Sofitel Xian on Renmin Square
Sofitel Xian on Renmin Square
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8.8
Excellent

"Very nice and helpful staff"

Tsz W.

|

December 28, 2016

Superior King Room - Guestroom Sofitel Xian on Renmin Square
Superior King Room - Guestroom
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Lobby Sofitel Xian on Renmin Square
Lobby
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Lobby Sofitel Xian on Renmin Square
Lobby
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Interior view Sofitel Xian on Renmin Square
Interior view
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See map Sofitel Xian on Renmin Square
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Excellent
Location
8.5
See all 6 photos Sofitel Xian on Renmin Square
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What guests are saying:
Excellent and would love to stay again !
SANG from South Korea
Couple
The staffs and concierges were extremely nice and the hotel itself was quite plus clean. Nothing to complain about. Everything was just so perfect!!!!!
Yeeun from United States
Couple
Excellent
Joanna from Singapore
Solo traveler
stayed for 5 days, great room and very clean , Good staffs gave assistance for me .
Tan from Malaysia
Group
close to everything,the garden's nice,the room is clean
ning from China
Solo traveler
Overall, it was a great experience. The staffs excellent service attitude surprised us.
Hingdranata from Indonesia
Family with young children
The Sofitel hotel is located in the heart of Xi An. It is vert convenience in good location with 20 minutes walking distance to the Muslim Quarters. The best part is they upgrade us to luxury suite room, it was so surprise. My wife was so enjoy for this memory.
CHONG from Malaysia
Couple
Every thing was close perfect. We had a wonderful rest after each activity each day in our cosy room as well as hospitality rendered at 11th floor Clubsofitel.
RICKY from Singapore
Couple

Sofitel Xian on Renmin Square

Excellent location
- Inside city center
- What's nearby?
Excellent
From 427 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.9
Recommended by 83% of guests
Value for money8.4
Distance to city center0.5 km
Location rating8.5
Nearest airportXianyang International Airport (XIY)
Distance to airport26.8 km
  • 650 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Junior Suite 1 King Bed
Junior Suite 1 King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Twin Bed
Superior Twin Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Luxury Twin Bed
Luxury Twin Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Executive Twin Room
Deluxe Executive Twin Room
...
  • Room size: 37 m²/398 ft²
  • City view
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Superior King Room
Superior King Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Prestige Suite
Prestige Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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Luxury King Bed
Luxury King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Junior King Suite with Club Access and View
Junior King Suite with Club Access and View
...
  • Room size: 54 m²/581 ft²
  • Shower and bathtub
  • 1 super king bed
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Double Or Twin Superior
Double Or Twin Superior
...
  • Room size: 36 m²/388 ft²
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Suite Standard
Suite Standard
...
  • Room size: 54 m²/581 ft²
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Have a question for Sofitel Xian on Renmin Square?

What people love about the property

  • 8.8
    Excellent

    "The beds super comfortable"

    deirdre

    |

    March 15, 2017

  • 7.6
    Very good

    "Great location."

    Howard

    |

    December 6, 2016

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More about Sofitel Xian on Renmin Square

More about Sofitel Xian on Renmin Square

8.0
Very good

"Rooms were spacious and quiet."

Ira

|

April 20, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.7
Exceptional

"Overall, it was a great experience."

Hingdranata

|

January 3, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (427)Booking.com Reviews (408)
8.5
/
10
Cleanliness8.9
Facilities8.1
Location8.5
Room comfort and quality8.7
Service8.7
Value for money8.4
Provided by verified guests of Agoda
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All guests (427)
All room types
Showing 376 verified guest comments
12345
8.8
Excellent
sermpong from Thailand
Couple
Superior King Room
Stayed 1 night in November 2018
The staff’s service is very impressive.”
The staff’s service is very impressive.
Reviewed November 20, 2018
7.6
Very good
Christopher from United States
Couple
Superior King Room
Stayed 1 night in October 2018
Very good”
Nice buffet breakfast. We got upgraded to a junior suite. Nice sized room but a little bit outdated. Also, the hotel shuts down the AC in October. Our room was very warm. The hotel staff did bring two fans to our room, but it didn’t help.
Reviewed October 22, 2018
8.0
Excellent
Ira from Australia
Family with teens
Superior King Room
Stayed 2 nights in April 2017
Good value. ”
We were upgraded to Suite rooms to er connected rooms, thank you! Rooms were spacious and quiet. Front office staff were at high standard while housekeeping staff was inconsistent. We noticed from their turn down service, which was quite minor. Breakfast was just okay. Location is a few blocks away from the drum and bell towers, and also Muslim street. We were recommended to walk but we took taxi which we thought was a good decision. It only costs ¥10 one way. The hotel can call taxi, but it was such an experience to hail a taxi back from Muslim street (we eventually got one).
Reviewed April 20, 2017
9.6
Exceptional
Jean from France
Business traveler
Luxury Twin Bed
Stayed 3 nights in May 2016
Fantastic place.”
The good: The place is simply great. Rooms are very neat and services are up to expectation. The bad: The terrible habit of hotels to do whatever they want with bookings despite having double confirmed before the type of rooms to be obtained. I personally don't appreciate that customers arriving earlier get the non smoking rooms that were requested AND reconfirmed. The hotel tried to compensate (and partially succeeded) by offering complementary drinks and a dinner the next night. The kind compensation can't let anyone think that it's OK to "deal with the customer" last minute. Bookings and confirmations are done for a reason. If one can't trust a management's word then, no matter how good a venue is, it will not be a place to stay in the future.
Reviewed June 21, 2016
9.7
Exceptional
CHONG from Malaysia
Couple
Superior King Room
Stayed 1 night in December 2015
Heart Of Xi An”
Great location, Clean and Good staff
The Sofitel hotel is located in the heart of Xi An. It is vert convenience in good location with 20 minutes walking distance to the Muslim Quarters. The best part is they upgrade us to luxury suite room, it was so surprise. My wife was so enjoy for this memory.
Reviewed December 31, 2015
9.3
Exceptional
Liam from Ireland
Group
Superior Twin Bed
Stayed 1 night in May 2015
Almost perfect. Definitely 5 stars but”
Breakfast, location, overall quality
Loved the hotel and the facilities. Would stay again. Only gripe is the fact that when you ask the hotel to get you a taxi they bring you taxis they have on retainer which cost 2-3 times as much as standard taxis. They don't initially tell you this which leads to unnecessary back and forth and occasionally having to get a new taxi, all of which could be avoided by being more upfront
Reviewed June 04, 2015
9.0
Exceptional
Yan from Singapore
Couple
Superior Twin Bed
Stayed 3 nights in October 2014
Superb place to stay”
clean, spacious and wonderful
This place is great. Hotel allow us to rent the bicycle for free for 2 hours and is near to shopping and eateries. But the terracotta was far, about 45 mins away. Renmin Square is just around the corner. Best thing is the room was really comfortable. Stay in and you will not want to get out.
Reviewed November 05, 2014
9.0
Exceptional
Joni from Singapore
Solo traveler
Superior King Room
Stayed 3 nights in August 2014
Location is good, staff are pleasant”
Location, room comfort and pleasant staff
Generally is good! I like the location which is quite near to the city central and tourist spots. There are some pretty good local eateries nearby too though the hotel has also quite a good selection. Staff were pleasant and helpful especially the concierge who helped me with my day trips. Overall the experience is good.
Reviewed August 13, 2014
9.0
Exceptional
Kim from Malaysia
Couple
Stayed 3 nights in April 2014
Highly satisfied with the room quality”
Clean, comfortable and large room
We checked in very late at night and were upgraded from luxury deluxe to a higher grade of room which is very big and comfortable. The staffs were very helpful and the breakfast offer quite a large of varieties. There is a some local restaurant nearby that offer good local food for supper.
Reviewed May 05, 2014
9.3
Exceptional
john from Australia
Couple
Superior Twin Bed
Stayed 2 nights in March 2014
Unexpectedly luxurious”
Comfort, class, space
After a long flight to Xian and then the drive from the airport we were pleasantly surprised at the luxurious interiors and grand gardens of this hotel. The rooms are spacious and the beds are extremely comfortable. Although English can be a challenge for some of the staff, it is obvious they want to do everything they can to satisfy guests. Staff are warm and friendly and cannot do enough for you, particularly the very friendly concierge. Staff are being well trained and supervised here and quite often we saw the section managers checking on staff performance levels. On a few occasions we were asked to fill in a survey on the hotel iPad about our experience in the bar or restaurant. The hotel has five restaurants in the two wings. We tried the Moroccan and the Chinese and both were excellent and staff were attentive and extremely polite. We enjoyed using the spa facilities. The mens area has a hot tub, sauna, steam room, massage area and sleeping room. The pool is beautiful and well heated considering the cool temperatures outside. Because of early morning starts we opted for breakfast in the room. On bot occasions we were given the full white napkin and trolley experience. A little pricey for what we got but the convenience was worth it. This is a very beautiful hotel, located close to most of the main inner city attractions. Expect to drive about 1 hour to and from the airport and the same to the amazing terracotta warriors. Cannot recommend it highly enough.
Reviewed March 26, 2014
9.7
Exceptional
Stephen from United States
Family with young children
Superior King Room
Stayed 2 nights in December 2013
Very relaxing stay with good staff and surrondings”
Swimming pool, breakfast buffet, friendly staff
We had a great stay at the Sofitel. Our family has a tradition of heading to a local hotel around Christmas for a few days. The swimming pool is family friendly, we really enjoyed using the fitness center, the junior suite was spacious for our family of 5, and the location was central to downtown and it was easy to walk around to shop and see the sites.
Reviewed December 31, 2013
8.0
Excellent
Ng from Hong Kong
Family with teens
Superior Twin Bed
Stayed 3 nights in March 2013
value for money choice”
spacious room, good location, speedy wifi service
overall wonderful experience. all staff are well trained and provide surperb services to hotel guests. located in the centre of the city but a bit far from shopping area. dining within the hotel is a not bad idea. plenty choices are there, including mexican, japanese, chineses and european cuisine.
Reviewed April 05, 2013
9.0
Exceptional
Melissa from Canada
Business traveler
Superior King Room
Stayed 1 night in March 2013
Beautiful hotel with big flaws”
Close to Muslim quarter, good service, very clean
Hotel has fantastic service and great staff. Locations was short walking distance to shopping and siteseeing. But rooms were deceptively small. Loud music played on the street starting at 5:30am, had to put my earplugs in. Also, there was a sewage smell coming from the drains.
Reviewed March 17, 2013
8.3
Excellent
Nicolas from France
Business traveler
Superior King Room
Stayed 1 night in December 2012
Nice location”
Location and restaurants
First time I stay at the Sofitel Xian On Renmin Square. The environment and location are great, however, the hotel splitted in 2 is a bit annoying. I checked in in one building and was taken to the other side by golf kart while It was bit cold. Room was nice and few restaurants to choose from. Wanted to eat Morrocan but was closed that day ...
Reviewed January 08, 2013
9.0
Exceptional
Yuk from Hong Kong
Solo traveler
Superior Twin Bed
Stayed 1 night in December 2012
top notch hotel, good value for money”
spacious room, friendly staff
We booked one night of 2 Deluxe Executive Twin Room for less than HK$800 each room. The hotel is located inside the city wall and next to municipal government. It is 20 mins walk from both the Railway station and the Bell Tower. Staff are friendly. Free indoor swimming pool for hotel guest opens until 12 midnight. The room is spacious with a big closet. Bed comfortable and bed sheet are soft. L'Occitane soap and shampoo. We did not order buffet Breakfast which costs 150 yuan.
Reviewed December 05, 2012
9.7
Exceptional
Chee from Singapore
Solo traveler
Superior King Room
Stayed 1 night in August 2012
Excellent service and good facilities.”
Many good restaurants within the hotel, very well equiped Gym. & very well trained security personnel around.
Top class hotel in XiAn. Though it is sligltly out side the main city location, but around 10 mins walk you should be able to reach the city location and some of the main attractions. Many good restaurants within the hotel. Well equipped Gym and other facilities like Spa, hair saloon, travel agency and other shops within the hotel. Hotel room is outstanding and staff are friendly. I will come back to the same hotel in my next visit in XiAn, properly next year.
Reviewed September 05, 2012
8.3
Excellent
Mark from Switzerland
Couple
Superior King Room
Stayed 4 nights in May 2011
Beautiful hotel in great location”
Location, rooms, international atmosphere
We really enjoyed our stay in the Sofitel Xian. The area around Renmin Square is very convenient and peaceful and only 5 minutes away from the city centre (Bell Tower). The staff was helpful and they even upgraded our room. It was very clean and comfortable. We stayed in the West Wing and had a great view over the city. The swimming pool is in the East Wing, so requires a little bit of walking. The indoor pool area is nice, and there is even a jacuzi. Overall, we were very satisfied with our stay in the Sofitel.
Reviewed June 06, 2011
10.0
Exceptional
MONTSERRAT from Spain
Couple
Stayed 2 nights in June 2010
Excellent!”
Centric situation, modern decoration, nice big practical rooms, etc., etc.
Really none!
Staff very helpful and with a good enough English (really difficult in India!). Two different buildings and though swimmingpool and breakfast room where not in ours, there is a subterranean corridor to connect them, which is used as art gallery so you can enjoy view of nice paintings and sculptures while going from one place to the other! Rooms spacious and modern with all sort of details. All together a very pleasant atmosphere and experience!
Reviewed June 07, 2010
9.7
Exceptional
Mary from Philippines
Solo traveler
Stayed 1 night in November 2009
Xian”
Great location, very nice, chic hotel
not applicable
This is a very comfortable place to stay in Xian. The rooms are very well appointed, new , very clean and with great views. The driveway is charming as it gives you the impression of enterring a gated community. Food selection for breakfast is very good. Staff friendly and are able to communicate well in English. Great place to recommend to friends.
Reviewed February 19, 2010
9.3
Exceptional
Nobel from Philippines
Solo traveler
Stayed 1 night in November 2009
A truly Sofitel hotel”
The hotel has been there for a while already but it has been properly taken care of so it looks like it was just built. Very spacious room. Wonderful breakfast.
Not located where the shopping area is. The hotel is located in Renmin square which is actually a compound made up of several buildings so you may need to walk a bit if you dislike walking.
We took the airport bus to the city and had to take a taxi to get to the hotel. Since the area is popular for tourists, the taxi drivers take advantage. We then settled for a local "tuktuk" and it was not allowed to enter the highend compound of Renmin Square so we had to drag our luggage. I have no complaints on this hotel. Very nice and clean and modern. Room is big, bathroom is also big. Indoor pool.Staff was very accomodating. Its a bit far from the shopping area and quite a walk to the bus station for the Warriors, so location is not very ideal.
Reviewed December 01, 2009
12345
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  • Excellent location
  • Bell Tower
  • Wulukou Metro Station is within 0.65 km