8.5
Excellent
/10
(2,598 reviews)See what guests said
Highly rated by guests – 89% would recommend
Highly rated by guests – 89% would recommend
Beach38
View27
Swimming Pool26
See map
8.0

Excellent

Location rating score

Excellent location - 390 meters to the beach
Parking
FREE
Popular landmarks
Phu Quoc Waterfall 5.4 km
Ho Quoc Temple 6.9 km
Long Beach 7.2 km
Duong Dong Market 8.0 km
Sao Beach 11.8 km
Phu Quoc Prison 12.3 km
Ong Lang Beach 12.9 km
Phu Quoc Countryside 20.3 km
Vinwonders Phu Quoc 25.6 km
Vinpearl Safari 26.6 km
Nearby landmarks
Farmers' Market 670 m
Sunset Sanato Beach Club 920 m
Phu Quoc Pearl Farm 1.4 km
T Mart 1.5 km
Airport viewpoint 2.4 km
Ngoc Hien Pearl Farm 2.7 km
Phu Quoc International Airport 3.0 km
Landing Airplanes 3.1 km
Sieu Thi Con Mart 4.2 km
Nuoc Hoa Tan Hao 4.5 km
SOL By Melia Phu Quoc

"The swim-up room is an interesting room that I’d recommend."

Sunghee - July 12, 2020
Standard Room - Guestroom SOL By Melia Phu Quoc
Lobby SOL By Melia Phu Quoc
Lobby SOL By Melia Phu Quoc
See all 64 photos
Removed from saved list
Free Wi-Fi
2019

SOL By Melia Phu Quoc

Duc Viet Tourist Area, Zone 1, Bai Truong, Duong To, Phu Quoc , Kien Giang, Cua Lap, Phu Quoc Island, Vietnam, 920000 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Free airport transfer

  • 390 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Cheaper than 72% of all properties in Phu Quoc Island in the last 24 hoursCompared to 653 Phu Quoc Island properties at Agoda for various dates
Value for money8.6
Distance to city center10 km
Location rating8.0
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport3.0 km

Rooms available at SOL By Melia Phu Quoc

XTRA SOL SUITE
...
  • Room size: 84 m²/904 ft²
  • Garden view
  • 1 king bed or 1 sofa bed
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Superior Room with Pool Access (3 Adults)
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed...
Enter dates to see prices
Superior Room with Pool Access
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room (3 Adults)
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed...
Enter dates to see prices
XTRA SOL JUNIOR SUITE
...
  • Room size: 53 m²/570 ft²
  • Garden view
  • 1 king bed or 1 sofa bed
Enter dates to see prices
Superior Room
...
  • Room size: 39 m²/420 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Room with Pool Access (2 Adults + 2 Children)
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed...
Enter dates to see prices
Standard Room (3 Adults)
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed...
Enter dates to see prices
Superior Room (2 Adults + 2 Children)
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 king bed and 1 single bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at SOL By Melia Phu Quoc?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to SOL By Melia Phu Quoc?

SOL By Melia Phu Quoc is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the resort know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at SOL By Melia Phu Quoc also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, SOL By Melia Phu Quoc has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort.

Is breakfast offered at SOL By Melia Phu Quoc?

Start your mornings right, with the continental and buffet breakfast options offered at SOL By Melia Phu Quoc.

What are my dining options at SOL By Melia Phu Quoc?

SOL By Melia Phu Quoc features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

What is the smoking policy at SOL By Melia Phu Quoc?

SOL By Melia Phu Quoc does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about SOL By Melia Phu Quoc

  • 8.8
    Excellent
    Staff 

    "The staff is friendly and helpful."

    Ngoc

    |

    January 1, 2021

  • 9.2
    Exceptional
    Staff 

    "Very friendly and helpful staff."

    Barbara

    |

    February 11, 2021

  • 8.0
    Very good
    Staff 

    "Staff is polite and friendly."

    Do

    |

    December 25, 2020

Property ranking|Compared to 653 Phu Quoc Island properties
See all rankings
Cleanliness score
8.8/10
Value for money score
8.7/10
Service score
8.6/10
Room size
35 sqm.
Better than
89
%
of Phu Quoc Island properties
Better than
87
%
of Phu Quoc Island properties
Better than
82
%
of Phu Quoc Island properties
Bigger than
79
%
of Phu Quoc Island properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.5
Excellent
1,093 reviews
Cleanliness
8.8
Facilities
8.6
Location
8.0
Read all reviews >
What travelers say they love:
The overall stay was beyond pleasant.
Sunghee from South Korea
Group
More about SOL By Melia Phu Quoc

More about SOL By Melia Phu Quoc

Built in 2016, Sol Beach House Phu Quoc by Melia Hotels Internati is a distinct addition to Phu Quoc Island and a smart choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Sol Beach House Phu Quoc by Melia Hotels Internati ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, ticket service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel offers an excellent variety of recreational facilities, including fitness center, sauna, outdoor pool, spa, massage. Superb facilities and an excellent location make the Sol Beach House Phu Quoc by Melia Hotels Internati the perfect base from which to enjoy your stay in Phu Quoc Island.

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Most talked about facilities

Swimming Pool

31 mentions

Breakfast

23 mentions

Beach

20 mentions

Food & Dining

7 mentions

What they offer

9.6
Exceptional
Staff 

"The staffs always smile and helpful."

Huy

|

July 20, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Vegetarian
Vegan
Gluten-free

Restaurants on site

The Kitchen
Cuisine:International
Menu:Buffet, A-la-carte
Shack
Cuisine:International
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of SOL By Melia Phu Quoc from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.6
Location8.0
Service8.6
Value for money8.6
High score for Phu Quoc Island
Rating
9+ Exceptional (234)
8-9 Excellent (107)
7-8 Very Good (121)
6-7 Good (36)
<6 Below Expectation (59)
Time of the year
Mar - May (147)
Jun - Aug (136)
Sep - Nov (121)
Dec - Feb (153)
All guests (1093)
All room types
All languages

Show reviews that mention 

Showing 557 verified guest comments
12345
10.0
Exceptional
Quynh from United States
Family with teens
Standard Room
Stayed 2 nights in July 2017

Simply amazing! From start to finish!”

I spent many hours trying to find the ideal hotel for my family of 8 while visiting Phu Quoc Island. All I can say is I will DEFINITELY come back here again in the future. From the newly built facilities to the comfy of the room, I was beyond amazed of how satisfying this trip turned out to be. The moment our family arrived, Sol Beach transferred us back safely to the hotel with welcoming friendly staffs, likewise in returning. Pool was even more beautiful than in the review pictures, beach was very clean, lights were turned on during nighttime, no way we could sleep out and missing out the fun by sitting at our balcony! Rooms were so beautiful, bed was extremely comfy, guaranteed to make you sleep anytime! Breakfast although needs a little improvements on more varieties to choose from. But beyond all, the staffs were so friendly and nice to every request we may had, I can't say how thankful I am enough for them making my family so happy during this trip. Highly recommend this place!

Reviewed July 11, 2017

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Dear Quynh, We hope you had a good journey back home and that you will once again keep fond memories of your stay at the Sol Beach House Phu Quoc. As on previous occasions, we would like to thank you for taking your time and reviewing our hotel on your departure. Your opinion and comments are highly valuable for our improvement in facilities and service. On behalf of the staffs and myself, I must say we were all delighted to have you back at the Sol Beach House Phu Quoc. We cannot be happier about the comments you wrote. We are glad you had such a wonderful experience with us and trust it will not be long before you will be back for another visit. We assure you in advance of our utmost care and attention and, in the meantime, remain at your entire disposal for any further particular you may wish. Yours Sincerely, Phuong Ngo Guest Experience Sol Beach House Phu Quoc

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SOL By Melia Phu Quoc
10.0
Exceptional
Paulo from United Arab Emirates
Family with young children
Xtra Sol Junior Suite
Stayed 3 nights in June 2018

SUPERB HOTEL! PERFECT STAY and LOCATION!”

Well what can I say, this is the best hotel I think in entire Phu Quoc Island. Our Room was absolutely amazing! The breathtaking view of the sea, glassed bathroom , We got a welcome gift of a bowl of fresh fruits a Vitenamese Hat and SOL Tote Bag, The food was INCREDIBLE. The staff were WONDERFUL most especially Lance the Filipino Manager heading the reception. The pool and how it was designed was something that you would really come back for more, facing towards the sweet and tranquil atmosphere of the beach, mini bar in the pool makes it more interesting and worthy. The cabanas set up for kids are absolutely a plus! My daughter enjoyed every minute of OUR STAY! I was having traveller’s diarrhea this time but my husband and daughter loved their food so much!

Reviewed September 09, 2018

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Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Guest Experience Department Sol Beach House Phu Quoc

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SOL By Melia Phu Quoc
8.8
Excellent
Giuseppe from Vietnam
Solo traveler
Standard Room
Stayed 2 nights in February 2021

Staying with my Pet”

Before starting my TET holiday vacation, I decided to go to Phu Quoc and book a few nights in Sol Melia hotel. In general, facilities are ok, the warm beach with a nice sunset also help here! What I loved the most was to be served by Oliver - a guy from Spain who really know how us European like to be treated, he took all over my staying make it very pleasant. Finally, the food there is not expensive compared to other 5stars resorts on the island, but it isn't the best food. My advice is to go out at night to the local market or the centre and have your local meal experience.

Reviewed February 06, 2021

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Dear Valued Guest, Xin Chao, from SOL by Melia Phu Quoc! Thank you for sharing to us your constructive fedback about your recent experience at YOUR HOUSE ON THE BEACH. Thank you for your compliments with our facilities and services particularly commending our Executive Chef Oliver. We will extend your compliments to him for his undying service during your stay with us. On the other hand, we apologize for those exceptional areas wherein you experienced lapses. We appreciated if you can share more information about the food you had in the hotel and our chefs will be doing their utmost to innovate on this area. We are still hoping that in the near future we will have another chance to welcome you back and experience the innovations with our services and facilities. We will MAKE YOUR HOLIDAYS FRESH again with your pet at YOUR HOUSE ON THE BEACH. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Melia Phu Quoc

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SOL By Melia Phu Quoc
9.2
Exceptional
nisith from France
Couple
Superior Room
Stayed 2 nights in March 2017

Fantastic stay”

We had a very good time at the hotel. We came here for our wedding anniversary and the hotel surprised us with a welcome cake, and bottle of wine! We also received a 20% voucher for Spa and Massage. We stayed at some many hotel before for various occasion and most of them would give a cake. This is the first time we go a bottle of wine! Thanks so much to the hotel staff. Breakfast was nice, and the private beach is fabulous! Nonetheless swimming pool was also big and nice. We could enjoy live band music every night at the swimming pool, fantastic! I strongly recommend Sol Beach house, especially if you are looking for a nice and quiet time in Phu Quoc. We will come again next time.

Reviewed March 25, 2017

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Dear Nisith Firstly congratulations on your wedding anniversary, and we wish you both many years of health and happiness in the years ahead. I appreciate your recognition of our intimate service and I am happy to know that you have been warmly taken care of by our colleague. Again, thank you for your trust in the Sol Beach House Phu Quoc. We look forward to welcoming you back next year to celebrate your anniversary. Best regards Thinh Guest Experience

Responded May 18, 2017
SOL By Melia Phu Quoc
9.6
Exceptional
Marc from Canada
Couple
Standard Room
Stayed 2 nights in February 2017

Relaxing weekend in Phu Quoc”

My wife and I had a fantastic weekend at the Sol Beach House in Phu Quoc. We really enjoyed the food, the pool and the beach. The hotel just recently opened, therefore it's very modern and clean. I would say the staff still needs some training, but this probably due to the fact the place is very new. That being said, we will definitely go back there, and recommend it to our friends.

Reviewed February 20, 2017

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Dear Marc Thank you so much for choosing Sol Beach House Phu Quoc to stay and for taking your valuable time to share with the broader Agoda community. I am very much delighted to hear that you enjoyed your stay with us and rest assured that your kind feedback will be shared with the broader hotel team. We look forward to welcoming you back very soon. With best regards, Thinh Guest Experience Trinh

Responded May 18, 2017
SOL By Melia Phu Quoc
10.0
Exceptional
Thị from Vietnam
Solo traveler
Standard Room
Stayed 2 nights in December 2020

Super friendly & lovely place”

I spent very good time here. They have Yoga classes by the beaches , all fitness activities which is a big plus. Especially Ngan (the activities manager) is really friendly & willing to make your stay nicer. I joined his Yoga class & felt so satisfied. All staffs are friendly, the pool is so amazing, the beach is private & has a lovely sunset view. All together makes this place is one of the best choices for your vacation in Phu Quoc

Reviewed December 21, 2020

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Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Trong Anh (Mr.) Guest Relations Officer SOL by Meliá Phu Quoc

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SOL By Melia Phu Quoc
9.6
Exceptional
Jiwan from South Korea
Couple
XTRA SOL JUNIOR SUITE
Stayed 3 nights in September 2018

I stayed for 3 nights and had complains, but very well handled by Service manager. ”

I've stayed and at the first day, untrained staff made big uncomfortable situation to me. so I raised very strong complain to the Hotel. After the investigation, service manager leader started very careful service to me and did his best to compensate all the situation till the last day of staying. Conclusively, I am very satisfied with this proper action from the hotel. I will visit again to take this kind of careful service if I will go to Phu quoc again. (Thanks, Mr. Lance.) This hotel has very beautiful sunset view + swimming pool, and beach. so if you wanna enjoy within Hotel for many days, this would be good choice.

Reviewed September 24, 2018

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Dear our Valued Guest, Xin Chao from Sol Beach House Phu Quoc. It`s our greatest pleasure to get such a good review from you. We highly appreciate your choice and time taken to share your experience. We are more than happy to know that you`ve been enjoying your staying with us and mostly we met your expectations. We also would like to say sorry if you met any inconveniences during your stay. Guest satisfaction is by far our top priority and your compliments are the best reward for us. Please be ensure we will forward all your compliments to Mr Lance and all the team. We are already waiting for your coming back to YOUR HOUSE ON THE BEACH to MAKE YOUR HOLIDAYS FRESH and to impress you more with our innovations. Best Regards, Oksana Ustiuzhina Guest Experience Department Sol Beach House Phu Quoc

Responded June 01, 2019
SOL By Melia Phu Quoc
10.0
Exceptional
Vinh from United States
Couple
Standard Room
Stayed 1 night in November 2019

Great hotel with nice swimming pool”

Pro: nice swimming pool with center bar, clean room, good A/C, ok breakfast buffet. Location is a little bit far from the center, but if you rent a motorbike is ok to cruise around Phu Quoc island. Con: none. Overall this hotel is great with the money paid for. Good resort for relaxation.

Reviewed November 10, 2019

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Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager Sol Beach House Phu Quoc

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SOL By Melia Phu Quoc
10.0
Exceptional
Reshvinjeet from Malaysia
Couple
Superior Room
Stayed 3 nights in November 2018

Amazing staff and ambience”

We were a couple traveling for 3 nights in Phu Quoc and decided to stay at Sol Beach House. It was definitely one of the best hotels we’ve stayed in. The staff were amazing! And the pool is the perfect place to chill after a long day spent outdoors.

Reviewed November 22, 2018

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Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

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SOL By Melia Phu Quoc
10.0
Exceptional
Tuyền from Vietnam
Couple
Standard Room
Stayed 2 nights in October 2017

Excellent resort ever!!!”

I spent 2 days here and was absolutely impressed by the friendly staffs and the beauty of the resort. Everything was amazing. I will definitely come back if i go to Phu Quoc.

Reviewed October 11, 2017

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Dear Tuyền, It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from friendly staffs to the beauty of our resort are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Your Sincerely, Thinh Tran Guest Experience Sol Beach House Phu Quoc

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SOL By Melia Phu Quoc
10.0
Exceptional
Sunghee from South Korea
Group
Standard Room
Stayed 1 night in June 2020

Amazing!”

The overall stay was beyond pleasant. The swim-up room is an interesting room that I’d recommend. The staffs, especially managers (the general manager and the guest experience manager Lance) were attentively helpful to make sure all of us having a great time. Paella at Ola restaurant is highly recommended!!! All of us had an amazing time. Thank you, Sol by Melia!!

Reviewed July 12, 2020

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Dear Valued Guest, Xin Chao, from SOL by Melia Phu Quoc! It is our pleasure to welcome you at YOUR HOUSE ON THE BEACH during your visit at Phu Quoc Island. Thank you for choosing us to become part of your travel destination during this time. You cannot imagine how grateful we are knowing that overall you had an incredible time with us. Thank you for sharing to us your wonderful insights about our services and facilities. We are more than happy that we able to MAKE YOUR HOLIDAYS FRESH and we able to meet your satisfaction and you are satisfied enough with our services and facilities. We will extend also your compliments to our management team (General Manager, Guest Experience Manager, Operations Manager and Executive Chef) for their impeccable service during your stay. At SOL by Melia Phu Quoc it is our aim to render superior guest experience and we are very delighted we able to do so. We cannot wait to have another great memories with you in the near future. SOL by Melia Phu Quoc

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SOL By Melia Phu Quoc
10.0
Exceptional
JAE from Vietnam
Business traveler
Superior Room
Stayed 2 nights in May 2020

One of the best resort ”

it's a very nice resort in Phu Quoc and swimming pool is best of best place you should enjoy while staying this resort

Reviewed May 13, 2020

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Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Meliá Phu Quoc

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SOL By Melia Phu Quoc
9.6
Exceptional
Henry from Vietnam
Couple
Standard Room
Stayed 2 nights in February 2020

Honest review ”

Positives: fantastic location, only 3km from the airport and 10 minutes to town. And being on the west side of the island, sunsets were spectacular! The room was spacious with lovely views, and the facilities were clean and well maintained. The staff was exceptional! The beach was private and serene with plenty of chairs and beds to relax. The pool was lovely too, but this is where a negative pops up. There just aren't enough chairs and beds, especially under shade, around the pool area. While it's not entirely the hotels fault, guests come down early and place their belongings on a bed and proceed to go breakfast, or worse, back to sleep in their rooms. As a result, all good spots in the pool area are taken by 9am. As someone who enjoys sleeping in, I could never get a spot by the pool. Luckily, the beach was amazing and I was perfectly happy there. The other negative was prices of drinks: 50k for crappy local beer & 170k for mediocre cocktails. With tax & service, this adds up fast!

Reviewed February 26, 2020

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Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! Thank you for choosing our hotel and become part of your holidays during your time in the lovely island of Phu Quoc. We appreciated your time and effort to share to us about your recent experience with us. We valued your compliments with our service and facilities. Rest assured that we will be doing our utmost in providing superior guest experience. Meanwhile, we appreciated that you shared to us some information in which you think we failed to meet your expectations and you are not satisfied enough. These insights will be valuable in order for us to serve you even better in the future. We will forward your comments to respective departments involved and we will be closely monitor this feedback. We are looking forward to welcome you again in the future and experience the innovations with our service and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Meliá Phu Quoc

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SOL By Melia Phu Quoc
8.8
Excellent
Anand from Vietnam
Family with teens
Superior Room
Stayed 2 nights in November 2018

Excellent”

Sol beach house is quite near the airport approx 10kms. It has a shuttle pickup from the airport at specific timings. Food, ambience, location, beach are excellent and so are the facilities on the property. They need to improve on two things mainly firstly, bathroom door is transparent. Secondly they charge you for everything ie, I lost one key card and was charged VND200k for the same. I guess the hotels in Mui Ne , Dalat, Nha Trang, Vung Tau spoilt me. Also this is a hotel for the well heeled as food is extremely expensive so beware!!

Reviewed November 07, 2018

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Dear Anand, Xin Chao from Sol Beach House Phu Quoc! Thank you for choosing our hotel during your holidays in the beautiful island of Phu Quoc! We appreciated your time to share your recent experience with us to your fellow travelers. We are very grateful that you appreciated our hotel location, our free shuttle bus service from the airport, our food, our hotel ambiance and our beach. We will do our utmost to sustain the level of satisfaction for our guests. On the other hand, we apologized if in some aspects we failed to meet your expectations. For your bathroom problem, this caught our attention already and we will innovate this in the near future. With regards of charging you 200,000 VND for the lost key card, this is upon our hotel policy and we are sorry if this is not in accordance to your satisfaction. We valued your suggestion and we will be moving forward to improve the level of our service and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Rela

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SOL By Melia Phu Quoc
9.6
Exceptional
HUI from Malaysia
Group
Standard Room
Stayed 3 nights in September 2019

Friendly and welcoming staff, amazing beachside pool, spacious,modern and clean room with seaview ”

Very good experience in sol beach house, will definitely recommend to others! Free airport shuttle service, smooth check in service, spacious, modern and clean room. All room types facing sea view (subject to avaibility). 5 stars international buffet breakfast from 7-10am. Free activities like yoga, aqua fitness, gym, ping pong available. Friendly staff to call taxi/book tour/even carry your luggage to your room! Beachside pool is amazing! I can stay in hotel all day long! Cons: the hotel situated 15minutes from the town area, around 140k dong/way. Free shuttle service is provided but in limited time schedule. My room was not supplied with towels but the staff responded fast to send me the towel. Overall it’s a very good stay experience. Will come here again!

Reviewed September 17, 2019

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Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! Thank you for sharing to us your constructive feedback about your recent stay in our hotel. We appreciated your time and effort to let us know the outcome of your experience. Thank you for all the compliments about our services and facilities. Rest assured that at YOUR HOUSE ON THE BEACH, providing quality and superior guest experience is our priority. On the other hand, we are sorry for all the lapses you had during this time. We will be taking note your feedback and suggestions and this is the only means we can improve our service. We are looking forward that in the future we can serve you even better with our innovations in our services and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager Sol Beach House Phu Quoc

Responded September 17, 2019
SOL By Melia Phu Quoc
9.6
Exceptional
Bernardus from Indonesia
Couple
Standard Room
Stayed 3 nights in September 2017

Memorable”

Everything was perfect. Room was nice and very clean, don't forget to ask the high floor for best view. The staff was helpful and friendly. Located 10 minutes by taxi from Airport, for saving your pocket the hotel provide shuttle bus and it was very helpful. If you want to go downtown or discover a whole island, the hotel can help to rent a motorbike. Great breakfast and live music every night during my stay. I will back here again for staying at PQ island.

Reviewed September 06, 2017

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Dear Bernardus, Greetings from Sol Beach House Phu Quoc! It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review. On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Kind Regards, Phuong Ngo Guest Experience Sol Beach House Phu Quoc

Responded September 06, 2017
SOL By Melia Phu Quoc
7.2
Very good
Nguyen from Vietnam
Couple
Superior Room
Stayed 1 night in August 2018

Good facilities and view from room, but staff is not good”

Pros: Lobby, swimming pool is nice and big; breakfast buffet & set menu for lunch is delicious Cons: the staff is not friendly and not useful. I have to wait a long time for check in, late over 2pm without any guidance from receptionist. Just it, everything is good and I will come back this resort if I travel to Phu Quoc again.

Reviewed August 05, 2018

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Dear Nguyen, Warmest regards from Sol Beach House Phu Quoc! It is a great pleasure to know that you enjoyed our resort. However we still feel that we could do it better. We would focus on staff training to provide a better service. Our check in time is 2pm so despite we try our best to give the rooms before sometimes due to the high occupancy we cannot. If you come back to Phu Quoc anytime we would love to welcome you again! Sincerely, Alvaro Fernandez Lopez Guest Experience Manager

Responded August 08, 2018
SOL By Melia Phu Quoc
8.8
Excellent
Tam from Vietnam
Couple
Superior Room
Stayed 1 night in September 2017

Khách sạn view đẹp, cơ sở vật chất mới, món ăn thì hơi tệ”

Mình đi du lịch cùng bạn nhân dịp sinh nhật anh ấy, chỉ ở đây tgian ngắn thôi nhưng khá hài lòng về cơ sở vật chất cũng như nhân viên ở đây. Vào hôm check in mình mới nhắn với lễ tân rằng hôm ấy là sinh nhật bạn của mình và mình muốn hỏi mua 1 cái bánh kem nhỏ (do đi tìm trên đường không thấy, mình không rành đường mà KS lại hơi xa trung tâm) không biết có thể hay không. Thu ngân xin phép mình một ít thời gian để hỏi lại nhà hàng. Nhưng chỉ vừa lên tới phòng 1 bạn lễ tân đã đt lên nói rằng Sol sẽ tặng bạn mình bánh kem sinh nhật. Rất dễ thương. Về không gian phòng: rộng rãi và thoáng mát, view nhìn thẳng ra hồ bơi và biển, mình rất thích tắm bồn và bồn ở đây thì khá sạch và mới (chắc do KS mới hehe) Nhà hàng SHACK: đồ ăn ở SHACK chủ yếu ăn cho lót dạ ăn bữa ăn nho nhỏ, mà với mình thì cũng khá hợp khẩu vị. Hồ bơi: sạch, đẹp, thoáng, không có cát, nước trong veo, lúc đó cũng ít người bơi mà đa số lại là khách HQ nên thoải mái. Nhà hàng OLA BEACH CLUB: với mình món bò ở đây là một

Reviewed May 10, 2018

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Dear Tam, We hope you had a nice journey back home and that you will once again keep fond memories of your stay at the Sol Beach House Phu Quoc. Your opinion and comments are highly valuable. On behalf of the staff and myself, I must say we were all delighted to have you back at the Sol Beach House Phu Quoc. We assure you in advance of our utmost care and attention and, in the meantime, remain at your entire disposal for any further particular you may wish. Sincerely Yours, Guest Experience Department Sol Beach House Phu Quoc

Responded June 10, 2018
SOL By Melia Phu Quoc
10.0
Exceptional
Anh
Couple
Superior Room
Stayed 2 nights in November 2018

great stay”

very good resort for your stay in Phu Quoc

Reviewed April 28, 2019

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Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

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SOL By Melia Phu Quoc
9.2
Exceptional
yoojin from South Korea
Couple
Standard Room
Stayed 2 nights in November 2018

Pool is good! ”

They are kind and always be nice. The location is a little bit far from duong dong town. And they offer the shuttle bus between town and resort. But If you need to use it, you have to book a shuttle. Otherwise you might get a taxi. Pool is so big and nice. It has great view also. I could see an amazing sunset everynight! If you stay at sol beach house, You could see too! Hope you enjoy your journey☺️

Reviewed November 29, 2018

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Dear Valued Guest, Xin Chao from Sol Beach House Phu Quoc. Thank you for choosing us and sharing your experience. It`s a big honor for us to get such an amazing review. Here in YOUR HOUSE ON THE BEACH to meet your expectations and to make you FEEL THE MOOD is our major priority. We are more than happy to know that you`ve been satisfied with our services and facilities. Please be ensure you`re always welcome in Sol Beach House Phu Quoc and don`t hesitate to contact us for any further information. Best regards, Oksana Ustiuzhina Guest Experience Department Sol Beach House Phu Quoc

Responded June 01, 2019
SOL By Melia Phu Quoc
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