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Swimming pool [outdoor], Somerset Bencoolen Singapore in Singapore
One-Bedroom Deluxe - Bed, Somerset Bencoolen Singapore in Singapore
Guestroom, Somerset Bencoolen Singapore in Singapore
Lobby, Somerset Bencoolen Singapore in Singapore
Lobby, Somerset Bencoolen Singapore in Singapore
Swimming pool [outdoor], Somerset Bencoolen Singapore in Singapore
Swimming pool [outdoor], Somerset Bencoolen Singapore in Singapore

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8.6

Excellent

1,800 reviews

1,800 reviews

Housekeeping49
Breakfast15
Children's activities12
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Bencoolen Mosque
50 m
Action Theatre
100 m
Bencoolen Street
100 m
Curiocity Gallery
120 m
Art-2
120 m
Popular landmarks
Orchard Road
1.4 km
Singapore Flyer
1.8 km
Sands Skypark Observation Deck
2.0 km
Chinatown
2.1 km
Cloud Forest
2.4 km
Closest landmarks
V Hotel Pool
40 m
Renxin Traditional Chinese Medicine
100 m
Maghain Aboth Synagogue
160 m
Bencoolen Underground Mall
170 m
The league gym
190 m

Somerset Bencoolen Singapore

51 Bencoolen Street, Bugis, Singapore, Singapore, 189630 - See map

Make your best journey to Singapore with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in Bugis, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

Located in heart of Singapore

Check-in [24-hour]

Airport transfer

Excellent breakfast

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [outdoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Singapore are being booked every minute!
Value for money8.4
Distance to city center1km
Location rating8.8
Nearest airportSeletar Airport (XSP)
Distance to airport13.1 km

Rooms available at Somerset Bencoolen Singapore

Very good
Room comfort & quality

8

Two-Bedroom Deluxe
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
2-Bedroom Premier Apartment
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
One-Bedroom Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1-Bedroom Premier Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Deluxe Residence
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Master Suite Ocean View
...
  • Room size: 81 m²/872 ft²
Enter dates to see prices
Master Suite Ocean View King - All Inclusive
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Two Bedroom Deluxe Apartment
...
  • Room size: 72 m²/775 ft²
Enter dates to see prices
2 Bedroom Premier
...
  • Room size: 81 m²/872 ft²
Enter dates to see prices
1 Bedroom Premier
...
  • Room size: 52 m²/560 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Somerset Bencoolen Singapore provide airport transfer?

Somerset Bencoolen Singapore provides airport transfer service upon request with an additional charge of 86 SGD in local currency. To request, check the box on the booking form just before the payment page.

Does Somerset Bencoolen Singapore offer dry cleaning services?

Yes! Somerset Bencoolen Singapore (SG Clean Certified) provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

What kinds of facilities are offered for children at Somerset Bencoolen Singapore?

While on family trip with your loved ones, your kids can also experience the fun in sports and recreation facilities made available at Somerset Bencoolen Singapore which include kids pool and children's playground.

What procedures does Somerset Bencoolen Singapore take in terms of hygiene, safety, and cleanliness?

Somerset Bencoolen Singapore fulfill our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with doctor/nurse on call, sterilizing equipment, staff trained in safety protocol, first aid kit, temperature check for guests and staff, free face masks, and body thermometer for all rounded safety precautions and hygiene protocols.

Does Somerset Bencoolen Singapore offer an option for contactless check-in and check-out?

At Somerset Bencoolen Singapore (SG Clean Certified), guests can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

What is the average travel time to the nearest airport from Somerset Bencoolen Singapore?

The average travel time to get from Somerset Bencoolen Singapore to the airport is 30 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at Somerset Bencoolen Singapore?

Somerset Bencoolen Singapore's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Somerset Bencoolen Singapore have?

Somerset Bencoolen Singapore (SG Clean Certified) has a total of 12 floors.

How many rooms does Somerset Bencoolen Singapore have?

Somerset Bencoolen Singapore (SG Clean Certified) has a total of 110 rooms.

What is the verified guest review consensus about Somerset Bencoolen Singapore's pet services?

100.0% of our verified visitor evaluations have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Somerset Bencoolen Singapore (SG Clean Certified) down in the review section.

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Explore the neighborhood

What people love about Somerset Bencoolen Singapore

  • 10

    Exceptional
    Cleanliness

    "Hotel was very clean."

    Kate

    |

    May 24, 2023

  • 10

    Exceptional
    Location

    "Good location and cleanliness."

    ignacio

    |

    March 13, 2023

  • 9.6

    Exceptional
    Location

    "Checking in was fast and hassle free, location was good, quite convenient if you wish to go Bugis and orchard road."

    Alison

    |

    May 13, 2023

Overall rating:

8.6

Excellent
1,800 reviews
Cleanliness
8.5
Facilities
8.1
Location
8.8
Read all reviews >
What travelers say they love:
The toilet was nice and spacious, along with the bathtub.
Abu from Singapore
Group
More about Somerset Bencoolen Singapore

More about Somerset Bencoolen Singapore

Somerset Bencoolen Singapore

Somerset Bencoolen Singapore is the perfect choice for travelers who want to take in the sights and sounds of Singapore. Experience an urban escape in Singapore with a stay at Somerset Bencoolen Singapore, with its exceptional location right in the city center.
The facilities and services provided by Somerset Bencoolen Singapore ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Singapore.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Somerset Bencoolen Singapore. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Somerset Bencoolen Singapore include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator and bottled water in some rooms. Somerset Bencoolen Singapore also provides a hair dryer and toiletries in bathrooms for select rooms.


Dining and things to do

To fill your days, be sure to check out the fantastic facilities offered at Somerset Bencoolen Singapore. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Singapore. The most well-known nearby local attraction is Singapore Flyer which is located just about 1.7 km away.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

39 mentions

Housekeeping

27 mentions

Swimming Pool

17 mentions

Food & Dining

7 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • LAN Internet in room [free]
  • Microwave
  • Non-smoking
  • Refrigerator
  • Sofa
  • TV [flat screen]
  • Wi-Fi [free]

Location

51 Bencoolen Street, Bugis, Singapore, Singapore, 189630
Excellent
Location

8.8

Airports
  • Seletar Airport (XSP)
    13.1 km 20 min drive
  • Singapore Changi Airport (SIN)
    17.3 km 24 min drive
Public transportation
  • Bencoolen MRT Station
    120 m 1 min walk
  • Bras Basah MRT Station
    270 m 4 min walk
Hospital or clinic
  • Renxin Traditional Chinese Medicine
    100 m
Shopping
  • Orchard Road
    1.4 km
Convenience store
  • 7 Eleven
    180 m 5 min drive
Cash withdrawal
  • ATM
    190 m 6 min walk

What's nearby

Popular landmarks
  • Orchard Road
    1.4 km
  • Singapore Flyer
    1.8 km
  • Sands Skypark Observation Deck
    2.0 km
  • Chinatown
    2.1 km
  • Cloud Forest
    2.4 km
  • Gardens By The Bay
    2.5 km
  • Singapore Botanic Gardens
    4.2 km
  • National Orchid Garden
    4.2 km
  • Universal Studios Singapore
    5.8 km
  • Singapore Zoo
    13.3 km
Nearby landmarks
  • V Hotel Pool
    40 m
  • Bencoolen Mosque
    50 m
  • Action Theatre
    100 m
  • Renxin Traditional Chinese Medicine
    100 m
  • Bencoolen Street
    100 m
  • Curiocity Gallery
    120 m
  • Bencoolen MRT Station
    120 m
  • Art-2
    120 m
  • Sunshine Plaza
    130 m
  • New2U Thrift Shop
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is available at no additional charge and is subject to availability.
  • Housekeeping is done daily except on Sundays and public holidays.
  • Hen and stag parties are not accepted.
  • Minimum length of 7 consecutive nights stay apply at the property.
  • Rental of pocket Wi-fi is available at the property. Charges may apply.
  • Please be informed that this property is undergoing refurbishment. There will be ongoing renovation works on weekdays from 9am to 6pm, and do expect some noise disturbance. The serviced residence remains operational and facilities such as the swimming pool and gym are open with safe measures. For the time being, children’s playground and playroom are temporarily closed. We apologise for any inconvenience.
  • The minimum age required to check in is 18 years.
  • The main guest must to be at least 18 years old to check-in.
    The main guest 17 years old and under will not to be accepted for the check-in.
  • With effect from 1 February 2022, Vaccinated-differentiated Safe Management Measures (VDS) in Singapore will be expanded to cover leisure guests in hotels. Only fully vaccinated individuals will be able to check in to the hotel to stay. This does not apply to children 12 years or under.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee86 SGD
  • Distance from city center1km
  • Travel time to airport (minutes)30
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors12
  • Number of restaurants0
  • Number of rooms 110
  • Room voltage240
  • Year property opened2004
Parking
  • Daily parking fee28 SGD

Property announcements

This property may accept guests arriving via Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Vaccinated Travel Lane (VTL). Guests issued with Stay-Home-Notices cannot be accommodated.


Please be informed that there is ongoing renovation work at the property vicinity with expected completion by Q1 2023. This renovation work will take place from Monday to Saturday from 09.00 AM to 07.00 PM with some noise disturbance.


The serviced residence remains operational with facilities such as the swimming pool and gymnasium will be open with safe management measures. We apologize for any inconvenience caused.

We are going cashless! In order to enhance your guest experience, please note that we will only be accepting the following payment methods: Credit card, debit card, secured online payment, mobile payment, and electronic bank transfer

Reviews of Somerset Bencoolen Singapore from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.5
Facilities8.1
Location8.8
Room comfort and quality8.0
Service8.6
Value for money8.4
High score for Singapore
Rating
9+ Exceptional (160)
8-9 Excellent (85)
7-8 Very Good (105)
6-7 Good (36)
<6 Below Expectation (43)
Time of the year
Mar - May (114)
Jun - Aug (115)
Sep - Nov (85)
Dec - Feb (115)

Show reviews that mention 

Showing 429 verified guest comments
12345
10.0
Exceptional
Mui from Singapore
Family with teens
Two-Bedroom Deluxe
Stayed 2 nights in January 2022

Awesome stay.”

We stayed for 3 days 2 nights at 2 bedroom deluxe apartment. there is a common bathroom, as well as additional bathroom at 1 of the bedroom. the bathroom at the bedroom comes with a bathtub as well. there was also a kitchen, a common dining area. the kitchen provides most of the basic kitchenware and they are all clean and in good condition. we do not know how to use the cooker, but upon dialing the guest service, a staff came up almost instantly to show us how to use. the tv in the living room is samsung tv that has many channels - including kbs world and "oh!k"! would be nice if Tvn asia and ONE are included as well. my only minor feedback is, the aircon tend to be too cold but not an issue since it is adjustable. also, the water pressure for the bidet is a bit too low. i used the gym as well; although this gym is a little rundown,

Reviewed January 18, 2022

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Dear Mui, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for reviewing your recent stay with us. We are delighted your family and you had a great stay with us, and you like the décor and ambiance of our 2-bedroom Deluxe apartment. --- We are truly humbled and appreciative of your heartwarming compliment for our team’s prompt service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking our team for their dedicated service. Thank you! -- All of us earnestly look forward to welcoming you back and be of service to you again. Thank you for giving us the great privilege and pleasure to be of service to your family and you, and we wish you well. Thank you for your valued support.- Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
10.0
Exceptional
James from United States
Couple
One-Bedroom Deluxe
Stayed 5 nights in September 2022

Great hotel in awesome location ”

The staff was friendly and attentive, the room and hotel areas were always clean, the bed was very comfortable and the location was amazing. So many things within a block or 2. Will stay again if I return to Singapore

Reviewed September 10, 2022

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Dear James, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for taking time to review your stay with us. We are delighted your lovely partner and you had a comfortable and enjoyable 5-nights stay with us, and you find our central location with easy accessibility to eateries, nearby malls and 2 MRT stations convenient. It brings us much joy to learn you shall be returning to stay with us and we shall do all possible to be deserving of your valued trust. All of us have truly enjoyed being of service to your partner and you, and we earnestly look forward to welcoming you back in the near future. We are at your service, and we wish your partner and you well. Thank you for your valued support. -- Kind regards, The management of Somerset Bencoolen

Responded September 11, 2022
Somerset Bencoolen Singapore
10.0
Exceptional
Peng from Singapore
Family with teens
Two-Bedroom Deluxe
Stayed 2 nights in August 2022

Quality as expected!”

This is my second time staying at this hotel with my family and we enjoyed the cleanliness, facilities and its great location. Check in was smooth and staff were friendly. Delivery of extra beverage sachets to room was quick on a public holiday. Will return again!

Reviewed August 11, 2022

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Dear Peng, Greetings from Somerset Bencoolen and welcome back! Thank you for your valued support for our serviced residence and for taking time to review your recent stay with us. We are delighted your lovely family and you had another great stay with us, and you found our central location with easy accessibility to many eateries, shops and transportation options convenient. We are truly humbled and appreciative of your heartwarming compliment for our team’s service ,and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. ---- All of us have truly enjoyed being of service to your family and you, and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service, and we wish you well. Thank you. --- Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
10.0
Exceptional
Indri from Indonesia
Business traveler
One-Bedroom Deluxe
Stayed 3 nights in July 2022

The size was great”

Nice apartment with premiere location. There are 2 MRT’s station nearby, bus station is in the front of your hotel. If you are hungry, they have padang resto that have connecting door to the hotel. For singapore, the size of the apartment is spacious. For moslem, the mosque is next to the hotel. There is a renovation going on, hopefully it will finish soon.

Reviewed August 08, 2022

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Dear Indri, Greetings from Somerset Bencoolen! Thank you for choosing our serviced residence and for taking time to review your recent 3-nights stay with us. We are delighted you had a great stay with us and that you like the size and ambiance of our 1-bedroom Deluxe apartments. All of us are indeed heartened to learn you find our central location with easy accessibility to many eateries and transportation options convenient and having Masjid Bencoolen nearby an added value to your stay with us. Ith your recent stay experience, we sincerely hope our serviced residence will now be your choice lodging when your travels bring you back to Singapore and that you will also recommend us to your family and friends. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service, and we wish you well. Thank you. Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
9.6
Exceptional
Mary from United Kingdom
Couple
One-Bedroom Deluxe
Stayed 3 nights in November 2022

Great location and very well equipped”

The apartments at the Somerset Bencoolen are across the street from Bencoolen MRT station on the Downtown line and very convenient for getting around Singapore. The apartment was for 2 people and was just perfect for us. It had all of the basic equipment in the kitchen and it was spotlessly clean. Wifi and Aircon worked well and the bed was comfortable. The apartment really lacked nothing and we would definitely stay here again.

Reviewed November 06, 2022

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Dear Mary, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your positive feedback. All of us are delighted your partner and you had an enjoyable and comfortable 3-nights stay with us,and you found our strategic location with its close proximity to many shops, eateries and Bencoolen MRT station just a few steps away from our residence ideal for your holiday in our city-state..— We are thrilled to learn you shall be returning to stay with us again and we shall do all possible to ensure you have another great stay with us and be deserving of your valued trust and support. Thank you for giving us the great privilege and pleasure to have been of service to your partner and you. We look forward to being of service to you again soon. We are at your service, and we wish both of you well. Thank you. Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
10.0
Exceptional
Abu from Singapore
Group
Two-Bedroom Deluxe
Stayed 2 nights in August 2021

Great Value, Great Location, Great Stay”

A super wonderful place to have a staycation with a large group. The room feels spacious and modern. We made great use of the Samsung Smart TV for entertainment. The kitchen was also fully equipped with the essentials. The toilet was nice and spacious, along with the bathtub. The view from the pool is also very photoworthy. Location is prime. MRT Station is literally across the street and about 12 minutes walk to Bugis Junction. For the price, really can't ask for more

Reviewed August 22, 2021

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Dear Abu, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for letting us know you had a great stay with us, and you are impressed with the ambiance and décor of our apartments. We are indeed heartened to learn you especially liked spending time at our pool area where you enjoyed viewing the awesome skyline of our garden-city. With your recent stay, we truly hope you will now make our residence your choice serviced residence in Singapore as we earnestly look forward to welcoming you back. We are at your service. Thank you for giving us the great privilege and pleasure of being of service to you. Your valued support is much appreciated. Kind regards, The management of Somerset Bencoolen

Responded August 23, 2021
Somerset Bencoolen Singapore
10.0
Exceptional
Michael from Australia
Solo traveler
One-Bedroom Deluxe
Stayed 12 nights in April 2022

Very Good Apartment Hotel”

This property has just been renovated and is in a very good central location. Quiet, clean and good wifi. I would definitely stay here again. There is a very good pool on the roof as well.

Reviewed April 20, 2022

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Dear Michael, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for letting us know you had a wholly enjoyable and comfortable 12-nights' stay with us, and you like the décor and ambiance of our newly refurbished apartments. --- It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support. All of us have truly enjoyed being of service to you, and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, The management of Somerset Bencoolen

Responded April 27, 2022
Somerset Bencoolen Singapore
9.2
Exceptional
amna from Australia
Couple
Two-Bedroom Deluxe
Stayed 10 nights in January 2023

Great stay at Somerset Bencoolen”

Great hotel, spacious apartment, excellent location, 2 MRT lines walking distance, excellent and helpful staff. Daily cleaning service was fantastic. As our flight was late in the afternoon we were able to leave our bags at the reception upon check out. After coming back to collect the luggage the staff member escorted us to the rooftop to use shower facilities and change room, all complimentary. We highly recommend this hotel.

Reviewed January 20, 2023

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Dear Amna, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our hotel and for your high recommendation for our strategically located hotel. We are thrilled to learn your husband and you had a great stay with us, and you found our prime location with easy accessibility to many eateries, public transport options and nearby malls convenient.--- With your recent stay experience with us, we sincerely hope Somerset Bencoolen will now be your choice lodging whenever your travels bring you back to Singapore, and you will also recommend us to your friends and family. It has truly been our great privilege and pleasure to have been of service to your husband and you, and all of us truly look forward to welcoming you back. We are at your service, and we wish both of you well. Thank you for your valued support. ---- Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
9.6
Exceptional
Kristin from Indonesia
Family with teens
One-Bedroom Deluxe
Stayed 4 nights in November 2022

Good Choice ”

This apartment is very nice and clean. The location is great, near MRT, walking distance to Bugis and Orchard. Also a lot of restaurants and food stalls nearby.

Reviewed December 13, 2022

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Dear Kristin, Greetings from your friendly team at Somerset Bencoolen and thank you for choosing our serviced residence! All of us are delighted your lovely family and you had a great 4-nights stay with us, and our spacious 8th level one-bedroom Deluxe apartment was ideal for your family’s stay requirements. We are indeed heartened to learn you find our central location with easy accessibility to many eateries, nearby shopping malls and having Bencoolen MRT station just across our property convenient and to your liking. --- With your recent experience, we truly hope Somerset Bencoolen will be your choice lodging whenever your travels bring you back to our city-state. It has truly been our great pleasure and privilege to have been of service to you and your family. All of us earnestly look forward to welcoming you back and be of service to you again. We are at your service, and we wish all of you well. Thank you.-- Best regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
10.0
Exceptional
Irmgard from Philippines
Family with young children
One-Bedroom Deluxe
Stayed 4 nights in July 2022

Best Hotel”

Great hotel for families! Great Working kitchen with all the stuff you need for cooking and eating. Staff were great, too!

Reviewed July 09, 2022

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Dear Irmgard, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence. We are delighted to learn you had a great stay with us, and that you found our one-bedroom Deluxe apartment ideal for your stay requirements and comfort. We are truly humbled and appreciative of your heartwarming compliment for our team’s service ,and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. -- With your experience staying with us, we sincerely hope our serviced residence will be your choice lodging whenever you are back in Singapore, and you will also recommend us to your family and friends. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. We are at your service and we wish you well. Thank you.--- Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
10.0
Exceptional
Kevin from Singapore
Couple
One-Bedroom Deluxe
Stayed 2 nights in September 2021

Very nice stayca”

Had a very pleasant stay, very satisfied. They gave a free upgrade to a 2 room deluxe and the room was very clean and well furnished.

Reviewed September 24, 2021

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Dear Kevin, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our serviced residence and for letting us know you enjoyed all aspects of your stay with us, and you like the décor and ambiance of our facilities and newly refurbished spacious apartments Thank you for giving us the great pleasure and privilege to have been of service to you. All of us at Somerset Bencoolen earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Somerset Bencoolen

Responded September 25, 2021
Somerset Bencoolen Singapore
10.0
Exceptional
Salihah from Singapore
Family with young children
Two-Bedroom Deluxe
Stayed 2 nights in August 2021

So far the best!”

Me and my kids really enjoyed our stay there! We took the 2 bedroom apartment and whoa! Complete with utensils and so much more! As my kids are mixes of a toddler, a teen and younger teens. This is absolutely a plus for us! The staffs were great too! Thank u!!

Reviewed August 10, 2021

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Dear Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our serviced residence and for letting us know your lovely family and you had a great stay with us and like the décor and ambiance of our fully equipped 2-bedrooms Premier apartment. We are indeed heartened to learn you are impressed with our team’s service. Your compliment has definitely brought great encouragement to them to strive for service excellence and continue to provide the best service possible. Thank you! We assure you our management shall be thanking and commending our team members for their excellent customer-focused service. Thank you for giving us the great pleasure and privilege to have been of service to your family and you. All of us at Somerset Bencoolen earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
10.0
Exceptional
Nurrizqah from Singapore
Couple
One-Bedroom Deluxe
Stayed 2 nights in June 2021

Exceptional”

It should upgrade their parking system to cashcard (Flashpay). Nowadays it’s hard to find cashcard with a chip. So do take note for entering vehicles should have cashcard with a chip as for now. Other than that, staffs, facilities etc. we’re wonderful and superb services. Would 100% recommended! 👍🏼

Reviewed July 04, 2021

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Dear Nurrizqah, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your recent stay at our centrally located serviced residence and for your high recommendation for Somerset Bencoolen. We are delighted you had a wholly overall enjoyable and comfortable stay with us. We sincerely thank you for your valuable feedback regarding the current parking system and we apologise for any inconvenience caused to you. We are happy to share that we are in the process of installing the Electronic Parking System which is used at most car parks in Singapore. It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you for your valued support.. Kind regards, The management of Somsert Bencoolen

Responded July 05, 2021
Somerset Bencoolen Singapore
10.0
Exceptional
Vanessa from Singapore
Family with teens
One-Bedroom Deluxe
Stayed 2 nights in January 2022

Perfect Staycation with Friendly Staff”

My family booked 2 x 1-bedroom apartment and Hisham kindly arranged for us to be in connecting rooms, with late checkout at 2pm too. Thank you Hisham for making our stay a great one!

Reviewed January 14, 2022

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Dear Vanessa, Greetings from Somerset Bencoolen! Thank you for your heartwarming review on your family’s recent stay at our serviced residence and for letting us know you had a great stay with us. All of us are truly grateful for your heart-warming compliment for our team’s service, especially for our Guest Service team member Hisham and we assure you he will be pleased to learn of your high praise. Your generous mention will provide Hisham and our other team members great encouragement to keep doing what they are doing. Thank you for making us feel valued too! With your recent experience, we truly hope Somerset Bencoolen will be your only choice lodging whenever you need a short respite from your busy schedule. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you. Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
10.0
Exceptional
Chad from Philippines
Family with young children
One-Bedroom Deluxe
Stayed 4 nights in June 2022

Exceptional”

Very nice location. Just across Bencoolen station. Very clean. Very comfortable rooms

Reviewed July 04, 2022

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Dear Chad, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for taking time to review your recent 4-nights stay with us. We are delighted you had a great stay with us, and you find our central location with easy accessibility to many eateries, nearby malls and transportation options convenient.-- With your recent experience staying with us, we sincerely hope Somerset Bencoolen will now be your choice serviced residence in Singapore and that you will also recommend us to your family and friends. . All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. We are at your service, and we wish you well. Thank you.--- Kind regards, The management of Somerset Bencoolen

Responded July 05, 2022
Somerset Bencoolen Singapore
10.0
Exceptional
Fenny from Indonesia
Solo traveler
One-Bedroom Deluxe
Stayed 3 nights in July 2022

Best value for money”

I have a very pleasant stay here. Location wise near to food centre , mall and mrt stasion

Reviewed July 28, 2022

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Dear Fenny, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for letting us know you found good value in your recent 3-nights stay with us. We are delighted you had a great stay with us, and you find our central location with easy accessibility to many eateries, nearby malls and transportation options convenient. With your experience at our serviced residence, all of us sincerely hope Somerset Bencoolen will now be your choice serviced residence in Singapore, and you will also recommend us to your family and friends. Thank you for giving us the great privilege and pleasure to have been of service to you. We earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you. Kind regards, The management of Somerset Bencoolen

Responded July 29, 2022
Somerset Bencoolen Singapore
10.0
Exceptional
Zalinna from Singapore
Family with young children
Two-Bedroom Deluxe
Stayed 2 nights in November 2021

Awesome for Family Staycation ”

Definitely value for money, big space & suitable for family. Good location to travel down to Orchard or up to Marina Square. My children loves the place and enjoyed the swimming time.

Reviewed December 27, 2021

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Dear Zalinna, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our centrally located serviced residence and for letting us know your lovely family and you had a wholly enjoyable and comfortable stay with us. We are delighted you liked the décor and ambiance of our apartments and facilities, and we are indeed heartened to learn your children had a great time at our pool area. With your recent experience staying with us, we sincerely hope you will choose our serviced residence whenever you need a short respite from your busy schedule, and you will also recommend us to your family and friends. Thank you for giving us the great pleasure and privilege to have been of service to your lovely family and you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
10.0
Exceptional
Hadi from Indonesia
Group
Two-Bedroom Deluxe
Stayed 5 nights in May 2022

Good Place To Stay”

Location Good! MRT station just accross the street

Reviewed October 12, 2022

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Dear Hadi, Greetings from Somerset Bencoolen! Thank you for choosing our serviced residence and for taking time to review your 5-nights stay with us. We are delighted you had a great stay with us, and you find our central location with easy accessibility to many eateries and having Bencoolen MRT station just a few steps away from our property convenient and an added value to your stay with us. --- With your recent stay experience, we sincerely hope our serviced residence will now be your choice lodging when your travels bring you back to Singapore and that you will also recommend us to your family and friends. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service, and we wish you well. Thank you. -- Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
10.0
Exceptional
Grace from Singapore
Family with teens
One-Bedroom Deluxe
Stayed 2 nights in December 2020

Will be great once the refurbishment is done!”

As usual, our stay at Somerset / Ascott did not disappoint. We loved our newly renovated room and spent most of the staycation in the room. Will probably be stunning once it’s all done. For now, expect some drilling / knocking.

Reviewed December 08, 2020

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Dear Grace, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence and for your valuable feedback. We are delighted you enjoyed all aspects of your stay with us and you liked the décor and ambiance of our newly refurbished apartments. We sincerely thank you for your kind patience and understanding regarding the noise from the ongoing renovation and for your trust the property would be stunning once the works are completed in Q2 of year 2021. With your recent experience staying with us, all of us sincerely hope our serviced residence will be your choice lodging whenever you need a short respite from your busy schedule and that you will let us know if there is anything we may assist you with. It has truly been our great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back. Thank you for your valued support and trust. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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Somerset Bencoolen Singapore
10.0
Exceptional
Saidah from Singapore
Family with young children
One-Bedroom Deluxe
Stayed 2 nights in December 2021

Nice hotel.”

Just opposite Bencoolen Mrt. Very convenient to go anywhere because of the mrt line. There is also a taxi stand infront of the hotel. Love the swimming pool. Nice hotel.

Reviewed December 28, 2021

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Dear Saidah, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our centrally located serviced residence and for letting us know you had a wholly enjoyable and comfortable stay with us. We are delighted you liked the décor and ambiance of our apartments and facilities, and we are indeed heartened to learn you had a great time at our pool area. With your recent experience staying with us, we sincerely hope you will choose our serviced residence whenever you need a short respite from your busy schedule, and you will also recommend us to your family and friends. Thank you for giving us the great pleasure and privilege to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore
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