Sofitel St James London Hotel
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Sofitel St James London Hotel

6 Waterloo Place, Mayfair, London, United Kingdom, SW1Y 4AN
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Classic Room - Queen Bed - Guestroom Sofitel St James London Hotel
Classic Room - Queen Bed - Guestroom
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    Lobby Sofitel St James London Hotel
    Lobby Sofitel St James London Hotel
    Interior view Sofitel St James London Hotel
    Junior Suite King Bed - Guestroom Sofitel St James London Hotel
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    Exterior view Sofitel St James London Hotel

    Guest reviews

    8.6
    Excellent
    /10
    (77 reviews)See what guests said
    10.0
    Exceptional

    "The entire staff was so friendly , helpful and made out stay..."

    Barbara

    -

    August 12, 2016

    9.0
    Exceptional cleanliness

    Property highlights

    Things you'll love

    • 300 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Nearby
    Popular
  • Stephen Whiltshire Gallery20 m
  • Crimean War Memorial40 m
  • Consulate of New Zealand60 m
  • Her Majesty's Theatre70 m
  • Haymarket Theatre Royal70 m
  • Britain Visitor Centre110 m
  • Institute of Contemporary Arts140 m
  • Philippine Embassy London150 m
  • Carlton House Terrace150 m
  • St. Olaf Statue150 m
  • Value for money7.4
    Distance to city center0 km
    Location rating9.4
    Nearest airportLondon City Airport (LCY)
    Distance to airport12.6 km
    Select your room
    8.8
    Excellent
    Room comfort & quality
    Prestige Suite
    Prestige Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Junior Suite King Bed
    Junior Suite King Bed
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Opera Suite
    Opera Suite
    ...
    • Room size: 109 m²/1173 ft²
    • City view
    • 1 king bed
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    Premium Luxury King Room
    Premium Luxury King Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
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    St James Suite
    St James Suite
    ...
    • Room size: 79 m²/850 ft²
    • City view
    • 1 king bed
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    Luxury Room King Bed
    Luxury Room King Bed
    ...
    • Room size: 32 m²/344 ft²
    • Courtyard view
    • 1 king bed
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    Luxury Room with Twin Bed
    Luxury Room with Twin Bed
    ...
    • Room size: 32 m²/344 ft²
    • Courtyard view
    • 2 single beds
    Enter dates to see prices
    Superior Room Queen Bed
    Superior Room Queen Bed
    ...
    • Room size: 26 m²/280 ft²
    • Courtyard view
    • 1 queen bed
    Enter dates to see prices
    Classic Room - Queen Bed
    Classic Room - Queen Bed
    ...
    • Room size: 23 m²/248 ft²
    • Courtyard view
    • 1 queen bed
    Enter dates to see prices
    Superior Single
    Superior Single
    ...
    • Non-smoking
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    What people love about the property

    • 10.0
      Exceptional

      "The hotel oozes great charm and character."

      Paul

      |

      November 14, 2017

    • 9.6
      Exceptional

      "The suite was magnificent."

      David

      |

      July 31, 2017

    • 9.6
      Exceptional

      "It was the "Lord Lawrence Olivier Suite" and it was the most amazing suite i have ever stayed in."

      David

      |

      July 31, 2017

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    More about Sofitel St James London Hotel

    More about Sofitel St James London Hotel

    10.0
    Exceptional

    "Is ideally located close to the Palace and beautiful gardens..."

    Paul

    |

    November 14, 2017

    An overview

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    What they offer

    10.0
    Exceptional

    "All was excellent."

    Anne

    |

    January 29, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    British cuisine
    British cuisine
    The Balcon
    40 m British, European, French
    The Rose Lounge
    60 m British, French, International
    IoD - Institute of Directors
    60 m British, European, French
    American cuisine
    American cuisine
    Rileys Sports Bar
    70 m American, Bar, British
    Byron Haymarket
    110 m American
    Little Frankie's
    230 m American, European, Italian
    European cuisine
    European cuisine
    House Lounge
    300 m European
    Mermaids Tail
    370 m European, Seafood
    Boulestin
    490 m European, French, Gluten Free

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

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    Real reviews from real guests

    Agoda Reviews (77)Booking.com Reviews (1552)
    8.6
    /
    10
    Cleanliness9.0
    Facilities8.5
    Location9.4
    Room comfort and quality8.8
    Service8.9
    Value for money7.4
    Provided by verified guests of Agoda
    All languages
    All guests (77)
    All room types
    Showing 57 verified guest comments
    123
    6.0
    Robert from United Kingdom
    Couple
    Classic Room - Queen Bed
    Stayed 1 night in February 2019
    DIssapointed - Looking worn and tired”
    A dissapointing visit for a special occasion. Whilst all the staff encountered were polite and helpful the room was the biggest dissapointment - Small, tired and worn. At £300 a night I expect more
    Reviewed February 11, 2019
    10.0
    Exceptional
    Anne from Australia
    Couple
    Luxury Room with Twin Bed
    Stayed 5 nights in January 2018
    Comfortable, pampering stay in city centre”
    All was excellent. Daughter and I felt welcomed and valued by a doting staff. The amenities were of a high, luxurious standard and location was a stone’s throw to city attractions.
    Reviewed January 29, 2018
    10.0
    Exceptional
    Paul from Australia
    Couple
    Superior Room Queen Bed
    Stayed 4 nights in August 2017
    Fantastic hotel and location ”
    What a great way to start off our European vacation. The hotel oozes great charm and character. Is ideally located close to the Palace and beautiful gardens and other famous tourist attractions. The room was larger than we expected. We will make this hotel our bolt hole on future visits.
    Reviewed November 14, 2017
    9.6
    Exceptional
    David from Australia
    Couple
    Luxury Room King Bed
    Stayed 2 nights in July 2017
    Shaky start, but a magnificent finish”
    Arrival was not the best, concierge were not on point. Carried my 3 bags in from my limo as they were too occupied chatting. Check in was good, but when i got to my room, it was not good. I booked a Luxury King Room, it was neither. Bed was a queen, the mattress was old and creaky, the phone didn't work and the sofa was hard as a rock as it was a sofa bed. When i spoke to reception (i had to go down to the lobby as the phone wasn't working), i asked if i was in the correct room, they said yes. I asked them about the bed being a queen and not a king, and they said "a King room doesn't mean a king bed"...um, yes it does. And it says so on the hotels own website. Long story short, i was room moved to a wheelchair accessible room that night (midnight). I received a call from the General Manager the next morning, who was genuinely concerned about the events of the previous night. He offered to move me again to a suite for the last night of my 2 night stay, which i accepted. I packed my bags and went out for lunch with a friend (great recommendation by the hotel concierge). My bags were moved to the suite and i collected my new room keys at reception on my return from lunch. The suite was magnificent..! It was the "Lord Lawrence Olivier Suite" and it was the most amazing suite i have ever stayed in. The GM also sent a bottle of Champagne and a large fruit tray with compliments of the hotel. I know mistakes are made, we are all human, i guess it was my turn to have a few all happen at the same time. but what really impresses me is how mistakes are rectified. Sofitel did this perfectly. What was looking like a terrible end to my 4 weeks holiday in Europe, turned into one of the highlights of the trip. I would definitely give Sofitel London St James another "go" as their efforts to make amends and to impress was exemplary. (The in-room dining is superb, i only had a club sandwich, but it was a delicious work of art). Checkout was fast and charming, and the farewell felt ge
    Reviewed July 31, 2017
    9.6
    Exceptional
    Liza from Philippines
    Solo traveler
    Superior Room Queen Bed
    Stayed 2 nights in March 2016
    Excellent ”
    perfection
    Reviewed January 04, 2017
    9.6
    Exceptional
    Deb from United States
    Couple
    Superior Room Queen Bed
    Stayed 3 nights in November 2016
    Expensive but awesome”
    Magnificent location. Feet rooms. Nice staff
    Reviewed November 12, 2016
    9.6
    Exceptional
    Naomi from United Kingdom
    Couple
    Superior Room Queen Bed
    Stayed 1 night in October 2016
    Just perfect!”
    Staff were amazing and everything was wonderful!
    Reviewed October 17, 2016
    10.0
    Exceptional
    Paul from United States
    Couple
    Superior Room Queen Bed
    Stayed 6 nights in September 2016
    Excellent visit”
    A wonderful stay.
    Reviewed September 30, 2016
    8.0
    Excellent
    Ou from United Kingdom
    Group
    Classic Room - Queen Bed
    Stayed 2 nights in September 2016
    Rooms smaller than expected, also beware of the breakfast and dinner promotions”
    Rooms smaller than expected, also beware of the breakfast and dinner promotions
    Reviewed September 07, 2016
    10.0
    Exceptional
    Barbara from United States
    Solo traveler
    Superior Room Queen Bed
    Stayed 3 nights in August 2016
    I was there with two other women”
    We had a fantastic time and are recommending it to friends and travel agents. The entire staff was so friendly , helpful and made out stay there so much fun!
    Reviewed August 12, 2016
    8.8
    Excellent
    Varun from United States
    Couple
    Superior Room Queen Bed
    Stayed 3 nights in March 2016
    .”
    .
    Reviewed March 31, 2016
    8.0
    Excellent
    Helene from Canada
    Business traveler
    Classic Room - Queen Bed
    Stayed 1 night in February 2016
    A room with a small window near the ceiling! Not what we paid for initially...”
    Great hotel and great location! However, the room that was offered to us was very small with a window near the ceiling! It was impossible for us to stay in that room. We had to end up paying additional money to get another room as they had no room available in the same category or in the category above what we had booked. At first, they wanted to make us pay for (2) upgrades but we end up paying only for one after some negotiations. Of course, that room was very beautiful but it became very expensive for one night...
    Reviewed February 09, 2016
    9.7
    Exceptional
    Kusumon from Thailand
    Family with teens
    Stayed 10 nights in September 2015
    very good”
    bedroom , lobby, dinning room
    Reviewed October 14, 2015
    8.7
    Excellent
    Wing from Hong Kong
    Couple
    Superior Room Queen Bed
    Stayed 3 nights in June 2015
    Hotel is good but don't book this category”
    helpful staff, quick response, good location
    We had high expectation of this hotel but this rate gave us, in our view, the worst and one and only one room within the entire hotel, exactly opposite the gym! Only disappointed at this.
    Reviewed September 05, 2015
    7.3
    Very good
    John from Ireland
    Couple
    Superior Room Queen Bed
    Stayed 4 nights in August 2015
    Great location”
    The location is ideal, the room clean and the bed comfortable
    Enjoyable. The bar is too expensive though
    Reviewed September 02, 2015
    8.7
    Excellent
    Chuang from Hong Kong
    Couple
    Superior Room Queen Bed
    Stayed 7 nights in July 2015
    Good hotel to stay.”
    Location and service.
    Very central location. Very good service. Hermes shampoo/bodywash. However, bathroom shower head on top is dripping cold water while taking bath. Very annoying. Also water leaking out from the glass door onto the floor while taking bath. Should do regular checkups.
    Reviewed August 14, 2015
    8.7
    Excellent
    peter from United Kingdom
    Couple
    Luxury Room King Bed
    Stayed 1 night in June 2015
    the room was a disappointment ”
    staff position bar
    Good
    Reviewed June 11, 2015
    10.0
    Exceptional
    ZhenYi from Singapore
    Family with teens
    Luxury Room with Twin Bed
    Stayed 6 nights in May 2015
    good restaurant”
    good location and many good restaurants arround it.
    Reviewed June 07, 2015
    10.0
    Exceptional
    Cyrus from Australia
    Business traveler
    Superior Room Queen Bed
    Stayed 3 nights in March 2015
    Simply brilliant”
    Friendliness of staff, cleanliness, location
    Simply brilliant. Comfortable, quiet, great service, friendly and helpful staff, efficient and spotless.
    Reviewed March 14, 2015
    10.0
    Exceptional
    Abdulaziz from United Arab Emirates
    Business traveler
    Luxury Room King Bed
    Stayed 6 nights in February 2015
    One of the best”
    Service- rooms- location
    Reviewed February 12, 2015
    123
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    Sofitel St James London Hotel
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    • Exceptional location
    • St. James's Park
    • Piccadilly Circus Tube Station is within 0.29 km