good hotel but rooms are small”

We booked this hotel at the very last minute because we missed a flight. I thought we had booked a premium room but I found it rather cramped. The bed was very luxurious and I had a great nights sleep. It is situated next to the train station and a 10 min walk from the main plaza.

Exceptional”

One of our best hotel stays in Europe--ever. Comfortable rooms, friendly and responsive staff, breakfast is AWESOME, facilities are lovely. We will definitely be returning.

Very good”

Check-in was very unprofessional. Advised there was no booking. The person concerned was searching under my christian name. I have stayed at this property multiple times and seem to be put in a smaller room each time. Having spent eleven nights in Sofitel properties this year there seems no loyalty to customers. Beds are very comfortable and the showers are excellent.

For the price, they could do a lot better.”

Location is great, next to HBF but you also have to deal with many shady characters along your walk to the train station. Probably most of people stay here don't ride train but the ones who do like myself must feel kinda strange having paid top dollar for accommodation just to find myself mingling with a bunch of scary looking guys getting drunk right off the Hotel premise.

perfect place”

Seriously... this hotel is beyond expectation. I was extremely happy the fact I chose this hotel over every other options before. Maybe location wasn't really central like Koegnishof or Kempinski.. But located next to main train station was good enough. Great service, all smiles, spacious place, other than the small thing on the last day as i forgot my jacket and didn't bring key as we check out already. The housekeeper didn't speak a single English and although i can understand she shouldn't open the door for us because of security reason, at least she could try something else to contact the FO/supervisor/anything, so that i don't have to go back down and up and down again by myself just to get the room opened..

Fantastic location and amendities”

The hotel is conveniently located next to the train station. It was so easy for us to get to our next destination via train to Innsbrunk. We love the amendities in the room (except for the bed, it is too soft). It has an Nespresso machine with complimentary capsules provided and stereo for Ipod! The fitness centre is well equipped too, check out the pretty cool sophiscated machine there for weights training.

Great hotel and good size room”

Great staff and service. Very convenient as it is right next to the central train station, although that will also come with a little typical big city mess like people and traffic. Still very safe to walk around day or night.

Easy access to train”

Not such a nice area of Munich - but which train station ever is- but easy transport options

GOOD”

GOOD

great location but the staff is not very helpful”

the location is great which is next to the train station. But the sauna is not that clean. After checked out for few days, called back to the hotel to check the payment, but they said that they can't find the record. It's really weird that we just checked out couple days before and I can specifically tell them the room number. Probably have to work on the system.

Great room with convenient location ”

Room was very functional in terms of decor. It was very convenient as it was located next to the main train station. Easy to get around. Hotel itself was beautiful and it had a great swimming pool to relax in.

Great, Diverse Hotel”

A very nice hotel with great rooms and a fantastic location. The spa, however, cannot be beat. It is amazing and because they work to cater to a muslim guest population, they spa was only for women from 10pm-midnight. My wife and two older teenage girls LOVED it.

Next to Munich HBF”

The hotel is on the expensive side compare to what other hotels around Munich is offering. However, it is great for short stay and guests arriving/departing on trains. The hotel is right next door to Munich HBF, great for day tripping around Munich using trains and trams. All staff were friendly and willing to assist or give ideas on where to visit in Munich. The "Wellness" facility is fantastic, especially its designer pool with hidden buttons for spa, cascading waterfall and jets for swim "laps". The only let down is the gym, good for cardio but very few weights. The room is small and functional. Personally, I would only use it for short stay.

Exceptional”

The reception was very spacious with very helpful, friendly staff. Our room was very large and well appointed with everything we needed for our short stay. There were beautiful smelling Hermes toiletries and the shower room which was very luxurious. We opted for the breakfast at 31 euros which did not disappoint as there was every possible breakfast item you could think of. I especially liked the carrot and ginger juice and the beautiful presentation of the breakfast tea. The staff could not do enough for us and were very attentive. We made use of the spa facilities which were also very good, the pool is quite small but was adequate and the sauna and steam rooms were very well appointed. We spent sometime afterwards in the relaxation area in the spa and were truly chilled out. A good base for sightseeing as it is very near to the train station.

Great room but really loud A/C”

The foyer and room were great however the A/C was extremely loud and when turned off the room was too hot so I never really got a full nights sleep on any of the five days I stayed there. There was a power outage for a few hours (scheduled) and the spa was unavailable for 2 days due to repairs (an alternate spa was made available off premesis)

Nice staff and loncation is perfect”

Very nice staff as my name wasnt showing in their system and it took like 40 min to solve the problem and because of this, they upgraded my room to a suite room which was perfect and in right time as i was tired coming from London. Wifi is free but the signle is hard to get in my room and slow.

A great disappointment ”

My wife our 2 year old son and myself have been staying recently in Munich and I choose this hotel hoping to get decent quality for my family. The hotel turned out to be a total disappointment starting from the small rooms where other people from across the hallway can look into and hardly working Internet to staff entering the room when we were still in bed and construction noise from 7am.

Hotel with Wonderful Service”

Sofitel provided wonderful service during our stay there. The hotel is beautifully decor and has a sophisticated ambience. It is located just beside the train station thus making it very convenient for travelers arriving by train. The two things that can be improved are better wifi connectivity and better quality food for room service.

Suitable for relaxing”

friend of mine sugesting the hotel for me to stay, when i was arrived to the hotel, well i am a litte bit surprised, from the outside it looked like an old architectures with historical time line, but when i entered the place... wow it was beyond of my imagine, so modern. it was so nice to be there, because it felt like lived between two different moment, past and current time. came accross in my mind, someday if i return again, i will take my family to stay there, let them feel what i felt, sharing best moments i had before.

Great Location with nice decorated room”

Very convenient as it situates just outside the central train station within 3 minutes walk. Very charm environment and excellent customer services from the front desk. I arrived early morning at around 7:00 from an early flight and the staff was so kind to offer me a hotel room even well before the check in time. Spa needs early appointment though as it is always full.