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8.6

Excellent
/10
(4,472 reviews)See what guests said
Shops40
Housekeeping29
Breakfast18
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
New World Comprehensive Consumption Circle

10 m

Hong Kong New World Plaza

20 m

Madame Tussauds Shanghai

20 m

Huasheng Street

50 m

Yongan Department Store

60 m

Popular landmarks
Nanjing Lu (Nanjing Road)

560 m

Shanghai Museum (Shanghai Bowuguan)

740 m

Former French Concession

1.4 km

Yu Garden (Yuyuan)

1.5 km

The Bund (Wai Tan)

1.7 km

Closest landmarks
M&M's World

220 m

Shanghai Shimao International Plaza

220 m

Mu'en Church

250 m

YunNan Lu LaoZiHao MeiShiJie

260 m

Moore Memorial Church

260 m

Radisson Collection Hyland Shanghai

"Staff was great."

Nelson - September 9, 2020
 Radisson Collection Hyland Shanghai
Lobby Radisson Collection Hyland Shanghai
Lobby Radisson Collection Hyland Shanghai
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Radisson Collection Hyland Shanghai

505 Nanjing Road East, People Square and South Bund Huangpu, Shanghai, China, 200001 - See map

Make your best journey to Shanghai with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in People Square and South Bund Huangpu, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
  • 200 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Value for money8.0
Distance to city center0.1 km
Location rating9.4
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport14.1 km

Rooms available at Radisson Collection Hyland Shanghai

Excellent
Room comfort & quality

8.2

COLLECTION Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Collection Executive Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Collection Superior Room
...
  • 1 double bed
Enter dates to see prices
Executive Suite - 1 Bedroom
...
  • 1 queen bed
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Collection Deluxe Rm
...
  • 1 queen bed and 1 single be...
Enter dates to see prices
Collection Executive Twin Room
...
  • Room size: 25 m²/269 ft²
  • 2 single beds
Enter dates to see prices
Selected Superior Room (Double bed)
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed
Enter dates to see prices
Selected Executive Suite
...
  • Room size: 45 m²/484 ft²
  • 1 queen bed
Enter dates to see prices
Superior Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Radisson Collection Hyland Shanghai?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Radisson Collection Hyland Shanghai?

Radisson Collection Hyland Shanghai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 700 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Radisson Collection Hyland Shanghai?

Adults can enjoy breakfast offered with an additional charge of 180 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Radisson Collection Hyland Shanghai?

Radisson Collection Hyland Shanghai features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Radisson Collection Hyland Shanghai?

Radisson Collection Hyland Shanghai does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Radisson Collection Hyland Shanghai?

The closest train, metro, or bus station is People's Square Metro Station, 200 m away from Radisson Collection Hyland Shanghai.

What restaurants are nearby Radisson Collection Hyland Shanghai?

Radisson Collection Hyland Shanghai’s neighborhood is People Square and South Bund Huangpu which includes popular restaurants such as New World Zi Lan Men Restaurant, Kyumaru Ramen (Dawan Shopping Mall) and 789 XinGaiNian Hotpot Restaurant (New World).

What popular shopping places are close to Radisson Collection Hyland Shanghai?

Radisson Collection Hyland Shanghai is located in People Square and South Bund Huangpu area which features shopping places such as South Bund Soft Spinning Material Market, New World Comprehensive Consumption Circle and Hong Kong New World Plaza.

What are popular attractions near Radisson Collection Hyland Shanghai?

Radisson Collection Hyland Shanghai is located in People Square and South Bund Huangpu area, which is famous for attractions such as Shanghai Museum (Shanghai Bowuguan), Nanjing Lu (Nanjing Road) and Shanghai Urban Planning Exhibition Hall.

What popular natural sightseeing spots are close to Radisson Collection Hyland Shanghai?

Radisson Collection Hyland Shanghai is located within People Square and South Bund Huangpu, which makes it conveniently close to natural sights including Biking Trail-China Outside Adventure and Jixian Terrace.

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Explore the neighborhood

What people love about Radisson Collection Hyland Shanghai

  • 10

    Exceptional
    Staff 

    "Staff was great."

    Nelson

    |

    September 9, 2020

  • 10

    Exceptional

    "Had a good time staying here."

    Nelson

    |

    September 9, 2020

  • 10

    Exceptional
    Location

    "Location is near by so many things."

    Nelson

    |

    September 9, 2020

Overall rating:

8.6

Excellent
4,472 reviews
Cleanliness
8.5
Facilities
7.9
Location
9.4
Read all reviews >
What travelers say they love:
10. Easy to find food with abundant restaurants nearby.
Vitri from Singapore
Couple
More about Radisson Collection Hyland Shanghai

More about Radisson Collection Hyland Shanghai

Radisson Collection Hyland Shanghai

Radisson Collection Hyland Shanghai is the perfect choice for travelers who want to take in the sights and sounds of Shanghai. Experience an urban escape in Shanghai with a stay at Radisson Collection Hyland Shanghai, with its exceptional location right in the city center. Looking for lots of choices? Radisson Collection Hyland Shanghai spoils you for choices in activities, with its convenient location just 1.7 km from the The Bund (Wai Tan).
Radisson Collection Hyland Shanghai offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Shanghai.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Equipped with handy amenities, guestrooms at Radisson Collection Hyland Shanghai guarantee a comfortable stay for all travelers. The hotel also offers mini bar in some rooms for when you feel like it is needed.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Radisson Collection Hyland Shanghai, for exceptional convenience and ease of dining.
Recreational facilities at Radisson Collection Hyland Shanghai are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Radisson Collection Hyland Shanghai.
Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take advantage of the opportunity to explore Shanghai while in the city. Get a photograph of yourself in front of Oriental Pearl Tower located 2.5 km away, a must-see for anyone visiting Shanghai. An afternoon of browsing the works at Shanghai Museum (Shanghai Bowuguan) located 740 m away can familiarize you with the local art scene.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

72 mentions

Housekeeping

68 mentions

Food & Dining

40 mentions

Internet

25 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Italian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Rental car
  • Taxi service
Food and dining
Restaurants on site

Restaurant

  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Location
505 Nanjing Road East, People Square and South Bund Huangpu, Shanghai, China, 200001
Exceptional
Location

9.4

Airports

  • Shanghai Hongqiao International Airport (SHA)
    14.1 km 33 min drive
  • Shanghai Pudong International Airport (PVG)
    33.4 km 51 min drive

Public transportation

  • People's Square Metro Station
    210 m
  • Xinzha Road Metro Station
    690 m

Hospital or clinic

  • Ren Ji Hospital Shanghai (Puxi Area)
    510 m 4 min walk

Shopping

  • South Bund Soft Spinning Material Market
    3.6 km

Convenience store

  • Alldays
    1.5 km 5 min drive

Cash withdrawal

  • ATM
    200 m 13 min walk
What's nearby

Popular landmarks

  • Nanjing Lu (Nanjing Road)
    560 m
  • Shanghai Museum (Shanghai Bowuguan)
    740 m
  • Former French Concession
    1.4 km
  • Yu Garden (Yuyuan)
    1.5 km
  • The Bund (Wai Tan)
    1.7 km
  • Oriental Pearl Tower
    2.5 km
  • Shanghai Tower
    3.0 km
  • Shanghai World Financial Center
    3.2 km
  • Shanghai Disneyland
    20.7 km
  • Zhujiajiao Ancient Town
    42.1 km

Nearby landmarks

  • New World Comprehensive Consumption Circle
    10 m
  • Hong Kong New World Plaza
    20 m
  • Madame Tussauds Shanghai
    20 m
  • Huasheng Street
    50 m
  • Yongan Department Store
    60 m
  • The first department Store (Nanjing East Road)
    100 m
  • Bailian shimao International Plaza
    100 m
  • People's Square
    120 m
  • Nanjing Pedestrian Street
    130 m
  • Yifu Theatre
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • The property does not charge an additional fee for children under 12 years of age, as long as they are staying in a room occupied by parents and using the existing bedding. This is limited to one child per family. Additional fees will be charged if an extra bed or cot is requested.
  • Children under 3 years of age will receive breakfast free of charge.
  • Children between 3-12 years old will be charged a special children's rate for breakfast.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee700 CNY
  • Distance from city center0.1 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)180 CNY
  • Daily Internet/Wi-Fi fee0 CNY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors29
  • Number of restaurants2
  • Number of rooms 383
  • Room voltage220
  • Year property opened1993
  • Most recent renovation2006

Parking

  • Daily parking fee80 CNY
Property announcements

The property will not provide single-use amenities including toothbrushes, combs, shower loofahs, nail files and shoe brushes as per the local regulations starting from July 1, 2019.

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Radisson Collection Hyland Shanghai from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities7.9
Location9.4
Room comfort and quality8.2
Service8.1
Value for money8.0
High score for Shanghai
Rating
9+ Exceptional (453)
8-9 Excellent (386)
7-8 Very Good (412)
6-7 Good (152)
<6 Below Expectation (121)
Time of the year
Mar - May (324)
Jun - Aug (431)
Sep - Nov (341)
Dec - Feb (428)
All guests (2,042)
All languages

Show reviews that mention 

Showing 1,524 verified guest comments
12345
8.7
Excellent
Christina from Canada
Business traveler
Stayed 3 nights in February 2009

A Haven in the Great Metropolis”

The rooms, the various services, the restaurants, the location.
I didn't like the attitude of certain staff towards my local Chinese colleagues. Whenever I was meeting them, they were always approached and questioned as to whatthey were doing there. It reminded me of 22 years ago in China. I had hoped that certain thinmgs had changed!

My stay at the Sofitel Shanghai Hyland Hotel provided me with a haven at the end of a very tiring and busy time. Having spent two weeks in Zhejiang province in quite basic accomodation and working conditions, the Sofitel Shaghai Hyland offered relaxation, re-energization, and comfort. The lcoatiuon was perfect encouraging leisurely walks along busy streets, the amazing shopping and the incredible Bund. I would highly recommend this hotel to all my colleagues, and hope that I will stay there again in the near future. Perhaps next time I will get a chane to vvisit a jazz club. thank you for a great stay.

Reviewed March 07, 2009

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9.3
Exceptional
Leong from Australia
Business traveler
Stayed 6 nights in October 2014

Perfection for business travel”

Location, room comfort, hotel condition

I chose the Sofitel Shanghai Hyland for its location and booked a classic queen bed sized room. Upon arrival very late in the evening my booking was upgraded to a Club Sofitel superior room. My 6-night stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel.

Reviewed October 17, 2014

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10.0
Exceptional
NORMAN from Canada
Solo traveler
Stayed 2 nights in December 2016

Outstanding in Every Respect!”

Decided to spoil myself for the Christmas weekend, and I was not disappointed in the least! The check-in and restaurant personnel on the Club Floor (Fl.30); the concierge; bar staff; restaurant staff; and desk staff on the 2nd floor were all courteous beyond words. I could not have asked for better! If I have overlooked anyone, I do apologize! Moreover, right across from the hotel, on Nanjing Pedestrian Street, there is a very good stock of cigars--Cuban and Nicaraguan that I know of--for those of us who partake in such pleasures; it is a China tobacco outlet, and some very fine brands like Montecristo (#4), Romeo y Juliet (#1), Cohiba, Macanudo and Hoyo de Monterrey can be had for 55-100+ RMB per stick. The location is also great for walking to a lot of the fine foreign restaurants in the Bund area; not to mention an awesome blues and jazz bar (The House of Blues and Jazz) is just a 12 minute walk away on Fuzhou Lu (near Zhongshan Lu), with live entertainment 6 nights a week from 10 to 1:15. I highly recommend Sofitel Hyland.....10 stars!

Reviewed December 26, 2016

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9.3
Exceptional
Frieska from Indonesia
Family with teens
Stayed 1 night in December 2013

A great and comfortable hotel”

fast internet service, comfy and centrally located

I stayed for one night only at Sofitel Shanghai Hyland Hotel. The hotel staff was able to speak english pretty fluently which is a great help for foreigners. Easy check in and out. Fast internet service. In the future I would gladly go back to this hotel to stay. Thank you.

Reviewed January 02, 2014

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8.8
Excellent
Oliver from Malaysia
Couple
Stayed 3 nights in May 2016

LOCATION Superb staff service ”

It was merely 1 minute walk to Metro entrance. The back entrance leads to the busy and action-filled Nanjing East walking mall. Fantastic spot for food and shop. Just another 500 meters or 15 mins walk, you have the Bund right under your eyes. The abundance of different eateries and other shopping centers around the hotel making selection another headache. We were giving 21st floor that offered a splendid view of the Shanghai skyline and the walking mall below. All the facilities in the room are working well. The housekeeping done a good job to ensue our room was sparkling clean and tidy. They even leaf an UMBRELLA in the room as there were drizzling What a thoughtful way to ensure the guests were dry while out strolling.. Again, the air condition could not provide the cold temperature we desire but was comfortable. Seem this happened to many hotels. I appreciate the hotel's compliment of the birthday cake for my special day and received a signed greeting card from the GM. THANK YOU. The concierge was so knowledgeable and efficient. Spare no effort to ensure we get to our destination correctly and inquires were checked and reaffirmed with a note pad!! Even giving us some alternative to choose should we decide other options in that destination. Wonder service and Great job done. It is a misleading rating by Agoda for Sofitel as a 5-stars hotel. At the entrance of the hotel it stated as "4-stars" hotel. Thus the price could be lower to reflecting its current rating. Overall, I love to stay in this hotel.

Reviewed June 04, 2016

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9.0
Exceptional
Kris from Singapore
Couple
Stayed 2 nights in December 2014

Beyond expectations!”

Location, English Speaking Staff and Room Comfort

My stay in Sofitel Shanghai Hyland Hotel is fabulous! Great location, 2 minutes walk to the subway, busy district with lots of shopping mall, walking distance to The Bund. Ideal for business or leisure stay!

Reviewed January 09, 2015

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9.3
Exceptional
Stephenson from Philippines
Couple
Stayed 1 night in September 2013

The value hotel”

Nice location, friendly and efficient staff, clean and comfortable rooms

Shanghai Hyland Hotel has everything that's essential for a traveler like me - nice location (right along Nanjing East Road), friendly and efficient staff who never fail to make you feel important, and of course, clean and cozy rooms. I never had the opportunity to try out the restaurants inside the hotel but I did try their in room food service and all I can say is it was a wonderful experience. I just love their pasta! It's a pity that I was not provided with free breakfast during my stay.

Reviewed September 09, 2013

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9.3
Exceptional
Kristen from United States
Solo traveler
Stayed 1 night in April 2009

Sofitel Hyland Shanghai April 2009”

Terrific location, convenient to the People's Park and the Shanghai Museum; good restaurants in-house.
Restaurants were a bit overpriced.

Sofitel Hyland Shanghai is comfortable, well-appointed, and very well located, right along the pedestrian walkway and within easy walking distance of the People's park and the Shanghai museum. Staff were friendly and informative and the room was quiet. It is located within a reasonable taxi ride of both Shanghai airports. I would stay here again.

Reviewed April 24, 2009

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9.7
Exceptional
Denise from Australia
Couple
Stayed 3 nights in April 2014

Absolutely fantastic!”

Quiet, clean, comfortable

We were fearful of what we'd find given some of the reviews. We were in a KS bed in a renovated room and it was fabulous. PROS: great fluffy towels, well appointed room, quiet, clean, comfortable and roomy. Bathroom/shower/toilet were an amazing design! Hotel is right in the Nanjing speeds train shopping mall. CONS: a/c had not been switched over so no cooling which made it uncomfortably warm, check in on L2 after negotiating 10 stairs to enter hotel premises, no porter service (but that's fine with us). Renos are currently on L7&8 and we didn't hear a thing on L13. The hotel is close by old Shanghai town, The Bund, pedestrian tunnel to Pudong, Apple shop and the red Hop On Hop Off bus (which I would not recommend!) Mojo cafe next door does great coffee and light food. Highly recommended and we would definitely stay there if we were to come back to Shanghai again.

Reviewed May 04, 2014

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9.0
Exceptional
Sonja from United States
Business traveler
Stayed 2 nights in February 2012

Highly Recommend”

location, club floor includes free internet and breakfast

i was only in shanghai for 2 nights for business. the hotel is located in a very convenient location for both tourism and business. there are many shops and restaurants on the pedestrian street behind the hotel. the subway stop, nanjing road east, is only a two minute walk away. the staff at the hotel was extremely helpful and friendly. the staff speak very good english. it was always easy to get a taxi from the front door of the hotel. the room was decent sized, the bathrooms are big and bright. internet worked perfectly (wireless) and i enjoyed my short stay. i would definitely at the sofitel shanghai again.

Reviewed February 29, 2012

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8.3
Excellent
CHOONG from Malaysia
Couple
Stayed 1 night in December 2013

Wonderful stay”

location, comfort room, friendly staff

We had a marvelous stay in Sofitel Shanghai Hyland Hotel. Wonderful interiors, very good service and some excellent dining too, must recommend the hotel's location. It is just at the shopping area and also “bu xing jie” – a well known street in China. Very reasonably priced too for a luxury hotel. Will visit again when I am shanghai.

Reviewed February 25, 2014

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10.0
Exceptional
James from United Kingdom
Solo traveler
Stayed 2 nights in July 2014

Superb!”

Room, staff performance, location

As a frequent traveller to Shanghai, I always stay in hotels in the close proximity to Nanjing Lu/People's Square. A few years ago, I was very disappointed with the Sofitel and decided not to use it again. However, recent comments had been very positive, so I decided to give it another go. This time, everything was exceptional from the minute I walked in the door - all the staff I had contact with, size and furniture & fittings of room, relaxed, friendly atmosphere etc. Consequently, I would recommend this hotel, without reservations, to anyone, and also to stay in the executive club rooms - great breakfast/evening nibbles and drinks in a panoramic setting.

Reviewed July 08, 2014

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8.7
Excellent
Flora from Hong Kong SAR, China
Solo traveler
Stayed 3 nights in September 2014

Classic Hotel in a Great Location!”

Location is excellent - Right on the Nanjing Road Pedestrian Street. The rooms are very comfortable and come with your choice of pillow. Despite it's age, the hotel has been very well maintained.

I really enjoyed my stay at the Sofitel Shanghai Hyland hotel. The convenience of the location made it very easy to get around and the rooms were very comfortable. I would definitely stay here again.

Reviewed September 11, 2014

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8.7
Excellent
Hannes from Germany
Solo traveler
Stayed 2 nights in January 2011

Nice hotel with good service!”

Breakfast was very nice

it was nice to stay at the sofitel shanghai hyland hotel for two nights. accomodation was pretty good, all staff friendly and helpful. the central location at the nanjing road was an advantage for some walks and shopping tours.

Reviewed February 06, 2011

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9.7
Exceptional
Sanjay from Singapore
Couple
Stayed 4 nights in February 2016

Great experience ”

Location, Food & Service

Ultra modern and clean, the Sofitel Shanghai Hyland was an exceptionally pleasant experience. Staff was multilingual and very helpful. The location is excellent. Walking distance to most of Shanghai sights and shopping.

Reviewed March 17, 2016

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9.3
Exceptional
Lucas from Singapore
Couple
Stayed 5 nights in February 2013

Nice hotel”

Good location. Good service.

I definitely enjoyed my stay at the Sofitel. Concierge was very helpful in planning a day trip to Suzhou for me. The location of the hotel is great as it is just at the Pedestrian Walk in Nanjing East Road. The hotel is also a short 15 mins walk away from the Bund. It is also close to the Nanjing East Road train station. Cleanliness is good as the cleaners would come more than one time a day. I definitely would return to the hotel for my return trip to Shanghai.

Reviewed March 02, 2013

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10.0
Exceptional
Ming from Malaysia
Family with young children
Stayed 4 nights in December 2016

Great Location, Great Guest room, beyond 4 stars hotel.”

Nan Jing Road is just at level 1 exit. Subway station just at the corner, take one station to Pudong. Walking distance to The Bund, and Peoples Square. Room is big and the bathroom is great. Concierge were helpful, room service was very efficient. Many great food and restaurants nearby. Family mart just at the back corner at Han Kou road. Highly recommended for people want convenient access to main spots in shanghai.

Reviewed January 03, 2017

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8.4
Excellent
Vignesh from Malaysia
Couple
Stayed 3 nights in April 2016

4 days stay in Sofitel Hyland Shanghai”

We stayed in Sofitel Hyland Shanghai for 4 days in early April 2016. Overall pleasant experience - friendly staff, comfortable & clean room (although the standard room was small) and superb location. Surely will stay in Sofitel Hyland again, if the price make sense.

Reviewed April 13, 2016

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9.3
Exceptional
Birmania from Austria
Business traveler
Stayed 2 nights in November 2009

stay @ Sofitel Hyland”

-location -service -services in general
-only negative thing was the check-in as the girl looks to me that she just finished her shift and just wanted to go home,I arrived at 22:30 she even trough my credit card on the desk, I was shocked hahaha just because chinese plp dont do so (specially with the cards)spoke very fast and bye bye.

very nice staff which speak a fluid english, very helpful in all ways, room service was great and with a nice presentation, restaurant lovely, great dishes deliciuos, and the most impressive thing is just when u entered the hotel there is that lovely smell just great, love it!! would stay @ Sofitel Hyland again in my next trip FOR SURE!!!

Reviewed November 19, 2009

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8.7
Excellent
Sin from Malaysia
Solo traveler
Stayed 3 nights in May 2014

Love the cleanliness and staffs are helpful.”

clealiness, comorts and convenient

Stayed in Sofitel Hyland during the weekend. Love the location as it is so convenient to everywhere. Walking distance to The Bund and all the major shopping areas. Room is clean and comfortable. Staffs are helpful. Will definitely come back again.

Reviewed June 03, 2014

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