Location rating score
"We arrived early at the hotel and requested for early check-in and late check-out, the counter staff was willing to accede to our request upon checkin..."
Wee - May 11, 2019
Good rooms, walk over to club street and inside guocco tower
Robert | November 11, 2019
90 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.6|
|Nearest airport||Singapore Changi Airport (SIN) - Singapore|
|Distance to airport||19.0 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Sofitel Singapore City Centre (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sofitel Singapore City Centre (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.
Sofitel Singapore City Centre (SG Clean Certified) does not permit smoking in any of its rooms or indoor areas.
"It was a wonderful experience staying in the hotel, though was a short one, my family likes the staycation very much."
May 11, 2019
"There are various eateries in the vicinity that provided us with lots of choices to choose for our meals."
May 11, 2019
"The room was spacious with all the necessities well-equipped for our use during the stay."
May 11, 2019
For travelers who want to take in the sights and sounds of Singapore, Sofitel Singapore City Centre is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Sofitel Singapore City Centre, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include 24-hour security.
Guests can choose from 100 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Singapore, the Sofitel Singapore City Centre is the perfect venue for an exhilarating and exciting break away.
"I like the style of decoration, the secret garden book, the ..."
August 14, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Sofitel Singapore City Centre (SG Clean Certified)
Show reviews that mention
I really can recommend the brandnew (open in October 2017) Sofitel Singapore City Centre. The location (above MRT Station Tanjong Pagar) with plenty of restaurants (also hawker centre) and bars in the neighbourhood is fantastic. The breakfast is very good. The hotel and rooms are well appointed and very clean. The staff is friendly and helpful. At the moment the roomrates are in compare to other hotels quite okay.
Bonjour Mathias, We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. Your recommendation is truly appreciated, and we look forward to your next trip in the near future. A bientot! Sofitel Singapore City Centre
Highly Recommended Hotel”
I internationally travel a lot for business and vacation, and stayed in literally hundreds of hotels and resorts (incl. many Sofitels). I booked three nights in a Luxury Premium King room for my wife and I, with Club Millesime access. From the moment of check-in I was made to feel welcomed. Unfortunately my wife's (separate) departure from Thailand was delayed so the situation required me to extend our stay by one night. That staff at Sofitel were completely understanding and went above and beyond to assist with extending the room at short notice for an additional night at a reduced rate. It certainly set the tone for our time there - throughout the stay all the staff were friendly, attentive and very accommodating. The room, facilities, restaurant and club are all first class and attended to by friendly smiling staff that make you feel nothing is too much trouble. The food was sensational. Totally loved the place and will be returning on my return to Singapore.
Bonjour We are pleased to know that that you found the room well designed, and that we provided genuine service! Your feedback will encourage us to strive harder to improve the experience for all our guests. We hope to welcome you to back again in the near future. A bientot! Sofitel Singapore City Centre
New hotel within walking distance to Chinatown ”
My wife and I had been to Singapore quite a few times and always liked to try a new hotel on each occasion. We selected Sofitel on the basis that it is new. We arrived at the hotel at around 10am and the cold welcome drink and towels were nice on a warm day. We were surprised that our room was already for us although the official check in time was 2pm. This was a very thoughtful offer as we only managed to have a few hours sleep for our overnight flight. We usually enjoyed this privilege at our regular hotels but this is our first stay at Sofitel. It really showed they cared. The room was clean with modern facilities like coffee machine and free use of mobile phone. The only drawback was lack of storage. There were only a few small drawers. That means we have to use our suitcase as storages over our 4 day's stay. Location is superb. Tanjong Pagar MTR is virtually next door with a small shopping mall and food court within the station. Another blemish is inconsistent housekeeping.
Bonjour We are delighted to know that our team had showed you their genuine and caring services. Our location is also indeed very conveniently located directly on the Tanjong Pagar MRT station and within walking distance to various place. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot! Sofitel Singapore City Centre
Sofitel Singapore City Centre has done a fine job in training its staff: personable, efficient and professional.
Bonjour Ahmend It is very gratifying for all concerned with the hotel to receive such positive comments and it gives me great pleasure to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre
Favourite chain hotel in SG”
Sofitel is my favourite hotel worldwide and this new property did not let me down. The room is luxurious and comfortable . The staffs there were Super friendly and made us feel like home ! Location wise it is located at the heart of Tanjong Pagar which has many popular local food! Definitely will introduce this hotel to my friends who are travelling to Singapore !
We absolutely loved the pool and that the other hotel guests were all very chill and just as relaxed as we were. We had the best nights sleep there, the bedding and linen were so comfortable that we didn’t want to leave. We stayed at the Sofitel for the last 2 nights in Singapore for our baby moon and the facilities were perfect for a little R&R. Staff were all very professional and friendly, very attentive to our needs. We would definitely stay here again when our new arrival comes along.
Bonjour We are delighted to hear that you enjoyed the comfort of our Facilities and our well designed room. We appreciate your time in sharing these comments and we hope to welcome you to back again in the near future. A bientot! Sofitel Singapore City Centre
So Impressed Sofitel deserves a Review”
Traveling to Singapore from West coast USA is 17 hours nonstop. My wife and I arrived in Singapore early and jet lagged and came to this hotel at around 0800 to drop off our luggage. We planned to grab breakfast around the area, as many restaurants and convenience stores were directly below the hotel. Then, the unexpected happened and the lovely staff was able to accommodate us with an early check-in. Since we were able to check in early we had at it with the breakfast buffet included in our booking. I highly recommend you book with the breakfast buffet for incredibly delicious food and a large spread to choose from. As for the facilities I was blown away by the overall design of the hotel having a very classy/luxury yet artistic appeal to it. I used the 24/7 gym every morning and it was always stocked with towels and cups for the water dispenser. For the room, it was large enough for my wife and I are our luggage and we loved how spacious the bathroom was. I absolutely enjoyed my stay at this hotel and I hope you experience what I’ve experienced.
Bonjour It is a pleasure to note that we looked after you well and that all the aspects of your stay were satisfactory. Our staff genuinely strives to provide the best customer experience to all our guests and we are glad to note that yours was so memorable. It is our commitment to provide valued guests like you the most memorable experience and we look forward to welcoming you back soon here at the hotel. A bientot! Sofitel Singapore City Centre
Perfect hotel to stay except for the view”
Very convenient, clean and modern hotel. Staffs are nice and helpful and foods are delicious. Only disadvantage is the view shown from the hotel. It is surrounded by many high buildings but if you feel the city environment, do not hesitate to choose the sofitel.
Bonjour We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre
Amazing 2 nights stay”
We had amazing experience staying in Sofitel! The staff were really friendly and helpful, we got checked-in early eventho we didn't ask for it, amazing welcome drinks, great scents inside the hotel, great interior and of course the room! We love the automatic playing music player so much. The location is very good too, next to the hotel is the MRT station, and very easy to get taxi as well. Definitely will come back again in the future.
Bonjour Maria We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. Your recommendation is truly appreciated, and we look forward to your next trip in the near future. A bientot! Sofitel Singapore City Centre
Very central new business hotel - above Tanjong Pagar/in Guoco tower”
Our offices are in Guoco tower so this new hotel was the obvious and most convenient choice. Very friendly staff, efficient check-in and modern clean rooms. Breakfast was not included but a discounted rate was offered upon checkin. Sofitel standards throughout, nothing negative to mention. Lobby is on the 5th floor, but there is someone at ground floor to hail taxis etc.
Bonjour Tom It is a pleasure to read you had an excellent stay with us and enjoyed our friendly hospitality. We hope to invite you to stay with us again the next time. A bientot! Sofitel Singapore City Centre
still good, but expected more”
i stayed in sofitel before and this is my second time. the first stay was soooo good, and i expected a better one this time. But! i was quite disappointed, especially for the staff. the kindness was below expectation. I think sofitel needs to use a higher standard to train their staffs. i didn't get those smiles and attentiveness this time. i think i will come back again after 6 months, see if they have improved or not
Bonjour We are disappointed to know that your stay was less than satisfactory compare to the last stay/ We are sincerely sorry for the challenges you faced during your stay. I assure you that your feedback has been shared with the team in efforts to improve our operation and guest satisfaction. We very much hope you will return to us again in the future. Regards Kelvin Chan Guest Experience Manager
CBD hotel, great design and very new”
Excellent Sofitel, Room is spacious and location is great for CBD. Great breakfast. Connected to Guoco Tower.
Bonjour Thank you for your wonderful feedback. We are glad to know you liked our convenient location and enjoyed our comfortable rooms. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot! Sofitel Singapore City Centre
This brand new Sofitel hotel is truly amazing! The location is near Chinatown, approx 20min walk from Clarke Quay. And really easy to take mrt to marina bay. Would definitely stay at this hotel again, the staff is aaamazing! Always there to help you and do that little extra for their customers. Love it!
Bonjour Veronica We are delighted that you found our location convenient as well as the rooms were to your liking. Our staff genuinely care and strive to provide the best customer experience to all our guests and we are glad to note that yours was so memorable. We sincerely hope that you will soon have the opportunity to return to us. A bientot! Sofitel Singapore City Centre
Inconsistent service ”
We particularly enjoyed our precious stay and decided to return again. But the second stay was disappointing... We dropped a message to the hotel looking to find out certain details. The first response was prompt but rather disappointed that the reply stopped after when we enquires further. We were not informed in advance by the hotel that we are unable to check in at 3pm that day as they were running on full occupancy that day. We were fortunate to arrive later at 6pm to check in that day. Otherwise, we wld have to wait for 3 hours to check in. We totally didn’t see this kind of standard coming from Sofitel:( It would be great to see them being more consistent with their service standard.
Bonjour We are pleased to hear you had a overall good experience and we h apologize for any inconvenience during your stay. We will ensure your next stay with us is even better. Thank you for your feedback. We look forward to welcoming you again soon. A bientot! Sofitel Singapore City Centre
DEFINITELY WILL COME BACK”
Love the complimentary afternoon tea with so many choices of excellent range of tea. GREAT LOCATION! MRT just below, very clean hotel too. The room quite spacious too, unlike other typical singapore hotel that squeeze you in a very small hotel room. But, too bad the spacious room is furnished with small single size bed for the twin room type, it will be perfect if the bed is bigger.
Bonjour We are delighted that you found our convenient location, and that the rooms were to your liking. We sincerely hope that you will soon have the opportunity to return to us. A bientot! Sofitel Singapore City Centre
Great stay! Would love to be back!”
Needless to say, the amenities/facilities are great. The staff was super friendly! But it was the small touches that make it special - when we left for dinner, the staff came into the room and laid out the bedtime pillows, tea, slippers so we were pleasantly surprised. The breakfast buffet was good too. We also have free access to Virgin Active next door! Keep it up Sofitel!
Bonjour We are delighted to hear that you enjoyed the comfort of our Facilities and our sincere service. Your feedback will encourage us to continue to strive harder for our guest. We appreciate your time in sharing these comments and we hope to welcome you to back again in the near future. A bientot! Sofitel Singapore City Centre
Very satisfying staycation with family”
It was a wonderful experience staying in the hotel, though was a short one, my family likes the staycation very much. The room was spacious with all the necessities well-equipped for our use during the stay. There are various eateries in the vicinity that provided us with lots of choices to choose for our meals. We arrived early at the hotel and requested for early check-in and late check-out, the counter staff was willing to accede to our request upon checking the room availability. This small gesture surely brightened our day before the stay. The welcome drinks were refreshing too. The only down side was no free parking. Although parking charges for weekends are by per entry basis, the hotel should be able to waive it, since the rooms are quite expensive. Not to mention if the stay is on weekdays, the parking charges will be ridiculous for overnight stay. Hope the hotel can improve on this for a more worry free stay, for those who drive.
Bonjour We are pleased to hear you had a good experience overall, and sincerely apologize for the challenge you had encountered with the carpark during your stay. The car park belong to Tanjong Pagar Centre and due to hotel central business district location, we do not provide complimentary parking for guests. Nevertheless, we exploring a further partnership with Tanjong Pagar Centre on the carpark usage. We thank you the feedback and and we hope to see you back with us soon. A bientot! Sofitel Singapore City Centre
Clean hotel .. location only doorstep from lobby to tanjung pagar MRT.. near maxwell food centre .. tanjung pagar food centre .. and china town night market.. nice swimming pool
Bonjour We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. We look forward to your next visit in the near future. A bientot! Sofitel Singapore City Centre
This is the few hotels that comes with welcome drink upon arrival. They led us to the room and tell us all about the room. Upon checkout, as we need to pack our stuff after buying souvenirs, they kindly let us pack our things in the club lounge room. They are totally friendly and very understanding. I've never been so impressed with their kindness and service. The place itself is clean and near the MRT. One of the best hotel that I've stayed. I will definitely recommend this hotel to all.
Bonjour We are delighted that you found our location convenient. Our staff genuinely care and strive to provide the best customer experience to all our guests and we are glad to note that yours was so memorable. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre
Good hotel overall, but overpriced from my opinion.”
Good hotel overall, but overpriced from my opinion. been in better hotels in Singapore paid less.
Bonjour We are delighted to hear that you enjoyed our accommodations and facilities. Your feedback will encourage us to strive harder for our guests. Rest assure that our rate are consistently monitored to ensure it remain at the best value. We greatly appreciate your honest feedback and we eagerly await your return. A bientot! Sofitel Singapore City Centre