8.3
Excellent
/10
(3,296 reviews)See what guests said
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Shanghai Antique & Curio Store 100 m
Nanjing Lu (Nanjing Road) 110 m
The Shanghai Landmark Building 150 m
Zhidi Plaza 160 m
Goethe Institute 170 m
m1nt Club 170 m
Shaowansheng Food Stores Nanjing East Road 170 m
Banyan Tree Day Spa 180 m
Itokin Fashion Plaza 180 m
Pidemco Tower 190 m
Nearby landmarks
Nanjing Lu (Nanjing Road) 110 m
Shanghai Museum (Shanghai Bowuguan) 960 m
Yu Garden (Yuyuan) 1.01 km
The Bund (Wai Tan) 1.06 km
Former French Concession 1.66 km
Oriental Pearl Tower 1.86 km
Shanghai Tower 2.36 km
Shanghai World Financial Center 2.53 km
Shanghai Disneyland 20.18 km
Zhujiajiao Ancient Town 42.81 km
Sofitel Shanghai Hyland Hotel

"10. Easy to find food with abundant restaurants nearby."

Vitri - December 19, 2019

Superior Room, Club Millésime Access, 2 Single Beds, City View - Guestroom Sofitel Shanghai Hyland Hotel
Lobby Sofitel Shanghai Hyland Hotel
Lobby Sofitel Shanghai Hyland Hotel
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Sofitel Shanghai Hyland Hotel

505 Nanjing Road East, People Square and South Bund Huangpu, Shanghai, China, 200001 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Nanjing Lu (Nanjing Road)
Within 110 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 440 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Shanghai are being booked every minute!
Value for money8.0
Distance to city center0.1 km
Location rating9.4
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport14.8 km

Rooms available at Sofitel Shanghai Hyland Hotel

Excellent
Room comfort & quality
8.2
Prestige Suite, Club Millésime Access, 1 Queen Bed,Separate Living Room
Prestige Suite, Club Millésime Access, 1 Queen Bed,Separate Living Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room, Club Millésime Access, 2 Single Beds, City View
Superior Room, Club Millésime Access, 2 Single Beds, City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Room, Club Millésime Access, 1 Queen Bed, City View
Superior Room, Club Millésime Access, 1 Queen Bed, City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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1 Queen Bed Superior
1 Queen Bed Superior
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed and 1 single be...
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Superior Twin
Superior Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Junior Suite, 1 queen-size bed, City View
Junior Suite, 1 queen-size bed, City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed
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Prestige Suite
Prestige Suite
...
  • Room size: 45 m²/484 ft²
  • Shower
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Junior Suite
Junior Suite
...
  • Room size: 45 m²/484 ft²
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superior room club millsime access
superior room club millsime access
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sofitel Shanghai Hyland Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel Shanghai Hyland Hotel?

Sofitel Shanghai Hyland Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 700 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sofitel Shanghai Hyland Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 80 CNY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Sofitel Shanghai Hyland Hotel?

Sofitel Shanghai Hyland Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Sofitel Shanghai Hyland Hotel

  • 10.0
    Exceptional

    "I would always stay at this hotel in Shanghai."

    Donna

    |

    September 7, 2019

  • 10.0
    Exceptional
    Location

    "Location is super as it is near to the train."

    Canchelle

    |

    June 24, 2019

  • 10.0
    Exceptional
    Staff 

    "Great staff, lovely room, great location."

    Donna

    |

    September 7, 2019

Property ranking|Compared to 2,673 Shanghai properties
See all rankings
Location score
9.4/10
Room comfort score
8.2/10
Review score - United States
8.3/10
Cleanliness score
8.5/10
Better than
99
%
of Shanghai properties
Better than
96
%
of Shanghai properties
Better than
95
%
of Shanghai properties
Better than
93
%
of Shanghai properties
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Overall rating:
8.3
Excellent
3,296 reviews
Cleanliness
8.5
Facilities
7.9
Location
9.4
Read all reviews >
What travelers say they love:
Best location for eating shopping and subway nearby
Pittanan from Thailand
Couple
More about Sofitel Shanghai Hyland Hotel

More about Sofitel Shanghai Hyland Hotel

Sofitel Shanghai Hyland Hotel is rated 5-stars and comprises elegant modern guestrooms. It is situated on Nanjing Road, a prime location in the heart of Shanghai’s commercial district. Nearby attractions include the Bund, People Square, and the Shanghai museum. Each room boasts panoramic views of Pudong and the Pearl TV Tower. This business hotel boasts superior facilities which include two restaurants, a coffee shop, bar, gymnasium, sauna, massage center, and conference rooms for up to 400 delegates. It is because of this that Sofitel Shanghai Hyland Hotel is one of the top rated hotels within Shanghai.

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Most talked about facilities

Breakfast
72 mentions
Housekeeping
68 mentions
Food & Dining
40 mentions
Internet
25 mentions

What they offer

8.8
Excellent

"Service is good (thanks for the free upgrade!)"

Wan

|

January 11, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Restaurant
Cuisine:Asian
Menu:Buffet, A-la-carte

Nearby restaurants

Chinese cuisine
Chinese cuisine
Carnation Restaurant (Nanjing East Road)
10 m Chinese
GanGuoJu (NanJing East Road)
50 m Chinese
WangBaoHe Restaurant
80 m Chinese
American cuisine
American cuisine
City Bull Steakhouse and Bar - Nanjing Rd.
410 m American, Bar, Steakhouse
Pankoo (Raffles)
510 m American, Asian, Korean
KFC (HePing YingDou)
560 m American, Fast food
Asian cuisine
Asian cuisine
Sofitel Mosaic Restaurant
20 m Asian, French, International
Shanghai Old Colour Restaurant
140 m Asian, Chinese
LaoMa Rice Noodles (NanJing East Road)
180 m Asian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sofitel Shanghai Hyland Hotel from real guests

Overall rating
8.3
Excellent
From 3296 reviews
9.4Location
8.4Cleanliness
8.2Room comfort and quality
Agoda Reviews (2040)Booking.com Reviews (1256)
Rating via Agoda8.3
/
10
Cleanliness8.5
Facilities7.9
Location9.4
Room comfort and quality8.2
Service8.1
Value for money8.0
High score for Shanghai
Rating
9+ Exceptional (452)
8-9 Excellent (386)
7-8 Very Good (412)
6-7 Good (153)
<6 Below Expectation (121)
Time of the year
Mar - May (324)
Jun - Aug (431)
Sep - Nov (340)
Dec - Feb (429)
Don't miss out!Properties in Shanghai are being booked every minute!
All guests (2040)
All room types
All languages

Show reviews that mention 

Showing 1524 verified guest comments
12345
8.7
Excellent
Christina from Canada
Business traveler
Stayed 3 nights in February 2009

A Haven in the Great Metropolis”

The rooms, the various services, the restaurants, the location.
I didn't like the attitude of certain staff towards my local Chinese colleagues. Whenever I was meeting them, they were always approached and questioned as to whatthey were doing there. It reminded me of 22 years ago in China. I had hoped that certain thinmgs had changed!

My stay at the Sofitel Shanghai Hyland Hotel provided me with a haven at the end of a very tiring and busy time. Having spent two weeks in Zhejiang province in quite basic accomodation and working conditions, the Sofitel Shaghai Hyland offered relaxation, re-energization, and comfort. The lcoatiuon was perfect encouraging leisurely walks along busy streets, the amazing shopping and the incredible Bund. I would highly recommend this hotel to all my colleagues, and hope that I will stay there again in the near future. Perhaps next time I will get a chane to vvisit a jazz club. thank you for a great stay.

Reviewed March 07, 2009
9.3
Exceptional
Leong from Australia
Business traveler
Stayed 6 nights in October 2014

Perfection for business travel”

Location, room comfort, hotel condition

I chose the Sofitel Shanghai Hyland for its location and booked a classic queen bed sized room. Upon arrival very late in the evening my booking was upgraded to a Club Sofitel superior room. My 6-night stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel.

Reviewed October 17, 2014
10.0
Exceptional
NORMAN from Canada
Solo traveler
Superior Room, Club Millésime Access, 1 Queen Bed, City View
Stayed 2 nights in December 2016

Outstanding in Every Respect!”

Decided to spoil myself for the Christmas weekend, and I was not disappointed in the least! The check-in and restaurant personnel on the Club Floor (Fl.30); the concierge; bar staff; restaurant staff; and desk staff on the 2nd floor were all courteous beyond words. I could not have asked for better! If I have overlooked anyone, I do apologize! Moreover, right across from the hotel, on Nanjing Pedestrian Street, there is a very good stock of cigars--Cuban and Nicaraguan that I know of--for those of us who partake in such pleasures; it is a China tobacco outlet, and some very fine brands like Montecristo (#4), Romeo y Juliet (#1), Cohiba, Macanudo and Hoyo de Monterrey can be had for 55-100+ RMB per stick. The location is also great for walking to a lot of the fine foreign restaurants in the Bund area; not to mention an awesome blues and jazz bar (The House of Blues and Jazz) is just a 12 minute walk away on Fuzhou Lu (near Zhongshan Lu), with live entertainment 6 nights a week from 10 to 1:15. I highly recommend Sofitel Hyland.....10 stars!

Reviewed December 26, 2016
9.3
Exceptional
Frieska from Indonesia
Family with teens
Stayed 1 night in December 2013

A great and comfortable hotel”

fast internet service, comfy and centrally located

I stayed for one night only at Sofitel Shanghai Hyland Hotel. The hotel staff was able to speak english pretty fluently which is a great help for foreigners. Easy check in and out. Fast internet service. In the future I would gladly go back to this hotel to stay. Thank you.

Reviewed January 02, 2014
8.8
Excellent
Oliver from Malaysia
Couple
Superior Twin
Stayed 3 nights in May 2016

LOCATION Superb staff service ”

It was merely 1 minute walk to Metro entrance. The back entrance leads to the busy and action-filled Nanjing East walking mall. Fantastic spot for food and shop. Just another 500 meters or 15 mins walk, you have the Bund right under your eyes. The abundance of different eateries and other shopping centers around the hotel making selection another headache. We were giving 21st floor that offered a splendid view of the Shanghai skyline and the walking mall below. All the facilities in the room are working well. The housekeeping done a good job to ensue our room was sparkling clean and tidy. They even leaf an UMBRELLA in the room as there were drizzling What a thoughtful way to ensure the guests were dry while out strolling.. Again, the air condition could not provide the cold temperature we desire but was comfortable. Seem this happened to many hotels. I appreciate the hotel's compliment of the birthday cake for my special day and received a signed greeting card from the GM. THANK YOU. The concierge was so knowledgeable and efficient. Spare no effort to ensure we get to our destination correctly and inquires were checked and reaffirmed with a note pad!! Even giving us some alternative to choose should we decide other options in that destination. Wonder service and Great job done. It is a misleading rating by Agoda for Sofitel as a 5-stars hotel. At the entrance of the hotel it stated as "4-stars" hotel. Thus the price could be lower to reflecting its current rating. Overall, I love to stay in this hotel.

Reviewed June 04, 2016
9.0
Exceptional
Kris from Singapore
Couple
Stayed 2 nights in December 2014

Beyond expectations!”

Location, English Speaking Staff and Room Comfort

My stay in Sofitel Shanghai Hyland Hotel is fabulous! Great location, 2 minutes walk to the subway, busy district with lots of shopping mall, walking distance to The Bund. Ideal for business or leisure stay!

Reviewed January 09, 2015
9.3
Exceptional
Stephenson from Philippines
Couple
Stayed 1 night in September 2013

The value hotel”

Nice location, friendly and efficient staff, clean and comfortable rooms

Shanghai Hyland Hotel has everything that's essential for a traveler like me - nice location (right along Nanjing East Road), friendly and efficient staff who never fail to make you feel important, and of course, clean and cozy rooms. I never had the opportunity to try out the restaurants inside the hotel but I did try their in room food service and all I can say is it was a wonderful experience. I just love their pasta! It's a pity that I was not provided with free breakfast during my stay.

Reviewed September 09, 2013
9.3
Exceptional
Kristen from United States
Solo traveler
Stayed 1 night in April 2009

Sofitel Hyland Shanghai April 2009”

Terrific location, convenient to the People's Park and the Shanghai Museum; good restaurants in-house.
Restaurants were a bit overpriced.

Sofitel Hyland Shanghai is comfortable, well-appointed, and very well located, right along the pedestrian walkway and within easy walking distance of the People's park and the Shanghai museum. Staff were friendly and informative and the room was quiet. It is located within a reasonable taxi ride of both Shanghai airports. I would stay here again.

Reviewed April 24, 2009
9.7
Exceptional
Denise from Australia
Couple
Stayed 3 nights in April 2014

Absolutely fantastic!”

Quiet, clean, comfortable

We were fearful of what we'd find given some of the reviews. We were in a KS bed in a renovated room and it was fabulous. PROS: great fluffy towels, well appointed room, quiet, clean, comfortable and roomy. Bathroom/shower/toilet were an amazing design! Hotel is right in the Nanjing speeds train shopping mall. CONS: a/c had not been switched over so no cooling which made it uncomfortably warm, check in on L2 after negotiating 10 stairs to enter hotel premises, no porter service (but that's fine with us). Renos are currently on L7&8 and we didn't hear a thing on L13. The hotel is close by old Shanghai town, The Bund, pedestrian tunnel to Pudong, Apple shop and the red Hop On Hop Off bus (which I would not recommend!) Mojo cafe next door does great coffee and light food. Highly recommended and we would definitely stay there if we were to come back to Shanghai again.

Reviewed May 04, 2014
9.0
Exceptional
Sonja from United States
Business traveler
Stayed 2 nights in February 2012

Highly Recommend”

location, club floor includes free internet and breakfast

i was only in shanghai for 2 nights for business. the hotel is located in a very convenient location for both tourism and business. there are many shops and restaurants on the pedestrian street behind the hotel. the subway stop, nanjing road east, is only a two minute walk away. the staff at the hotel was extremely helpful and friendly. the staff speak very good english. it was always easy to get a taxi from the front door of the hotel. the room was decent sized, the bathrooms are big and bright. internet worked perfectly (wireless) and i enjoyed my short stay. i would definitely at the sofitel shanghai again.

Reviewed February 29, 2012
8.3
Excellent
CHOONG from Malaysia
Couple
Stayed 1 night in December 2013

Wonderful stay”

location, comfort room, friendly staff

We had a marvelous stay in Sofitel Shanghai Hyland Hotel. Wonderful interiors, very good service and some excellent dining too, must recommend the hotel's location. It is just at the shopping area and also “bu xing jie” – a well known street in China. Very reasonably priced too for a luxury hotel. Will visit again when I am shanghai.

Reviewed February 25, 2014
10.0
Exceptional
James from United Kingdom
Solo traveler
Stayed 2 nights in July 2014

Superb!”

Room, staff performance, location

As a frequent traveller to Shanghai, I always stay in hotels in the close proximity to Nanjing Lu/People's Square. A few years ago, I was very disappointed with the Sofitel and decided not to use it again. However, recent comments had been very positive, so I decided to give it another go. This time, everything was exceptional from the minute I walked in the door - all the staff I had contact with, size and furniture & fittings of room, relaxed, friendly atmosphere etc. Consequently, I would recommend this hotel, without reservations, to anyone, and also to stay in the executive club rooms - great breakfast/evening nibbles and drinks in a panoramic setting.

Reviewed July 08, 2014
8.7
Excellent
Flora from Hong Kong
Solo traveler
Stayed 3 nights in September 2014

Classic Hotel in a Great Location!”

Location is excellent - Right on the Nanjing Road Pedestrian Street. The rooms are very comfortable and come with your choice of pillow. Despite it's age, the hotel has been very well maintained.

I really enjoyed my stay at the Sofitel Shanghai Hyland hotel. The convenience of the location made it very easy to get around and the rooms were very comfortable. I would definitely stay here again.

Reviewed September 11, 2014
8.7
Excellent
Hannes from Germany
Solo traveler
Stayed 2 nights in January 2011

Nice hotel with good service!”

Breakfast was very nice

it was nice to stay at the sofitel shanghai hyland hotel for two nights. accomodation was pretty good, all staff friendly and helpful. the central location at the nanjing road was an advantage for some walks and shopping tours.

Reviewed February 06, 2011
9.7
Exceptional
Sanjay from Singapore
Couple
1 Queen Bed Superior
Stayed 4 nights in February 2016

Great experience ”

Location, Food & Service

Ultra modern and clean, the Sofitel Shanghai Hyland was an exceptionally pleasant experience. Staff was multilingual and very helpful. The location is excellent. Walking distance to most of Shanghai sights and shopping.

Reviewed March 17, 2016
9.3
Exceptional
Lucas from Singapore
Couple
Stayed 5 nights in February 2013

Nice hotel”

Good location. Good service.

I definitely enjoyed my stay at the Sofitel. Concierge was very helpful in planning a day trip to Suzhou for me. The location of the hotel is great as it is just at the Pedestrian Walk in Nanjing East Road. The hotel is also a short 15 mins walk away from the Bund. It is also close to the Nanjing East Road train station. Cleanliness is good as the cleaners would come more than one time a day. I definitely would return to the hotel for my return trip to Shanghai.

Reviewed March 02, 2013
10.0
Exceptional
Ming from Malaysia
Family with young children
1 Queen Bed Superior
Stayed 4 nights in December 2016

Great Location, Great Guest room, beyond 4 stars hotel.”

Nan Jing Road is just at level 1 exit. Subway station just at the corner, take one station to Pudong. Walking distance to The Bund, and Peoples Square. Room is big and the bathroom is great. Concierge were helpful, room service was very efficient. Many great food and restaurants nearby. Family mart just at the back corner at Han Kou road. Highly recommended for people want convenient access to main spots in shanghai.

Reviewed January 03, 2017
8.4
Excellent
Vignesh from Malaysia
Couple
1 Queen Bed Superior
Stayed 3 nights in April 2016

4 days stay in Sofitel Hyland Shanghai”

We stayed in Sofitel Hyland Shanghai for 4 days in early April 2016. Overall pleasant experience - friendly staff, comfortable & clean room (although the standard room was small) and superb location. Surely will stay in Sofitel Hyland again, if the price make sense.

Reviewed April 13, 2016
9.3
Exceptional
Birmania from Austria
Business traveler
Stayed 2 nights in November 2009

stay @ Sofitel Hyland”

-location -service -services in general
-only negative thing was the check-in as the girl looks to me that she just finished her shift and just wanted to go home,I arrived at 22:30 she even trough my credit card on the desk, I was shocked hahaha just because chinese plp dont do so (specially with the cards)spoke very fast and bye bye.

very nice staff which speak a fluid english, very helpful in all ways, room service was great and with a nice presentation, restaurant lovely, great dishes deliciuos, and the most impressive thing is just when u entered the hotel there is that lovely smell just great, love it!! would stay @ Sofitel Hyland again in my next trip FOR SURE!!!

Reviewed November 19, 2009
8.7
Excellent
Sin from Malaysia
Solo traveler
Stayed 3 nights in May 2014

Love the cleanliness and staffs are helpful.”

clealiness, comorts and convenient

Stayed in Sofitel Hyland during the weekend. Love the location as it is so convenient to everywhere. Walking distance to The Bund and all the major shopping areas. Room is clean and comfortable. Staffs are helpful. Will definitely come back again.

Reviewed June 03, 2014
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