Sofitel Wellington
Make your best journey to Wellington with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Wellington Central, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Museum of New Zealand Te Papa Tongarewa as well as Oriental Bay Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

ALLSAFE
Your Health and Safety are our Absolute Priority
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Fitness center
Compact luxury and best in hospitality service”
5 stars for the service checking in and out and also at the Jardin Garden restaurant (dinner and breakfast), and felt pampered by the French luxurious touches in the elegantly furnished room. Turn down service was a lovely surprise, the bed was super comfortable, and the luggage store after checkout was very helpful for a late flight. Will be staying again when we visit Wellington.
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Always great”
Really appreciated the quick check in and room upgrade. The Sofitel beds are the best! We had an amazing sleep after a very long day travelling. Our go to hotel in Wellington.
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Absolutely outstanding place to stay and the Restaurant is superb”
Staff are excellent.
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Smart, stylish decor.”
I liked the stylish decor and the small touches such as tea tray with chocolate when we got in at night; lovely lampshade at just the right brightness; framed pictures carefully curated. Service was excellent
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Gorgeous hotel with friendly staff”
This hotel is beautiful and the staff members are friendly and helpful. My friends waited for me in the lobby one day and the staff brought them water while they waited.
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Good Location. Nice Rooms ”
Good Location. Nice Rooms
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Bonjour Kia ora Bryce, Firstly and mostly, Im sorry about the extended delay to respond to your review, I have only just worked out how to do so. I hope this response comes as a pleasant reminder of your stay with us some time ago. Thankyou Sir for taking the time to review us and for providing such positive feedback. Merci, ngā mihi, Raymond Faulkner, General Manager.
Exceptional”
Excellent hotel with some of the best service I have had in years. Amazing!
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Exceptional”
They have good room service! They truly treat their guests as special. The staffs are friendly and professional.
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Amazing stay”
Absolutely loved our stay. It is a bit of a walk to Cuba street where the main food strip is at but it got my steps up on my fitness tracker! Great facilities and friendly staff!
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Very nice room”
Nice room and really comfy bed. Cool to have a monsoon shower though would've been nice to have a bath in the room. There was loud knocking type noises constantly throughout the night, maybe from the aircon or something. Not sure which was a bit annoying. Didn't have a chance to try any other facilities. Room was nice though, great to have SKY movies. Would stay again!
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Bonjour Kia ora Rebecca from NZ, Firstly and mostly, my apologies for the very delayed response, I have only just discovered how to respond to reviews on this platform. We very much appreciate your comments regarding your stay at the Sofitel Wellington. Thank you, nga mihi, merci for taking the time to score your stay and write about your experience as it does allow others to see and appreciate our offer. I am sorry about the knocking noise from the room but given the time that has passed, Im sure our preventative maintenance program would have address any issues Madam. Bienvenue, Nau mai, Welcome, Raymond Faulkner GM
Good”
Good but "Garden View" was looking over a cemetery
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Good”
Good place to stay
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Acceptable”
First experience at this NZ five star hotel for 2 night in a superior king room with a toddler for birthday celebration. Location is good if you are a business traveller and want to be near to beehive / parliament building but if you want to get to the famous Cuba street, it will easily take you a good 25 mins walk on the not so easy hilly street. Polite and friendly front desk and concierge staff on arrival. We were delighted for a bottle of champagne for birthday celebration. A comfy cot was provided for our toddler. We enjoyed the nice selection of cook-to-order breakfast and fresh barista coffee. There were some aspect of the stay that was not satisfactory during the stay which I highly recommend Sofitel to seriously look into. The back to wall toilet was not very 'user friendly' or faulty. Got the maintenance person to inspect this for 2 times but there was no intention to fix the problem as 'all the rooms are having the same issues'. Instead we were suggested to use a modified technique to flush the toilet in this 5 star hotel. And when they were informed about the water getting wasted all night long (instead of filling the water cistern, considerable amount of water keep running straight into the toilet bowl into the waste water system). Please fix the root cause of the problem for the greater good of the city. There were also a few times when we don't get enough water at all to flush the toilet content even after not using the toilet for many hours. This apparently is not a faulty toilet according to the maintenance person. Another issue is the house keeping service. There is no enhancement of service in the COVID era. And the basic toilet cleaning will need to be improved. Overall disappointed with this over-rated 5 star hotel.
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Friendly staff and amazing experience”
Our rooms were ready pretty much immediately upon our arrival. All staff were friendly and offered their assistance whenever we needed help. We even received a goodie bag on Christmas day. Thank you Sofitel Wellington. P.S. 10 mins walk to David Jones but slightly further to walk to the foodie places in CBD Wellington (5 mins taxi).
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Faultless service”
Late night arrival. Gorgeous and well appointed room. An extra level of care in the form of complimentary late night snack. My new favourite hotel in Wellington.
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Short but perfect stay”
Beautiful room wonderful bed, warm friendly staff, a lovely introduction to Wellington
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Pleasant stay in Wellington”
Although the location is a bit of a walk to restaurants and bars it was a pleasant walk. The staff all treated us as special guests and we felt welcome during our stay. As A-Club members they upgraded the floor we were on and the room was very comfortable. The only complaint was that we had a Queen bed when we thought we would have a King. This hotel lives up to the Sofitel reputation of quality.
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Windy Wellington”
The room, service, and restaurants were all excellent. The interiors were innovative: fun with gold lamps in the rooms, beautiful teal and purple cushions in the lobby, smart black uniforms for the staff. Great buffet breakfast. Being from Japan, my only wish was that they had a bathtub in the room. Apparently only in the executive suite.
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Just a few critical things!”
Hi to be honest I was expecting some bling chandeliers in the reception and White linen for dining! We have travelled the world and feel you need to really make it more fabulous at checkin and you so need the milk frother with the nespresso machines in the rooms otherwise why are you bothering? Take time to spend s night yourselves in restaurant and room and you will realise what I'm telling you! 😄otherwise its great but please more luxuriousness in the reception and hallways!
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Nice Hotel”
The hotel has been open for only 2-3 week, I stayed for 2 nights, the staff were very obliging & helpful. The bar & restaurant are very good, with a very good and well written menu, I will stay there again
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