8.5
Excellent
/10
(939 reviews)See what guests said
See map
9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
New York Yacht Club 20 m
Hagstrom Map & Travel Center 70 m
Consulate General of the Republic of Serbia 70 m
Algonquin Hotel 70 m
Oak Room 80 m
Bookoff 80 m
Int'l Center of Photography 130 m
I C P 160 m
Global Gold & Silver 160 m
HBO Shop 170 m
Nearby landmarks
Broadway 400 m
Times Square 400 m
Top of the Rock 440 m
Grand Central Terminal 510 m
Empire State Building 860 m
Central Park 1.62 km
High Line 2.1 km
The Metropolitan Museum of Art 3.05 km
The National 9/11 Memorial & Museum 5.58 km
Statue of Liberty 9.07 km
Sofitel New York Hotel

"The price is reasonable and I would recommend anyone looking for convenient and reasonable price hotel."

Sabrina - January 6, 2018
Iconic Building Skyscraper One Bedroom Suite - 1 King Bed, Living Room with Sofa Bed - Guestroom Sofitel New York Hotel
Interior view Sofitel New York Hotel
Interior view Sofitel New York Hotel
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Free Wi-Fi

Sofitel New York Hotel

45 West 44Th Street, Times Square, New York (NY), United States, 10036 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Broadway
Within 400 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call
  • 210 meters to public transportation

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in New York (NY) every 1 minutes on Agoda.com
Value for money7.9
Location rating9.3
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.4 km

Rooms available at Sofitel New York Hotel

Excellent
Room comfort & quality
8.5
Prestige Skyscraper Terrace Suite - 1 King Bed, Living Room with Sofa Bed, 24th Floor
Prestige Skyscraper Terrace Suite - 1 King Bed, Living Room with Sofa Bed, 24th Floor
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed
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Superior Twin bed
Superior Twin bed
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 2 single beds
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Executive One Bedroom Suite - 1 King Bed, Separate Living Room
Executive One Bedroom Suite - 1 King Bed, Separate Living Room
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Iconic Building Skyscraper One Bedroom Suite - 1 King Bed, Living Room with Sofa Bed
Iconic Building Skyscraper One Bedroom Suite - 1 King Bed, Living Room with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Superior Room - 1 Queen Bed
Superior Room - 1 Queen Bed
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Skyscraper One Bedroom Suite - 1 King Bed, Living Room with Sofa Bed, Top Floors
Skyscraper One Bedroom Suite - 1 King Bed, Living Room with Sofa Bed, Top Floors
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Luxury Room - 1 Queen Bed, High Floors
Luxury Room - 1 Queen Bed, High Floors
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Luxury Room - 2 Single Beds, High Floors
Luxury Room - 2 Single Beds, High Floors
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 2 single beds
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1 Queen Bed Accessible
1 Queen Bed Accessible
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Suite, 1 Bedroom, Terrace (Prestige Skyscraper)
Suite, 1 Bedroom, Terrace (Prestige Skyscraper)
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sofitel New York Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel New York Hotel?

For those who wish to drive their own cars, Sofitel New York Hotel has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Sofitel New York Hotel?

Sofitel New York Hotel does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Sofitel New York Hotel

  • 7.6
    Very good
    Location

    "The hotel is in a great location, closed to Times Square."

    Richard

    |

    January 6, 2019

  • 8.4
    Excellent
    Staff 

    "The staff were very gracious, helpful, and welcoming."

    Alexandra

    |

    August 16, 2018

  • 9.6
    Exceptional
    Bathroom

    "The bathroom was a good size with a separate shower ."

    Lilian

    |

    December 6, 2017

Property ranking|Compared to 1,925 New York (NY) properties
See all rankings
Room comfort score
8.5/10
Location score
9.3/10
Room size
42 sqm.
Cleanliness score
8.9/10
Better than
97
%
of New York (NY) properties
Better than
96
%
of New York (NY) properties
Bigger than
96
%
of New York (NY) properties
Better than
95
%
of New York (NY) properties
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Overall rating:
8.5
Excellent
961 reviews
Cleanliness
8.9
Facilities
8.1
Location
9.3
Read all reviews >
What travelers say they love:
The hotel also provided umbrellas we could borrow whenever i...
Alexandra from Philippines
Family with older children
More about Sofitel New York Hotel

More about Sofitel New York Hotel

This elegant and luxurious chain’s New York City addition is located on the world famous shopping street, Fifth Avenue. Culture-vultures will love the hotel's location as it is in close proximity to two famous museums, the Guggenheim and the Metropolitan. Located on Fifth Avenue, guests are surrounded by numerous shops, restaurants, entertainment venues, and transport links. The on-site Gaby Restaurant serves French and Asian cuisine throughout the day while the Gaby Bar specializes in mixed drinks and beverages. If you feel the need to keep fit while on vacation, head to the fitness center and rejuvenate your body. The hotel is ideal for business and leisure travelers who want to live in luxury while in New York. When you're ready to book a room at Sofitel New York Hotel, please enter your travel dates into the secure online booking form and click.

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Most talked about facilities

Housekeeping
4 mentions
Internet
1 mention
View
1 mention

What they offer

9.6
Exceptional

"The best bit is the comfort of the beds and pillows, a wonde..."

Catherine

|

March 18, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

Gaby Restaurant
Cuisine:French
Menu:Buffet

Nearby restaurants

American cuisine
American cuisine
Round Table Restaurant
50 m American
Restaurant Patrick
70 m American, Seafood
Butter Midtown
90 m American
Italian cuisine
Italian cuisine
Resette
150 m Italian
Via Italia
160 m Italian
Osteria al Doge
280 m Italian
Asian cuisine
Asian cuisine
Xi'an Famous Foods
110 m Asian, Chinese
Ambrosia
140 m Asian, Japanese, Korean
Biryani Cart
200 m Asian, Fast food, Indian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sofitel New York Hotel from real guests

Overall rating
8.5
Excellent
From 961 reviews
9.3Location
8.8Cleanliness
8.7Service
Agoda Reviews (147)Booking.com Reviews (792)
Rating via Agoda8.5
/
10
Cleanliness8.9
Facilities8.1
Location9.3
Room comfort and quality8.5
Service8.5
Value for money7.9
High score for New York (NY)
Rating
9+ Exceptional (23)
8-9 Excellent (20)
7-8 Very Good (12)
6-7 Good (9)
<6 Below Expectation (9)
Time of the year
Mar - May (10)
Jun - Aug (18)
Sep - Nov (16)
Dec - Feb (29)
Don't miss out!Users are booking a place in New York (NY) every 1 minutes on Agoda.com
All guests (147)
All room types
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Show reviews that mention 

Showing 73 verified guest comments
1234
9.3
Exceptional
Kim from South Africa
Family with teens
Stayed 6 nights in March 2013

A little bit of comfort in a big city!!”

1) Large, comfortable room 2) Friendly, attentive staff 3) Close to 5th Ave and Madison

This is our second stay at the Sofitel New York and it was just as good as the first time we stayed there. I would recommend the hotel to individuals and families. The location is perfect for shoppers and close to all major attractions i.e. Theatre and Times Square. It will be my first choice when we return to New York.

Reviewed March 27, 2013
10.0
Exceptional
Sabrina from Hong Kong
Business traveler
Superior Room - 1 Queen Bed
Stayed 3 nights in January 2018

Exceptional”

It located between 5th and broadway. Very convenient. The hotel has been renovated, different from lots of the hotels in New York which are pretty old. Pretty comfortable staying there. The price is reasonable and I would recommend anyone looking for convenient and reasonable price hotel.

Reviewed January 06, 2018
10.0
Exceptional
Loren from United States
Group
Superior Room - 1 Queen Bed
Stayed 2 nights in November 2014

Fabulous Stay”

Quiet; no city noise. Room very pretty and comfortable. Wonderful employees.

This was my first time at NY Sofitel and I absolutely loved it. I would definitely stay there again. The hotel has a wonderful feel and everyone is very nice and helpful. It was a wonderful time thanks to Sofitel.

Reviewed November 18, 2014
7.2
Very good
Guy from United States
Couple
Luxury Room - 1 Queen Bed, High Floors
Stayed 4 nights in December 2017

Holiday stay in the city a little underwhelming ”

Had high expectations based on the research I did prior to selecting the Sofitel NY for our Christmas holiday stay in NYC, and the money I shelled out. The positives: great location between Rockefeller Center, Times Square, and Grand Central Station; OK service; clean room; free WiFi; concierge Jeffrey. The negatives: small room, a bit aged, and lousy view from high floor; super slow elevators that tend to stop on every other floor going down without any people getting on; and $5 bottles of Evian on the bill because there was no complimentary bottled water in the room, even though we were certain the check-in attendant told us there was (regrettably I paid the charge when we checked out because I didn’t have time to argue). I don’t feel like the value was up to the price I paid for the room. Maybe that’s the NYC holiday market, but there were plenty of Hilton hotels available in the area at two-thirds the price. I’d try one of those next time.

Reviewed December 30, 2017
9.2
Exceptional
RHODA from Philippines
Couple
Superior Room - 1 Queen Bed
Stayed 3 nights in July 2017

Nice location, friendly staff ! ”

Sofitel is close to Times Square, few minutes walk to Central Park and surrounded by numerous cafes, restaurants and bars. It's is also walking distance to the Subway. Definitely coming back. Great stay!

Reviewed July 14, 2017
8.0
Excellent
Vivienne from United Kingdom
Couple
Superior Room - 1 Queen Bed
Stayed 4 nights in June 2010

Luxury at the Sofitel”

location, room quality, bed, bathroom, views
cost of restuarant, staff not always attentive, public phones out of commission for 4 days

Having stayed in Sofitel hotels in Europe, chose this hotel on that expected standard and it did not disappoint. Understated elegance in the public rooms, bedrooms of a good size and bed very comfortable. Bathroom well equipped with separate shower. Excellent views from higher floors. Very central location, off Fifth Avenue and down from Times Square. Free internet in the lobby.

Reviewed June 23, 2010
8.3
Excellent
Simon from United Kingdom
Business traveler
Superior Room - 1 Queen Bed
Stayed 3 nights in July 2013

Great location with a little French flair”

Breakfast was excellent and the rooms are bigger than average

I enjoyed my stay at the hotel. I do find it bizarre however that at Sofitel hotels the world over they insist that everyone says bonjour whether they speak French or not. It is quite disconcerting. Whilst it is charming to hear bonjour from a French speaker, when Chinese maid says bonjour its doesn't quite have the same appeal. Here, I don't think I encountered a single French speaker. The food was good but the restaurant and bar doesn't have much charm in the evening. Music and lighting could improve this dramatically (a few candles perhaps if elf and safety will permit it). I would like to say that the staff were charming as I was genuinely quite excited to be staying in the hotel. However, the concierge was pretty grumpy and could have done with a stint at charm school. All in all however this is a good pick for visitors to the Big Apple and certainly better than many NYC hotels I have stayed in.

Reviewed July 28, 2013
9.7
Exceptional
Phimphakarn from Thailand
Couple
Superior Room - 1 Queen Bed
Stayed 1 night in July 2014

The best choice”

The room and location

The room was clean, nice and new. It was big too. It was also close to Time Square and many tourist attractions.

Reviewed August 27, 2014
10.0
Exceptional
Edward from United States
Couple
Stayed 1 night in October 2008

A French Feel”

Staff is great. Early check-in and upgrade made us feel special.
not a thing

This was a repeat visit,and again we were more than satisfied. We were greeted in French and given an early check-in. Also we were given an upgrade. Our stay was more than comfortable; it was luxurious. The lobby, the restaurant, the bar and the access to 44th and 45th streets were all perks that will guarantee our return to the Sofitel in the hopefully not to distant future.

Reviewed October 15, 2008
9.3
Exceptional
ANNABELLE from Philippines
Solo traveler
Superior Room - 1 Queen Bed
Stayed 3 nights in January 2011

Potentially a home away from home”

clean, convenient, centrally located
no complimentary coffee and water in the room, no free wifi or high speed internet access in the rooms, loud housekeepers who immediately open the door upon knocking

I would return to this hotel, but I wish they'd improve on some of standard 4-5 star services/amenities. It is businesslike but it offers thoughtful amenities such as a large room and L'occitane toiletries. I wish though that the management reminds their housekeepers to be more gentle and caring because they don't replenish all the amenities such as the shower cap. The shampoo and shower gel were already 1/4 their bottle content before being replaced. Without waiting for the guest to answer, they quickly opened the door just right after knocking. Practically all 4-5star hotels I've stayed at provide free wifi or high speed internet access in the rooms or wifi in designated areas. This one surprisingly doesn't.

Reviewed January 09, 2011
9.6
Exceptional
Lilian from United Kingdom
Couple
Luxury Room - 1 Queen Bed, High Floors
Stayed 4 nights in December 2017

Comfortable Hotel with great location ”

My husband and I came to this hotel to celebrate my husbands 60th birthday .On our first evening arriving back to our room ,a small cake with a chocolate happy birthday written on a plate had been left .We had a lovely room on the 27th floor .,great bed very comfortable, great pillows .The bathroom was a good size with a separate shower . Lovely smell in the hotel and a great bar selling very good cocktails ,The only thing missing was tea or coffee making machine in the room .That would have been perfect ,

Reviewed December 06, 2017
8.0
Excellent
shane from Australia
Couple
Superior Room - 1 Queen Bed
Stayed 4 nights in March 2018

great Location”

excellent location not as plush as most Sofitel hotels a little tired but comfortable and a great location nice little bar downstairs Not cheap but nothing is in N Y

Reviewed October 26, 2018
4.8
Bang from Philippines
Business traveler
Superior Room - 1 Queen Bed
Stayed 2 nights in November 2019

Receptionist/Lobby Staff so rude”

Mr. Pierre of the reception/lobby clerk at Sofitel new York is so rude to clients/guests. He shouted at me and didn't accommodate my request via phone. I reported him immediately to his supervisor/manager I don't know how they handled him. It's not right to be so rude to guests. People like him should be fired or not work in a hotel where you should be accommodating/kund to guest. I will not recommend this place

Reviewed March 15, 2020
9.6
Exceptional
Mark from United States
Couple
Luxury Room - 1 Queen Bed, High Floors
Stayed 3 nights in November 2019

Excellent, elegant, and sophisticated in a combination of class and the feel of NYC”

The hotel was very clean, and the staff was courteous and unobtrusive, and attentive whenever we needed to interact with them. The room was unbelievably nice and organized and had everything you could think about needing for the stay. I'd definitely recommend this if you're looking for a grand experience and stay.

Reviewed November 20, 2019
8.4
Excellent
Alexandra from Philippines
Family with teens
Stayed 3 nights in August 2018

Good stay”

Our stay was pleasant. The rooms were clean and comfortable. The staff were very gracious, helpful, and welcoming. The hotel also provided umbrellas we could borrow whenever it rained which is a nice plus. The only “cons” we experienced would be the late availability of rooms upon check in (we waited till past 3pm) and the additional residence fee that wasn’t disclosed after booking through Agoda but I suppose that’s quite typical of hotels in NYC.

Reviewed August 16, 2018
7.6
Very good
Richard from Australia
Couple
Superior Room - 1 Queen Bed
Stayed 4 nights in December 2018

Great location, rather expensive but with good facility”

The hotel is in a great location, closed to Times Square. The room is fine but the staff are not very helpful. It is rather expensive but probably due to the holiday season.

Reviewed January 06, 2019
6.8
Good
Gavin from Australia
Couple
Stayed 5 nights in January 2019

Really good location, but..”

We loved the location, but the hotel itself is showing signs of age. The staff were friendly but really failed to deliver adequate service. I'm genuinely surprised that this property is 5 star... It's easily a 4 star, and that's a good thing. But I expect a lot better from a 5 star property - especially a Sofitel!

Reviewed January 14, 2019
6.7
Good
Woon from South Korea
Couple
Stayed 1 night in February 2010

Decent hotel, but not top of the class”

Location: Close to time square Nice bathroom Decent room size
Rude reservation desk personnel No wireless internet Room lacking decoration Pricey

My overall experience with the hotel was just neutral. Neither too satisfied nor dissatisfied. The room was clean and all but there was something missing.. like one side wall of the room was just plain empty. I think for that price I could've found some place better. Some hotel personnel were nice and professional but some were just plain rude and condescending and that made the whole experience bad. Not all the bad of a hotel, but I think there's a better hotel for the price & location out there.

Reviewed February 25, 2010
8.8
Excellent
Canice from Mozambique
Business traveler
Superior Room - 1 Queen Bed
Stayed 1 night in August 2019

Excellent”

Good hotel, third time I stayed there.

Reviewed October 28, 2019
6.8
Good
Shariko from Philippines
Couple
1 Queen Bed Accessible
Stayed 5 nights in January 2017

Good location”

Small rooms, no bottled water inside the room and the housekeeping forgot to clean used glasses. But location is nice, walking distance to time swiare, church, shopping area and streets are not crowded compared to time square

Reviewed January 20, 2017
1234
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