Sofitel New York Hotel
Sofitel New York Hotel
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10.0
Exceptional

"Pretty comfortable staying there."

Sabrina

|

January 6, 2018

Skyscraper Suite1 King Bed - Guestroom Sofitel New York Hotel
Skyscraper Suite1 King Bed - Guestroom
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Interior view Sofitel New York Hotel
Interior view
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Interior view Sofitel New York Hotel
Interior view
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Fitness center Sofitel New York Hotel
Fitness center
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Exceptional
Location
9.3
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Sofitel New York Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 111 reviewsSee what guests said
8.6
/
10
Exceptional cleanliness
9.0
Recommended by 90% of guests
Value for money8.1
Location rating9.3
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.5 km
  • 210 meters to public transportation

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.5
Excellent
Room comfort & quality
Superior Twin Bed
Superior Twin Bed
...
  • Room size: 32.5 m²/350 ft²
  • Shower and bathtub
  • 2 single beds
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Luxury King Room
Luxury King Room
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed
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Superior Queen
Superior Queen
...
  • Room size: 32.5 m²/350 ft²
  • Non-smoking
  • 1 king bed
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Luxury King Suite with Sofa Bed and View (4 Adults)
Luxury King Suite with Sofa Bed and View (4 Adults)
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
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Classic
Classic
...
  • Room size: 32.5 m²/350 ft²
  • Non-smoking
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Executive King Suite
Executive King Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
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Superior Queen
Superior Queen
...
  • Room size: 32.5 m²/350 ft²
  • Non-smoking
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Skyscraper Suite1 King Bed
Skyscraper Suite1 King Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Classic
Classic
...
  • Room size: 32.5 m²/350 ft²
  • Non-smoking
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Superior Queen Room
Superior Queen Room
...
  • Room size: 32.5 m²/350 ft²
  • Non-smoking
  • 1 queen bed
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What people love about the property

  • 6.8
    Good

    "Friendly and helpful staff."

    KOOI

    |

    October 21, 2016

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More about Sofitel New York Hotel

More about Sofitel New York Hotel

10.0
Exceptional

"Locatio apsolutli the best room super staff excelent very he..."

milan

|

December 1, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Round Table Restaurant
50 m American
Blue Bar
60 m American, Bar
Restaurant Patrick
70 m American, Seafood
Italian cuisine
Italian cuisine
Resette
150 m Italian
Via Italia
160 m Italian
Osteria al Doge
280 m Italian
Bar
Bar
Forty Four
60 m Bar, Pub
The Bar Downstairs
300 m Bar, Pub
Paul's on Times Square
320 m Bar, Gluten Free, Italian

What they offer

9.3
Exceptional

"Very good, will come back again"

JULIE

|

January 7, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (111)Booking.com Reviews (1318)
8.6
/
10
Cleanliness9.0
Facilities8.3
Location9.3
Room comfort and quality8.5
Service8.7
Value for money8.1
Provided by verified guests of Agoda
All languages
All guests (111)
All room types
Showing 63 verified guest comments
1234
10.0
Exceptional
Sabrina from Hong Kong
Business traveler
Classic Queen Room
Stayed 3 nights in January 2018
Exceptional”
It located between 5th and broadway. Very convenient. The hotel has been renovated, different from lots of the hotels in New York which are pretty old. Pretty comfortable staying there. The price is reasonable and I would recommend anyone looking for convenient and reasonable price hotel.
Reviewed January 06, 2018
8.4
Excellent
Alexandra from Philippines
Family with teens
Luxury King Room
Stayed 3 nights in August 2018
Good stay”
Our stay was pleasant. The rooms were clean and comfortable. The staff were very gracious, helpful, and welcoming. The hotel also provided umbrellas we could borrow whenever it rained which is a nice plus. The only “cons” we experienced would be the late availability of rooms upon check in (we waited till past 3pm) and the additional residence fee that wasn’t disclosed after booking through Agoda but I suppose that’s quite typical of hotels in NYC.
Reviewed August 16, 2018
7.2
Very good
Guy from United States
Couple
Stayed 4 nights in December 2017
Holiday stay in the city a little underwhelming ”
Had high expectations based on the research I did prior to selecting the Sofitel NY for our Christmas holiday stay in NYC, and the money I shelled out. The positives: great location between Rockefeller Center, Times Square, and Grand Central Station; OK service; clean room; free WiFi; concierge Jeffrey. The negatives: small room, a bit aged, and lousy view from high floor; super slow elevators that tend to stop on every other floor going down without any people getting on; and $5 bottles of Evian on the bill because there was no complimentary bottled water in the room, even though we were certain the check-in attendant told us there was (regrettably I paid the charge when we checked out because I didn’t have time to argue). I don’t feel like the value was up to the price I paid for the room. Maybe that’s the NYC holiday market, but there were plenty of Hilton hotels available in the area at two-thirds the price. I’d try one of those next time.
Reviewed December 30, 2017
8.0
Excellent
shane from Australia
Couple
Classic Queen Room
Stayed 4 nights in March 2018
great Location”
excellent location not as plush as most Sofitel hotels a little tired but comfortable and a great location nice little bar downstairs Not cheap but nothing is in N Y
Reviewed October 26, 2018
9.6
Exceptional
Lilian from United Kingdom
Couple
Superior Queen Room
Stayed 4 nights in December 2017
Comfortable Hotel with great location ”
My husband and I came to this hotel to celebrate my husbands 60th birthday .On our first evening arriving back to our room ,a small cake with a chocolate happy birthday written on a plate had been left .We had a lovely room on the 27th floor .,great bed very comfortable, great pillows .The bathroom was a good size with a separate shower . Lovely smell in the hotel and a great bar selling very good cocktails ,The only thing missing was tea or coffee making machine in the room .That would have been perfect ,
Reviewed December 06, 2017
9.2
Exceptional
RHODA from Philippines
Couple
Classic Queen Room
Stayed 3 nights in July 2017
Nice location, friendly staff ! ”
Sofitel is close to Times Square, few minutes walk to Central Park and surrounded by numerous cafes, restaurants and bars. It's is also walking distance to the Subway. Definitely coming back. Great stay!
Reviewed July 14, 2017
6.8
Good
Shariko from Philippines
Couple
1 Queen Bed Accessible
Stayed 5 nights in January 2017
Good location”
Small rooms, no bottled water inside the room and the housekeeping forgot to clean used glasses. But location is nice, walking distance to time swiare, church, shopping area and streets are not crowded compared to time square
Reviewed January 20, 2017
10.0
Exceptional
Loren from United States
Group
Classic Queen Room
Stayed 2 nights in November 2014
Fabulous Stay”
Quiet; no city noise. Room very pretty and comfortable. Wonderful employees.
This was my first time at NY Sofitel and I absolutely loved it. I would definitely stay there again. The hotel has a wonderful feel and everyone is very nice and helpful. It was a wonderful time thanks to Sofitel.
Reviewed November 18, 2014
8.3
Excellent
Simon from United Kingdom
Business traveler
Classic Queen Room
Stayed 3 nights in July 2013
Great location with a little French flair”
Breakfast was excellent and the rooms are bigger than average
I enjoyed my stay at the hotel. I do find it bizarre however that at Sofitel hotels the world over they insist that everyone says bonjour whether they speak French or not. It is quite disconcerting. Whilst it is charming to hear bonjour from a French speaker, when Chinese maid says bonjour its doesn't quite have the same appeal. Here, I don't think I encountered a single French speaker. The food was good but the restaurant and bar doesn't have much charm in the evening. Music and lighting could improve this dramatically (a few candles perhaps if elf and safety will permit it). I would like to say that the staff were charming as I was genuinely quite excited to be staying in the hotel. However, the concierge was pretty grumpy and could have done with a stint at charm school. All in all however this is a good pick for visitors to the Big Apple and certainly better than many NYC hotels I have stayed in.
Reviewed July 28, 2013
9.3
Exceptional
Kim from South Africa
Family with teens
Stayed 6 nights in March 2013
A little bit of comfort in a big city!!”
1) Large, comfortable room 2) Friendly, attentive staff 3) Close to 5th Ave and Madison
This is our second stay at the Sofitel New York and it was just as good as the first time we stayed there. I would recommend the hotel to individuals and families. The location is perfect for shoppers and close to all major attractions i.e. Theatre and Times Square. It will be my first choice when we return to New York.
Reviewed March 27, 2013
9.3
Exceptional
ANNABELLE from Philippines
Solo traveler
Classic Queen Room
Stayed 3 nights in January 2011
Potentially a home away from home”
clean, convenient, centrally located
no complimentary coffee and water in the room, no free wifi or high speed internet access in the rooms, loud housekeepers who immediately open the door upon knocking
I would return to this hotel, but I wish they'd improve on some of standard 4-5 star services/amenities. It is businesslike but it offers thoughtful amenities such as a large room and L'occitane toiletries. I wish though that the management reminds their housekeepers to be more gentle and caring because they don't replenish all the amenities such as the shower cap. The shampoo and shower gel were already 1/4 their bottle content before being replaced. Without waiting for the guest to answer, they quickly opened the door just right after knocking. Practically all 4-5star hotels I've stayed at provide free wifi or high speed internet access in the rooms or wifi in designated areas. This one surprisingly doesn't.
Reviewed January 09, 2011
8.0
Excellent
Vivienne from United Kingdom
Couple
Classic Queen Room
Stayed 4 nights in June 2010
Luxury at the Sofitel”
location, room quality, bed, bathroom, views
cost of restuarant, staff not always attentive, public phones out of commission for 4 days
Having stayed in Sofitel hotels in Europe, chose this hotel on that expected standard and it did not disappoint. Understated elegance in the public rooms, bedrooms of a good size and bed very comfortable. Bathroom well equipped with separate shower. Excellent views from higher floors. Very central location, off Fifth Avenue and down from Times Square. Free internet in the lobby.
Reviewed June 23, 2010
10.0
Exceptional
Edward from United States
Couple
Stayed 1 night in October 2008
A French Feel”
Staff is great. Early check-in and upgrade made us feel special.
not a thing
This was a repeat visit,and again we were more than satisfied. We were greeted in French and given an early check-in. Also we were given an upgrade. Our stay was more than comfortable; it was luxurious. The lobby, the restaurant, the bar and the access to 44th and 45th streets were all perks that will guarantee our return to the Sofitel in the hopefully not to distant future.
Reviewed October 15, 2008
10.0
Exceptional
milan from Croatia
Couple
Classic Queen Room
Stayed 3 nights in November 2016
exselent”
locatio apsolutli the best room super staff excelent very helpful
Reviewed December 01, 2016
10.0
Exceptional
milan from Croatia
Couple
Executive King Suite
Stayed 3 nights in November 2015
excelent ”
evriting the best,lokacion driming
Reviewed September 30, 2016
8.7
Excellent
Huy from Vietnam
Family with teens
Luxury King Room
Stayed 2 nights in June 2015
good”
good
Good
Reviewed June 23, 2015
5.6
Melanie from Canada
Couple
Luxury King Room
Stayed 4 nights in November 2016
Sofitel NYC honest review ”
Has the potential but the rooms are in need to be completely redone. Almost like it's abandoned. smelly, dirty, everything falling apart, bathroom was never maintained, the bed is to a point that it needs to be put in the garbage, wall paper is riped, gross carpet, sewer smell in the bedroom at times, doors not working properly inside the room.... I could go on and on.... so probably it used to be a great hotel but is now at the stage that it needs to be completely renovated or it will just go down the drain
Reviewed November 28, 2016
7.0
Very good
Wenjun from Australia
Solo traveler
Classic Queen Room
Stayed 3 nights in July 2013
Prime location super-comfortable bed but poor food”
location, bed, wifi
It was an overall very comfortable and friendly stay. The room is not big but very clean and well equipped. the bathroom is very spacious and the bed is super comfortable. The free in-room wifi is high speed. Staff are graceful and friendly. The major shortcoming is the food - although coming in large serve and the room service speed is quick, the taste of the food has a lot to be desired (especially the green salad I ordered has a very odd-looking dressing which makes the whole dish appear very un-fresh and I felt sick after a few bites). Nevertheless with the prime location, I have no problem finding heaps of fine dining or value-for-money cuisine within walking distance.
Reviewed July 20, 2013
6.7
Good
Woon from South Korea
Couple
Stayed 1 night in February 2010
Decent hotel, but not top of the class”
Location: Close to time square Nice bathroom Decent room size
Rude reservation desk personnel No wireless internet Room lacking decoration Pricey
My overall experience with the hotel was just neutral. Neither too satisfied nor dissatisfied. The room was clean and all but there was something missing.. like one side wall of the room was just plain empty. I think for that price I could've found some place better. Some hotel personnel were nice and professional but some were just plain rude and condescending and that made the whole experience bad. Not all the bad of a hotel, but I think there's a better hotel for the price & location out there.
Reviewed February 25, 2010
6.8
Good
Shariko from Philippines
Couple
Classic Queen Room
Stayed 2 nights in January 2017
Good location”
Small hotel room but on a nice location
Reviewed January 25, 2017
1234
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  • Exceptional location
  • Broadway
  • 42nd Str./Fifth Avenue-Bryant Park Subway Station is within 0.21 km