great service”

it was my second time stay in somerset berlian jakarta. it was fun staying there with friend and family, as a short break and getaway on weekend. The room is homey. The front desk staff in afternoon shift is very friendly (when i check in) when we reach our room, we realise that the soap in master bathroom was empty and need to refill. we call to housekeeping but none answer. we call to GSO and the staff said soon will replace the soap. until night time the soap didnt show up and we call again to housekeeping, still none answer. we call to GSO, asking for the soap, and ask for a tooth brush. he said he will send the soap but they dint provide tooth brush. when the housekeeping staff show up with the soap, i ask him for a tooth brush, and he bring me two immediately. I wonder why the GSO staff said they didnt have any tooth brush?

Terrific Service Apartment for a Family”

somerset berlian jakarta was a brilliant experience for us as a family of 4. upon check in, we were pleasantly surprised with an instant upgrade to a 3 bedroom deluxe from a 2 bedroom exec which we thought was a very generous gesture on behalf of the management. reception staff were always friendly, efficient and courteous. the reception and lobby area had a modern fit out, impecabbly clean, spacious, brightly lit and well-organised. but what truly stood out were the hotel staff who were the epitome of indonesian hospitality and warmth. at 130sqm or 1,391 sq ft, the 3 bedroom was indeed spacious. rooms were very tidy and well furnished. layout was well thought out, with a spacious kitchen well stocked with cutlery and dinnerware. there was also a private laundry room with a washing machine /dryer and a generous sized maid's room (if you decide to bring along helper) which were hidden away from the main area. this apartment contained the usual amenities such as cable tv, fast cable broadband, lcd tv, well-lit rooms, quiet, big swimming pool, tennis court, good range of gym equipment, to the built-in oven, children's playground, outdoor gym and secured entrance on our second day, the air-conditioning in the master bedroom wasn't responding to the remote control. we called up the concierge, and received almost immediate response with 3 engineers rectifying the problem. it was fixed in less than 15 min. we ventured out on foot (a slow 10min walk) to a nearby mall where we found carrefour and guardian pharmacy and a mish mash of other local stores selling a variety of items. we have few issues with the stay as a whole, but areas of improvement would be the selection and quality of the breakfast buffet, and the painfully tasteless coffee. if only they'd provided authentic strong indonesian coffee, then that would've been a perfect stay. overall fantastic experience and looking forward to staying with them again!

a nice hotel at strategic location”

Somerset berlian is one of our favourite hotel to stay at jakarta, it placed on strategic location on south jakarta, near with a famous mall like senayan city, plaza senayan, gandaria city, pondok indah mall anf FX sudirman mall. the unit and the furniture was clean. we liked the environment in the breakfast restaurant... very cozy and well designed. one thing that bother us is there was no parking space inside the building for guest, so we must parked our car outside the hotel area, and we got space right in front of the garbage disposal....

A luxury apt at a great value”

All in all we had a nice and pleasant stay. The location was strategic, but not situated on the main street, therefore it still feels homey. The unit was very spacious, I had 2 under 5's who enjoyed their stay there. The unit we stayed was definitely a occupied often by smokers. I would recommend Somerset Berlian to reach some kind of agreement with a taxi company, and have a taxi base nearby. Catching a taxi from there was quite difficult. I accidentally left my mobile phone charger when checking out, but was quickly located and returned to me. Turned out i've also left a piece of attire, and was returned although i haven't even realised that it was missing! Thankyou somerset berlian!

nice service apartment!”

I love staying at somerset berlian hotel. The services i very good. The room very spacious since its servive apartment. It has 2 bedroom and 2 bathroom. Also has livingroom and full kitchen set. I stayed here with my baby girl. She was 13 months, and she looooves the hotel. She lovees bath in the bathtub and she lovees running around in the hotel. The facilities also nice. They have swimming pool, gym, sauna, and we got nice breakfast as well. Overall, this is very worth it with the price. I will definitely back here!

One of my favorite hotel in Jakarta ”

It's not located in the center part of Jakarta. The staffs are really friendly, kind and helpful. The hotel is quiet. I didn't try their breakfast buy my friend said that it needs improvement. I love how big and clean the apartment is and the kitchenette have full equipments. We used the laundry and it worked well. We will comeback to Somerset Berlian again.

Spacious”

I decided to take a short break with my family in Jakarta. Somerset Berlian was good value - 2 bed room suite and daily breakfast for 4 people. The suite was very spacious for us - 2 adults, 2 teenagers. Large dinning area, and comfortable living area. The only thing I did not like of the suite was the lingering smell of cigarette smoke - terrible. But I guess I can't do much about it. Daily breakfast was basic, but enough to keep you going. Overall, very good. Very courteous staff, which is always good.

Excellent.....”

This is my 3rd times staying in Somerset, Berlian Jakarta. There is no issue to complain about this hotel. I am satisfied with the hotel service.......Good Job for all Somerset Berlian's staff...keep it up..see you all again

Wonderful Hotel with Excellent Service”

I was impressed with the Somerset Berlian, and I would suggest this hotel to anyone looking to spend time in Jakarta. It is in a great location, with very friendly staff. The pool is wonderful, and the gym is also good. The room is very spacious, and you feel at home even though travelling.

I like to review apartment and hotel ”

I made this booking from february, but i made reschedule time, there is no official number in agoda, i tried with some number from google.. I was in somerset kuningan before, there are some positive and negative, staff in somerset berlian are nice and better than kuningan, cleanliness also very good, i like position area for kitchen in somerset berlian more spacious, location area is good to stay, but a lil hard to find cause of google maps ...hmmmhh

My go-to apartment hotel”

I love somerset berlian. This is my go-to hotel. The room is huge, they give service area for the nanny, so she can have her own private toilet. Kitchen always very well equipped, and they are always clean. I love how somerset hotels are always very well maintained and clean. There was problem with the bathtub but maintenance came quick and solve the problem in no time. Breakfast can be teribble at times (hahaha...just pay for "room only", you won't miss anything. Their breakfast is really really not special in any way...), but despite that, for all of the other things that they offer, i will still forever come back to berlian, or other somerset chain. This is really a nice hotel. Location is a bit far out, however. Please keep that in mind.

Still the best place to stay in Jakarta for families with young children”

We have always spent our Christmas holidays in Jakarta (except last year) and always been satisfied with the service offered by Somerset. We stayed in a 3-bedroom unit for our 2 teenage children and my older sister. There were a bit problems with electricity and toaster, but the staff was very responsive and quick in aid. Since we are still in the pandemic, breakfast had to be delivered to our room, and ordered a night before; the menu and the selection of eggs, as usual, are still the best. The front office staff, Vita, especially has been very friendly and helpful and always remember our names. Health protocols were strictly followed in all areas of the apartment even in the swimming pool. Our only regret was that we booked our one-hour slot to swim for our last morning at the front office, but when we got to the pool at the scheduled time, the pool staff said our names weren’t listed and we couldn’t swim as the pool was full. Perhaps better communication FO-Pool staff in the future? All in all, Well done, Somerset. Keep up the great service!

Great place to stay with a very friendly service”

we have a very pleasant stay at somerset berlian. too bad we only stay there for 1 night. we'll coming back there for sure. big modern style room, clean room. a very friendly staff that are so helpful, and full of smiles. we love pools.. my little boy have fun there and the breakfast we had is excellent.

Great value and plenty of room”

As a business traveler the Somerset Berlian offers space and efficient services at a real value price. The internet is not wireless but is free and sufficient for work requirements. The breakfast was included and is buffet style. Staff were helpful and friendly. The are of Permata Hijau is close to Senayan and its shopping. The hotel is one of two buildings on the compound. Security is reassuring.

Great value and plenty of room”

As a business traveler the Somerset Berlian offers space and efficient services at a real value price. The internet is not wireless but is free and sufficient for work requirements. The breakfast was included and is buffet style. Staff were helpful and friendly. The are of Permata Hijau is close to Senayan and its shopping. The hotel is one of two buildings on the compound. Security is reassuring.

Great value and plenty of room”

As a business traveler the Somerset Berlian offers space and efficient services at a real value price. The internet is not wireless but is free and sufficient for work requirements. The breakfast was included and is buffet style. Staff were helpful and friendly. The are of Permata Hijau is close to Senayan and its shopping. The hotel is one of two buildings on the compound. Security is reassuring.

Great value and plenty of room”

As a business traveler the Somerset Berlian offers space and efficient services at a real value price. The internet is not wireless but is free and sufficient for work requirements. The breakfast was included and is buffet style. Staff were helpful and friendly. The are of Permata Hijau is close to Senayan and its shopping. The hotel is one of two buildings on the compound. Security is reassuring.

Great value, close to Senayan Area”

somerset berlian was worth the money spent. rooms were very spacious complete with amenities except wifi within the room. wifi is offered for free at the lobby and we were able to connect to a neighbors connections. location is close to senayan but quite far from convention centers and other shopping districts. staff were very friendly and attentive. breakfast was short on selection but was good nonetheless. overall, we had a great stay.

Spacious Living Space, Peaceful & Safe.”

Room: Stayed in 2 Bedroom Executive, which is a spacious apartment, comprise of a living room, dining area, fully equipped kitchen, laundry room with washing machine/dryer and 2 bedrooms with a King bed & Queen bed. Ideal for family or large group. Housekeeping can be improved though. Hotel: Generally clean and in good shape, there is an in-house mini-mart. Location: Housed in a prime residential, so it rather peaceful & quiet. Main gate is closed at all times, so access is granted strictly after security scanning, which makes one feel safe within. Transport: Bluebird taxis are readily outside the property and Uber/Grab can locate in ease, while not so ideal for public bus (transjakarta etc). Overall, Somerset Berlian is a good choice. Definitely will consider for the next trip.

Good hotels”

somerset berlian is good place to stay because its easy to find, u can acces it from several optiona. the service is good, the room is on top quality, very secure place to stay. the facility is excelent.