A Haven in the Great Metropolis”

My stay at the Sofitel Shanghai Hyland Hotel provided me with a haven at the end of a very tiring and busy time. Having spent two weeks in Zhejiang province in quite basic accomodation and working conditions, the Sofitel Shaghai Hyland offered relaxation, re-energization, and comfort. The lcoatiuon was perfect encouraging leisurely walks along busy streets, the amazing shopping and the incredible Bund. I would highly recommend this hotel to all my colleagues, and hope that I will stay there again in the near future. Perhaps next time I will get a chane to vvisit a jazz club. thank you for a great stay.

Perfection for business travel”

I chose the Sofitel Shanghai Hyland for its location and booked a classic queen bed sized room. Upon arrival very late in the evening my booking was upgraded to a Club Sofitel superior room. My 6-night stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel.

Outstanding in Every Respect!”

Decided to spoil myself for the Christmas weekend, and I was not disappointed in the least! The check-in and restaurant personnel on the Club Floor (Fl.30); the concierge; bar staff; restaurant staff; and desk staff on the 2nd floor were all courteous beyond words. I could not have asked for better! If I have overlooked anyone, I do apologize! Moreover, right across from the hotel, on Nanjing Pedestrian Street, there is a very good stock of cigars--Cuban and Nicaraguan that I know of--for those of us who partake in such pleasures; it is a China tobacco outlet, and some very fine brands like Montecristo (#4), Romeo y Juliet (#1), Cohiba, Macanudo and Hoyo de Monterrey can be had for 55-100+ RMB per stick. The location is also great for walking to a lot of the fine foreign restaurants in the Bund area; not to mention an awesome blues and jazz bar (The House of Blues and Jazz) is just a 12 minute walk away on Fuzhou Lu (near Zhongshan Lu), with live entertainment 6 nights a week from 10 to 1:15. I highly recommend Sofitel Hyland.....10 stars!

A great and comfortable hotel”

I stayed for one night only at Sofitel Shanghai Hyland Hotel. The hotel staff was able to speak english pretty fluently which is a great help for foreigners. Easy check in and out. Fast internet service. In the future I would gladly go back to this hotel to stay. Thank you.

LOCATION Superb staff service ”

It was merely 1 minute walk to Metro entrance. The back entrance leads to the busy and action-filled Nanjing East walking mall. Fantastic spot for food and shop. Just another 500 meters or 15 mins walk, you have the Bund right under your eyes. The abundance of different eateries and other shopping centers around the hotel making selection another headache. We were giving 21st floor that offered a splendid view of the Shanghai skyline and the walking mall below. All the facilities in the room are working well. The housekeeping done a good job to ensue our room was sparkling clean and tidy. They even leaf an UMBRELLA in the room as there were drizzling What a thoughtful way to ensure the guests were dry while out strolling.. Again, the air condition could not provide the cold temperature we desire but was comfortable. Seem this happened to many hotels. I appreciate the hotel's compliment of the birthday cake for my special day and received a signed greeting card from the GM. THANK YOU. The concierge was so knowledgeable and efficient. Spare no effort to ensure we get to our destination correctly and inquires were checked and reaffirmed with a note pad!! Even giving us some alternative to choose should we decide other options in that destination. Wonder service and Great job done. It is a misleading rating by Agoda for Sofitel as a 5-stars hotel. At the entrance of the hotel it stated as "4-stars" hotel. Thus the price could be lower to reflecting its current rating. Overall, I love to stay in this hotel.

Beyond expectations!”

My stay in Sofitel Shanghai Hyland Hotel is fabulous! Great location, 2 minutes walk to the subway, busy district with lots of shopping mall, walking distance to The Bund. Ideal for business or leisure stay!

The value hotel”

Shanghai Hyland Hotel has everything that's essential for a traveler like me - nice location (right along Nanjing East Road), friendly and efficient staff who never fail to make you feel important, and of course, clean and cozy rooms. I never had the opportunity to try out the restaurants inside the hotel but I did try their in room food service and all I can say is it was a wonderful experience. I just love their pasta! It's a pity that I was not provided with free breakfast during my stay.

Sofitel Hyland Shanghai April 2009”

Sofitel Hyland Shanghai is comfortable, well-appointed, and very well located, right along the pedestrian walkway and within easy walking distance of the People's park and the Shanghai museum. Staff were friendly and informative and the room was quiet. It is located within a reasonable taxi ride of both Shanghai airports. I would stay here again.

Absolutely fantastic!”

We were fearful of what we'd find given some of the reviews. We were in a KS bed in a renovated room and it was fabulous. PROS: great fluffy towels, well appointed room, quiet, clean, comfortable and roomy. Bathroom/shower/toilet were an amazing design! Hotel is right in the Nanjing speeds train shopping mall. CONS: a/c had not been switched over so no cooling which made it uncomfortably warm, check in on L2 after negotiating 10 stairs to enter hotel premises, no porter service (but that's fine with us). Renos are currently on L7&8 and we didn't hear a thing on L13. The hotel is close by old Shanghai town, The Bund, pedestrian tunnel to Pudong, Apple shop and the red Hop On Hop Off bus (which I would not recommend!) Mojo cafe next door does great coffee and light food. Highly recommended and we would definitely stay there if we were to come back to Shanghai again.

Highly Recommend”

i was only in shanghai for 2 nights for business. the hotel is located in a very convenient location for both tourism and business. there are many shops and restaurants on the pedestrian street behind the hotel. the subway stop, nanjing road east, is only a two minute walk away. the staff at the hotel was extremely helpful and friendly. the staff speak very good english. it was always easy to get a taxi from the front door of the hotel. the room was decent sized, the bathrooms are big and bright. internet worked perfectly (wireless) and i enjoyed my short stay. i would definitely at the sofitel shanghai again.

Wonderful stay”

We had a marvelous stay in Sofitel Shanghai Hyland Hotel. Wonderful interiors, very good service and some excellent dining too, must recommend the hotel's location. It is just at the shopping area and also “bu xing jie” – a well known street in China. Very reasonably priced too for a luxury hotel. Will visit again when I am shanghai.

Superb!”

As a frequent traveller to Shanghai, I always stay in hotels in the close proximity to Nanjing Lu/People's Square. A few years ago, I was very disappointed with the Sofitel and decided not to use it again. However, recent comments had been very positive, so I decided to give it another go. This time, everything was exceptional from the minute I walked in the door - all the staff I had contact with, size and furniture & fittings of room, relaxed, friendly atmosphere etc. Consequently, I would recommend this hotel, without reservations, to anyone, and also to stay in the executive club rooms - great breakfast/evening nibbles and drinks in a panoramic setting.

Classic Hotel in a Great Location!”

I really enjoyed my stay at the Sofitel Shanghai Hyland hotel. The convenience of the location made it very easy to get around and the rooms were very comfortable. I would definitely stay here again.

Nice hotel with good service!”

it was nice to stay at the sofitel shanghai hyland hotel for two nights. accomodation was pretty good, all staff friendly and helpful. the central location at the nanjing road was an advantage for some walks and shopping tours.

Great experience ”

Ultra modern and clean, the Sofitel Shanghai Hyland was an exceptionally pleasant experience. Staff was multilingual and very helpful. The location is excellent. Walking distance to most of Shanghai sights and shopping.

Nice hotel”

I definitely enjoyed my stay at the Sofitel. Concierge was very helpful in planning a day trip to Suzhou for me. The location of the hotel is great as it is just at the Pedestrian Walk in Nanjing East Road. The hotel is also a short 15 mins walk away from the Bund. It is also close to the Nanjing East Road train station. Cleanliness is good as the cleaners would come more than one time a day. I definitely would return to the hotel for my return trip to Shanghai.

Great Location, Great Guest room, beyond 4 stars hotel.”

Nan Jing Road is just at level 1 exit. Subway station just at the corner, take one station to Pudong. Walking distance to The Bund, and Peoples Square. Room is big and the bathroom is great. Concierge were helpful, room service was very efficient. Many great food and restaurants nearby. Family mart just at the back corner at Han Kou road. Highly recommended for people want convenient access to main spots in shanghai.

4 days stay in Sofitel Hyland Shanghai”

We stayed in Sofitel Hyland Shanghai for 4 days in early April 2016. Overall pleasant experience - friendly staff, comfortable & clean room (although the standard room was small) and superb location. Surely will stay in Sofitel Hyland again, if the price make sense.

stay @ Sofitel Hyland”

very nice staff which speak a fluid english, very helpful in all ways, room service was great and with a nice presentation, restaurant lovely, great dishes deliciuos, and the most impressive thing is just when u entered the hotel there is that lovely smell just great, love it!! would stay @ Sofitel Hyland again in my next trip FOR SURE!!!

Love the cleanliness and staffs are helpful.”

Stayed in Sofitel Hyland during the weekend. Love the location as it is so convenient to everywhere. Walking distance to The Bund and all the major shopping areas. Room is clean and comfortable. Staffs are helpful. Will definitely come back again.