Sofitel Singapore Sentosa Resort And Spa
Sofitel Singapore Sentosa Resort And Spa
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"The room was nice and clean."

Jian L.

March 20, 2018

Luxury Room with Twin Bed - Guestroom Sofitel Singapore Sentosa Resort And Spa
Luxury Room with Twin Bed - Guestroom
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Lobby Sofitel Singapore Sentosa Resort And Spa
Lobby
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Lobby Sofitel Singapore Sentosa Resort And Spa
Lobby
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Interior view Sofitel Singapore Sentosa Resort And Spa
Interior view
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Very good
Location
7.8
See all 65 photos Sofitel Singapore Sentosa Resort And Spa
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Sofitel Singapore Sentosa Resort And Spa

Very good location
See what's nearby
Excellent
From 1649 reviewsSee what guests said
8.0
Recommended by 85% of guests
  • Airport transfer

  • 170 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
Prestige Suite 1 King Bed
Prestige Suite 1 King Bed
...
  • Garden view
  • 64 m²/689 ft²
  • 1 king bed
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Luxury Room King Bed
Luxury Room King Bed
...
  • Garden view
  • 36 m²/388 ft²
  • 1 king bed
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Luxury family room
Luxury family room
...
  • Garden view
  • 72 m²/775 ft²
  • 2 single beds and 1 king be...
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VILLA DU JARDIN, 2 Bedrooms, Private Pool
VILLA DU JARDIN, 2 Bedrooms, Private Pool
...
  • 300 m²/3229 ft²
  • Shower and bathtub
  • 2 double beds
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PRESTIGE FAMILY SUITE, 1 King Size Bed and Sofa Bed
PRESTIGE FAMILY SUITE, 1 King Size Bed and Sofa Bed
...
  • 72 m²/775 ft²
  • Shower and bathtub
  • 1 super king bed and 1 sofa...
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Junior Suite 1 King Bed
Junior Suite 1 King Bed
...
  • Garden view
  • 55 m²/592 ft²
  • 1 king bed
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Luxury Garden View with Twin Bed
Luxury Garden View with Twin Bed
...
  • Garden view
  • 36 m²/388 ft²
  • 2 single beds
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Luxury Garden Room
Luxury Garden Room
...
  • Garden view
  • 36 m²/388 ft²
  • 1 king bed or 2 single beds
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Luxury Room with Twin Bed
Luxury Room with Twin Bed
...
  • Garden view
  • 36 m²/388 ft²
  • 2 single beds
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Opera Suite
Opera Suite
...
  • 72 m²/775 ft²
  • Bathtub
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More about Sofitel Singapore Sentosa Resort And Spa

More about Sofitel Singapore Sentosa Resort And Spa

"Very nice and sophisticated hotel."

Reviewed January 17, 2018

Josephine from Philippines

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Tastes of Asia
1.2 km Asian
Imperial Treasure Restaurant
1.4 km Asian, Chinese
Imperial Treasure La Mian Xiao Long Bao
1.5 km Asian, Chinese, Soups
Chinese cuisine
Chinese cuisine
Baifuting
100 m Chinese
Feng Shui
2.2 km Chinese
Wang Tian Kitchen
3.4 km Chinese
Japanese cuisine
Japanese cuisine
Si Bon
950 m Japanese
Kunio Tokuoka
1.4 km Japanese
Santaro Japanese Restaurant
3.8 km Japanese

What they offer

"The view was very beautiful as well!"

Sarun from Cambodia

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1649)Booking.com Reviews (952)
8.0
Cleanliness8.3
Facilities8.5
Location7.8
Room comfort and quality8.3
Service8.3
Value for money7.5
Provided by verified guests of Agoda
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6.8
Good
seow from Singapore
Couple
Luxury Room King Bed
Stayed 1 night in September 2018
Good”
Hotel rooms and facilities are up to 5 stars expectations except the service which is totally unexpected for 5 stars luxury hotel. incidents to highlight is requesting a shower gel and it took 30min to deliver which I had made twice the call. Upon check out time, it was raining yet the carpark is not a covered carpark and it is quite a distance to collect the car. We requested to borrow umbrella from concierge but both treplied running out of umbrella and ignore us. They do not tried their best to provide other alternatives . We are very disappointed on the services during the stay.
Reviewed September 09, 2018
5.2
Wendy from Singapore
Couple
Luxury Room King Bed
Stayed 1 night in August 2018
Bugs”
I used to stay with Beautfort and like the room very much, especially the bathroom and the tub. Clean and posh. Howvever, after so long, was going back with my husband for a anniversary cos thats our first stay in Beautfort years back. We are quite disappointed as there is mosquitoes in the room and the bathroom was not very clean and small, like a normal 3 start hotel bathroom. Was surprise that the shower and bathtub was together which I didnt encouter that during our first stay. During the night, cant really sleep cos mosquitoes was buzzing around our ears. What a anniversary :( Overall, staffs are nice. Think it will take a while to go back there again.
Reviewed August 26, 2018
Bonjour, Happy wedding anniversary to you!! Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Sheeva Richard Guest Experience Director
Responded September 04, 2018
Sofitel Singapore Sentosa Resort And Spa
9.6
Exceptional
Todd from United States
Couple
Luxury Room King Bed
Stayed 2 nights in August 2018
Unbeatable stay!”
Next time in Singapore I will stay here the entire time!
Reviewed August 18, 2018
Bonjour, Thank you so much for your wonderful feedback! We are so thrilled to welcome you back to our beautiful resort for another amazing experience! Hope to see you again soon! Warmest regards, Sheeva Richard Guest Experience Director
Responded September 04, 2018
Sofitel Singapore Sentosa Resort And Spa
4.0
Lim from Singapore
Family with young children
PRESTIGE FAMILY SUITE, 1 King Size Bed and Sofa Bed
Stayed 1 night in August 2018
Needs to improve ”
The place seems not well maintained. Needs to reno. I had a suite. The weird thing is there is no direct access to the bathroom from the sleeping area. My kids slept at the sofa bed area. At night. If you need to use the bathroom. You need to walk pass and wake them up. Morning breakfast seems ok except the poor man who had to serve eggs at the station was so busy for almost full 3 hours. The long queue of people stressing him for the eggs. Will be nice if someone is there to assist him. Just a point. If rice is serve as one of the buffet dish. Do remember to have a bowl of water to soak the rice ladle which is not there. Otherwise will be stick with rice.
Reviewed August 18, 2018
Bonjour, Thank you so much for your review and concerns in regards to your recent stay in our resort. We are sorry that your experience did not meet your expectation. We took a note of your feedback and have shared it with related department to improve our guest experience in many aspects. We do hope to see you again soon in our resort for a better and more flawless experience at our resort. Sincerely yours, Sheeva Richard Guest Experience Director
Responded September 04, 2018
Sofitel Singapore Sentosa Resort And Spa
8.4
Excellent
Essam from Saudi Arabia
Family with teens
Luxury Room King Bed
Stayed 2 nights in August 2017
Very good place ”
The rooms were clean, the place is very quite, the facility is very good. However, it is far away from the city and more expensive than near by hotels.
Reviewed August 13, 2018
Bonjour, Thank you for your beautiful review! We are delighted that you had an amazing experience while staying in our resort! Our resort is just 5 minutes away from the Vivo city, harbourfront and our resort is accessible with the shuttle bus that we offer for our guest from that mall as well. Looking forward to seeing you back in our resort for another amazing experience in our resort! Sincerely yours, Sheeva Richard Guest Experience Director
Responded September 04, 2018
Sofitel Singapore Sentosa Resort And Spa
9.6
Exceptional
Yang from China
Family with young children
Luxury Room King Bed
Stayed 2 nights in July 2018
Great stay”
Overall it's a fantastic stay. One small complaint is that when you enter the lobby and look up, you can see spider webs hanging which means the ceiling hasn't been cleaned up for ages.
Reviewed July 26, 2018
6.8
Good
Nurul from Singapore
Couple
Luxury Room King Bed
Stayed 1 night in July 2018
Good”
it is a perfect quiet getaway. i am enthralled by the interior & decor of the room. c'est trés chic. it is also equipped with cool minibar & pillows fluffed with sleepy dust. do check out the pool and the 132 stairway steps to the beach. there is a nearby tram station to commute within the island & other attractions.
Reviewed July 20, 2018
Bonjour, Thank you so much for your great review! We are so pleased to know that you had a wonderful stay with us! The pool is indeed magnifique and also shuttle bus service is so accommodating! We do look forward to welcoming you back in the near future for another great experience at our resort! Sincerely yours, Sheeva Richard Guest Experience Director
Responded July 26, 2018
Sofitel Singapore Sentosa Resort And Spa
10.0
Exceptional
Yudi from Indonesia
Family with young children
Luxury Room King Bed
Stayed 1 night in June 2018
Nice Resort for Holiday With Family”
A nice time spent in the resort to have a gateway from the stressful city life of Singapore. The breakfast was wonderful and delicious. Complimentary free fish spa and excellent swimming pool to enjoy in the resort. The room is also excellent, interesting design and comfortable bed.
Reviewed July 12, 2018
9.2
Exceptional
Sim from Singapore
Couple
Luxury Room King Bed
Stayed 1 night in July 2018
Cosy and classy”
Private and isolated resort best to avoid crowds. Luxury stay and well recommended
Reviewed July 09, 2018
Bonjour, Thank you so much for your lovely feedback! We are so glad that you had enjoyed your stay with us! It's indeed our resort offers a beautiful resort ambience with its luxury that combined the beauty charms of french design and Singaporean colonial. We do look forward to welcoming you back in the future for another magnifique stay in our resort! Sincerely yours, Sheeva Richard Guest Experience Director
Responded July 19, 2018
Sofitel Singapore Sentosa Resort And Spa
6.0
Irin from Singapore
Family with young children
Luxury Room King Bed
Stayed 1 night in June 2018
Awesome hardware but software needs improvement”
This is my second stay at a Sofitel hotel. The rooms and infrastructure were amazing- exuding french luxurious charm. However, staff service level was lukewarm and mediocre. Not befitting of a five star hotel chain. Staff were largely cold and impersonal. Breakfast selection was good. Room was very clean and tastefully designed. Location is a tad far off the main food options at RWS. Not sure if i would return.
Reviewed June 10, 2018
Bonjout
Responded June 24, 2018
Sofitel Singapore Sentosa Resort And Spa
8.0
Excellent
Charlotte from New Zealand
Couple
Luxury Room King Bed
Stayed 1 night in June 2018
Staycation”
Room was ok, the highlight was the huge bed but the decor was ugly and the room had a strange looking large coffee/mini bar station Breakfast was good, coffee was not! Pool and garden restaurant was great
Reviewed June 04, 2018
Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Sheeva Richard Guest Experience Director
Responded June 24, 2018
Sofitel Singapore Sentosa Resort And Spa
8.4
Excellent
Jasmine from Singapore
Couple
Luxury Room King Bed
Stayed 1 night in February 2018
Good hotel away from the city”
We did a one-night stay-cation, which was a fun break away from everyday routines. If you're looking for a hotel that is spacious and removes you from the usual CBD or shopping district establishments, the Sofitel is a safe bet. Wild peacocks roam the property, the complimentary fish foot spa is always good for an hour of amusement (especially if you're ticklish) and the room we had was really updated and slick. The pool is decently sized! Breakfast is ok, if a little crowded.
Reviewed May 30, 2018
8.0
Excellent
Audrey from Singapore
Family with young children
Prestige Suite 1 King Bed
Stayed 2 nights in March 2018
Very good”
Second stay with Sofitel and had issues with the air conditioning thermostat being spoilt again. Not able to adjust the air conditioning to our desired temperature for the kids overnight. Was way too cold. The stay did not feel that luxurious but was alright. The environment felt relaxing.
Reviewed April 23, 2018
Bonjour, Thank you very much for staying in our resort! I am so happy to learn that you had a relaxing stay while spending your recent holiday in our resort! and we are so sorry for the aircon issue that you experienced with us. Rest assured that we have been taking this mater seriously and hope to get the oppotunity to host you again in the near future! Thank you once again and we wish you a magnifque day! Best regards, Sheeva Richard Guest Experience Director
Responded April 25, 2018
Sofitel Singapore Sentosa Resort And Spa
7.6
Very good
teo from Singapore
Family with young children
Luxury family room
Stayed 1 night in April 2018
no comment”
no comment
Reviewed April 16, 2018
Bonjour, Thank you very much for choosing our resort for your your favourite destination in Singapore! We do hope that you were enjoying your stay with us and it's our hope to welcome you back in the future! Thank you once again and wishing you a great day ahead! Warmest regards, Sheeva Richard Guest Experience Director
Responded April 25, 2018
Sofitel Singapore Sentosa Resort And Spa
10.0
Exceptional
SYEJIA from Malaysia
Family with young children
Prestige Suite 1 King Bed
Stayed 6 nights in April 2017
a must stay place”
There is really nothing you can complaint about the hotel, everything is just too good if you're seeking for a relaxing trip, its my 3rd time stay in this hotel with my kids and family, its a child friendly place!
Reviewed April 03, 2018
Bonjour, First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us and share you recent experience with us. I am excited to share your heartwarming feedback with our team.  Thank you so much once again for staying in our resort and see you very soon! Best regards, Sheeva Richard Guest Experience Director
Responded April 28, 2018
Sofitel Singapore Sentosa Resort And Spa
4.4
SU from Singapore
Family with young children
Luxury family room
Stayed 1 night in March 2018
Poorly trained front desk staff and poorly maintained room”
Booked a family room at a premium($800plus).Turns out that the “Family room” was merely two rooms interconnected via a door.When I entered the first room, was quite surprised to see a plumber in the other room. He left abruptly after seeIng us without informing us why he was there. 1. The staff left puddles of water without cleaning up 2. The coffee machine “ closet”couldn’t hold up. We have to lift it with one hand while making coffee with another hand 3. There are tears in their bedsheets 4. The little mosaic tiles in the bathroom were chipped off and my younger Son nearly got cut by stepping on one 5. Provided feedback to a front desk Chinese guy and he merely told me “I understand” and continued with his work. 6. Next day I again provided feedback to a Malay lady. She was straight faced and wasn’t even apologetic. She merely ask me whether I want to see her manager I frequently do staycations. Capella, W, MBS, Shang-Sentosa has been excellent. Sofitel is a joke
Reviewed March 31, 2018
Bonjour, First and foremost, thank you for selecting our resort as your holiday destination in Sentosa Island, Singapore. Thank you for sharing and highlighting this to us. Indeed we are truly sorry for what had happened. It is regrettable and certainly not a standard that we are proud of. We will follow up with all your concerns with the urgency it deserves and appreciate you bringing these to our awareness. Once again thank you very much for your review, and we do look forward to welcome you back for a better and flawless experience. Best regards, Sheeva Richard Guest Experience Director
Responded April 01, 2018
Sofitel Singapore Sentosa Resort And Spa
8.8
Excellent
Rosemary from Malaysia
Family with young children
Luxury family room
Stayed 3 nights in March 2018
Excellent”
Location was great as our son was participating in a golf tournament held at the Sentosa Golf Club during our stay.
Reviewed March 29, 2018
8.8
Excellent
Jian from Singapore
Couple
Luxury Room King Bed
Stayed 2 nights in March 2018
Excellent”
We came here for our wedding anniversary. The room was nice and clean. The breakfast spread was okay but the quality of the food was really good. The swimming pool and the pool side beds were great. We will be happy to be back again
Reviewed March 20, 2018
8.8
Excellent
Charity from Philippines
Couple
Luxury Room King Bed
Stayed 1 night in February 2018
wonderful hotel”
We had a wonderful stay at this hotel. The amenities were great. Everything was provided to make us feel comforta ble. However, we were not treated well by the staff at the pool bar. We wanted to order drinks but they won't let us. And we saw that they accommodated the other guests with their drinks. Some sort of racism? We told the staff at the Le Bar about it and they also wondered why we were not accommodated well at the pool bar. Good thing they gladly took our orders provided we stay at the Le Bar. Other than that we had a great stay.
Reviewed March 20, 2018
7.6
Very good
Goh from Singapore
Group
Junior Suite 1 King Bed
Stayed 1 night in December 2017
Lovely Staycation”
Classy and sophisticated hotel with great breakfast spread.
Reviewed March 02, 2018
Bonjour, Thank you so much for your wonderful feedback in regards of your recent stay in our resort. We do look forward to welcome you back for another lovely experience in our resort. Best regards, Sheeva Richard Guest Experience Director
Responded March 14, 2018
Sofitel Singapore Sentosa Resort And Spa
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