Somerset Emerald City Suzhou
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7.7 Very good location
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7.7Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Bar

  • Airport transfer

  • Elevator

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Distances to essentials

  • Airports
    • 24 km
    • Sunan Shuofang International Airport (WUX) - Wuxi
    • 76 km
    • Shanghai Hongqiao International Airport (SHA) - Shanghai
  • Bus and rail stations
    • 4.9 km
    • Sanxiang Square Metro Station
    • 6 km
    • Suzhou Railway Station
  • Hospital or clinic
    • 6 km
    • Jinchang Hospital
  • Pharmacy
    • 650 m
    • Nep-Star Drug Store
  • Convenience store
    • 3.5 km
    • Carrefour
  • Cash withdrawal
    • 40 m
    • ATM

More about Somerset Emerald City Suzhou

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Verified traveler reviews

Agoda Reviews (108)
Booking.com Reviews (34)

7.2

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Very good
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 7.7
  • Room comfort and quality 7.8
  • Service 7.9
  • Value for money 8.1
Very good
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 7.8
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 8.1
Very good
  • Cleanliness 8.3
  • Facilities 8.7
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 8.6
  • Value for money 8.0
Excellent
based on 8 reviews
  • Cleanliness 9.0
  • Facilities 10.0
  • Location 7.0
  • Room comfort and quality 8.3
  • Service 8.8
  • Value for money 8.8
Very good
based on 5 reviews
  • Cleanliness 8.0
  • Location 6.8
  • Room comfort and quality 6.8
  • Service 8.4
  • Value for money 7.6
Very good
based on 4 reviews
  • Cleanliness 7.0
  • Facilities 6.7
  • Location 7.0
  • Room comfort and quality 10.0
  • Service 7.0
  • Value for money 7.5
Very good
based on 4 reviews
  • Cleanliness 7.5
  • Facilities 6.7
  • Location 7.5
  • Room comfort and quality 8.0
  • Service 7.0
  • Value for money 7.5
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Room type
  • Studio Premier
  • 1 Bedroom Executive
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Showing 98 verified reviews
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8.4
Treerapong from Thailand
Group
Studio Premier
Stayed 1 night in July 2011
Hotel that located behind a shopping mall.”
Stay there and you don't have to go around to look for restaurant, many restaurant at the mall for us to chose. Like the Japanese restaurants there.
Reviewed March 03, 2017
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7.6
See from Singapore
Business traveler
Studio Premier
Stayed 3 nights in November 2016
Good apartment hotel to stay”
Good apartment type hotel with good location to food and a shopping mall next to it.
Reviewed December 03, 2016
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9.6
Zosimo from Philippines
Solo traveler
Studio Premier
Stayed 1 night in September 2016
Great room. Great service. Helpful staff.”
The room is excellent, clean and comfortable to relax after a fun-filled sightseeing. The staff speaks good english and very helpful when I asked for tips or booking cabs.
Reviewed September 22, 2016
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6.4
Khoo from Singapore
Group
2 Bedroom Premier
Stayed 1 night in May 2016
Nice and cosy place.”
Overall still good value.
Reviewed May 25, 2016
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6.8
Ang from Singapore
Business traveler
1 Bedroom Executive
Stayed 2 nights in April 2016
2nd time stayed in this hotel. Near shopping.”
Near shopping, convenient to find food.
Reviewed April 15, 2016
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8.0
Shih-Yun from Taiwan
Business traveler
Studio Premier
Stayed 2 nights in March 2016
The room not so quiet at night.”
The room not so quiet at night.
Reviewed March 14, 2016
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7.3
Ang from Singapore
Business traveler
1 Bedroom Executive
Stayed 5 nights in October 2015
Next to Shopping mall”
Just 3 min walking distance to shopping mall, easy to fetch a taxi.
Food wasn't very fantastic, but near shopping mall, price reasonable, construction is around the hotel however does not affect my stayed.
Reviewed November 01, 2015
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5.0
Christopher from United States
Family with young children
1 Bedroom Executive
Stayed 2 nights in May 2015
Area Under Heavy Construction - Not Safe”
Nice staff
The area immediately outside of the hotel front doors as well as that surrounding the hotel was all under construction. It was noisy, dusty and very hazardous. There was only one entrance to and from the hotel from the Emerald City Mall and it was partially blocked by scaffolding for the construction. At times, there were workers doing welding right above this entrance/exit yet there was no way to see that when you entered from the mall. No warning signs, staff or otherwise to make you aware that you and your family are walking into this. If you have a small child, which requires a nap there is no sleeping with the noise. The dust from the area immediately outside of the hotel is too much. Outside of these temporary conditions, the hotel is definitely not a 5 star facility. It's 4 stars in need of a rennovation in the rooms.
Reviewed June 01, 2015
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5.7
Mei from Malaysia
Business traveler
1 Bedroom Premier
Stayed 7 nights in April 2015
Hotel with a very comfy bed.”
Bed, bath amenities, and big working desk.
I like the comfy and texture bed, and also the bath amenities provided that this hotel provided.
Reviewed May 08, 2015
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8.3
Mei from Malaysia
Business traveler
1 Bedroom Premier
Stayed 4 nights in April 2015
Hotel that can give you a home feel ”
Location, Room Conditions, and Staff
I like the home feel type of stay in this hotel. Bellboy and receptionist was helpful, location was great as it is shopping centre around.
Reviewed May 08, 2015
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