Upon booking, credit card is used for guarantee purposes only. When checking in, guests can make payment by cash/ local credit card/ PayPal.
Please note that the prepayment/deposit payment should be made via PayPal to confirm the reservation. For details, please contact the property directly via the information provided in the booking confirmation.
Soho Residential Suite only operates its front desk from 11:00 to 20:00 daily. For guests arriving after operating hours, staff at the property will assist guests with check-in instead.
Check-in before 15:00 and check-out after 11:00 are subject to availability. This will incur an additional surcharge of MYR 45 per hour. Please contact the front desk directly.
As check-ins are based on pre-arrangement, guests are kindly requested to provide arrival details in advance by replying to the email sent by the property separately, for smooth check-in.
Please note that cash is preferred for any balance payment upon check-in. Alternatively, guests may choose to make payment through PayPal.
Private Club facilities (swimming pool, fitness centre, sauna and steam bath) are available to use at a surcharge of MYR 50 per day or MYR 100 per week, per person. Children 15 years old and below can enter for free.
Soho Residential Suite is separate from the hotel, external cleaning services are only available upon request at MYR 70 per request.
A security deposit of MYR 500 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Soho Residential Suite in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of MYR 500 is required upon arrival for incid