See all 3,949 properties in Xian.

Sofitel Xian on Renmin Square

Have a question for Sofitel Xian on Renmin Square?
Excellent8.5
Based on 382 reviews
86% would recommend to a friend
Sofitel Xian on Renmin Square
See more photos
Interior view
See more photos
Interior view
See more photos
8.5 Excellent guest rating
See all reviews

"Great location. Perfect for nice walk to Muslim Street. Good..."

HowardUnited States
Swimming pool
See more photos
8.5 Excellent location
See map
See all 58 photos
8.5Location
  • 650 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
Junior Suite with King Bed
...
  • City view
  • 40 m²/431 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Twin Bed
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds
Enter dates to see prices
Junior Queen Suite
...
  • City view
  • 45 m²/484 ft²
  • 1 queen bed
Enter dates to see prices
Prestige Suite
...
  • City view
  • 70 m²/753 ft²
  • 1 king bed
Enter dates to see prices
Luxury Twin Bed
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior King Room
...
  • City view
  • 25 m²/269 ft²
  • 1 king bed
Enter dates to see prices
Junior Suite 2 Single Beds
...
  • 25 m²/269 ft²
Enter dates to see prices
King Luxury Room with City View ( 2 Adults)
...
  • 54 m²/581 ft²
  • 1 super king bed
Enter dates to see prices
Luxury Twin Room with Panoramic View
...
  • 44 m²/474 ft²
  • 2 single beds
Enter dates to see prices
King Luxury Room with City View ( 2 Adults)
...
  • 54 m²/581 ft²
  • 1 super king bed
Enter dates to see prices
Have a question for Sofitel Xian on Renmin Square?

More about Sofitel Xian on Renmin Square

An overview

Show more

Nearest essentials

Show less

What they offer

Show less

Guest policies

Show more

Some helpful facts

Show more

Verified guest reviews

Agoda Reviews (382)
Filter by guest type:
Cleanliness8.9
Facilities8.3
Location8.5
Room comfort and quality8.7
Service8.7
Value for money8.4
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
简体中文
繁體中文 (香港)
日本語
more
Room type
Superior King Room
Superior Twin Bed
Luxury Twin Bed
Junior Suite with King Bed
Sort by
Showing 358 verified guest comments
12345
8.8
Evan from United States
Couple
Superior King Room
Stayed 4 nights in November 2017
Outstanding Concierge service
We had a very pleasant stay at The Sofitel Hotel. The hotel is well located within walking distance to some of Xi'An's main sites and is modern and attractive .The best part of our stay was the outstanding service provided by Mark and James at the concierge desk. When we discovered that our next morning's flight to Chengdu had been cancelled, they immediately gave this problem their full attention. They were able to book us on a flight which saved our vacation from ruin. In a country where few hotel employees speak English, these two were an exception. Not only were they able to book the flight, they also arranged for us to receive a boxed lunch to take with us since we would be catching a very early flight. These two employees were remarkable and we are so glad that we could rely on their services.
Reviewed November 15, 2017
Did you find this review helpful?|
6.0
Lindsay from Australia
Couple
Luxury Twin Room with Panoramic View
Stayed 3 nights in October 2017
Above average
Very average , bathroom old and looks dirty
Reviewed November 07, 2017
Dear Mrs. Harris, Thank you for taking the time to share your experience with us. I'm sorry that the accommodation condition didn't meet your expectation. As a hotel that has been operating for over 10 years, routine maintenance is one of our key focus areas and our efforts in this aspect will never stop. In Accor we have a project called Voice of the Guest, we monitor guests' reviews and take actions accordingly. As of now Sofitel Xian on Renmin Square has received 1659 reviews from various channels, in these reviews there were 160 comments on cleanliness, and 159 out of them were positive. We will keep up in this way. Once again, thank you for providing us with the gift of feedback. Yours sincerely, Rudy Rodas General Manager
Show more
Sofitel Xian on Renmin Square
Did you find this review helpful?|
10.0
Lilliana from United Kingdom
Couple
Superior King Room
Stayed 2 nights in August 2017
Exceptional
the only issue we had was with the taxi driver they called for us, he had no sleep, and that was clear. He couldn't communicate a single word in English, and he was very rude. It was raining that morning we left and he opened the front window for the duration of the trip (30+min) letting rain water in, I got wet legs at the back because of that. When I asked if he could close the window he was very very rude and he refused closing it, he then opened his own window too, just to make us happier. I have the pictures.
Reviewed September 13, 2017
Did you find this review helpful?|
8.0
Jaimie from Malaysia
Couple
Superior King Room
Stayed 4 nights in July 2017
Execellent support from the Concierge Team
During my stay we had very good support from the entire concierge team . All of them have been very helpful , friendly and cheerful . Ever willing to provide assistance to make this trip smooth and possible. Great job ! .
Reviewed July 08, 2017
Did you find this review helpful?|
10.0
William from United States
Couple
Superior King Room
Stayed 2 nights in June 2017
A small snafu, quickly rectified
We were delayed a day in Beijing (airline canceled due to weather), and were told on check-in that unfortunately we had to pay for both nights. Fair enough. But then we were informed that they did not have a room ready for us... So the had re-sold our room, obv. When this was pointed out--they were denying us entry to a room we had paid for as of the previous day--they quickly refunded a day and upgraded us to a lovely suite. The staff were spectacular and very helpful.
Reviewed June 29, 2017
Did you find this review helpful?|
8.4
Walter from United States
Solo traveler
Superior Twin Bed
Stayed 2 nights in June 2017
Great location
Location, price, room quality are excellent!
Reviewed June 08, 2017
Did you find this review helpful?|
8.0
Ira from Australia
Family with teens
Superior King Room
Stayed 2 nights in April 2017
Good value.
We were upgraded to Suite rooms to er connected rooms, thank you! Rooms were spacious and quiet. Front office staff were at high standard while housekeeping staff was inconsistent. We noticed from their turn down service, which was quite minor. Breakfast was just okay. Location is a few blocks away from the drum and bell towers, and also Muslim street. We were recommended to walk but we took taxi which we thought was a good decision. It only costs ¥10 one way. The hotel can call taxi, but it was such an experience to hail a taxi back from Muslim street (we eventually got one).
Reviewed April 20, 2017
Did you find this review helpful?|
6.4
Nurul from Malaysia
Business traveler
Junior Suite with King Bed
Stayed 3 nights in March 2017
so old
-hotel is old - requested for highest floor but was asked to add money offer to another hotel - given lowest floor with grass view - room was so cold!, heater was not working!, called the receptionist but instead they gave us a portable heater????????? -club lounge was good, staff there are so nice!
Reviewed April 02, 2017
Did you find this review helpful?|
8.8
deirdre from Singapore
Solo traveler
Superior Twin Bed
Stayed 1 night in March 2017
one night stay
a friend and i arrived late to the hotel and left early the next morning, however the staff were very attentive- we asked for additional water and coffee for the room and it was given generously and without question - thank you! the beds super comfortable.. large stylish bathroom. no opportunity to try any facilities
Reviewed March 15, 2017
Did you find this review helpful?|
7.6
Lisa from Hong Kong
Solo traveler
Superior King Room
Stayed 4 nights in March 2017
Let down by weak AC
Stayed 4 nights in March 2017. The hotel has a strange HVAC system, [the button labelled HEAT gives out cool air, the button labelled COOL gives out warm air - doesn't seem logical] the room doesn't cool sufficiently. I was offered a room change but declined as all rooms are using the same system. I used a fan and extra water to stay cool. Outside temperature on my last night was 10degC, yet I see other guests have opened their windows, probably they felt hot too. Would I stay here again ?- probably not. Would I recommend anyone to stay here during the summer ?- Absolutely not.
Reviewed March 13, 2017
Did you find this review helpful?|
12345
×
Sofitel Xian on Renmin Square
|Excellent 8.5
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Explore
  • Eat
  • Shop
  • Play
This is a popular property. Don't miss out!

Back to search results

Back to room choices


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program:
Prev
November 2017
MoTuWeThFrSaSu
  12345
6789101112
13141516171819
20212223242526
27282930   
Next
December 2017
MoTuWeThFrSaSu
    123
45678910
11121314151617
18192021222324
25262728293031