Sokha Phnom Penh Hotel
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Deluxe King Or Twin Room
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Location
Very good
7.1
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Excellent
From 404 reviewsSee what guests said
8.2
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

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Room choices
8.6
Excellent
Room comfort & quality
Premier Double or Twin Room
...
  • River view
  • 56 m²/603 ft²
  • 2 single beds and 1 king be...
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Executive Suite room
...
  • River view
  • 146 m²/1572 ft²
  • 2 single beds and 1 king be...
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Junior Suite
...
  • River view
  • 93 m²/1001 ft²
  • 1 double bed
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Royal Suite
...
  • River view
  • 383 m²/4123 ft²
  • 2 super king beds
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Deluxe King Or Twin Room
...
  • River view
  • 52 m²/560 ft²
  • 2 single beds and 1 king be...
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Club Suite
...
  • River view
  • 71 m²/764 ft²
  • 1 king bed
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Special Offer for Water Festival - Deluxe Double or Twin Room
...
  • 56 m²/603 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Double Deluxe
...
  • 52 m²/560 ft²
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Single Executive
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  • 146 m²/1572 ft²
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Single Club
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  • 71 m²/764 ft²
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Real reviews from real guests

Agoda Reviews (404)Booking.com Reviews (183)
8.2
Excellent
Filter by guest type:
Cleanliness8.7
Facilities8.5
Location7.1
Room comfort and quality8.6
Service8.3
Value for money8.2
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Showing 243 verified guest comments
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8.8
April from Malaysia
Business traveler
Deluxe King Or Twin Room
Stayed 4 nights in April 2018
No air-con in the Lobby or common walkway”
Weather is hot and air conditioner is switched off all the time in Lobby, common walkway like lift- hotel, and ALL other walkway and even the restaurant in the middle ( can't remember its name). Location wise, it is rather far for anything/everywhere else. Tuk Tuk will cost you USD 5 per trip across the river to the happening and touristy area. Good thing is you still can pre-book shuttle bus or check out their ferry schedule (FREE).
Reviewed April 11, 2018
9.6
MUN from Malaysia
Couple
Premier Double or Twin Room
Stayed 1 night in March 2018
Spacious hotel”
Huge swimming pool, spacious & super clean room. Super friendly hotel staff
Reviewed March 20, 2018
8.4
Terence from Malaysia
Business traveler
Deluxe King Or Twin Room
Stayed 1 night in November 2017
good service ”
good service bad location
Reviewed March 01, 2018
9.2
Kirra from Cambodia
Couple
Deluxe King Or Twin Room
Stayed 1 night in February 2018
Good Anniversary Weekend”
Great hotel with luxurious rooms. Came for an anniversary weekend and the staff were sweet enough to arrange little special touches for us. Would definitely come again!
Reviewed February 23, 2018
6.4
Alexey from Kazakhstan
Couple
Deluxe King Or Twin Room
Stayed 1 night in July 2017
Mediocre room”
Strange design in the room. Breakfast was very good.
Reviewed February 12, 2018
7.2
chuan from Singapore
Business traveler
Deluxe King Or Twin Room
Stayed 1 night in December 2017
Spacious room, great staff”
Friendly and helpful staff but still have room for improvement in term of well known of the surrounding environment.
Reviewed February 07, 2018
8.4
William from Canada
Couple
Deluxe King Or Twin Room
Stayed 2 nights in January 2018
Excellent helpful staff, great pool”
This was our second stay at the Sokha Phnom Pehn and enjoyed it as much as the first time. I had a massage this time at the spa and Lin was an excellent masseuse. We also enjoyed our meals at the roof top restaurant. The wait staff and manager provided friendly, professional, attentive service. We love the pool. Not sure why there is never more than 2 or 3 other people at the pool but it was lovely and warm, clean and the largest pool we have ever had the opportunity to enjoy.
Reviewed February 01, 2018
5.2
CHI from Hong Kong
Solo traveler
Deluxe King Or Twin Room
Stayed 1 night in January 2018
facilities”
my friend cannot drop me off at the main door if we ride with motobike
Reviewed February 01, 2018
2.0
Sijohn from Cambodia
Family with young children
Deluxe King Or Twin Room
Stayed 1 night in January 2018
Hotel was terrible service disgraceful we were treated so badly ruined our christmas”
Cons they refused breakfast without paying extra and if this was a mistake by us in booking with agoda it was not clear when doing the booking and I requested full booking details from hotel with no reply The staff were rude and couldn't care less of our complaints
Reviewed January 08, 2018
Dear Sijohn On behalf of the management team and myself, we are very sorry to hear about your negative experience while staying with us. The issues you encountered will be dealt with each involved department as to prevent this from happening again. In the hope you may consider staying with us in the future Best Regards, Sokha Phnom Penh Hotel & Residence
Responded January 15, 2018
Sokha Phnom Penh Hotel
7.6
Louisa from Cambodia
Family with young children
Premier Double or Twin Room
Stayed 3 nights in December 2017
Very good”
View is excellent, restaurants are good, staff is good, everything is quite good except...... Location --- the bad traffic on the bridge(between hotel and the real city.....) Facilities --- beautiful beautiful outdoor swimming pool BUT when it's windy and rainy day, with such a huge and high class hotel, there is no indoor pool??? And there is no place for kids to play (no matter it's indoor or outdoor). Otherwise the hotel is excellent !
Reviewed January 02, 2018
Dear Louisa, Warm greetings from Sokha Phnom Penh Hotel & Residence! It was with great pleasure to hear that you had a great experience with Sokha Phnom Penh Hotel & Residence. As hotel management and team, we would like to thank you for your feedback as to encourage our team, and we look forward to welcoming you again very soon. Best Regards, Sokha Phnom Penh Hotel & Residence
Responded January 15, 2018
Sokha Phnom Penh Hotel
8.8
William from Canada
Couple
Deluxe King Or Twin Room
Stayed 5 nights in December 2017
Excellent”
We stay in Phnom Penh quite a bit and enjoyed being on the quiet side of the river for a change. Our spacious room, huge pool, and the courteous staff made our stay memorable. The complimentary ferry to the casino and commercial side of the river was a plus. The hotel was a good value through our promotional price through Agoda.
Reviewed January 02, 2018
Dear William, Greetings from Sokha Phnom Penh Hotel & Residence! Thank you for taking your time to write us about your experience. We were thrilled to know that you enjoyed our facilities and satisfied with the service provided by our hotel staff. While hoping to welcome you again in the near future. Best Regards, Sokha Phnom Penh Hotel & Residence
Responded January 15, 2018
Sokha Phnom Penh Hotel
8.0
WU from Taiwan
Solo traveler
Deluxe King Or Twin Room
Stayed 4 nights in December 2017
Jasmine 的味道讓人很放鬆”
On television, I really feel very bad. Came here 3 days, the television program has been unable to broadcast, even the movie also can not smooth play, the screen has been showing no signal. Stayed in the room, really boring. Fortunately, the hotel finally repaired the TV on the last day, also used the massage service, which is the most comfortable and relaxed one night
Reviewed December 08, 2017
9.2
SUNJOO from South Korea
Business traveler
Deluxe King Or Twin Room
Stayed 2 nights in November 2017
nice people and facility”
we stayed for 2days. the staff and facility was really good. if i visit phnom penh, i will definitely stay sokha again. but i was so sad that south korea's flag was not there ( in front of the building) i wish you could have a korean national flag. Thank you
Reviewed December 04, 2017
6.8
Ivan from Bulgaria
Group
Deluxe King Or Twin Room
Stayed 1 night in November 2017
Nothing special”
Somebody thieved from our laguage 1 smartphone, money and fishingequipment, the car to airport was broken and next car comes with 45min. delay...
Reviewed December 03, 2017
8.4
Viera from Australia
Couple
Deluxe King Or Twin Room
Stayed 5 nights in November 2017
Hotel facilities & staff really great However::: ”
The staff were obviously not trained to 5 star standards- language was a problem & service was incredibly slow even when there were no other customers The standard of the restaurants was poor apart from breakfasts - the “Italian restaurant “ didn’t know what garlic bread was & didn’t serve Pizza the pasta was not good & the wine from the wine list was not available Terribly disappointing 🙁 We ordered food from the bar to be served around the pool (this was because no pool staff were there!) we were told 10 mins wait - after 15 mins we asked how long & were told 1 hour as they had no staff to take to pool we counted 7 staff standing at the bar doing nothing!!! When the food arrived it was virtually inedible 🙁🙁 I do not blame the staff- I have been an employer for over 40 years I believe it is the training that is the problem If the hotel group is aiming to provide quality service for an international clientele they have a lot of work to do. The spa was exceptional 🌟🌟🌟🌟🌟
Reviewed November 25, 2017
9.2
Terence from Malaysia
Business traveler
Deluxe King Or Twin Room
Stayed 1 night in November 2017
good”
big and nice
Reviewed November 17, 2017
10.0
HELEN from Philippines
Couple
Deluxe King Or Twin Room
Stayed 2 nights in November 2017
Great place with the view of the city and water festival”
Huge area and big room as well. Breakfast has a variety of food to choose from and resto staff are helpful and easy to talk to. Gym facilities are also okay.
Reviewed November 08, 2017
6.4
Aya from Japan
Family with teens
Deluxe King Or Twin Room
Stayed 1 night in November 2017
Staff service need to be improved.”
Some of the elevator in the hotel did not work for two days. The routine maintenance needed!
Reviewed November 06, 2017
10.0
HELEN from Philippines
Couple
Deluxe King Or Twin Room
Stayed 1 night in November 2017
Exceptional”
Nice location by the river and great staff. Since our stay was during the Water Festival, we were able to witness the boat racing, float parade and fireworks. The food at Champa Cafe was good also their breakfast has many choices. Their staff are also friendly and always ready to help.
Reviewed November 06, 2017
10.0
Nam
Couple
Deluxe King Or Twin Room
Stayed 1 night in October 2017
Excellent Hotel with incredibly friendly staff”
I really loved this hotel. The rooms, service and friendliness of the staff was top notch. I would very much recommend anyone to stay at this fine hotel. The only issue of course is the distance from the airport. The hotel charged us around $30 for booking a taxi from the hotel to the airport and it took us around 40 minutes to get there with some busy traffic moments. Definitely plan ahead if you have a busy schedule and early flight.
Reviewed November 05, 2017
12345
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