Exterior view, Sofitel Zhengzhou Hotel in Zhengzhou
Deluxe Queen Room - Bed, Sofitel Zhengzhou Hotel in Zhengzhou
Facilities, Sofitel Zhengzhou Hotel in Zhengzhou
Bar/lounge, Sofitel Zhengzhou Hotel in Zhengzhou
Facilities, Sofitel Zhengzhou Hotel in Zhengzhou
Lobby, Sofitel Zhengzhou Hotel in Zhengzhou
Restaurant, Sofitel Zhengzhou Hotel in Zhengzhou

Removed from saved list

9.5Exceptional

2,461 reviews

2,461 reviews

Cleanliness 8.9
Facilities 8.8
Service 8.8
Value for money 8.7
Location 8.0
Room comfort and quality 7.6
See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Zhengzhou Town's God Temple
1.2 km
Henan Science and Technology Museum
2.4 km
Dehua Commercial Walking Street
2.6 km
Shang Mao Cheng Walking Street
2.9 km
Erqi Strike Monument Tower
3.1 km
Closest landmarks
Unified department Store
470 m
Zhengzhou Zijingshan Park
660 m
Yellow River Museum
880 m
Dragon zerun Bao Mart
990 m
When Bao Bauhinia hills department Store
990 m

Sofitel Zhengzhou Hotel

115 Jinshui Road, Jinshui, Zhengzhou, China, 450003 - See map
Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Zhengzhou every 38 minutes on Agoda.com
Value for money8.7
Location rating8.0
Nearest airportZhengzhou Xinzheng International Airport (CGO)
Distance to airport29.8 km

Rooms available at Sofitel Zhengzhou Hotel

Very good
Room comfort & quality

7.6

Junior Suite King Bed Living Room
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Luxury King Room Club Sofitel
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Room Club Access
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior 1 King Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 60 m²/646 ft²
  • 1 queen bed
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Luxury King Room - High Floor
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Is car parking available at Sofitel Zhengzhou Hotel?

Sofitel Zhengzhou Hotel features car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What types of facilities are offered for children at Sofitel Zhengzhou Hotel?

While on holiday with your family members, your children can also discover the fun in sports and recreation facilities offered at Sofitel Zhengzhou Hotel such as kids club.

Does Sofitel Zhengzhou Hotel feature an option for contactless check-in and check-out?

At Sofitel Zhengzhou Hotel, visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

What points of interest are close by Sofitel Zhengzhou Hotel that are in walking range?

While staying at Sofitel Zhengzhou Hotel, kick start your visit by checking out the closest point of interest in walking distance to the property such as Unified department Store.

What public parks are in close proximty of Sofitel Zhengzhou Hotel?

While residing at Sofitel Zhengzhou Hotel, take delight in your morning or evening stroll at nearby park such as Zhengzhou Zijingshan Park.

How many floors does Sofitel Zhengzhou Hotel have?

Sofitel Zhengzhou Hotel has a total of 20 floors.

How long do visitors generally stay at Sofitel Zhengzhou Hotel?

Verified past guests that have stayed at Sofitel Zhengzhou Hotel had an average nightly stay of 2 nights at this property.

What is the average rating that past Solo travelers' have given to Sofitel Zhengzhou Hotel?

Verified solo travelers that have stayed at this property have given Sofitel Zhengzhou Hotel an average rating of 8.7. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Sofitel Zhengzhou Hotel?

The closest train, metro, or bus station is Zheng Zhou Huo Che Zhan, 3907.13 m away from Sofitel Zhengzhou Hotel.

What is the closest airport to Sofitel Zhengzhou Hotel?

The nearest airport to Sofitel Zhengzhou Hotel is Luoyang Beijiao Airport, 119.0 km away.

What people love about Sofitel Zhengzhou Hotel

  • 10

    Exceptional
    Staff 

    "Breakfast was also excellent and the staff were beyond professional."

    ping

    |

    August 24, 2023

  • 10

    Exceptional
    Staff 

    "Very good service, staff ,miao miao ,Antony."

    Thaworn

    |

    May 19, 2023

More about Sofitel Zhengzhou Hotel

More about Sofitel Zhengzhou Hotel

Sofitel Zhengzhou Hotel

Whether you're a tourist or traveling on business, Sofitel Zhengzhou Hotel is a great choice for accommodation when visiting Zhengzhou. From here, guests can enjoy easy access to all that the lively city has to offer.
Take advantage of a wealth of unrivaled services and amenities at Sofitel Zhengzhou Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Zhengzhou can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Sofitel Zhengzhou Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Sofitel Zhengzhou Hotel. The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Sofitel Zhengzhou Hotel offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Sofitel Zhengzhou Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Sofitel Zhengzhou Hotel. Warm up at the end of the day with a visit to the hot tub. The many offerings at Sofitel Zhengzhou Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's ping-pong table, yoga room and hiking trails.


Around the property

Venture outside the hotel and explore Zhengzhou. You're sure to want to visit Erqi Strike Monument Tower located 3.1 km away, among the most sought-after photographs for anyone visiting Zhengzhou.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Breakfast

2 mentions

Food & Dining

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Hot tub
  • Outdoor recreational features
  • Swimming pool [indoor]
  • Table tennis
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site
圆顶阁西餐厅
  • Menu: Buffet, A-la-carte
粤唯先中餐厅
  • Cuisine: Cantonese
  • Menu: Buffet

Location

115 Jinshui Road, Jinshui, Zhengzhou, China, 450003
Excellent
Location

8

Airports
  • Zhengzhou Xinzheng International Airport (CGO)
    29.8 km
  • Luoyang Beijiao Airport (LYA)
    119.4 km
Public transportation
  • Zheng Zhou Huo Che Zhan
    3.9 km
  • Zhengzhou East Railway Station
    7.5 km
Hospital or clinic
  • Henan People's Hospital
    1.3 km
Shopping
  • Dehua Commercial Walking Street
    2.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    410 m

What's nearby

Popular landmarks
  • Zhengzhou Town's God Temple
    1.2 km
  • Henan Science and Technology Museum
    2.4 km
  • Dehua Commercial Walking Street
    2.6 km
  • Shang Mao Cheng Walking Street
    2.9 km
  • Erqi Strike Monument Tower
    3.1 km
  • Century Amusement Park
    4.2 km
  • Henan Geological Museum
    5.4 km
  • Zhengzhou Museum
    5.7 km
  • Yellow River Scenic Area of Zhengzhou
    25.8 km
  • Emperors Yan and Huang
    26.4 km
Nearby landmarks
  • Unified department Store
    470 m
  • Zhengzhou Zijingshan Park
    660 m
  • Yellow River Museum
    880 m
  • Dragon zerun Bao Mart
    990 m
  • When Bao Bauhinia hills department Store
    990 m
  • Masamichi garden Store
    1.2 km
  • Zi Jing Shan
    1.2 km
  • Zhengzhou Town's God Temple
    1.2 km
  • Henan People's Hospital
    1.3 km
  • Manhattan Plaza
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children at the Sofitel

    The Sofitel does not charge children under 12 years of age if they are staying in a room occupied by parents and using the existing bedding. This is limited to one child per family, however, and additional fees will be charged should parents require a rollaway bed or cot.

    For children 3 years and below, breakfast is complimentary. For children between the ages of 3 and 12 breakfast is charged but at a special children’s rate, while those above 12 years of age are charged the same rate as an adult.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until14:00
Getting around
  • Airport transfer fee280 CNY
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)166 CNY
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors20
  • Number of restaurants2
  • Number of rooms 220
  • Room voltage220
  • Year property opened1999
  • Most recent renovation2016

Reviews of Sofitel Zhengzhou Hotel from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.9
Facilities8.8
Service8.8
Value for money8.7
Location8.0
Room comfort and quality7.6
High score for Zhengzhou
Rating
9+ Exceptional (16)
8-9 Excellent (7)
7-8 Very Good (13)
6-7 Good (3)
<6 Below Expectation (7)

Show reviews that mention 

Showing 46 verified guest comments
12345
9.6
Exceptional
William from Singapore
Couple
Luxury King Room Club Sofitel
Stayed 5 nights in May 2019

Really great staff!”

We really felt welcome at the Sofitel Zhengzhou. Staff were super friendly and helpful. Will return!

Reviewed May 16, 2019

Dear William, We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to welcoming you again. Sincerely, Samantha Yu General Manager

Responded May 30, 2019
Sofitel Zhengzhou Hotel
7.6
Very good
Felipe from Spain
Couple
Stayed 1 night in November 2017

Room, vip club and restaurent perfect, spa and swimming pool awful. ”

Check-in perfect: We arrived one day before at Zhengzhou, the staff takes care of our bagagges and the next day our room was ready very early. No information about club access privileges was provided. You needto find this information in Booking or Agoda. Room perfect: Very nice room, perfectly clean. The housekeeping service clean our room two times during our stay. Point to improve : To have a coffe maker. Maybe the room light are a little dark. Swimming pool and spa horrible: In general the state of this area is not agree wirh the rest of the hotel. A renovation is needed. The spa was out of service and the swimming pool was cold. Club access privileges very good but difficult to find the description of your privileges: The staff doesn't know well the privileges. Particullary about "Le gouter". The timetable provided by email isn't good and "Le gouter" wasn't included. Some services are difficult to discover , you need to read all the documentation in your room. For example, bath foam is available without charge but you need to ask. It't easier to leave one bath foam directly in the bathroom. We ask for the wellcome fruit plate to club access front desk. After one hour without news, we call to main front desk. Speaking with three different personnes and no one was able to undestand us ("do you want a taxi?", "do you want to extend your stay?", "you need to pay one more night if you want to leave tomorrow...."). Finally we speak with the manager (european) and he take care of us and make interface with chinese staff. Finally we receive our fruit plate 2 hours later our first call. In general the level of english of the staff is not very good. The members of bagagge service were very useful and proactive and they have a very good english. Food very good but bakery could be improved: The set of cakes included in "Le gouter" are great. During the happy hour, the white wine are no refrigerated. The breakfast in main restaurent is very good (good y

Reviewed November 25, 2017

Dear Felipe,We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou. Our business relies on guest feedback so we can constantly look at ways to deliver the best luxury experience expected from our brand and team. Your comments about deposit and bond back are important to us because we can take the feedback you provide and drill down into the areas you mentioned. But we need more details to know and to improve. So, please let us know more if it is possible. Thank you again for taking the time to share with us your experience. Its much appreciated. Sincerely, Samantha Yu, General Manager

Responded November 28, 2017
Sofitel Zhengzhou Hotel
8.0
Excellent
ngo from China
Business traveler
Stayed 2 nights in September 2012

Nice”

Good location

Excellent service from the staff throughout my stay especially at the reception area and efficient too. Room was comfortable and standard size. Everything was clean and there were L'Occitane amenities which is a 'luxury' item in a place like Zhengzhou. I ordered room service for breakfast - simple sunny-side eggs which were delivered on time, cooked just right and came...

Reviewed October 09, 2012
8.0
Excellent
Yanhua from Australia
Solo traveler
Stayed 2 nights in April 2018

A good hotel”

This is a relatively older 5 star hotel in Zhengzhou. The location is good walking distance to metro stations. The hotel rooms are acceptably comfortable.

Reviewed October 22, 2018

Dear Yanhua, Thank you for your detailed feedback.. We look forward to welcoming you again! Best regards, Samantha Yu General Manager

Responded November 27, 2018
Sofitel Zhengzhou Hotel
10.0
Exceptional
Narin from Thailand
Family with young children
Superior 1 King Bed
Stayed 1 night in August 2019

Highly impressed by the rooms and the service”

My family stayed in 3 different room categories, and even the standard room was very spacious, modern, and clean. The suite is much much bigger. Shortly after settling into the room, a manager came by to check if we were satisfied with the cleanliness which showed their attention to the guests' experience. Mr.David Zheng, a concierge manager who speaks very well English, was very helpful in assisting us during the stay. The hotel is a short taxi ride away to the shopping district. To my surprise, the David Plaza shopping mall is way up there with the very best in the country.

Reviewed August 18, 2019
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss