Okay resort for the price”

Stayed for 2 nights in this resort. The room was flooded with water from the a/c, and the room smells like paint. Called front desk and they transferred us to an upgraded pool view room instead of garden view. 2nd room is okay, no paint smell and ac works perfect. Originally booked solea palm and solea resort (which is 2 different buildings but in 1 resort), but they let us stay in solea palm so we won’t need to transfer again. Food in the earth restaurant is average, nothing special, limited choices specially in the dessert area and japanese area, drinks are not included in the buffet price as well. So we opt to eat outside the next day. Pools are big, my baby enjoyed the kid’s pool area.

Very good”

I highly recommend Solea Palm Resort Mactan to family with children, however, the place is not suitable for family with adults. The place is also suitable for company teambuilding. The picnic area is nice. Hope the hotel management will also consider the safety of the guests through using keycard when using the elevator, Service maintenance crew is using the same elevator with guest elevator,

Exceptional”

If somebody is looking for a place to relax with their family I can highly recommend SOLEA PALM RESORT.. The place is so wide, clean the staff are so accommodating... I had a great bonding with my family.. thank you

Not that much as before... ”

We stayed some nights at Solea since 2018 and this year is worse than ever. Maybe because of the pandemic but still. This year, we stayed at their newest bldg and I thought it was great than before but there is no difference from the old one. I don't like the concept of their elevator as it's all black! The biggest pool is under renovation and nothing fancy at the new bldgs pool except for the clear glass, and the waterpark was closed too. For me, Solea should tell clients that they are under renovation to set clients' expectations. Buffet breakfast and dinner is not that good as well compared to previous years and P600 per person for the buffet is not worth it though considering the food selection. Overall, still a good deal to stay for a quick vacay.

Amazing Place!”

We had a blast celebrating our get-together in Solea. The ambiance of the place was very cozy and warm. The staff were very friendly and accommodating, answering all our questions and they also provided suggestions to make our stay very enjoyable. I would totally recommend coming to this place. The only downside we experienced was the unavailability of the inflatable pools and lagoons but that is totally understandable especially with the pandemic still around.

Excellent”

The rooms were clean. A few things we also would like to recommend based on our observation: No slippers provided for inside use - this expectation I base on my experience in staying in hotels, they usually provide slippers for inside use. So bring your own slippers for inside use. Their drinks are pricey and no available for groups (pitsel). I would really want to try their fruit shakes but prices are not reasonable for me. Their food servings are good for 3 to 4 persons that is why their starting prices are higher. Around 330 up. So if you are on a budget, you may as well resort to food deliveries online. Unfortunately location is quite far from fast food establishment. What I really loved about the place is that they have a lot of pools to choose from since we are trying to avoid be in close contact with other people. They have for kids area too. Overall, for the price we paid for stay its worth it. Our view from our balcony is also beautiful. 😍😍😍

Excellent Customer Service! ”

I was pleased with our stay. Staff were accommodating and also honest. Accidentally left one of my bags with my wallet and cards inside. Staff from the restaurant have their lost and found logbook. Everything was recorded and when I came back it was intact, nothing was taken. Thank you so much Solea!

Above average”

If you want to spend time at the beach and pool without spending so much, you can make Solea Palm Resort your choice. They had around 6 or 7 pools open so you can at least have more space for social distancing. The beach though was murky and the seabed was mushy beneath the feet so that was uncomfortable and disappointing. Our room was not properly cleaned. There were wet streaks on the floor created by the mop i think and the sheet on one bed had a little soil on the side. The floor was leaking coz some wooden planks got detached and there was brown liquid coming out of it. We noticed this on the second night and got too tired to request for transfer so I just cleaned it off and avoided stepping on that part. Housekeeping woke us up for 2 consecutive days even if if we did not request for our room to be made. All in all, not worth the cheap price.

Solea Weekend”

I had an overnight stay at Solea and I can say it was satisfactory. My son really love the kiddie pool and he can't stop asking me to go back. I will definitely book again.

Amazing. ”

Spectacular view. Good place to relax, staffs are friendly, I will surely be back because one day is not enough. Thanks Solea for the experience 😍😍

Value for money”

My son enjoyed our stay here so much! He had fun playing at the playground/kiddie pool area. The food was excellent too. See you again soon, Solea!

Excellent”

Overall I am satisfied with my stay. Just one thing to add I booked for Palm resort but they gave me a room on seaview which I think would cost less than what I payed.

Staycation”

We enjoyee our stay in Solea. The kids loved the Aquaplay pool. The kids enjoyed the slide a lot and like that water level was safe for playing toddlers. Service though was a bit slow. When I call service from room it takes a lot of time before a staff answers or attend your inquiries. I think they have less staff attending to all guests.

Great stay! ”

a last minute decision to celebrate my birthday with doubts because of the pandemic but it was worth it..the place may be kinda far but the resort was superb. you can really relax especially that you have big place to wander around with a great view. the rooms were also really nice and the breakfast was sooo good! will definitely come back

COVID Crisis Does Not Apply”

Really had looked forward to going here but unfortunately I cannot recommend it after our 3d/2n stay. First off, it's not easy to get to like many resorts in Mactan but this one is in Cordova which makes it even more difficult to get to. The road back to the resort is narrow at times & vehicles that meet up have to decide who goes first. There are actually 2 resorts next to each other & the 2nd one looks run down (almost abandoned but actually the gym is there for those who want to use it - though the elevator has a damaged light so it's dark going up/down). First impression of the room seemed nice but we encountered 2 small cockroaches during our stay. There are signs of damage in the hallway (hole in the ceiling from water) while the main pool is under repair work (better to take UG floor & get over if you want to use the deck with bar/restaurant). You are only given one card for your room but I'm guessing they've had issues with people leaving 1 card in the room to keep the A/C running while out of the room. Now most of us don't go to a resort for TV but the channels provided were very limited & so at night when the pools were shutdown, our kids didn't have much to watch. One of the complaints I have is that when purchasing any food or drink from the 2 restaurants, you don't pay the price paid but they add on the VAT after (unlike other places that already have it included). As for a positive, the pizza is a good size for the price paid. Room service includes an additional 10% fee & takes around an hour to get the food (didn't know it took that long to cook pancakes with some fruit on the side & a glass of juice) & when I asked for utensils, they didn't bring them & I had to go back down to ask (instead of giving them to me, they said they would send them up which took another 10 minutes). There are only 3 pools operational as of the beginning of Nov, with 2 of them being suited for kids more than adults (actual kiddie pool which was okay though some of the water

Room size and facilities are great for family vacays”

I was worried that the room will not be ideal as we were with a toddler but my little one loved the big mirrors in the room and it was quite spacious. The best part is having a lot of pools to choose from and the hall ways are wide so we have maintained social distancing. I wish they could have more selection for their ala carte menu. There was no buffet dinner, maybe because it was a weekday with only a few guests but I'll look forward to trying their lunch or dinner buffet when we return. I'll definitely book again soon.

Rooms are modern, aesthetic, Very Clean”

I like the design of the rooms its like staying in a condominium. Its has a modern and luxurious look. The bathroom is clean and neat but our sink clogged during our while stay. We had lunch when we arrived and the price is fine considering their servings big. We understimated this and ordered too much. Maybe next time the staff should be attentive while the customers are ordering so that they could give advice. There weren’t much people at a time when we had lunch but the serving was a little bit slow. There were amenities still on construction while we visited so there really wasn’t much to see that time yet but its okay. Their restaurants and food is really good. The driveways are really narrow its fitted for one auto. Overall it was good.

Great value for your money. Except the food.”

They had a huge discount when I visited the place. I was looking forward to use most of the facilities, but because of the pandemic, most of them are not available (which was a huge bummer). Only 3 out of 7 pools were available during the time, and I was looking forward to take a dip in their 'infinity pool' and their waterpark. The only thing I do not recommend is the food. I believe that the food is waaaaay overpriced for a mediocre dish, and their Facebook account needs a lot of updating since there are unavailable/[being] rehabilitated facilities at the resort which were not mentioned online.

Very good”

I had fun during my short staycation. The place is covid friendly as the place is so big. We even enjoy the one side of the pool just by ourselves. Just minor things that I don’t like is no slippers, toothbrush is available but you still need to call frontdesk to get it. Some areas in the hallway are kind of old already. We even had a bit of an issue on our door. Anyways, everything is still good for me and very sulit considering I got the sale price. Thanks

Nice stay”

Kids had fun especially in the Cebu Peebles Club however I’m not satisfied with their service, check in takes time, didn’t even think of giving an option to let their guests complete the health forms ahead to minimize queue you need to wait at least 30 mins. Parking area is way too far and no standby by guard or personnel in case someone wants to go to the parking area. Facilities although not all operational but kids enjoyed so it’s fine. Room is clean and sanitized