Excellent 8.3
Based on 2900 reviews

Verified traveler reviews

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Excellent



based on 2900 reviews
  • Cleanliness 8.8
  • Facilities 7.8
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for money 8.0
  • Food/Dining 7.5
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Mei from Macau
Couples
Superior Twin
Stayed 1 night in September 2016
Location. Location. Location
Great location
Reviewed September 16, 2016

Kai from Taiwan
Couples
Superior King
Stayed 1 night in September 2016
Facility is old, other service is ok
Faculty is old, service is very nice
Reviewed September 16, 2016

KOK from Malaysia
Groups
Superior King
Stayed 1 night in September 2016
Heritage Casino Macau Hotel
Its 5 star hotel located along the sea bay and walking distance to the tourist place.
Reviewed September 15, 2016

KOK from Malaysia
Groups
Superior Twin
Stayed 1 night in September 2016
Heritage Casino Macau Hotel
Overall, its quite ok. its location is within walking distance to many tourist place
Reviewed September 15, 2016

Leck from Singapore
Couples
Superior King
Stayed 2 nights in September 2016
Best in City !
Great, value for money
Reviewed September 14, 2016

Tong from Malaysia
Couples
Superior King
Stayed 1 night in September 2016
Location
Location was good, near to tourism point of Macau. 10-15 min walk will reach those point, room was big & nice. But no shuttle bus from ferry point as we took from Tsimshatui, if you from Central ferry point then you able to catch their shuttle bus.
Reviewed September 14, 2016

Romelia from Canada
Solo travelers
Superior King
Stayed 1 night in September 2016
Not bad
Ok hotel. Room was comfortable and they have good facilities. Main qualm would be that they consider late checkout to be 12pm. A one hour difference from regular checkout.
Reviewed September 13, 2016

Jonathan from Singapore
Couples
Superior King
Stayed 1 night in September 2016
Customer service has much room to improve.
The staff manners were abrupt and less than helpful. Otherwise ok
Reviewed September 11, 2016

Yin from Hong Kong
Couples
Superior King
Stayed 1 night in September 2016
Waste time
Convenient and clear ! However, waiting so long for shuttle bus and check in !
Reviewed September 06, 2016

MEI from Hong Kong
Groups
Superior Twin
Stayed 1 night in September 2016
Good faciliies but poor attitude of receptionist
Good facilities but it took long time to check in. When I met one staff in the front desk, he asked me to wait for a while and then he never came back.
Reviewed September 05, 2016


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