Sofitel Singapore City Centre
Sofitel Singapore City Centre
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9.2
Exceptional

"Friendly staffs, nice breakfast buffet, convenient to the MR..."

SITI

|

March 20, 2018

Luxury Club Room King Bed, Club Millesime Access - View Sofitel Singapore City Centre
Luxury Club Room King Bed, Club Millesime Access - View
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Lobby Sofitel Singapore City Centre
Lobby
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Interior view Sofitel Singapore City Centre
Interior view
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Ballroom Sofitel Singapore City Centre
Ballroom
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See map Sofitel Singapore City Centre
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Exceptional
Location
9.2
See all 6 photos Sofitel Singapore City Centre
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What guests are saying:
Friendly staffs, nice breakfast buffet, convenient to the MRT.
SITI from Singapore
Couple
Sofitel Singapore City Centre has done a fine job in training its staff: personable, efficient and professional.
Ahmed from China
Couple
Not enough stars with which to rate this hotel.
Marcellous from United Kingdom
Solo traveler
This hotel is new and has really nice rooms. Pool/gym is OK. Location and staff are superb.
Michael from Thailand
Couple
Clean and friendly staff
Ngo from Indonesia
Couple
You can't beat the location. This new property is right on top of the subway, and there are plenty of great restaurants within a minute walk of the property.
Michael from Thailand
Business traveler
Great Location, Comfortable room, Good Breakfast, Nice swimming pool ;)
Kuanchanok from Thailand
Couple
Room was luxurious and comfortable. Staff were polite and very gracious. Also the best breakfast spread we’ve ever had. 5 stars!
Nur from Singapore
Couple
They serve us very good. The room is good. Breakfast great
Liauw from Indonesia
Couple
The hotel was central all located and the customer service was great. Service staff was helpful in our request for late checkout and even showed us to our room. Overall great experience.
Phua from Singapore
Couple

Sofitel Singapore City Centre

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 153 reviewsSee what guests said
9.2
/
10
Exceptional cleanliness
9.5
Recommended by 98% of guests
Value for money8.6
Location rating9.2
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport18.4 km
  • 120 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
This property is in high demand!Last booked 2 hours ago | 32 travelers are looking at this property right now
Prestige Suite King Bed, Club Millesime Access
Prestige Suite King Bed, Club Millesime Access
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
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Luxury Room King Bed
Luxury Room King Bed
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Club Room King Bed, Club Millesime Access
Luxury Club Room King Bed, Club Millesime Access
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Club Room Twin Beds, Club Millesime Access
Luxury Club Room Twin Beds, Club Millesime Access
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Luxury Premium Room Twin Beds, Premium Services Included
Luxury Premium Room Twin Beds, Premium Services Included
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Luxury Premium Room King Bed, Premium Services Included
Luxury Premium Room King Bed, Premium Services Included
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Room Twin Beds
Luxury Room Twin Beds
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Prestige Suite
Prestige Suite
...
  • Room size: 76 m²/818 ft²
  • Shower and bathtub
  • 1 super king bed
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Luxury King Bed Room With Premium Services
Luxury King Bed Room With Premium Services
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 super king bed
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Luxury Premium Twin (with extra bed)
Luxury Premium Twin (with extra bed)
...
    Enter dates to see prices
    Have a question for Sofitel Singapore City Centre?

    What people love about the property

    • 10.0
      Exceptional

      "We had amazing experience staying in Sofitel!"

      Maria

      |

      February 13, 2018

    • 10.0
      Exceptional

      "This brand new Sofitel hotel is truly amazing!"

      Veronica

      |

      January 3, 2018

    • 9.6
      Exceptional

      "Staff were polite and very gracious."

      Nur D.

      |

      January 2, 2018

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    More about Sofitel Singapore City Centre

    More about Sofitel Singapore City Centre

    9.6
    Exceptional

    "Clean and friendly staff"

    Ngo N.

    |

    March 11, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Two Blur Guys
    120 m American
    Muffet's Room
    150 m American
    Purple Mustard
    150 m American
    Asian cuisine
    Asian cuisine
    Orchid Cafe
    120 m Asian, Chinese
    Keisuke Gyoza King
    120 m Asian, Japanese, Soups
    MENYA SANJI Singapore
    130 m Asian, Japanese
    Chinese cuisine
    Chinese cuisine
    Dong Ya Cha Shi
    520 m Chinese
    Tong Heng Confectionary
    530 m Chinese
    Tang's Steamboat Restaurant
    530 m Chinese

    What they offer

    10.0
    Exceptional

    "The staff are very polite and helpful."

    Szewan

    |

    December 8, 2017

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Real reviews from real guests

    Agoda Reviews (153)Booking.com Reviews (109)
    9.2
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.2
    Location9.2
    Service9.4
    Value for money8.6
    Provided by verified guests of Agoda
    All languages
    All guests (153)
    All room types
    Showing 62 verified guest comments
    1234
    8.0
    Excellent
    Cheah from Singapore
    Couple
    Luxury Room King Bed
    Stayed 1 night in December 2018
    Great stay! Would love to be back!”
    Needless to say, the amenities/facilities are great. The staff was super friendly! But it was the small touches that make it special - when we left for dinner, the staff came into the room and laid out the bedtime pillows, tea, slippers so we were pleasantly surprised. The breakfast buffet was good too. We also have free access to Virgin Active next door! Keep it up Sofitel!
    Reviewed December 15, 2018
    10.0
    Exceptional
    Shirley from Indonesia
    Couple
    Luxury Room King Bed
    Stayed 1 night in September 2018
    Close to perfection”
    I can't seem to find anything lacking in this hotel. Everything feels so comfortable and convenience in a lot of sense. Whether you are couples, family with kids, group of people, I believe you will find this hotel suitable for you.
    Reviewed September 30, 2018
    Bonjour It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre
    Responded October 26, 2018
    Sofitel Singapore City Centre
    9.6
    Exceptional
    Wilfred from Hong Kong
    Business traveler
    Luxury Room King Bed
    Stayed 1 night in June 2018
    Brand new and very comfortable room”
    Lovely new hotel just above the MRT station. Very well position and easy access to my meetings. Rooms are good size and comfortable. Functional bathroom with strong shower is guaranteed. Breakfast is great with wide selection. Overall a great stay.
    Reviewed July 03, 2018
    Bonjour Wilfred We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. Your recommendation is truly appreciated, and we look forward to your next trip in the near future. A bientot! Sofitel Singapore City Centre
    Responded July 12, 2018
    Sofitel Singapore City Centre
    5.2
    eun-jung from South Korea
    Family with young children
    Luxury Premium Room Twin Beds, Premium Services Included
    Stayed 3 nights in September 2018
    mostly good but.”
    Overall it was good. However, services of some staffs' are highly lacking and unpleasant. One point that I was highly disappointed was when my room key suddenly did not work. I went to the front desk to check it. Surprisingly, instead of apologizing for the inconvenience, the staff at the front desk didn't apologize and EVEN requested me showing my passport - assuming that I was using a so-called 'dummy key' that room servicers use when cleaning (Like I was a key thief of my own room. And the key was one of two keys that I had received when checking in so she was wrong). Never experieced this kind of unpleasnt services in any 5-star hotel world-wide.
    Reviewed September 23, 2018
    Bonjour We regret to know that some aspect of your stay did not meet our usual high standard. We strive to be better each and every day, and I assure you that your feedback has been shared with the team to improve our operations and guest satisfaction. We appreciate your honest feedback and hope to have another opportunity to reconcile your experience soon. A bientot! Sofitel Singapore City Centre
    Responded October 26, 2018
    Sofitel Singapore City Centre
    9.6
    Exceptional
    Frederick from Philippines
    Couple
    Luxury Room King Bed
    Stayed 4 nights in June 2018
    Excellent Service”
    This is the few hotels that comes with welcome drink upon arrival. They led us to the room and tell us all about the room. Upon checkout, as we need to pack our stuff after buying souvenirs, they kindly let us pack our things in the club lounge room. They are totally friendly and very understanding. I've never been so impressed with their kindness and service. The place itself is clean and near the MRT. One of the best hotel that I've stayed. I will definitely recommend this hotel to all.
    Reviewed June 19, 2018
    Bonjour We are delighted that you found our location convenient. Our staff genuinely care and strive to provide the best customer experience to all our guests and we are glad to note that yours was so memorable. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre
    Responded July 12, 2018
    Sofitel Singapore City Centre
    8.4
    Excellent
    Hugh from Australia
    Couple
    Luxury Club Room King Bed, Club Millesime Access
    Stayed 2 nights in May 2018
    Inconsistent staff performance ”
    Concierge great. Booked into a room with club room entitlement but this seemed to create more hassle than necessary. Check-in complicated and after long flight not really appreciated. Staff of course very pleasant but seemed confused and ill trained in the check-in process.
    Reviewed June 03, 2018
    Bonjour Hugh We are disappointed to know that your stay was less than satisfactory We regret to know that some aspect of your stay did not meet our usual high standard in terms of check in procedure. Please be assured that these comments have been taken very seriously and have been addressed to the appropriate departments. We very much hope you will return to us again in the future. Regards Sofitel Singapore City Centre
    Responded November 15, 2018
    Sofitel Singapore City Centre
    8.0
    Excellent
    Lim from Singapore
    Business traveler
    Luxury Room King Bed
    Stayed 1 night in April 2018
    Good Location”
    The hotel is located at the heart of city, if so convenience for me to make a trip to visit my business parties, i can done with 3 meeting within a day and have a good view of the beautiful garden city
    Reviewed April 18, 2018
    Bonjour Lim We are indeed very conveniently located directly on the Tanjong Pagar MRT station that provides an easy access to Airport and Central Area. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot! Sofitel Singapore City Centre
    Responded July 12, 2018
    Sofitel Singapore City Centre
    9.6
    Exceptional
    Tom from Belgium
    Business traveler
    Luxury Room King Bed
    Stayed 2 nights in March 2018
    Very central new business hotel - above Tanjong Pagar/in Guoco tower”
    Our offices are in Guoco tower so this new hotel was the obvious and most convenient choice. Very friendly staff, efficient check-in and modern clean rooms. Breakfast was not included but a discounted rate was offered upon checkin. Sofitel standards throughout, nothing negative to mention. Lobby is on the 5th floor, but there is someone at ground floor to hail taxis etc.
    Reviewed March 13, 2018
    Bonjour Tom It is a pleasure to read you had an excellent stay with us and enjoyed our friendly hospitality. We hope to invite you to stay with us again the next time. A bientot! Sofitel Singapore City Centre
    Responded July 12, 2018
    Sofitel Singapore City Centre
    10.0
    Exceptional
    Maria from Indonesia
    Couple
    Luxury Room King Bed
    Stayed 2 nights in February 2018
    Amazing 2 nights stay”
    We had amazing experience staying in Sofitel! The staff were really friendly and helpful, we got checked-in early eventho we didn't ask for it, amazing welcome drinks, great scents inside the hotel, great interior and of course the room! We love the automatic playing music player so much. The location is very good too, next to the hotel is the MRT station, and very easy to get taxi as well. Definitely will come back again in the future.
    Reviewed February 13, 2018
    Bonjour Maria We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. Your recommendation is truly appreciated, and we look forward to your next trip in the near future. A bientot! Sofitel Singapore City Centre
    Responded July 12, 2018
    Sofitel Singapore City Centre
    8.8
    Excellent
    Liauw from Indonesia
    Couple
    Luxury Room King Bed
    Stayed 2 nights in January 2018
    still good, but expected more”
    i stayed in sofitel before and this is my second time. the first stay was soooo good, and i expected a better one this time. But! i was quite disappointed, especially for the staff. the kindness was below expectation. I think sofitel needs to use a higher standard to train their staffs. i didn't get those smiles and attentiveness this time. i think i will come back again after 6 months, see if they have improved or not
    Reviewed January 23, 2018
    Bonjour We are disappointed to know that your stay was less than satisfactory compare to the last stay/ We are sincerely sorry for the challenges you faced during your stay. I assure you that your feedback has been shared with the team in efforts to improve our operation and guest satisfaction. We very much hope you will return to us again in the future. Regards Kelvin Chan Guest Experience Manager
    Responded July 12, 2018
    Sofitel Singapore City Centre
    9.2
    Exceptional
    James from Australia
    Couple
    Luxury Room King Bed
    Stayed 4 nights in August 2018
    New hotel within walking distance to Chinatown ”
    My wife and I had been to Singapore quite a few times and always liked to try a new hotel on each occasion. We selected Sofitel on the basis that it is new. We arrived at the hotel at around 10am and the cold welcome drink and towels were nice on a warm day. We were surprised that our room was already for us although the official check in time was 2pm. This was a very thoughtful offer as we only managed to have a few hours sleep for our overnight flight. We usually enjoyed this privilege at our regular hotels but this is our first stay at Sofitel. It really showed they cared. The room was clean with modern facilities like coffee machine and free use of mobile phone. The only drawback was lack of storage. There were only a few small drawers. That means we have to use our suitcase as storages over our 4 day's stay. Location is superb. Tanjong Pagar MTR is virtually next door with a small shopping mall and food court within the station. Another blemish is inconsistent housekeeping.
    Reviewed August 25, 2018
    Bonjour We are delighted to know that our team had showed you their genuine and caring services. Our location is also indeed very conveniently located directly on the Tanjong Pagar MRT station and within walking distance to various place. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot! Sofitel Singapore City Centre
    Responded October 26, 2018
    Sofitel Singapore City Centre
    10.0
    Exceptional
    Michael from Australia
    Couple
    Prestige Suite King Bed, Club Millesime Access
    Stayed 3 nights in August 2018
    Highly Recommended Hotel”
    I internationally travel a lot for business and vacation, and stayed in literally hundreds of hotels and resorts (incl. many Sofitels). I booked three nights in a Luxury Premium King room for my wife and I, with Club Millesime access. From the moment of check-in I was made to feel welcomed. Unfortunately my wife's (separate) departure from Thailand was delayed so the situation required me to extend our stay by one night. That staff at Sofitel were completely understanding and went above and beyond to assist with extending the room at short notice for an additional night at a reduced rate. It certainly set the tone for our time there - throughout the stay all the staff were friendly, attentive and very accommodating. The room, facilities, restaurant and club are all first class and attended to by friendly smiling staff that make you feel nothing is too much trouble. The food was sensational. Totally loved the place and will be returning on my return to Singapore.
    Reviewed August 13, 2018
    Bonjour We are pleased to know that that you found the room well designed, and that we provided genuine service! Your feedback will encourage us to strive harder to improve the experience for all our guests. We hope to welcome you to back again in the near future. A bientot! Sofitel Singapore City Centre
    Responded October 26, 2018
    Sofitel Singapore City Centre
    9.2
    Exceptional
    Benny from Indonesia
    Family with young children
    Luxury Room King Bed
    Stayed 2 nights in June 2018
    DEFINITELY WILL COME BACK”
    Love the complimentary afternoon tea with so many choices of excellent range of tea. GREAT LOCATION! MRT just below, very clean hotel too. The room quite spacious too, unlike other typical singapore hotel that squeeze you in a very small hotel room. But, too bad the spacious room is furnished with small single size bed for the twin room type, it will be perfect if the bed is bigger.
    Reviewed August 11, 2018
    Bonjour We are delighted that you found our convenient location, and that the rooms were to your liking. We sincerely hope that you will soon have the opportunity to return to us. A bientot! Sofitel Singapore City Centre
    Responded October 26, 2018
    Sofitel Singapore City Centre
    9.6
    Exceptional
    Yeon-Jae from South Korea
    Couple
    Luxury Room King Bed
    Stayed 2 nights in August 2018
    Perfect hotel to stay except for the view”
    Very convenient, clean and modern hotel. Staffs are nice and helpful and foods are delicious. Only disadvantage is the view shown from the hotel. It is surrounded by many high buildings but if you feel the city environment, do not hesitate to choose the sofitel.
    Reviewed August 04, 2018
    Bonjour We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre
    Responded October 26, 2018
    Sofitel Singapore City Centre
    9.6
    Exceptional
    Nur from Singapore
    Family with young children
    Luxury Room King Bed
    Stayed 1 night in April 2018
    Good staycation ”
    Booked a room here for a short family staycation. The hotel is very near Tg Pagar MRT station, with some food options in the vicinity. The space and bed were big enough for 3 of us. Room had a smart TV, which gave us endless opportunities for entertainment. Didn't manage to check out the pool. Bathroom was gorgeous and had a tub. Very relaxing.
    Reviewed July 29, 2018
    Bonjour We are delighted that you found our convenient location, and that the rooms were to your liking. We sincerely hope that you will soon have the opportunity to return to us. A bientot! Sofitel Singapore City Centre
    Responded October 26, 2018
    Sofitel Singapore City Centre
    10.0
    Exceptional
    Nathan from United States
    Couple
    Luxury Room King Bed
    Stayed 1 night in November 2018
    Huge Value”
    Amazing Stay! New rooms and amenities, better then hotels that charge 3x the price
    Reviewed November 11, 2018
    Bonjour We are delighted to learn of your wonderful stay with us. We take pride in providing the best service and are extremely proud to have provided you with such an amazing experience. We hope to be able to welcome you back to the hotel in the near future. A bientot! Sofitel Singapore City Centre
    Responded November 15, 2018
    Sofitel Singapore City Centre
    10.0
    Exceptional
    Arun from India
    Couple
    Luxury Room King Bed
    Stayed 4 nights in October 2018
    Real luxury ”
    Perfect location.Impressive facilities, Excellent service. We were impressed with great attitude of staff. Very CO operative.
    Reviewed October 25, 2018
    Bonjour We are delighted that you found our convenient location, and that the rooms were to your liking. It is our greatest pleasure to see that the level of service also met your expectation. We sincerely hope that you will soon have the opportunity to return to us. A bientot! Sofitel Singapore City Centre
    Responded October 26, 2018
    Sofitel Singapore City Centre
    9.6
    Exceptional
    Mathias from Switzerland
    Couple
    Luxury Premium Room King Bed, Premium Services Included
    Stayed 6 nights in October 2017
    Brandnew”
    I really can recommend the brandnew (open in October 2017) Sofitel Singapore City Centre. The location (above MRT Station Tanjong Pagar) with plenty of restaurants (also hawker centre) and bars in the neighbourhood is fantastic. The breakfast is very good. The hotel and rooms are well appointed and very clean. The staff is friendly and helpful. At the moment the roomrates are in compare to other hotels quite okay.
    Reviewed October 30, 2017
    Bonjour Mathias, We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. Your recommendation is truly appreciated, and we look forward to your next trip in the near future. A bientot! Sofitel Singapore City Centre
    Responded July 12, 2018
    Sofitel Singapore City Centre
    8.0
    Excellent
    Phyu from Singapore
    Couple
    Luxury Club Room King Bed, Club Millesime Access
    Stayed 1 night in November 2018
    Very good”
    very new, thus, very clean room and facilities. Convenient location in town. Helpful staffs - accommodate our request for check out time. Nice cocktail hour at lounge.
    Reviewed November 28, 2018
    10.0
    Exceptional
    Irina from United States
    Couple
    Luxury Room King Bed
    Stayed 3 nights in February 2018
    Great hotel”
    Amazing new hotel! Rooms are big, elegant and sparkling clean. Cleaning staff definitely does a great job. Great location! Hotel is right next to the metro station and a mall. Club staff is great, polite and courteous and always willing to help. Food served in the Club is delicious, not a lot of variety but everything is very qualitative. Would definitely stay there again!
    Reviewed February 17, 2018
    Bonjour Irina We are pleased to know that that you found the room well designed and provide the genuine service by our club team ! I assure you that your feedback has been shared with the team in efforts to improve our operation and guest satisfaction. We hope to welcome you to back again in the near future. A bientot! Sofitel Singapore City Centre
    Responded July 12, 2018
    Sofitel Singapore City Centre
    1234
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    • Exceptional location
    • Merlion Park
    • Tanjong Pagar MRT Station is within 0.12 km