Excellent 8.3
Based on 780 reviews

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About this property


Soaring 20 floors above the city, Sofitel Plaza Hanoi Hotel boasts the best views of charming West Lake, Truc Bach Lake, and the Red River. Close to the city center, guests can easily explore the vibrant Old Quarter or enjoy a walk by the beautiful lakes. Enhancing the luxurious experience, all rooms and suites feature the comfortable Sofitel MyBed, French bathroom amenities, multi-channeled LCD TVs, complimentary in-room Internet access, and a fully-stocked mini bar. With two restaurants and two chic bars, Sofitel Plaza Hanoi Hotel has always been among the top choices for fine cuisine in Hanoi. Providing an ‘InspiredMeetings’ concept with a dedicated business center and nine meeting rooms featuring stylish décor and state-of-the-art technology, Sofitel Plaza Hanoi Hotel will be the perfect backdrop for meetings and events, from contract signings to seminars, conferences, and themed parties.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Newspapers
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Mandarin)
  • French
  • Japanese
  • Korean
  • Vietnamese
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Free accommodation and breakfast for up to 1 child under 12 years sharing the parents' room (with space for a crib, a rollaway bed or by using existing bedding) having breakfast as a family. Club access benefits extend to children.

One child under 12 years old stays for free in an extra bed.

Extra bed is subject to availability.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Children 12 years and over are considered as adults.

  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 75 USD
Breakfast Charge (when not included in room rate): 23.1 USD
Check-In From: 02:00 PM
Check-Out From: 12:00 PM
Distance from City Center: 1.5 Km
Distance to Airport: 23 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 20
Number of Restaurants: 2
Number of Rooms : 273
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1998
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type

based on 780 reviews
  • Cleanliness 8.7
  • Facilities 8.5
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for money 7.9
  • Food/Dining 7.9
Sort by

Mitesh from India
Business travelers
Apartment - One Bedroom
Stayed 12 nights in September 2016
Location close to west lake
I enjoyed my stay in the service apartments
Reviewed September 25, 2016
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Choo from Singapore
Business travelers
Luxury King Bed
Stayed 4 nights in August 2016
Good Hotel
Excellent Hotel with good view. Good location. Easy to reach places for food and near good cafes.
Reviewed September 19, 2016
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Peng from Singapore
Business travelers
Luxury King Bed
Stayed 2 nights in September 2016
Nice hotel
The sky bar overlook the west lake, and it is near to the old city. Good hotel
Reviewed September 18, 2016
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Elica from Hong Kong
Stayed one night in July 2016
Nice hotel
Overseeing the lake. Centrally located
Reviewed September 13, 2016
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Gaurav from United States
Luxury King Bed
Stayed 2 nights in August 2016
Short stay
We thought the location was the city center but it was not. Still la very nice hotel with nice view of the lake. A little pricey but compared to western world staying a Softiel for about 100$- pretty awesome.
Reviewed September 06, 2016
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HEE from South Korea
Families with older children
Stayed 2 nights in August 2016
Great place by the lake
We've done few trips to Hanoi but this is the first time we've stayed outside the old quarters. Great job by the staff to make us feel welcomed and comfortable throughout the stay. We were given one lake view room and a city view room which turned out to be a decent river view. Great meals on their top floor restaurant and try a few beers on the rooftop. Would love to return for another great stay.
Reviewed August 29, 2016
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Chaowalit from Thailand
Business travelers
Luxury Twin room
Stayed 2 nights in August 2016
Why no razor
Reviewed August 27, 2016
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Susanne from Denmark
Families with older children
Stayed one night in August 2016
Pleasant but not 5 star standard
Arriving at Sofitel Plaza a 5 star standard was expected. However even from the arrival we were left slightly disappointed. We were treated as just another of many guests. The hotel has a very dated decor. However the room was beautiful with the most extraordinary view. We decided to dine in the hotel that night. The restaurant was equally dated and when asked questions the staff struggled to understand English. The food was ok but nothing special. Although the hotel wasn't 5 star in experience the price of the room was good value for money. Our stay was comfortable and we had no big problems.
Reviewed August 22, 2016
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Andrew from Australia
Solo travelers
Luxury King Bed
Stayed 3 nights in July 2016
Excellent hotel
Excellent hotel in a great location. Staff were fantastic and couldn't do enough for you. Excellent.
Reviewed July 13, 2016
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Tuyet from Vietnam
Business travelers
Luxury Club Sofitel King
Stayed one night in November 2015
nice hotel
friendly staff with nice surrounding but noisy road
Reviewed July 04, 2016
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