2015
Excellent 8.3
Based on 2716 reviews

Recent customer comments

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Excellent



based on 2716 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 8.2
  • Room comfort and quality 8.4
  • Service 8.5
  • Value for money 7.6
  • Food and dining 8.4
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Juvenal from Canada
Couple
Superior King Room
Stayed one night in November 2014
Sofitel - great hotel, atmosphere and food.
food, location and atmosphere.
Sofitel was a great hotel. It was a good escape from the crazy rush from Manila. The hotel exceeded all our expectations. You have to try the buffet!!! It was awesome.
Reviewed November 12, 2014

Farid from United States
Business traveler
Superior King Room
Stayed one night in November 2014
Great for family not for business traveler
Pool and food
Stay here if you are on vacation with kids. the pool area is elaborate. The food is expensive but good
Reviewed November 11, 2014

charles from Philippines
Business traveler
Luxury Club Sofitel 1 King Size Bed
Stayed 2 nights in November 2014
pull out mini bar they charge you Php 200
food, location, ambiance
so so
Reviewed November 10, 2014

Amit from Singapore
Business traveler
Luxury King Room
Stayed 3 nights in November 2014
too overrated. there are much better options in ma
spiral has good food
Overall it was an ok stay. Hotel is getting old. have not refurbished. They call a luxury hotels but rooms are so unluxury. The food in the lobby lounge Lousy service and quality. Had an ice cream and it was like vanilla with ice crystals. The hotel taxi charges are ridiculous. Even for normal taxi type. The buffet at spiral is good but expensive. Spiral has good food but very expensive. The spa with the fitness center is nice. The location of this hotel is biggest problem. Its got nothing at walking distance. And the shuttle to mall of asia is only 4 times a day. Overall i really was not impressed. Not staying here again.
Reviewed November 08, 2014

Maria from United States
Family with young children
Superior Twin Room
Stayed one night in October 2014
Nice staff and good pool specially the bAy area.
Pool, sauna and staff.
Fun and nice. Beautiful ambiance. I will be back again.
Reviewed November 03, 2014

XIAOYI from China
Business traveler
Superior King Room
Stayed one night in October 2014
nice hotel
good breakfast! good bar! good spa!
perfect
Reviewed November 02, 2014

MARY from United States
Family with older children
Superior King Room
Stayed one night in October 2014
Privacy invaders hotel staff
Location, pool, ambiance
Hotel staff was okay, except for the incident when hotel staff tried checking the bar inside our room EARLY IN THE MORNING, while others are still sleeping. Invaded privacy when asked for extra pillows and hotel staff tried peeking inside in an inappropriate way. Speed of service in the LeBar were not very pleasing, guest needed to call their attention several times to accomodate us with our orders.
Reviewed November 02, 2014

Sim from Malaysia
Couple
Superior King Room
Stayed one night in July 2014
Awesome stay
Location, prestige and excellent service.
Reviewed November 01, 2014

Sim from Malaysia
Couple
Superior Twin Room
Stayed one night in July 2014
Beautiful Hotel by the Sea
Location, prestige and attention to detail
Excellent stay. The hotel staff is very very helpful. By the bay, the scenery is good, room is clean and well-maintained. Would definitely stay here again!
Reviewed November 01, 2014

Maritess from Philippines
Family with young children
Superior Twin Room
Stayed one night in October 2014
Great hotel
Accessible, best hotel
We live our stay there. The security is very tight. We love the pool and the restaurant.
Reviewed November 01, 2014


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