Friendly staff and amazing experience”

Our rooms were ready pretty much immediately upon our arrival. All staff were friendly and offered their assistance whenever we needed help. We even received a goodie bag on Christmas day. Thank you Sofitel Wellington. P.S. 10 mins walk to David Jones but slightly further to walk to the foodie places in CBD Wellington (5 mins taxi).

Always great”

Really appreciated the quick check in and room upgrade. The Sofitel beds are the best! We had an amazing sleep after a very long day travelling. Our go to hotel in Wellington.

Compact luxury and best in hospitality service”

5 stars for the service checking in and out and also at the Jardin Garden restaurant (dinner and breakfast), and felt pampered by the French luxurious touches in the elegantly furnished room. Turn down service was a lovely surprise, the bed was super comfortable, and the luggage store after checkout was very helpful for a late flight. Will be staying again when we visit Wellington.

Faultless service”

Late night arrival. Gorgeous and well appointed room. An extra level of care in the form of complimentary late night snack. My new favourite hotel in Wellington.

Short but perfect stay”

Beautiful room wonderful bed, warm friendly staff, a lovely introduction to Wellington

Pleasant stay in Wellington”

Although the location is a bit of a walk to restaurants and bars it was a pleasant walk. The staff all treated us as special guests and we felt welcome during our stay. As A-Club members they upgraded the floor we were on and the room was very comfortable. The only complaint was that we had a Queen bed when we thought we would have a King. This hotel lives up to the Sofitel reputation of quality.

Windy Wellington”

The room, service, and restaurants were all excellent. The interiors were innovative: fun with gold lamps in the rooms, beautiful teal and purple cushions in the lobby, smart black uniforms for the staff. Great buffet breakfast. Being from Japan, my only wish was that they had a bathtub in the room. Apparently only in the executive suite.

Just a few critical things!”

Hi to be honest I was expecting some bling chandeliers in the reception and White linen for dining! We have travelled the world and feel you need to really make it more fabulous at checkin and you so need the milk frother with the nespresso machines in the rooms otherwise why are you bothering? Take time to spend s night yourselves in restaurant and room and you will realise what I'm telling you! 😄otherwise its great but please more luxuriousness in the reception and hallways!

Nice Hotel”

The hotel has been open for only 2-3 week, I stayed for 2 nights, the staff were very obliging & helpful. The bar & restaurant are very good, with a very good and well written menu, I will stay there again

Gorgeous hotel with friendly staff”

This hotel is beautiful and the staff members are friendly and helpful. My friends waited for me in the lobby one day and the staff brought them water while they waited.

Stayed at motels better than this”

I had really high expectations when booking as it’s advertised as this luxury French hotel but was disappointed the moment we stepped into the room. The room itself was so tiny and a lot of amenities were missing. We had to call the front desk for them which isn’t something u would expect from a 5 star hotel. A staff when entered the room unannounced without even knocking which was terrifying and completely unacceptable. After I told him we didn’t ask for teabags, became again 30 minutes later and insisted on coming in to check the teabags. It was teally weird and tbh quite ridiculous. Breakfast was delicious but again for that price, you would expect a full buffet instead. The bedsheets were also stained...overall, I have stayed in motels and Airbnbs that are much cleaner and comes with way better service. Very disappointing experience

Exceptional”

They have good room service! They truly treat their guests as special. The staffs are friendly and professional.

Exceptional”

Excellent hotel with some of the best service I have had in years. Amazing!

Standard 5 star although a little pricey..”

The hotel is very nice and efficient and ticks all the boxes of a 5 star establishment. The restaurant on site is very good and I had an extremely good fillet steak on the evening. The staff were also very helpful, friendly and efficient. Beds were nice and comfortable and location is very handy for the city centre/CBD.

Smart, stylish decor.”

I liked the stylish decor and the small touches such as tea tray with chocolate when we got in at night; lovely lampshade at just the right brightness; framed pictures carefully curated. Service was excellent

The hotel room is very small & uncomfortable.”

This hotel is not suitable for holidays. Not one chair in the tiny room. Nowhere to put anything at all.

Absolutely outstanding place to stay and the Restaurant is superb”

Staff are excellent.

Good”

Good but "Garden View" was looking over a cemetery

Good”

Good place to stay

Wellington visit”

Great stay