select your datePlease enter your stay dates to see price
Somerset Damansara Uptown Petaling Jaya

"I got the studio room, it was spacious and clean."

Gui - January 3, 2021
Studio Premier - Bed Somerset Damansara Uptown Petaling Jaya
Interior view Somerset Damansara Uptown Petaling Jaya
Lobby Somerset Damansara Uptown Petaling Jaya
See all 44 photos
2020

Somerset Damansara Uptown Petaling Jaya

No 2A, Jalan SS 21/37, Petaling Jaya, Kuala Lumpur, Malaysia, 47400 - See map
Free Wi-Fi
See map
Popular landmarks
KL Bird Park 7.5 km
Central Market 8.4 km
Chinatown - Kuala Lumpur 8.5 km
Menara Kuala Lumpur 9.5 km
Jalan Alor 9.9 km
KLCC - Bukit Bintang Pedestrian Walkway 10.4 km
Pavilion Kuala Lumpur 10.4 km
Petronas Twin Towers 10.5 km
Aquaria KLCC 10.5 km
KLCC Park 10.7 km
Nearby landmarks
Damansara Playground 180 m
Starling Sky Park 370 m
Starling Green 410 m
Starling Rooftop Garden 500 m
KDU College 530 m
Minut Init Art Social 600 m
Tropicana City Mall 610 m
Atria Shopping Gallery 760 m
SS2 small park 830 m
SS2 Park 840 m

8.9

Excellent

Location rating score

Excellent location
ParkingFREE

This property is in high demand!

12 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 50 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.6
Distance to city center15 km
Location rating8.9

Rooms available at Somerset Damansara Uptown Petaling Jaya

2 Bedroom Premier
...
  • Room size: 99 m²/1066 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
1 Bedroom Premier
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Premier
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Apartment
...
  • Room size: 99 m²/1066 ft²
  • 2 bathrooms
  • 1 king bed & 2 single beds
Enter dates to see prices
KidZania Family Getaway Package - Two-Bedroom Apartment
...
  • Room size: 99 m²/1066 ft²
  • 2 bathrooms
  • 2 single beds
Enter dates to see prices
Studio
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Premier One Bedroom Apartment
...
  • Room size: 58 m²/624 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Premier Two Bedroom Apartment
...
  • Room size: 99 m²/1066 ft²
  • Shower
  • 2 single beds and 1 king be...
Enter dates to see prices
2 Bedroom Premier for 5 persons (Room Only)
...
  • Room size: 99 m²/1066 ft²
Enter dates to see prices
2 Bedroom Premier for 5 Persons (Bed and Breakfast)
...
  • Room size: 99 m²/1066 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Somerset Damansara Uptown Petaling Jaya?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Somerset Damansara Uptown Petaling Jaya?

A stay at Somerset Damansara Uptown Petaling Jaya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Somerset Damansara Uptown Petaling Jaya has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the serviced apartment can arrange taxi service.

Is breakfast offered at Somerset Damansara Uptown Petaling Jaya?

Wake up to a great continental breakfast at Somerset Damansara Uptown Petaling Jaya. There's an additional charge of 24 MYR for adults and 13 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

Can special events be hosted at Somerset Damansara Uptown Petaling Jaya?

You may choose an indoor venue for your special gathering.

Can business events be hosted at Somerset Damansara Uptown Petaling Jaya?

On-site venues and convenient event services make Somerset Damansara Uptown Petaling Jaya an ideal choice for hosting meetings. The 2 venues can accommodate you and your guests.

What is the smoking policy at Somerset Damansara Uptown Petaling Jaya?

Somerset Damansara Uptown Petaling Jaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

Show more questions
See map
Explore the neighborhood

What people love about Somerset Damansara Uptown Petaling Jaya

  • 10.0

    Exceptional
    Location

    "Strategic location near to Starling Mall."

    Cheng

    |

    March 15, 2021

  • 10.0

    Exceptional
    Spaciousness

    "The room is spacious and clean."

    Cheng

    |

    March 15, 2021

  • 9.2

    Exceptional
    Staff 

    "Staffs r very polite n helpful."

    Seo

    |

    March 13, 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Cleanliness score
8.8/10
Value for money score
8.6/10
Location score
8.8/10
Service score
8.5/10
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:

8.6

Excellent
2,616 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.9
Read all reviews >
What travelers say they love:
Location is superb with lots of food choices.
Gui from Malaysia
Family with young children
More about Somerset Damansara Uptown Petaling Jaya

More about Somerset Damansara Uptown Petaling Jaya

For travelers who want to take in the sights and sounds of Kuala Lumpur, Somerset Damansara Uptown Petaling Jaya is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Somerset Damansara Uptown Petaling Jaya is committed to ensuring that your stay is as comfortable as possible. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park to ensure our guests the greatest comfort.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Somerset Damansara Uptown Petaling Jaya is your one-stop destination for quality hotel accommodations in Kuala Lumpur.

Show less

Most talked about facilities

Housekeeping

52 mentions

Breakfast

47 mentions

Food & Dining

21 mentions

Swimming Pool

9 mentions

What they offer

10.0

Exceptional
Staff 

"The staff are both friendly and helpful."

Sakina

|

August 18, 2020

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Continental

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Somerset Damansara Uptown Petaling Jaya from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.3
Location8.9
Service8.6
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (253)
8-9 Excellent (80)
7-8 Very Good (138)
6-7 Good (25)
<6 Below Expectation (25)
Time of the year
Mar - May (109)
Jun - Aug (77)
Sep - Nov (117)
Dec - Feb (218)
Don't miss out!Properties in Kuala Lumpur are being booked every minute!
All guests (1661)
All room types
All languages

Show reviews that mention 

Showing 521 verified guest comments
12345
9.6
Exceptional
Vern from Singapore
Family with teens
1 Bedroom Premier
Stayed 1 night in February 2019

Thoroughly enjoyable stay”

The property looks exactly like in the photos - clean, spacious and well appointed. It is directly connected on the third floor to a shopping mall with a cinema, supermarket, pharmacies, wine shops, F&B, fashion retailers, etc. Surrounding the mall on all sides are rows of shop houses with a lot of famous local eats and dessert cafes. The pool is big enough for laps, and the gym is clean and spacious. Complimentary parking is located in a separate area within the mall's carpark. Inside the apartment, we found sufficient cutlery and cookware. There was a pillow menu, although our top choice was not available then. Most importantly, air-conditioning and water pressure in the shower is comfortably strong! We thoroughly enjoyed our family staycation during the CNY period. This is our second stay, and it most likely will not be our last. To the staff and management of Somerset Damansara Uptown - thank you :)

Reviewed February 03, 2020

See room deals

Dear Vern, Thank you for taking time to write such a lovely review on your stay with us at Somerset Damansara Uptown Petaling Jaya. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Yours sincerely, Dennis Chong - Residence Manager

Show more
Somerset Damansara Uptown Petaling Jaya
9.6
Exceptional
Vern from Singapore
Family with teens
2 Bedroom Premier
Stayed 2 nights in January 2020

Thoroughly enjoyable stay”

The property looks exactly like the photos - clean, spacious and well appointed. It is connected directly to a shopping mall on the third floor, which has a cinema, supermarket, pharmacies, wine shops, F&B and fashion retailers. Surrounding the mall on all sides are rows of shop houses, where there are a lot of famous local eats and dessert cafes! The pool is large enough for laps, and gym is clean and spacious. Parking is complimentary, and in a separate area within the mall's carpark. Within the 2 bedroom apartment, there is sufficient cutlery and cookware. There is a pillow menu, though our top choice was not available. Most importantly, water pressure in the shower is comfortably strong! It was a thoroughly enjoyable staycation for my family over the CNY holidays. This is our second stay, and very likely not our last. To the staff and management of Somerset Damansara Uptown - thank you :)

Reviewed February 03, 2020

See room deals

Dear Vern, Thank you for taking time to write such a lovely review on your stay with us at Somerset Damansara Uptown Petaling Jaya. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Yours sincerely, Dennis Chong - Residence Manager

Show more
Somerset Damansara Uptown Petaling Jaya
9.2
Exceptional
Gavin from Singapore
Business traveler
1 Bedroom Premier
Stayed 2 nights in August 2018

Location was good and very clean”

Location in Damansara uptown was of close proximity to KLCC and Mont Kiara. Nearby towns like Puchong and Petaling was also very accessible by Grab or Car. Easy to venture around. Hotel is very clean and well maintained. Just below the hotel is Starling Mall with many restaurants and Jaya Grocer (Supermarket). Shops are not as much as those in Paradigm, Bukit Bintang or IOI Malls but manageable. Many food stores across the streets especially Hokkien Mee and Zi Char. 7-11 convenience stall across the street too. Parking is free for hotel guest.

Reviewed September 05, 2018

See room deals

Dear Gavin, Thank you for sharing your recent stay experience with us. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Dennis Chong - Residence Manager

Responded September 14, 2018
Somerset Damansara Uptown Petaling Jaya
10.0
Exceptional
Muhammad from Malaysia
Couple
Studio King Premier
Stayed 2 nights in December 2017

a place like home”

Stayed at other ascott apartment around the globe and i must say this somerset damansara uptown is better. But, the best will still be at the citadines makati phillipines. Even a simple gesture such as 'happy birthday' in the morning at the reception. It does makes a big difference and will give a memorable moments to your guest. I were staying in citadines makati last year when they remember the day. Anyway, love your hospitality. Will definitely come back again in the future. Thanks!

Reviewed December 13, 2017

See room deals

Dear Muhammad, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Howard Leong – Residence Manager

Responded December 15, 2017
Somerset Damansara Uptown Petaling Jaya
10.0
Exceptional
Syah from Malaysia
Family with young children
Two-Bedroom Apartment
Stayed 1 night in February 2020

Exceptionally amazing!”

I booked two-bedroom apartment. Ok first things first, shout out to Mr. Kaldip and Mr. Shukor, you guys are soooo courteous, always polite and tremendously helpful. I was very tired when i had arrived (it was the time of the month for women), so when I asked the direction to Mr. Kaldip, i sounded like a rude bitch. But he gently told me the way. I felt so guilty and apologised to him the next day. He was like nonono, it's okayy, dont worry about it, nonono. 😭😭😭Thank youuuu~ To Mr. Shukor, you are so attentive and kind and softspoken and so thoughtful! You helped with our bags when we checked in. Then after checked out, i left my bag near the reception because i was rushing. So 3-5mins later, as i was driving someone called me to tell me that i left my bag. I didnt know who called but i'm going to assume it was you, so thank you for recognizing that it's my bag. (There were other ppl checking out at the same time). Again, thank you very much to the both of you! 😁😁😁😁 Okay. Somerset. I chose this hotel not because it is beside a mall, or that there are tons of shops all around it. Those are plus points anyway. I had to stay here mainly because my brother was admitted into KPJ damansara. So i booked this hotel since it's nearby and my family needed a good rest too. And somerset delivers! If u need a good rest, this is the place. It was worth the price. Everything is amazing! The space, kitchenette, washing machine, fridge, shoe rack, the rooms, toilets, pool, children playground, gym. So anyway, all i can say is somerset's amazing becauuuseee they have the best staff, plus the bed is so damn comfortable! 😆😆 👍👍👍

Reviewed February 24, 2020

See room deals

Dear Syah, Thank you for taking time to write such a lovely review on your stay with us at Somerset Damansara Uptown Petaling Jaya. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. We cannot thank you enough for your fabulous compliments on our friendly and helpful staff members. I shared your comments with our team. I am glad to see that you enjoyed your experience with us and I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Yours sincerely, Dennis Chong - Residence Manager

Show more
Somerset Damansara Uptown Petaling Jaya
9.6
Exceptional
melvin from Singapore
Business traveler
One Bedroom King Premier
Stayed 1 night in December 2017

Excellent Value! Well appointed apartment-hotel”

Excellent value for money! Good location with shopping and eating outlets all around . You can even find food to eat even in the wee hours of the morning, if needed. Rooms are spacious and well appointed. Essentially, you wont expect anything less from a Capitaland Somerset Hotel. If you can spare that 10% more in room rate, pls do grade-up to the one-bedroom unit, especially if you're having to stay for a few days. Staff are well-trained, courteous, respectful and friendly. I used to stay in other hotels in PJ, but i have now made the Somerset Uptown my preferred choice for the last 3 trips to KL.

Reviewed December 13, 2017

See room deals

Dear Melvin, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Howard Leong – Residence Manager

Responded December 15, 2017
Somerset Damansara Uptown Petaling Jaya
8.0
Excellent
Li-lian from Malaysia
Business traveler
Two-Bedroom Apartment
Stayed 1 night in March 2018

Well equipped but....many basic items were missing”

I have stayed at Somerset before and I love how well equipped the apartments are. But for Somerset Damansara Uptown, I was a little let down. Either housekeeping forgot to replenish some items, or they were not provided . We didn't have laundry detergent even though we had a washing machine. We didn't have the ironing board and the iron. We didn't have a hairdryer in one of the bathrooms (mine was a bedroom apartment). And surprisingly, even though there were cups and glasses, we had no jug. And worse of all, I had left instructions for rooms with single beds. They checked me into an apartment where both rooms had queen beds. Had to dial receptionist and experience the inconvenience of moving.

Reviewed April 01, 2018

See room deals

Dear Li-lian, Thank your for sharing your recent stay experience with us. We are sorry to hear about your disappointment with Somerset Damansara Uptown Petaling Jaya and that we could not make your stay more comfortable. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We have taken note on your feedback and we apologize for the inconvenience you had experienced, we truly appreciated and put to good use. Your feedback's have been shared with the Department Head for follow up and corrective action. Once again, thank your for your valued patronage. From all of us Somerset Damansara Uptown Petaling Jaya, we look forward to welcoming you again at any one of our serviced residence. Best Regards, Mohd Rusdi Hamzah - Operations Manager

Show more
Somerset Damansara Uptown Petaling Jaya
8.8
Excellent
Glen from United States
Solo traveler
1 Bedroom Premier
Stayed 3 nights in December 2016

A good start . . .”

At the time I stayed (in January 2017 - I have stayed again since then, and will review again to reflect that), this Somerset was a new property. It is essentially a serviced residence that doubles as a hotel. Managed by the Ascott Group, it was already off to a good start, but many small things were still works in progress. The laundry room wasn't finished, breakfast was a bit hit and miss, the Starling Mall (attached to the property) wasn't filled in yet, parking was a bit of a mess. Please allow me to assure you: all of those things have been corrected. I consider this a great stay & value for the money. The kitchen in the room is fully equipped for both cooking and serving for 4 people; bathroom well-appointed; bed comfortable; plenty of storage; large picture windows looking out over the PJ/Damansara area; modern, chic interior that says executive-business suite. Above and beyond all that, the staff is EXTREMELY professional. I'd highly recc this one if you are needing to stay in the area.

Reviewed May 04, 2017

See room deals

Dear Glen, Thank you for sharing your stay experience with us at Somerset Damansara Uptown Petaling Jaya. We are truly delighted that you had an excellent stay with us and we are very grateful for your succinct and lovely description of our apartment, services and location. We sincerely appreciate your compliment for the professionalism of our staff member, it truly gives us much pleasure to know that we have exceeded your expectations. It certainly was a delight to be of service to you and we look forward to welcome you back for your third visit soon. Best Regards, Cheryl Suminundu W.M Resident Relations

Responded May 19, 2017
Somerset Damansara Uptown Petaling Jaya
8.8
Excellent
Lisa from Singapore
Family with young children
Studio Premier
Stayed 5 nights in May 2019

Excellent”

Uptown damansara has lots of good food in the vicinity (burgers, hawker fare and cafes). First time travelling with a child (11mo) and Somerset was a good choice as it is linked to a mall (easy access to groceries) and it has a kitchenette. We forgot to bring our swimming gear! Else it would have been great to use the pool too!

Reviewed May 31, 2019

See room deals

Dear Guest, Thank you for sharing your recent stay experience with us. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future. Warm Regards, Dennis Chong - Residence Manager

Responded June 04, 2019
Somerset Damansara Uptown Petaling Jaya
10.0
Exceptional
Loong from Singapore
Couple
Studio Premier
Stayed 1 night in November 2017

Excellent value for money serviced apartment”

Stayed for a night with my spouse and elderly parents and I must say our stay at Somerset Damansara was a very good experience indeed. All the hotel staff that we had the chance to correspond with were very professional, friendly and ever willing to lend a helping hand with our queries. Room amenities were top notch and I love the private guest parking area. Will definitely return to stay.

Reviewed November 13, 2017

See room deals

Dear Loong, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Howard Leong – Residence Manager

Responded November 14, 2017
Somerset Damansara Uptown Petaling Jaya
8.4
Excellent
Gavin from Singapore
Family with teens
Two-Bedroom Apartment
Stayed 1 night in November 2018

Thinking of Going Back!”

Somerset at Uptown Damansara met with all of our expectations. Well appointed rooms, clean, strong wifi and comfortable beds. Location is superb, next to a mall and within walking distance to lots of food all day and night long! Many famous eating establishments are located within 10-15 mins walking. My family thoroughly enjoyed ourselves and were left asking why we didn't think of staying here on our previous trips to KL. Will definitely be planning a return trip!

Reviewed November 28, 2018

See room deals

Dear Gavin, Thank you for taking time to write such a lovely review on your stay with us at Somerset Damansara Uptown Petaling Jaya. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Yours sincerely, Dennis Chong - Residence Manager

Responded December 03, 2018
Somerset Damansara Uptown Petaling Jaya
7.2
Very good
Clarence from Singapore
Solo traveler
Studio Premier
Stayed 2 nights in February 2017

Pretty decent stay..”

Being 'new', this abode is adjacent to the Starling, 'the mall in a park', located in Damansara Uptown, Petaling Jaya. No issues getting food (& good coffee) around this area ('Uptown'), but accessibility to public trains, etc. can be trying. Almost all taxi drivers know this place nonetheless. Wish the hotel provided more shuttle services to nearby train stations.

Reviewed February 21, 2017

See room deals

Dear Clarence, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to your home away from home soon. Best regards, Howard Leong - Residence Manager

Responded July 20, 2017
Somerset Damansara Uptown Petaling Jaya
8.8
Excellent
Chee from Singapore
Couple
Studio Premier
Stayed 1 night in February 2019

Somerset Damansara 1 night stay”

This is the second time I have stayed in the Somerset Damansara. Hotel is well appointed and clean. Location is very convenient as is parking. Adjoins the mall and is in the middle of a bustling downtown area with excellent food, pharmacies, banks and even optical shops. More important, standards have been maintained since my last visit a year ago.

Reviewed February 06, 2019

See room deals

Dear Chee, We are delighted you have had another enjoyable stay with us and sincerely thank you for your continued support. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. We will continue to work on further improvements to our services and facilities in order to provide our residents with a thoroughly pleasant stay experience. Thank you for your valued patronage. We look forward to welcoming you again in the near future. Warm Regards, Dennis Chong - Residence Manager

Responded February 08, 2019
Somerset Damansara Uptown Petaling Jaya
9.6
Exceptional
Glen from United States
Business traveler
1 Bedroom Premier
Stayed 1 night in April 2017

Close to perfect . . .”

I just recently submitted a review of a previous stay here (back in late January). This stay was a same-day, last-minute booking after I had made a goof on booking a different place. So it was nothing well-planned in advance. Ascott has taken things to heart, and really made strides and tweaks these last few months. Everything I liked about my previous stay still stands, and they seem to have worked out most of the rest. The laundry facilities are up and running, breakfast is better than previously, the parking system seems to be working properly. There has been continued work on the Starling Mall, and most of the shop lots are now occupied & open (including the movie theatre, some excellent restaurants, and the Jaya grocery store filled with foreign-friendly goodies). I can only speak for the 1-bedroom Premier room, but it is just . . . nice. The kitchen is possibly THE best-equipped of any place I have stayed in in Malaysia - right on par with MiCasa - you can actually cook, really cook, and serve a full-fledged meal here. I lament there being no bathtub option or washer/dryer for the 1-br (and the door situation in the bathroom is . . . odd/awkward), but these are very minor complaints. As well, there is only seating for 3 in the living room area (unless you pull the chairs from the kitchen table). But overall, this is likely to be my choice of properties in this area. BONUS: If you like Japanese cuisine, plan on going across the street for Mikado for their weekend/holiday menu-buffet special lunch. Seriously, do. Thank me later!

Reviewed May 05, 2017

See room deals

Dear Glen, Thank you for taking the time you share such detailed review of your stay experience with us. We are truly delighted that you had an excellent stay and we are very grateful for your succinct and lovely description of our apartment, services and location. Thank you It truly gives us much pleasure to know that we have exceeded your expectations. It has been a delight to be of service to you and we hope to welcome you back in the near future. Warm Regards, Cheryl Suminundu W.M Resident Relations

Responded May 19, 2017
Somerset Damansara Uptown Petaling Jaya
9.2
Exceptional
EE from Malaysia
Couple
1 Bedroom Premier
Stayed 1 night in April 2018

Convenient and clean”

Convenient location linked to starling mall and easy access to many famous food stalls in damansara uptown. Apartment is of a good size and reasonably priced.

Reviewed April 20, 2018

See room deals

Dear Ee, Thank you for your kind review. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Somerset Damansara Uptown Petaling Jaya is directly linked to the Starling mall, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued feedback we look forward to welcoming you again in the near future. Best Regards, Mohd Rusdi Hamzah - Operations Manager

Responded April 24, 2018
Somerset Damansara Uptown Petaling Jaya
10.0
Exceptional
Tim from Australia
Solo traveler
1 Bedroom Premier
Stayed 5 nights in October 2017

Best hotel im KL”

Would I recommend this hotel to my friends? Yes, but only a few, as this the best hotel I have stayed in, anywhere in the world and I don’t want it booked out when I wish stay again. This is my second Somerset stay and it is faultless. From excellent Wi-Fi speeds, room comfort, breakfast and location to cheap but very good local food restaurants, you will not find any better. Smooth check in / check out, great views and always helpful staff from the taxi counter, lobby staff, page boys and cleaning staff, not to mention all the fine peoples in management and reservation etc services. Book the Somerset, but not my room please.

Reviewed November 08, 2017

See room deals

Dear Tim, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Howard Leong – Residence Manager

Responded November 09, 2017
Somerset Damansara Uptown Petaling Jaya
7.6
Very good
Nina from Malaysia
Family with teens
2 Bedroom Premier
Stayed 5 nights in December 2018

Was disappointed this round”

This is my 3rd time staying at Somerset Damansara within a span of 5 months. I was impressed in the first two stay. The studio was new and well kept. This time, I booked two 2-bedroom apartments. The rooms were not as well maintained as the studio. You could see that things were falling through the cracks; socket dangling, oven was dirty and smelly and wifi was not working. There were also missing cutlery. You can feel the bed and sofa were not cleaned properly after the last stayer. Even the front desk check in service was not as pleasant as my first two experiences. There were a few hiccups with the check in and it was obvious that the lady who handled my check in was a bit disinterested in keeping up with the Somerset service. I am not sure if stayers in studio are distinguished from those in apts or it is a case the staff not coping. I certainly hope that the mgt will take some steps to improve before it's too late!

Reviewed January 06, 2019

See room deals

Dear Ms. Nina, Thank you for sharing your recent stay experience with us. Sincere thank you on your in depth and detailed review and comments of your experience during your stay. We take our guests’ comments seriously and discuss them with our employees in detail particularly with heads and employees of a particular department the comments refer to and we always see if there are thing we can do better and if there is a way to improve our services so thank you on pointing out several areas of possible improvements. We have noted your feedback regarding the staff service and housekeeping issue. The experience you described are not the characteristic of the level service our colleagues strive to provide and we do apologize for the experience that you had encounter. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Best regards, Dennis Chong - Residence Manager

Show more
Somerset Damansara Uptown Petaling Jaya
7.2
Very good
Faridah from Singapore
Family with young children
2 Bedroom Premier
Stayed 2 nights in March 2017

Two bedroom weekend stay.”

New apartment with beautiful furnishings. Feels very private and not too crowded. Location was great..The Starling not fully opened though. But do explore the Uptown area. And food places around Mutiara Damansara and The Curve which is abt 5-10mins away. However, they need to improve on their breakfast. Food was too little and lacking in taste. Staff did not understand when i asked for creamer for my coffee and did not bother to consult a colleague. He just ignored me (looks like he is from Myanmar and does not understand English nor Malay) Chilli/tomato sauce missing and need to ask for a new bottle when they gave one that is nearly empty. Needs to have a cafe or restaurant of sort. This apartment has lots of potential to be awesome but management needs to review staff training & facilities management.

Reviewed March 20, 2017

See room deals

Dear Faridah, Thank you for taking the time to share your stay experience. As a newly opened residence, we truly appreciate all the feedback you have provided us as it allows us to identify areas requiring further attention and improvements. We have noted the areas of concern and rest assured we have taken necessary steps to prevent such recurrence in future. We are grateful that these lapses did not deter you from enjoying your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back soon for a further improved stay experience. Best regards, Howard Leong – Residence Manager

Responded July 20, 2017
Somerset Damansara Uptown Petaling Jaya
7.6
Very good
Attiya from Malaysia
Group
2 Bedroom Premier
Stayed 1 night in October 2017

Good location, modern new design.”

Stayed here for 1 night with few other friends, took the 2 bedrooms suite. Its very new and cosy, with complete utensils and the furniture seems new too. The staffs are friendly and very helpful. Forgot my laptop in the room and they responded to my call promptly. Loved how convenient the location is at damansara uptown and above the starling mall. however as it is attached to a mall and at du, the traffic is quite a problem esp during peak hours. Other than that, i'd recommend this to anyone who wants to stay in damansara area and wants the convenience of walking to coffee shops, convenient stores,restaurants and etc.

Reviewed November 01, 2017

See room deals

Dear Attiya, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Howard Leong – Residence Manager

Responded November 02, 2017
Somerset Damansara Uptown Petaling Jaya
8.0
Excellent
XUE from Malaysia
Family with young children
Two Bedroom Suite Premier
Stayed 1 night in December 2017

GOOD LOCATIONS”

Good locations, link to Starling Mall, walking distance to uptown restaurant / cafe etc staff attitude is good room is quite comfortable :) but the floor is a bit sticky we check in on 31 Dec, and enjoyed firework from 5 different places :) the parking is abit confusing, and hotel parking is NOT ENOUGH ... Upon check-in, the front desk told us must park inside hotel parking (scan 2 times parking card) otherwise we need to pay by hour @ starling mall (for hotel parking, 1st car free, 2nd car RM 5 per entry, we are the 2nd car) then i went to scan card for 2nd time and find the parking but the parking lot is very limited especially during peak season, I waited for parking about 30min, then i give up, i go out uptown shop area to park upon check out i heard other's customer park at starling and can be claims too, so i feel like front desk didnt tell the right information :( However, this is small matter only, i still will book this hotel again!

Reviewed January 02, 2018

See room deals

Dear Xue, Thank you for sharing your recent stay experience with us. We were delighted to learn that you enjoyed your stay with us. My sincere apologize with regards the parking issue, allow me to clarify due to the high occupancy on that day our parking were full and we have allowed our guest to park at the Starling Mall nesting and the parking charges can be claim once the Somerset parking is available. Again my sincere apologize due to the message was not properly convey to you. Please rest assured that I have forwarded your comments to our management team, and we are taking the appropriate measures to address this problem and prevent future occurrence. We are grateful that these lapses did not deter you from enjoying your stay with us and sincerely thank you for your valued support. We look forward to welcoming you again in the near future. Best regards, Howard Leong – Residence Manager

Show more
Somerset Damansara Uptown Petaling Jaya
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null