Sofitel Shanghai Hyland Hotel

Sofitel Shanghai Hyland Hotel

505 Nanjing Road East, People Square and South Bund Huangpu, Shanghai, China, 200001
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 Sofitel Shanghai Hyland Hotel
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    Interior view Sofitel Shanghai Hyland Hotel
    Interior view Sofitel Shanghai Hyland Hotel
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     Sofitel Shanghai Hyland Hotel

    Guest reviews

    8.3
    Excellent
    /10
    (1845 reviews)See what guests said
    8.0
    Very good

    "The location of this hotel is great."

    Sonja

    -

    January 13, 2019

    8.4
    Excellent cleanliness
    Recommended by 92% of guests

    Property highlights

    Things you'll love

    • 340 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Shanghai

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Nanjing Lu (Nanjing Road)60 m
  • Shanghai Antique & Curio Store100 m
  • The Shanghai Landmark Building150 m
  • Zhidi Plaza160 m
  • Goethe Institute170 m
  • m1nt Club170 m
  • Shaowansheng Food Stores Nanjing East Road170 m
  • Banyan Tree Day Spa180 m
  • Itokin Fashion Plaza180 m
  • Pidemco Tower190 m
  • This property is in high demand!

    Last booked 6 hours ago | 5 travelers are looking at this property right now

    Value for money8.0
    Location rating9.4
    Nearest airportShanghai Hongqiao International Airport (SHA)
    Distance to airport15.5 km
    Select your room
    8.2
    Excellent
    Room comfort & quality
    Superior Room Club Sofitel 1 Queen Upper Floor
    Superior Room Club Sofitel 1 Queen Upper Floor
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Prestige Suite
    Prestige Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
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    Superior Twin
    Superior Twin
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Club Room
    Superior Club Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    Enter dates to see prices
    1 Queen Bed Superior
    1 Queen Bed Superior
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    classic
    classic
    ...
    • Room size: 30 m²/323 ft²
    • City view
    Enter dates to see prices
    Classic Twin Room
    Classic Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Shower and bathtub
    Enter dates to see prices
    Have a question for Sofitel Shanghai Hyland Hotel?

    What people love about the property

    • 9.2
      Exceptional

      "Great ambience indeed."

      KELVIN

      |

      February 18, 2018

    • 8.0
      Very good

      "Close proximity of train stations and nice comfortable room."

      Ai I.

      |

      July 9, 2018

    • 8.0
      Very good

      "Moreover, thanks for a free upgrade to club room for me."

      Yin F.

      |

      February 20, 2018

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    More about Sofitel Shanghai Hyland Hotel

    More about Sofitel Shanghai Hyland Hotel

    9.2
    Exceptional

    "Best thing about this hotel is the location."

    Chin W.

    |

    November 26, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "Staff were very helpful, room was clean and had a great view..."

    Belinda

    |

    November 22, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Carnation Restaurant (Nanjing East Road)
    10 m Chinese
    GanGuoJu (NanJing East Road)
    50 m Chinese
    WangBaoHe Restaurant
    80 m Chinese
    American cuisine
    American cuisine
    City Bull Steakhouse and Bar - Nanjing Rd.
    410 m American, Bar, Steakhouse
    Pankoo (Raffles)
    510 m American, Asian, Korean
    KFC (HePing YingDou)
    560 m American, Fast food
    Asian cuisine
    Asian cuisine
    Sofitel Mosaic Restaurant
    20 m Asian, French, International
    ShangHai Wu YueRen Jia (NanJing East Road)
    50 m Asian
    Shanghai Old Colour Restaurant
    140 m Asian, Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1845)Booking.com Reviews (1875)
    8.3
    /
    10
    Cleanliness8.4
    Facilities8.0
    Location9.4
    Room comfort and quality8.2
    Service8.1
    Value for money8.0
    Provided by verified guests of Agoda
    All languages
    All guests (1845)
    All room types

    Show reviews that mention 

    Showing 1459 verified guest comments
    12345
    10.0
    Exceptional
    Jeany from Philippines
    Couple
    1 Queen Bed Superior
    Stayed 4 nights in January 2019
    Great Service !!!!”
    Its the little things you dont expect them to do .. that made our stay totally amazing. That is aside from the location , smacks right in the heart of the City . Every traveller will love staying in this hotel .
    Reviewed February 18, 2019
    8.0
    Excellent
    Sonja from United States
    Business traveler
    Superior Room Club Sofitel 1 Queen Upper Floor
    Stayed 3 nights in January 2019
    great location”
    The location of this hotel is great. The food is only mediocre. Better to find a nearby restaurant (there are LOTS of them) rather than eat in the hotel. That was my only issue this time. I'll stay here again.
    Reviewed January 13, 2019
    Dear Sonja, thank you for the timr you took to leave your review. Its great to hear you enjoyed our location and that you would stay with us again. On the other hand I am disappointed to hear that you didn't enjoy our food and beverage options provided. I have forward your comments to our Culinary Director for his review and actions. Once more thank you and I apologize for any inconvenience cause. We do look forward to welcome you back to the Sofitel Hyland in the near future. Warm regards, Stephan Krause General Manager Sofitel Shnaghai Hyland
    Responded January 17, 2019
    Sofitel Shanghai Hyland Hotel
    9.6
    Exceptional
    Ka from United Kingdom
    Couple
    1 Queen Bed Superior
    Stayed 3 nights in December 2018
    Best location you’ll ever have ”
    Hotel is located on Nanjing Road East and 10 min walk away from the Bund. Unbeatable location. Staff was friendly. The only downside is the hotel in-room heating was too hot even for the winter weather. Couldn’t really sleep if I didn’t pull myself out of the duvet
    Reviewed January 01, 2019
    8.4
    Excellent
    Sharmistha from United Kingdom
    Couple
    1 Queen Bed Superior
    Stayed 1 night in February 2019
    Overnight stay at Sofitel Hyland”
    The hotel was excellent with friendly reception staff. The main advantage of the hotel is the location. It is close to the East Nanjing Road metro station and it is possible to use the metro to go to the main sights in Shanghai. There are plenty of dining and shopping options. The room was quite large and comfortable with a lovely bathroom.
    Reviewed February 19, 2019
    8.4
    Excellent
    James from Qatar
    Couple
    Superior Club Room
    Stayed 2 nights in December 2018
    As usual a very comfortable stay in ideal location”
    I felt that executive lounge has gone back a bit However, breakfast in general area was excellent.
    Reviewed February 22, 2019
    10.0
    Exceptional
    Tom from Australia
    Business traveler
    1 Queen Bed Superior
    Stayed 2 nights in October 2018
    Sofitel”
    I have stayed in many hotel in this area during my business visits, the Sofitel stands out for its excellent service, rooms, location and preference for English, French and multi language communication. I will use the Sofitel as my preferred location in Shanghai for the future.
    Reviewed November 05, 2018
    6.4
    Good
    Ken from Malaysia
    Couple
    1 Queen Bed Superior
    Stayed 4 nights in December 2018
    Good”
    is winter and the room is so stuffy and hot even with window open , AC not working only have heater. cant even provide portable a fan booked 4 nights change to grand central after 1st night stay Grand central is way better and understand whats their guess needs
    Reviewed January 24, 2019
    6.8
    Good
    shiu from Hong Kong
    Business traveler
    1 Queen Bed Superior
    Stayed 1 night in January 2019
    Quality of staff is wrose than my last visit”
    Two experience. First, staff opened the door and appeared in my room whilst I was sleeping. I woke up in a sudden and she went out in a second. Second, staff at the restaurant talking to each other on personal stuff and disturbed my sense of enjoying the breakfast.
    Reviewed January 11, 2019
    4.8
    Stephen from United States
    Couple
    Superior Twin
    Stayed 4 nights in December 2018
    Acceptable”
    Staff was downright insolent. Room was overheated, cooled by opening the window. Rooms smelled of grease and mold. It too them until 8:30 every morning to prepare a breakfast that was supposed to be online as a buffet by 10:00. I’ve stayed there many times during the past 15 years, and I have to say that I will never stay there again. Great location, but it is unforgivable that the Sofitel chain would let a place like this go to hell.
    Reviewed December 24, 2018
    7.6
    Very good
    Chee from New Zealand
    Business traveler
    1 Queen Bed Superior
    Stayed 2 nights in December 2018
    Strategically positioned hotel”
    This is the well situated hotel, right smack on Nanjing East Road, the pedestrian street in downtown Shanghai. Follow the street till the very end you are arrive at the Bund. There is no need to catch a cab or take a subway to get to the Bund. Very convenient. Great buffet spread for breakfast.
    Reviewed December 17, 2018
    Dear Chee, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I am glad to hear that you enjoyed our central location in the middle of Nanjing East Road and on walking distance from the Bund. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland
    Responded December 21, 2018
    Sofitel Shanghai Hyland Hotel
    8.0
    Excellent
    Ai from Singapore
    Group
    Superior Twin
    Stayed 4 nights in July 2018
    Nice comfortable room”
    Close proximity of train stations and nice comfortable room. Except that at the exit of Level 1 to NanJing Bu Xin Jie, there is often a crowd sitting at the staircase smoking away and chatting/yelling away. Not so nice an experience to get pass the crowd back to the hotel.
    Reviewed July 09, 2018
    10.0
    Exceptional
    Margaret from Australia
    Couple
    Superior Room Club Sofitel 1 Queen Upper Floor
    Stayed 3 nights in October 2018
    GREAT LOCATION TO SEE THE SIGHTS.”
    Stayed at this hotel pre cruise and really enjoyed it. Very close to major tourist attractions including the Bund and River Cruises. Would recommend a Club Room as benefits are really worth the extra money. Club room floors have a separate check in on the 30th floor and they kindly allowed us early entry to our room. Albeit at a different level that we had booked. Did not mind as we were very tired.
    Reviewed November 14, 2018
    6.8
    Good
    SHOHTA from Philippines
    Couple
    1 Queen Bed Superior
    Stayed 1 night in November 2018
    Good location and Good for Chinese speaker ”
    The hotel is located in center of Nanjing East Rd. It’s one of best locations for sightseeing. The one who considers to stay this hotel needs to be aware limited staff can speak English (=only Chinese language). Due to language hurdle (maybe), sometime service is not sufficient level. Quickness to the additional request for room service is very good.
    Reviewed November 04, 2018
    9.6
    Exceptional
    Mei from Malaysia
    Business traveler
    Superior Twin
    Stayed 5 nights in March 2018
    Excellent location with great amenities and facilities ”
    Everything you asked for, and more. Great bed, strong shower, excellent gym facilities, sauna and swimming pool. Walk out and you'll be at nanjing road. Near eateries and easy to get onto public transport. Excellent business hotel and great for traveller too
    Reviewed March 24, 2018
    8.4
    Excellent
    Francis from China
    Solo traveler
    1 Queen Bed Superior
    Stayed 1 night in January 2018
    5 Star on the pedestrian shopping street”
    Super convenient in Shanghai and easy access to subway (East Nanjing). Nice clean hotel. Do opt for the upgrade at check in which gives you access to the club floor where free drinks and snacks. Breakfast super.
    Reviewed February 16, 2018
    10.0
    Exceptional
    Danni from Singapore
    Group
    1 Queen Bed Superior
    Stayed 5 nights in December 2017
    Great, oops, I mean AWESOME”
    Right smack in Nanjing Road, one breath away from the shopping street, food stalls (local/foreign food), convenience stores, and a 2 minute walk to the subway station. Exceptional staff, great gym, and lovely rooms facing the city/the Bund. Bed's were awesome, though pillows could have been improved on, bathroom was great too, though I didn't like the see through glass between toilet and bed (there's shutters but still). Staff service was great, prompt and they understood English pretty well. All in all, I would love to stay again!
    Reviewed February 15, 2018
    10.0
    Exceptional
    Noor from Singapore
    Solo traveler
    Superior Twin
    Stayed 3 nights in January 2018
    Great Hotel with great staff!”
    This hotel is modern and its in the centre of town. Convenient location with the train station being only a short 5 mins walk. Shopping belt at its doorstep and a 24hrs money exchange machine on its premise!!! Concierge were great. In particular Mr Peter who was very helpful! Will definitely stay in this hotel again when I come back to Shanghai!
    Reviewed February 01, 2018
    10.0
    Exceptional
    Jeffrey from Malaysia
    Business traveler
    1 Queen Bed Superior
    Stayed 3 nights in January 2018
    Sofitel Hyland The Best Hotel in Shanghai”
    GrVery Polite Staff moment you checked in at Reception Benson & Sunny at checkout , Aaron at the concierge, quiet but willing to help, Julia the friendly German f&b manager at breakfast and a very fine lady server who gave us a window table every day.. Live the breaf basket that i looked forward to everyday! Thank you for an unforgettable stay. Mr & Mrs J. Ng at 2404
    Reviewed January 27, 2018
    8.8
    Excellent
    Dk from Brunei Darussalam
    Couple
    1 Queen Bed Superior
    Stayed 5 nights in May 2017
    Best location, English speaking staff, halal food nearby”
    This hotel has very helpful staff who could speak English. Our trip was back in May and i still remember seeing a giant thermometer outside our window which told us it was cold (to dress warmer). Downstairs there is haagen dazs and Watsons and MnMs world nearby! last minute shopping on the last day was easy. it is also walkable to The Bund, taxis also nearby. When we were starving for meat, there was a really nice Lebanese restaurant about 5 min walk away. Costa Coffee is also 2-3 min walk away. The subway was also very close, probably about 1 min walk.
    Reviewed August 25, 2017
    8.0
    Excellent
    Alexandra from Russia
    Business traveler
    1 Queen Bed Superior
    Stayed 4 nights in July 2017
    The receptionist tried to make us pay double price because there were 2 of us for 1 room”
    Everything was great about the hotel, except the fact that while we were checking in late at night, receptionist tried to make us pay double price based on the fact that there were 2 of us to live in the room. The room was for 2 people (queen bed), and i also stated 2 persons to use the room when booking. But she just printed out the form which stated 2 persons per room and fixed price 880 rmb/day and just wrote *2 by hand near the printed price. Will never even use this hotel again. I could expect such situation in some hostel in TST, HK, but not there. Not really disappointed, but shocked
    Reviewed July 25, 2017
    12345
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    Sofitel Shanghai Hyland Hotel
    |Excellent 8.3
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    • Exceptional location
    • People's Square
    • East Nanjing Road Metro Station is within 0.34 km