Travelling to New Zealand? Read all updated requirements before you book.
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa

Removed from saved list

9.2

Exceptional

162 reviews

162 reviews

Housekeeping5
Breakfast3
Food & Dining1
See map

9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Shotover Canyon Swing

40 m

Nzone Skydive

40 m

Alpine Sports

50 m

Alta Snowboard Shop

50 m

AJ Hackett Bungy

60 m

Popular landmarks
Queenstown Mall

140 m

Queenstown Gardens

280 m

Ben Lomond Track

340 m

Kiwi Birdlife Park

370 m

Queenstown Hill

780 m

Closest landmarks
Queenstown i-SITE Visitor Information Centre

100 m

Gravity Action Ski Hire

100 m

Koha Unique Gifts

100 m

Ziptrek Ecotours

100 m

The Jade Factory

110 m

Sofitel Queenstown - Hotel & Spa

8 Duke Street, Queenstown City Center, Queenstown, New Zealand, 9300 - See map

Make your best journey to Queenstown with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Queenstown City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

Sparkling clean

Located in heart of Queenstown

Check-in [24-hour]

Excellent room comfort & quality

200 meters to public transportation

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

Value for money8.5
Location rating9.7
Nearest airportQueenstown Airport (ZQN)
Distance to airport6.9 km

Rooms available at Sofitel Queenstown - Hotel & Spa

Exceptional
Room comfort & quality

9.6

Junior Suite 1 King
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.
...
  • Room size: 41 m²/441 ft²
  • Separate shower/bathtub
  • 2 double beds
Enter dates to see prices
Luxury King Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub
...
  • Room size: 225 m²/2422 ft²
  • Lake view
Enter dates to see prices
Superior Two Double Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Luxury Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
Enter dates to see prices
SUITE PRESTIGE SUITE, 1 King Size Bed, Double Spa Bath, Seperate Living Room, Juliet Balcony
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sofitel Queenstown - Hotel & Spa?

    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sofitel Queenstown - Hotel & Spa?

    For those who wish to drive their own cars, Sofitel Queenstown - Hotel & Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 50 NZD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Queenstown with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Sofitel Queenstown - Hotel & Spa?

    Start your mornings right, with the continental and buffet breakfast options offered at Sofitel Queenstown - Hotel & Spa. Adults can enjoy breakfast offered with an additional charge of 42 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Sofitel Queenstown - Hotel & Spa?

    Sofitel Queenstown - Hotel & Spa features an on-site restaurant for your dining convenience.

    What is the smoking policy at Sofitel Queenstown - Hotel & Spa?

    Sofitel Queenstown - Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Sofitel Queenstown - Hotel & Spa?

    The closest train, metro, or bus station to Sofitel Queenstown - Hotel & Spa is The Queenstown Bus Station, 170 m away.

    What restaurants are nearby Sofitel Queenstown - Hotel & Spa?

    Sofitel Queenstown - Hotel & Spa’s neighborhood is Queenstown City Center which includes popular restaurants such as Vie, Left Bank Cafe and The Bakery Queenstown.

    What popular shopping places are close to Sofitel Queenstown - Hotel & Spa?

    Sofitel Queenstown - Hotel & Spa is located in Queenstown City Center area which features shopping places such as Creative Queenstown Arts & Crafts Market, Alta Snowboard Shop and The Walk In Wardrobe.

    What are popular attractions near Sofitel Queenstown - Hotel & Spa?

    Sofitel Queenstown - Hotel & Spa’s location in the Queenstown City Center neighborhood makes it close to famous attractions including Queenstown Gardens, Queenstown Mall and Moa Statue.

    What popular natural sightseeing spots are close to Sofitel Queenstown - Hotel & Spa?

    Sofitel Queenstown - Hotel & Spa’s nearby natural sights include Kiwi Birdlife Park, Queenstown Hill and Ben Lomond Track located in the same Queenstown City Center area.

    Show more questions
    See map

    Explore the neighborhood

    What people love about Sofitel Queenstown - Hotel & Spa

    • 10

      Exceptional

      "Our favourite hotel!"

      Renielle

      |

      August 16, 2021

    • 10

      Exceptional
      Bathroom

      "Decent sized bathroom."

      Daniel

      |

      April 25, 2021

    • 8.8

      Excellent
      Staff 

      "An awesome place to stay with really good customer service."

      Marama

      |

      January 26, 2021

    Overall rating:

    9.2

    Exceptional
    162 reviews
    Cleanliness
    9.6
    Facilities
    9.0
    Location
    9.7
    Read all reviews >
    More about Sofitel Queenstown - Hotel & Spa

    More about Sofitel Queenstown - Hotel & Spa

    Sofitel Queenstown - Hotel & Spa

    Get the most from an urban escape in Queenstown when you book a room at Sofitel Queenstown - Hotel & Spa. Located right in the city center, Sofitel Queenstown - Hotel & Spa saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Sofitel Queenstown - Hotel & Spa is a perfect starting point for numerous sightseeing and tourist choices, with a location just 270 m from the Queenstown Gardens.
    At Sofitel Queenstown - Hotel & Spa, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Queenstown even more convenient. Guests can enjoy convenient available parking right at the hotel.
    Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Sofitel Queenstown - Hotel & Spa thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
    All rooms at Sofitel Queenstown - Hotel & Spa are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Sofitel Queenstown - Hotel & Spa even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
    In some select rooms, you can find bottled water, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


    Dining and things to do

    Every day at Sofitel Queenstown - Hotel & Spa begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Apart from amenities and services, Sofitel Queenstown - Hotel & Spa goes the extra mile to make sure all guests make the most of their time. Indulge in winter's best and hit the slopes every day, made easier with ski slopes right on-site. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation.

    Show more
    Amenities and facilities
    Exceptional
    Facilities

    9

    Most talked about facilities

    Food & Dining

    3 mentions

    Breakfast

    3 mentions

    Housekeeping

    3 mentions

    Internet

    2 mentions

    Languages spoken

    • English
    • French

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Massage
    • Sauna
    • Skiing
    • Spa
    • Steamroom
    • Ticket services
    • Tours

    Cleanliness and safety

    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room
    • Kids meal

    Land sports

    • Golf course (within 3 km)

    Access

    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Bicycle parking
    • Car park [charges apply]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Coffee/tea maker
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Mini bar
    • Satellite/cable channels
    • Shower
    Location
    8 Duke Street, Queenstown City Center, Queenstown, New Zealand, 9300
    Exceptional
    Location

    9.7

    Airports

    • Queenstown Airport (ZQN)
      6.9 km
    • Wanaka Airport (WKA)
      57.4 km

    Public transportation

    • The Queenstown Bus Station
      180 m
    • Arthurs Point Bus Stop
      4.3 km

    Hospital or clinic

    • TravelPharm
      130 m

    Shopping

    • Remarkables Market
      6.9 km

    Convenience store

    • Alpine Foodcentre
      200 m

    Cash withdrawal

    • ATM
      70 m
    What's nearby

    Popular landmarks

    • Queenstown Mall
      140 m
    • Queenstown Gardens
      280 m
    • Ben Lomond Track
      340 m
    • Kiwi Birdlife Park
      370 m
    • Queenstown Hill
      780 m
    • The Remarkables Ski Area
      12.4 km
    • Coronet Peak
      13.1 km
    • Chard Farm Winery
      17.6 km
    • Gibbston Valley Winery
      20.2 km
    • Peregrine Wines
      23.0 km

    Nearby landmarks

    • Shotover Canyon Swing
      40 m
    • Nzone Skydive
      40 m
    • Alpine Sports
      50 m
    • Alta Snowboard Shop
      50 m
    • AJ Hackett Bungy
      60 m
    • The Walk In Wardrobe
      60 m
    • Art and Nature of Queenstown
      70 m
    • Green Toad Snowboard & Ski Shop
      80 m
    • Kiwi Gift Shop
      90 m
    • Out There Clothing
      100 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until11:00

    Extras

    • Breakfast charge (unless included in room price)42 NZD

    The property

    • Number of bars/lounges1
    • Number of restaurants1
    • Number of rooms 82
    • Room voltage220
    • Year property opened2005
    • Most recent renovation2016

    Parking

    • Daily parking fee50 NZD
    Property announcements

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

    Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Sofitel Queenstown - Hotel & Spa from real guests

    Provided by verified guests of Agoda
    9.2
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.0
    Location9.7
    Room comfort and quality9.6
    Service9.4
    Value for money8.5
    High score for Queenstown
    Rating
    9+ Exceptional (51)
    8-9 Excellent (17)
    7-8 Very Good (10)
    6-7 Good (2)
    <6 Below Expectation (0)
    Time of the year
    Mar - May (19)
    Jun - Aug (20)
    Sep - Nov (29)
    Dec - Feb (12)
    All guests (109)
    All room types
    All languages

    Show reviews that mention 

    Showing 80 verified guest comments
    1234
    10.0
    Exceptional
    Christopher from United Kingdom
    Couple
    Luxury King Room
    Stayed 1 night in June 2014

    Beautiful town, amazing place to visit.”

    Amazing staff Amazing bed Fantastic Executive Room

    After braving the Millennium hotel and the awful Rydges hotel we checked into this hotel on the last night of our stay. A total breath of fresh air. The team greeted us at the door and nothing was too much effort, bags were whisked away, hotel staff communicating via ear pieces to make sure the room was all ready and a cup of tea offered whilst they made the final checks. We booked a room on the Executive floor and we were given an exceptional room (612) with two balconies looking out onto the stunning mountain scenery. I can honestly say the staff could not have done more. Recognising us when ever we walked through the lobby and taking a genuine interest into how our plans had worked out. Great change to the Rydges who after 5 days of staying there was as agnostic to who we were on the day we arrived. I had also pre,ordered a birthday cake for our arrival and the biggest best cake I could have imagined was delivered to our room as promised. The lady who had kindly organised it all even came and said goodbye to us when we checked out and wanted to know if we liked the cake. Yes the Sofitel is not the cheapest but with the comfiest bed in Queenstown, beautiful rooms, amazing bath and showers, superb staff, I would not stay anywhere else. I cannot recommend this hotel highly enough.

    Reviewed June 15, 2014

    See room deals

    9.3
    Exceptional
    Matthew from Australia
    Couple
    Stayed 2 nights in June 2012

    Great hotel, central location”

    Great rooms, friendly staff

    We had a fantastic stay at the Sofitel Queenstown. Centrally located in Queenstown, close to all the shops, restaurants and night-spots. Queenstown has amazing food - Flame restaurant, Fergburgers and the top-notch Botswana Butchery restaurant (expensive, but well worth it! Especially if you can get a private room-for-two). Queenstown is also located close to the Remarkables ski area and other attractions.

    Reviewed July 12, 2012

    See room deals

    9.0
    Exceptional
    Aaron from Malaysia
    Couple
    Superior King Room
    Stayed 2 nights in September 2014

    Luxury at the south of the world”

    Comfortable bed, excellent service, heated bathroom floor

    We had a fantastic stay at the Sofitel Queenstown, arriving there after 8 days driving from the north of New Zealand to the south. As we had stayed in various motels along the way, it was good to finally return to five star luxury accommodation. The Sofitel had everything we were looking for - luxuriously comfortable bed, modern design and lighting, and a great location in the centre of the town!

    Reviewed October 10, 2014

    See room deals

    9.7
    Exceptional
    Benjamin from Australia
    Couple
    Luxury King Room
    Stayed 1 night in August 2015

    Great hotel in a great location”

    Service, luxury, views

    The Sofitel Queenstown exceeded expectations, something I don't often say. The level of service offered by staff was exceptional - a real stand out in a city with, overall, above average service.

    Reviewed August 03, 2015

    See room deals

    9.6
    Exceptional
    Caitlyn from Australia
    Couple
    Superior King Room
    Stayed 1 night in May 2016

    Great hotel”

    Our room was fantastic, had all the amenities you could ask for! Heated flooring in bathroom, big spa bath with tv in the bathroom, big soft luxurious bed and a big tv to relax and watch! Balcony and nespresso machine were great additions. I used the gym every day, had a great variety there. Didn't get to use the spa as it was so expensive but it looked great! Would definitely stay again when returning to Queenstown.

    Reviewed May 08, 2016

    See room deals

    9.3
    Exceptional
    Timon from Australia
    Couple
    Superior King Room
    Stayed 1 night in August 2014

    Very pleasant stay great service ”

    Extremely welcoming staff went out of there way to make us feel at home excellent location and well set out room

    Our stay at the Sofitel was very pleasant we will definitely stay here next time we are in Queenstown highly recommended hotel very welcoming and friendly staff.

    Reviewed August 13, 2014

    See room deals

    10.0
    Exceptional
    Nicole from New Zealand
    Couple
    Superior King Room
    Stayed 1 night in April 2015

    Fabulous and Luxurious”

    Cost, Quality of room, Central to town

    Our stay was spectacular. The rooms are very luxurious and they have thought of every detail down to tooth brush and tooth paste. The hotel is central to all the activities in Queenstown and the check out at 11am was a bonus. Will definitely be back! First class.

    Reviewed April 19, 2015

    See room deals

    9.2
    Exceptional
    Lynda from New Zealand
    Couple
    SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.
    Stayed 3 nights in June 2017

    Best location in Queenstown ”

    I've stayed a few times - in particular getting ready for my wedding 3years ago. Could never fault this hotel before but felt things were slipping this time. Just little things that weren't there before. Shortage of teabags each day in the room, tv remote not working, stains on the carpet etc. First world problems but just not what you expect at Sofitel. Housekeeping staff were not as friendly as before - has there been a change of management? Still a lovely hotel and I'll always come back to it.

    Reviewed June 12, 2017

    See room deals

    8.7
    Excellent
    Yit from Australia
    Couple
    Stayed 1 night in July 2011

    Great Location”

    Good customer care

    the location is really good. its located in the central of queenstown and walking distance to shops, restaurant and cafe. overall, its a nice hotel and my room come with coffee machine which is a plus!

    Reviewed July 19, 2011

    See room deals

    10.0
    Exceptional
    Michael from United Kingdom
    Couple
    Luxury King Room
    Stayed 1 night in September 2015

    Wonderful Hotel”

    Location, Dining & Staff

    Stayed one night as a base to experience Queenstown, loved the location, the attentive staff and the great breakfast, room was excellent too, thanks

    Reviewed September 06, 2015

    See room deals

    10.0
    Exceptional
    Erin from United States
    Couple
    Superior King Room
    Stayed 1 night in November 2012

    Entirely fantastic”

    Huge comfy beds, awesome tub and shower, espresso machine and tea in room, helpfulness of staff

    The hotel made our time in Queenstown even better. Great location and amenities, we will stay again next time!

    Reviewed November 21, 2012

    See room deals

    9.7
    Exceptional
    Laura from United Kingdom
    Couple
    Superior King Room
    Stayed 2 nights in May 2014

    Beautiful warm and friendly hotel”

    stunning decor , spa bathroom , friendly staff

    we really enjoyed our stay and defiantly would stay here again . staff were friendly and helpful the room service was extremely fast and the rooms were comfortable and clean with nice décor . The spa bath with tv was my favourite with beautiful Lanvin toiletries . the spa and steam room was excellent and the staff in the spa were friendly . The location was also brilliant would recommend this hotel to anyone .

    Reviewed May 28, 2014

    See room deals

    9.7
    Exceptional
    Nigel from New Zealand
    Couple
    Stayed 2 nights in June 2012

    Great Hotel in the centre of town.”

    First class rooms - with excellent and friendly staff

    It is a pleasure to stay at the Sofitel Queenstown.

    Reviewed June 13, 2012

    See room deals

    8.7
    Excellent
    arron from Australia
    Couple
    Superior King Room
    Stayed 5 nights in October 2014

    Location is A+”

    Location,spa,comfort

    Great hotel located in the heart of queenstown Spa is great Staff helpful

    Reviewed November 02, 2014

    See room deals

    9.7
    Exceptional
    Bianca from New Zealand
    Couple
    Stayed 1 night in May 2011

    Gorgeous interior, fabulous service and breakfast”

    Interior design and bathroom

    Loved everything about the Sofitel and can't wait to go back. Next time we'll make the most of Le Spa - we were told the massages were the best in town!

    Reviewed June 01, 2011

    See room deals

    10.0
    Exceptional
    William from United States
    Solo traveler
    Superior King Room
    Stayed 5 nights in March 2018

    Amazing Staff, Building and Location”

    If you have ever stayed at a Sofitel you already know the level of service you are going to enjoy. This is no different with an amazing location, attentive staff, and the location is within a block to the water. A must stay and enjoy the steam and gym. The views if you are lucky enough to have a balcony are stunning. Will be back and signed up as a rewards member while I was there.

    Reviewed April 03, 2018

    See room deals

    10.0
    Exceptional
    Erin from United States
    Couple
    Superior King Room
    Stayed 2 nights in November 2012

    Awesome!”

    Location, amenities, staff

    Perfect base for adventures in queenstown and fiord land.

    Reviewed November 25, 2012

    See room deals

    7.7
    Very good
    Donna from New Zealand
    Couple
    Stayed 3 nights in November 2012

    Great location, nice atmosphere, bed not great”

    Great location, great service, great food, first class spa facilities

    We spent a long weekend at Sofitel to unwind and relax. The hotel was the perfect place for this. We dined in-house one night, the food was perfect and front of house staff were friendly and professional. We took advantage of the in-house LeSpa facility which was absolute luxury and would highly recommend a visit. Although the room was lovely, clean and spacious, we did feel the bed comfort was a little poor for 5 star accommodation. The service from staff was outstanding, with any requests being carried out promptly and with a smile. The central location of the hotel is perfect for shopping and dining out.

    Reviewed November 22, 2012

    See room deals

    9.3
    Exceptional
    Leung from Portugal
    Couple
    Stayed 1 night in May 2011

    Nice hotel and good service with big smile ”

    Spa bath tub with jet, aminites all well perpared inside the room

    5 star hotel standard, every staffs with nice smile and very helpful. But our room at low floor so that people walk around the street can see inside the room, so we have to keep curtain close for privacy. Great location in town center, only few minutes walk to the lake side and steam ship.

    Reviewed June 03, 2011

    See room deals

    7.0
    Very good
    So from Hong Kong SAR, China
    Couple
    Superior King Room
    Stayed 3 nights in November 2012

    Queenstow is a very relaxing town to visit.”

    Convenient, Clean and modern design

    Overall a good experience. Nice food at restaurant and with Jacuzzi at Spa. Hotel located in the central area of Queenstown and very convenient. But Hotel abit far off from the Lake (a few streets away from the Lake).

    Reviewed June 26, 2013

    See room deals

    1234
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss