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8.6

Excellent
12.0% this month
/10
(1,044 reviews)See what guests said
Housekeeping4
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
New York Yacht Club

20 m

Algonquin Hotel

70 m

Oak Room

80 m

Bookoff

80 m

Int'l Center of Photography

130 m

Popular landmarks
Broadway

400 m

Times Square

400 m

Top of the Rock

440 m

Grand Central Terminal

510 m

Empire State Building

860 m

Closest landmarks
Hagstrom Map & Travel Center

70 m

Consulate General of the Republic of Serbia

70 m

The Tables

200 m

IGT Jewelry Shopping Mall

220 m

Jangmi Jewelry

220 m

Sofitel New York Hotel

"(bath)room with a good bed, lovely staff, excellent location near Time Square."

Shalini - May 17, 2022
Superior Twin bed - Guestroom Sofitel New York Hotel
Facilities Sofitel New York Hotel
Interior view Sofitel New York Hotel
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Sofitel New York Hotel

45 West 44Th Street, Times Square, New York (NY), United States, 10036 - See map

Make your best journey to New York (NY) with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Times Square, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
  • 210 meters to public transportation

  • Located in heart of New York (NY)

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Value for money7.9
Location rating9.3
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.4 km

Rooms available at Sofitel New York Hotel

Excellent
Room comfort & quality

8.5

Prestige Skyscraper Terrace Suite - 1 King Bed, Living Room with Sofa Bed, 24th Floor
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Iconic Building Skyscraper One Bedroom Suite - 1 King Bed, Living Room with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
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Executive One Bedroom Suite - 1 King Bed, Separate Living Room with Sofa Bed
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Skyscraper One Bedroom Suite - 1 King Bed, Living Room with Sofa Bed, Top Floors
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 queen bed
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Superior Room - 1 Queen Bed
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Prestige Skyscraper Terrace Suite with Living Room
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Twin bed
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Luxury Room - 1 Queen Bed, High Floors
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Luxury Room - 2 Single Beds, High Floors
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
SUITE PRESTIGE SUITE - 1 King Bed, SeparateLiving Room, Terrace from 500sq ft, 24th floor
...
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at Sofitel New York Hotel?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Sofitel New York Hotel?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sofitel New York Hotel?

    For those who wish to drive their own cars, Sofitel New York Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Sofitel New York Hotel?

    Adults can enjoy breakfast offered with an additional charge of 25 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What is the smoking policy at Sofitel New York Hotel?

    Sofitel New York Hotel does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Sofitel New York Hotel?

    The closest train, metro, or bus station to Sofitel New York Hotel is 42nd Str./Fifth Avenue-Bryant Park Subway Station, 210 m away.

    What restaurants are nearby Sofitel New York Hotel?

    Sofitel New York Hotel’s neighborhood is Times Square which includes popular restaurants such as Sen Sakana, Db Bistro Moderne and Triomphe.

    What popular shopping places are close to Sofitel New York Hotel?

    Sofitel New York Hotel is located in Times Square area which features shopping places such as Macy's Herald Square, Bookoff and Global Gold & Silver.

    What are popular attractions near Sofitel New York Hotel?

    Sofitel New York Hotel’s location in the Times Square neighborhood makes it close to famous attractions including Top of the Rock, Times Square and Broadway.

    Show more questions
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    Explore the neighborhood

    What people love about Sofitel New York Hotel

    • 9.2

      Exceptional
      Location

      "(bath)room with a good bed, lovely staff, excellent location near Time Square."

      Shalini

      |

      May 17, 2022

    • 9.2

      Exceptional
      Spaciousness

      "Great and spacious"

      Shalini

      |

      May 17, 2022

    • 9.2

      Exceptional

      "overall, a great place to stay according to us."

      Shalini

      |

      May 17, 2022

    Overall rating:

    8.6

    Excellent
    1,044 reviews
    Cleanliness
    8.9
    Facilities
    8.0
    Location
    9.3
    Read all reviews >
    What travelers say they love:
    Service really good and very clean rooms.
    Catherine from United Kingdom
    Couple
    More about Sofitel New York Hotel

    More about Sofitel New York Hotel

    Sofitel New York Hotel

    Get the most from an urban escape in New York (NY) when you book a room at Sofitel New York Hotel. Located right in the city center, Sofitel New York Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
    At Sofitel New York Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring New York (NY) even more convenient. Guests can enjoy convenient available parking right at the hotel.
    Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sofitel New York Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
    For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
    All rooms at Sofitel New York Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Sofitel New York Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
    In some select rooms, you can find mini bar at your disposal. It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


    Dining and things to do

    A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Apart from amenities and services, Sofitel New York Hotel goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


    Around the property

    Experience New York (NY) like a true local. An afternoon of browsing the works at The National 9/11 Memorial & Museum located 5.5 km away can familiarize you with the local art scene. Experience local culture through architecture at Top of the Rock located 430 m away.

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    Amenities and facilities
    Excellent
    Facilities

    8

    Most talked about facilities

    Housekeeping

    4 mentions

    Internet

    1 mention

    View

    1 mention

    Languages spoken

    • English
    • Arabic
    • Chinese [Mandarin]
    • Danish
    • Dutch
    • Filipino
    • French
    • German
    • Hebrew
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Russian
    • Spanish
    • Swedish
    • Turkish
    • Vietnamese

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Grooming service
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room

    Access

    • Allergy-free rooms
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Car park [charges apply]
    • Car park [on-site]
    • Rental car
    • Valet parking
    Food and dining
    Breakfast options
    • American
    Restaurants on site

    Gaby Restaurant

    • Cuisine: French
    • Menu: Buffet
    Location
    45 West 44Th Street, Times Square, New York (NY), United States, 10036
    Exceptional
    Location

    9.3

    Airports

    • LaGuardia Airport (LGA)
      9.4 km
    • Teterboro Airport (TEB)
      13.1 km

    Public transportation

    • 42nd Str./Fifth Avenue-Bryant Park Subway Station
      210 m
    • 47th-50th Str.- Rockefeller Center Subway Station
      340 m

    Hospital or clinic

    • MD BERRY
      880 m

    Shopping

    • Macy's Herald Square
      810 m

    Convenience store

    • 7 Eleven
      940 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Broadway
      400 m
    • Times Square
      400 m
    • Top of the Rock
      440 m
    • Grand Central Terminal
      510 m
    • Empire State Building
      860 m
    • Central Park
      1.6 km
    • High Line
      2.1 km
    • The Metropolitan Museum of Art
      3.0 km
    • The National 9/11 Memorial & Museum
      5.6 km
    • Statue of Liberty
      9.1 km

    Nearby landmarks

    • New York Yacht Club
      20 m
    • Hagstrom Map & Travel Center
      70 m
    • Consulate General of the Republic of Serbia
      70 m
    • Algonquin Hotel
      70 m
    • Oak Room
      80 m
    • Bookoff
      80 m
    • Int'l Center of Photography
      130 m
    • I C P
      160 m
    • Global Gold & Silver
      160 m
    • HBO Shop
      170 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Extras

    • Breakfast charge (unless included in room price)25 USD
    • Daily Internet/Wi-Fi fee0 USD

    The property

    • Non-smoking rooms/floorsYes
    • Number of floors30
    • Number of rooms 398
    • Room voltage110
    • Year property opened2000
    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

    Reviews of Sofitel New York Hotel from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness8.9
    Facilities8.0
    Location9.3
    Room comfort and quality8.5
    Service8.6
    Value for money7.9
    High score for New York (NY)
    Rating
    9+ Exceptional (24)
    8-9 Excellent (20)
    7-8 Very Good (12)
    6-7 Good (9)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (11)
    Jun - Aug (18)
    Sep - Nov (16)
    Dec - Feb (29)
    All guests (152)
    All room types
    All languages

    Show reviews that mention 

    Showing 74 verified guest comments
    1234
    9.3
    Exceptional
    Kim from South Africa
    Family with teens
    Stayed 6 nights in March 2013

    A little bit of comfort in a big city!!”

    1) Large, comfortable room 2) Friendly, attentive staff 3) Close to 5th Ave and Madison

    This is our second stay at the Sofitel New York and it was just as good as the first time we stayed there. I would recommend the hotel to individuals and families. The location is perfect for shoppers and close to all major attractions i.e. Theatre and Times Square. It will be my first choice when we return to New York.

    Reviewed March 27, 2013

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    10.0
    Exceptional
    Sabrina from Hong Kong SAR, China
    Business traveler
    Superior Room - 1 Queen Bed
    Stayed 3 nights in January 2018

    Exceptional”

    It located between 5th and broadway. Very convenient. The hotel has been renovated, different from lots of the hotels in New York which are pretty old. Pretty comfortable staying there. The price is reasonable and I would recommend anyone looking for convenient and reasonable price hotel.

    Reviewed January 06, 2018

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    10.0
    Exceptional
    Loren from United States
    Group
    Superior Room - 1 Queen Bed
    Stayed 2 nights in November 2014

    Fabulous Stay”

    Quiet; no city noise. Room very pretty and comfortable. Wonderful employees.

    This was my first time at NY Sofitel and I absolutely loved it. I would definitely stay there again. The hotel has a wonderful feel and everyone is very nice and helpful. It was a wonderful time thanks to Sofitel.

    Reviewed November 18, 2014

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    7.2
    Very good
    Guy from United States
    Couple
    Luxury Room - 1 Queen Bed, High Floors
    Stayed 4 nights in December 2017

    Holiday stay in the city a little underwhelming ”

    Had high expectations based on the research I did prior to selecting the Sofitel NY for our Christmas holiday stay in NYC, and the money I shelled out. The positives: great location between Rockefeller Center, Times Square, and Grand Central Station; OK service; clean room; free WiFi; concierge Jeffrey. The negatives: small room, a bit aged, and lousy view from high floor; super slow elevators that tend to stop on every other floor going down without any people getting on; and $5 bottles of Evian on the bill because there was no complimentary bottled water in the room, even though we were certain the check-in attendant told us there was (regrettably I paid the charge when we checked out because I didn’t have time to argue). I don’t feel like the value was up to the price I paid for the room. Maybe that’s the NYC holiday market, but there were plenty of Hilton hotels available in the area at two-thirds the price. I’d try one of those next time.

    Reviewed December 30, 2017

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    9.2
    Exceptional
    RHODA from Philippines
    Couple
    Superior Room - 1 Queen Bed
    Stayed 3 nights in July 2017

    Nice location, friendly staff ! ”

    Sofitel is close to Times Square, few minutes walk to Central Park and surrounded by numerous cafes, restaurants and bars. It's is also walking distance to the Subway. Definitely coming back. Great stay!

    Reviewed July 14, 2017

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    8.0
    Excellent
    Vivienne from United Kingdom
    Couple
    Superior Room - 1 Queen Bed
    Stayed 4 nights in June 2010

    Luxury at the Sofitel”

    location, room quality, bed, bathroom, views
    cost of restuarant, staff not always attentive, public phones out of commission for 4 days

    Having stayed in Sofitel hotels in Europe, chose this hotel on that expected standard and it did not disappoint. Understated elegance in the public rooms, bedrooms of a good size and bed very comfortable. Bathroom well equipped with separate shower. Excellent views from higher floors. Very central location, off Fifth Avenue and down from Times Square. Free internet in the lobby.

    Reviewed June 23, 2010

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    8.3
    Excellent
    Simon from United Kingdom
    Business traveler
    Superior Room - 1 Queen Bed
    Stayed 3 nights in July 2013

    Great location with a little French flair”

    Breakfast was excellent and the rooms are bigger than average

    I enjoyed my stay at the hotel. I do find it bizarre however that at Sofitel hotels the world over they insist that everyone says bonjour whether they speak French or not. It is quite disconcerting. Whilst it is charming to hear bonjour from a French speaker, when Chinese maid says bonjour its doesn't quite have the same appeal. Here, I don't think I encountered a single French speaker. The food was good but the restaurant and bar doesn't have much charm in the evening. Music and lighting could improve this dramatically (a few candles perhaps if elf and safety will permit it). I would like to say that the staff were charming as I was genuinely quite excited to be staying in the hotel. However, the concierge was pretty grumpy and could have done with a stint at charm school. All in all however this is a good pick for visitors to the Big Apple and certainly better than many NYC hotels I have stayed in.

    Reviewed July 28, 2013

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    9.7
    Exceptional
    Phimphakarn from Thailand
    Couple
    Superior Room - 1 Queen Bed
    Stayed 1 night in July 2014

    The best choice”

    The room and location

    The room was clean, nice and new. It was big too. It was also close to Time Square and many tourist attractions.

    Reviewed August 27, 2014

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    10.0
    Exceptional
    Edward from United States
    Couple
    Stayed 1 night in October 2008

    A French Feel”

    Staff is great. Early check-in and upgrade made us feel special.
    not a thing

    This was a repeat visit,and again we were more than satisfied. We were greeted in French and given an early check-in. Also we were given an upgrade. Our stay was more than comfortable; it was luxurious. The lobby, the restaurant, the bar and the access to 44th and 45th streets were all perks that will guarantee our return to the Sofitel in the hopefully not to distant future.

    Reviewed October 15, 2008

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    9.3
    Exceptional
    ANNABELLE from Philippines
    Solo traveler
    Superior Room - 1 Queen Bed
    Stayed 3 nights in January 2011

    Potentially a home away from home”

    clean, convenient, centrally located
    no complimentary coffee and water in the room, no free wifi or high speed internet access in the rooms, loud housekeepers who immediately open the door upon knocking

    I would return to this hotel, but I wish they'd improve on some of standard 4-5 star services/amenities. It is businesslike but it offers thoughtful amenities such as a large room and L'occitane toiletries. I wish though that the management reminds their housekeepers to be more gentle and caring because they don't replenish all the amenities such as the shower cap. The shampoo and shower gel were already 1/4 their bottle content before being replaced. Without waiting for the guest to answer, they quickly opened the door just right after knocking. Practically all 4-5star hotels I've stayed at provide free wifi or high speed internet access in the rooms or wifi in designated areas. This one surprisingly doesn't.

    Reviewed January 09, 2011

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    9.6
    Exceptional
    Lilian from United Kingdom
    Couple
    Luxury Room - 1 Queen Bed, High Floors
    Stayed 4 nights in December 2017

    Comfortable Hotel with great location ”

    My husband and I came to this hotel to celebrate my husbands 60th birthday .On our first evening arriving back to our room ,a small cake with a chocolate happy birthday written on a plate had been left .We had a lovely room on the 27th floor .,great bed very comfortable, great pillows .The bathroom was a good size with a separate shower . Lovely smell in the hotel and a great bar selling very good cocktails ,The only thing missing was tea or coffee making machine in the room .That would have been perfect ,

    Reviewed December 06, 2017

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    8.0
    Excellent
    shane from Australia
    Couple
    Superior Room - 1 Queen Bed
    Stayed 4 nights in March 2018

    great Location”

    excellent location not as plush as most Sofitel hotels a little tired but comfortable and a great location nice little bar downstairs Not cheap but nothing is in N Y

    Reviewed October 26, 2018

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    4.8
    Bang from Philippines
    Business traveler
    Superior Room - 1 Queen Bed
    Stayed 2 nights in November 2019

    Receptionist/Lobby Staff so rude”

    Mr. Pierre of the reception/lobby clerk at Sofitel new York is so rude to clients/guests. He shouted at me and didn't accommodate my request via phone. I reported him immediately to his supervisor/manager I don't know how they handled him. It's not right to be so rude to guests. People like him should be fired or not work in a hotel where you should be accommodating/kund to guest. I will not recommend this place

    Reviewed March 15, 2020

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    9.6
    Exceptional
    Mark from United States
    Couple
    Luxury Room - 1 Queen Bed, High Floors
    Stayed 3 nights in November 2019

    Excellent, elegant, and sophisticated in a combination of class and the feel of NYC”

    The hotel was very clean, and the staff was courteous and unobtrusive, and attentive whenever we needed to interact with them. The room was unbelievably nice and organized and had everything you could think about needing for the stay. I'd definitely recommend this if you're looking for a grand experience and stay.

    Reviewed November 20, 2019

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    8.4
    Excellent
    Alexandra from Philippines
    Family with teens
    Stayed 3 nights in August 2018

    Good stay”

    Our stay was pleasant. The rooms were clean and comfortable. The staff were very gracious, helpful, and welcoming. The hotel also provided umbrellas we could borrow whenever it rained which is a nice plus. The only “cons” we experienced would be the late availability of rooms upon check in (we waited till past 3pm) and the additional residence fee that wasn’t disclosed after booking through Agoda but I suppose that’s quite typical of hotels in NYC.

    Reviewed August 16, 2018

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    7.6
    Very good
    Richard from Australia
    Couple
    Superior Room - 1 Queen Bed
    Stayed 4 nights in December 2018

    Great location, rather expensive but with good facility”

    The hotel is in a great location, closed to Times Square. The room is fine but the staff are not very helpful. It is rather expensive but probably due to the holiday season.

    Reviewed January 06, 2019

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    6.8
    Good
    Gavin from Australia
    Couple
    Stayed 5 nights in January 2019

    Really good location, but..”

    We loved the location, but the hotel itself is showing signs of age. The staff were friendly but really failed to deliver adequate service. I'm genuinely surprised that this property is 5 star... It's easily a 4 star, and that's a good thing. But I expect a lot better from a 5 star property - especially a Sofitel!

    Reviewed January 14, 2019

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    6.7
    Good
    Woon from South Korea
    Couple
    Stayed 1 night in February 2010

    Decent hotel, but not top of the class”

    Location: Close to time square Nice bathroom Decent room size
    Rude reservation desk personnel No wireless internet Room lacking decoration Pricey

    My overall experience with the hotel was just neutral. Neither too satisfied nor dissatisfied. The room was clean and all but there was something missing.. like one side wall of the room was just plain empty. I think for that price I could've found some place better. Some hotel personnel were nice and professional but some were just plain rude and condescending and that made the whole experience bad. Not all the bad of a hotel, but I think there's a better hotel for the price & location out there.

    Reviewed February 25, 2010

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    8.8
    Excellent
    Canice from Mozambique
    Business traveler
    Superior Room - 1 Queen Bed
    Stayed 1 night in August 2019

    Excellent”

    Good hotel, third time I stayed there.

    Reviewed October 28, 2019

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    6.8
    Good
    Shariko from Philippines
    Couple
    Stayed 5 nights in January 2017

    Good location”

    Small rooms, no bottled water inside the room and the housekeeping forgot to clean used glasses. But location is nice, walking distance to time swiare, church, shopping area and streets are not crowded compared to time square

    Reviewed January 20, 2017

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    1234
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