent
    TECK from Singapore
    Couple
    Superior King
    Stayed 1 night in December 2018
    nice hotel , near to attractions”
    classy looking room, free shuttle to the ferry terminal. modern looking hotel.
    Reviewed February 20, 2019
    5.6
    kanokean from Thailand
    Group
    Superior King
    Stayed 1 night in November 2018
    Bad service ”
    In my opinion this hotel if u only care about location and room it’s okay but for service it very worse , they told me I need to check in late from normal time around 1hr, at the first I’m okay cus I can’t do nothing but they make me waiting around 2.30 hrs and I have to ask and follow all the time it upset
    Reviewed January 23, 2019
    9.6
    Exceptional
    Nellie from Malaysia
    Family with young children
    Luxury King
    Stayed 4 nights in November 2018
    We had a memorable break in Macau made possible by your friendly and caring staff, Mr Victor!!”
    On the pros, we were welcomed at the entrance by your courteous staff, notably, Mr Victor. He noticed that we were trying to locate some spots in Macau and he went out of his way to help us, even sacrificing his off days to accompany us. Keep it up Mr Victor! On our 2nd day, my card was retained at the ATM machine located at the hotel . I sought help from Mr Victor and he prompty directed me to the duty Asst Mger that night. Ms Jessica was so helpful and made phone calls even when it was already midnight as I could not communicate in Mandarin. As the problem was not resolved that night, she referred me to Ms Jessica, duty Asst Mger next day. Although I did not get back my card due to my flight back that wkend , I was not left disappointed. And to cap it all, you have a very responsive housekeeping who is at your door in minutes . Keep it up! For the cons, I would have to mention the long wait at the checkin , eventhough our details were already with you. Overall, its an A+, 24 /25!!
    Reviewed December 12, 2018
    9.2
    Exceptional
    Rutvij from India
    Family with teens
    Superior King
    Stayed 2 nights in April 2018
    Opulence and Charm with Amazing Views”
    1. Great location 2. Sexy swimming pool 3. Spacious Rooms with amazing view of Macau 4. Convenient shuttle service 5. Old world charm in a modern setting 6. Elaborate buffet breakfast with plenty of options 7. Helpful staff who know in and out of Macau Ideal place to stay in Macau!
    Reviewed September 04, 2018
    9.6
    Exceptional
    YUEN from Hong Kong
    Family with young children
    Superior Twin
    Stayed 1 night in August 2018
    Breakfast is very good”
    Location, room and breakfast all are good, espically breakfast, swimpool is small which compare with other resort in Macau. Staff and service also are so kind - borrowed a bathrole from swimpool to room as wet & raining, simple check out procedue dont cause too much time on check out process.
    Reviewed September 03, 2018
    9.6
    Exceptional
    Ji from United States
    Solo traveler
    Superior King
    Stayed 2 nights in August 2018
    Great staying”
    Nice enough breakfast buffet, kind staffs, clean and organized room and other facilities. The location was perfect for looking around the old town. Everything was satisfying during my stay! I thought there would be a shuttle from the international airport, but there wasn’t. The staff recommended taking a cab to get to the hotel, which takes about 30-40mins and cost 120mop(hkd). It wasn’t too bad, but it would be more glad if there was a shuttle like the others do. That was my only concern. Overall a pleasing experience.
    Reviewed August 16, 2018
    8.8
    Excellent
    Nesmie from Macau
    Family with young children
    Superior King
    Stayed 1 night in July 2018
    Great experience specially for upgrading to Black Galaxy Mansion Room”
    When I booked the room, we were offered to upgrade to a 1 bedroom Mansion room. I have chosen the BLACK GALAXY MANSION Room which was awesome! Has 1 KTV room, 1 room with king size bed, 2 toilets, jacuzzi tub, shower area, and sauna room. The living and dining room are big enough to avcomodate some guest. We had an impromptu party for my daughter, the hotel offered a complimentary cake. The access to the Mansion rooms are on a VIP area as well as the pool were only for ourselves since it has an exclusive pool for guest who are occupying the suites and mansion. The reservation staff "Mark" was great in assisting me and offered me a good price for the upgrade. Since Mark was on leave when i checked in, the front desk were very accomodating to assist me with my needs and request. The only suggestion i have is it will be better if they have an english language setting for the KTV specially for "english speaking guest". All in all experience was great. Will definitely recommend this hotel to my friends. Already recommended it to 2 of my friends and they will book in this hotel as well for 2 separate occasions. Kudos to all the staff. Thanks Agoda and Sofitel staff. My daughter's birthday experience was memorable.
    Reviewed July 17, 2018
    10.0
    Exceptional
    ANGELINA from Malaysia
    Group
    Superior King
    Stayed 1 night in July 2018
    awesome stay”
    we got here via ferry from HK..after reached the harbour..we took the sofitel free shuttle bus..upon arrival to the hotel..we got upgraded to 17th club level (initially booked a superior king)..sofitel's staffs hv been very nice and friendly to us..overall awesome
    Reviewed July 05, 2018
    10.0
    Exceptional
    Fatima from Philippines
    Family with young children
    Superior King
    Stayed 1 night in June 2018
    Free Upgrade”
    We booked the Superior room for our stay on June 2, 2018 and we were upgraded to the executive floor for free!!! The room was huge and the shampoo, conditioner, soap and lotion were all Hermes brand. We enjoyed complimentary breakfast for 2 adults and 2 kids, afternoon tea and evening cocktails! Excellent service from hotel staff. the location is great as it is very near Senado Square. We will definitely go back!
    Reviewed June 08, 2018
    12345
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    Sofitel Macau at Ponte 16 Hotel
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    • Excellent location
    • Ruins of St Paul's Church