Somerset Grand Citra Jakarta
Free Wi-Fi

Somerset Grand Citra Jakarta

Jl. Prof. Dr. Satrio Kavling 1, Kuningan, Jakarta, Indonesia, 12940
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1 Bedroom Executive - Facilities Somerset Grand Citra Jakarta
1 Bedroom Executive - Facilities
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    Lobby Somerset Grand Citra Jakarta
    Interior view Somerset Grand Citra Jakarta
    1 Bedroom Deluxe Somerset Grand Citra Jakarta
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     Somerset Grand Citra Jakarta

    Guest reviews

    7.4
    Very good
    /10
    (1323 reviews)See what guests said
    6.4
    Good

    "Though overall is still decent clean."

    NORFIZAH

    -

    December 28, 2018

    7.6
    Very good value for money
    Recommended by 91% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Located in heart of Jakarta

    • Free Wi-Fi in all rooms!

    • Sauna

    Excellent
    Location
    8.2
    See map
    Excellent location - 2.26 kilometers from city center
    Popular neighborhood
    Nearby
    Popular
  • Embassy of China180 m
  • Mall Ambasador260 m
  • Ambassador Mall290 m
  • Lotte Shopping Avenue370 m
  • Embassy of Finland370 m
  • Embassy of Peru370 m
  • Kuningan City400 m
  • Embassy of Sweden420 m
  • Mega Kuningan Shop570 m
  • Bellagio Boutique Mall650 m
  • This property is in high demand!

    Last booked 9 hours ago

    Value for money7.6
    Distance to city center1 km
    Location rating8.2
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport8.2 km
    Select your room
    3 bedroom Deluxe
    3 bedroom Deluxe
    ...
    • Room size: 157 m²/1690 ft²
    • Garden view
    • 1 king bed & 1 single bed &...
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    2 Bedroom Deluxe
    2 Bedroom Deluxe
    ...
    • Room size: 140 m²/1507 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 136 m²/1464 ft²
    • Street view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Three-Bedroom Deluxe
    Three-Bedroom Deluxe
    ...
    • Room size: 157 m²/1690 ft²
    • Balcony/terrace
    Enter dates to see prices
    3 Bedroom Executive Apartment
    3 Bedroom Executive Apartment
    ...
    • Room size: 166 m²/1787 ft²
    • Street view
    • 1 king bed & 1 queen bed & ...
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    Three-Bedroom Classic
    Three-Bedroom Classic
    ...
    • Room size: 166 m²/1787 ft²
    • Balcony/terrace
    Enter dates to see prices
    Three-Bedroom Premier
    Three-Bedroom Premier
    ...
    • Room size: 166 m²/1787 ft²
    • Balcony/terrace
    Enter dates to see prices
    Three-Bedroom Executive
    Three-Bedroom Executive
    ...
    • Room size: 137 m²/1475 ft²
    • Balcony/terrace
    Enter dates to see prices
    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 96 m²/1033 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Two-Bedroom Deluxe
    Two-Bedroom Deluxe
    ...
    • Room size: 140 m²/1507 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Have a question for Somerset Grand Citra Jakarta?

    What people love about the property

    • 10.0
      Exceptional

      "Thank you for the service excellence during my stay."

      Herlin

      |

      December 27, 2017

    • 8.0
      Very good

      "Very good overall"

      Deissy

      |

      October 29, 2018

    • 9.6
      Exceptional

      "Great place to stay in Jakarta, friedly and helpful staff and located close to 2 major shopping areas."

      Robert

      |

      September 26, 2017

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    More about Somerset Grand Citra Jakarta

    More about Somerset Grand Citra Jakarta

    10.0
    Exceptional

    "The apartment size was big and all the equipment worked well..."

    Christopher

    |

    July 3, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "Love this hotel & would like to come again."

    Hazizi

    |

    November 21, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    The Harvest Deli
    2.5 km Indonesian, Southwestern
    Hermitage Lounge
    3.3 km Indonesian
    Bengawan
    3.6 km Indonesian, International, Mexican
    American cuisine
    American cuisine
    TGIF
    350 m American, Central American, Mexican
    Hummingbird Eatery
    460 m American, European, Italian
    Maxx Coffee
    870 m American
    Asian cuisine
    Asian cuisine
    Arts Cafe by Raffles
    60 m Asian, Chinese, European
    Blowfish
    150 m Asian, Bar, Japanese
    Chiquita Pastry Getuk Singkong
    150 m Asian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Real reviews from real guests

    Agoda Reviews (1323)Booking.com Reviews (228)
    7.4
    /
    10
    Cleanliness7.2
    Facilities7.4
    Location8.2
    Room comfort and quality7.2
    Service7.5
    Value for money7.6
    Provided by verified guests of Agoda
    All languages
    All guests (1323)
    All room types

    Show reviews that mention 

    Showing 1030 verified guest comments
    12345
    8.8
    Excellent
    Mohd from Malaysia
    Business traveler
    Three-Bedroom Premier
    Stayed 2 nights in December 2018
    Apartment in Centre Kuningan”
    The apartment was great, clean and have good comfort bed. Location wise is in central Jakarta which is the traffic is quite bad at that area. Breakfast is very general and basic ,just ok not much varieties. Wifi is ok and the last day we stayed wifi is down almost 1 day. Overall our stayed is just fine and no complains.
    Reviewed December 25, 2018
    8.0
    Excellent
    Ramli from Malaysia
    Couple
    1 Bedroom Deluxe
    Stayed 2 nights in September 2018
    Request extension time for checkout at 1300 to perform prayer was not entertain by front office”
    Please educate your staff especially when requesting additional time to 1300hrs in order guest to perform prayers. Indonesia is the biggest muslim country but staff not sensitive enough on religion matters
    Reviewed September 17, 2018
    Dear Mr. Ramli, I am truly sorry to hear about your unpleasant experience. Whilst we constantly strive to maintain the highest standard of customer satisfaction, regrettably, on this occasion, we have fallen short of our objective. I therefore wish to extend to you my sincere apologies. I would like to inform you that I already contacted our Guest Service Department in order to discuss with them about the comments that you mentioned I will ensure that the receptionist receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. We look forward to welcoming you again Yours sincerely, Alfa Farhani Operations Manager
    Show more
    Somerset Grand Citra Jakarta
    4.8
    stella from Indonesia
    Family with teens
    1 Bedroom Deluxe
    Stayed 1 night in December 2018
    Pets allowed but not pet friendly ”
    They allow pets but they treated my dog like a leper which is even cleaner than most guests in the hotel. They should not allow pets if they discriminate against them. People who travel with their pets say one thing- they have well-kept and cared for pets! I felt cheated and deceived. At breakfast, people left the tables messy and dirty, no dog owner will do that. Some guests had lunch boxes and packed food (take-away) while others were still eating so they ran out of food. Babies were crawling and bawling all around which was just worse than the a dog barking. Facilities are ok but price is overrated.
    Reviewed January 02, 2019
    6.4
    Good
    NORFIZAH from Singapore
    Business traveler
    1 Bedroom Deluxe
    Stayed 1 night in December 2018
    Need a modern upgrade”
    Location is good, all we need is just walking distance. My office is walking distance too and it's nice to come back to an apartment to rest. However, the room is very dated and can see the mold and had a musky smell when you turn the aircon. Though overall is still decent clean.
    Reviewed December 28, 2018
    9.6
    Exceptional
    wayne from Australia
    Business traveler
    1 Bedroom Executive
    Stayed 5 nights in July 2018
    A must to stay here”
    I have stayed at the Somerset apartments on many occasion and as part of the Ascott Group i can highly recommend all their sites in Jakarta. Apartment living is ideal if you prefer space around you as it is easy to relax. The Somerset Citra and the newer Ascott apartment across the road are next to many shopping malls and cinema complex. The new Ascott apartments in the nearby Sudirman precinct will soon be open and i can recommend this site as well.
    Reviewed July 23, 2018
    Dear Mr Wayne Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grand Citra, we look forward to welcoming you again at any one of our serviced residences. Sincerely yours, Ervira Syahputri Residence Manager
    Responded July 23, 2018
    Somerset Grand Citra Jakarta
    9.2
    Exceptional
    NATIDA from Indonesia
    Family with young children
    2 Bedroom Deluxe
    Stayed 5 nights in April 2018
    Home away from home and More!”
    Old hotel but reasonable & respectable. Very comfortable beds in the spacious 3 bedroom apartment (generously gave us an upgrade from the 2 bedroom, though unneeded but still appreciated). Facilities were complete, we stayed 5 nights, great location - literally next to shopping malls! Will definitely stay there again
    Reviewed April 19, 2018
    Dear Ibu Natida, Thank you for your positive feedback. We are looking forward to welcoming you back to Somerset Grand Citra. Sincerely yours, Alfa Farhani - Operations Manager
    Responded May 07, 2018
    Somerset Grand Citra Jakarta
    6.0
    Ek from Singapore
    Business traveler
    1 Bedroom Deluxe
    Stayed 2 nights in November 2018
    This hotel apartment needs renovation and better maintenance”
    The location is good and food convenient due to the large mall next door. But the building is old and it requires re-conditions. The carpet was wet in the bedroom when I checked in (523) and had to change room, one without carpet (423). The room lighting was bad, the wall light above the desk was white while the side lights were warm yellow. there is no consistently. The internet in the room broke down and the IT guy came but was unable to fix it and I couldn't send out my report. The 24th floor breakfast was bad with little choice, everything was just so average but the staff were friendly and polite. The front desk staff were good and polite and the security at the main entrance were excellent and very good in their job. Overall disappointed !!
    Reviewed November 27, 2018
    Dear Mr. EK, I am truly sorry to hear about your unpleasant experience. Whilst we constantly strive to maintain the highest standard of customer satisfaction, regrettably, on this occasion, we have fallen short of our objective. I therefore wish to extend to you my sincere apologies. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. We look forward to welcoming you again Sincerely yours, Alfa Farhani Operations Manager
    Responded December 10, 2018
    Somerset Grand Citra Jakarta
    8.0
    Excellent
    Raymond from Belgium
    Couple
    1 Bedroom Executive
    Stayed 13 nights in October 2018
    Great place, minor operational issues”
    In general I find this a great apartment to stay at, however, operational and staff training issues always seem to disappoint. Example. Stay extended for 8 hours, a half day rate was agreed yet they insisted on charging a full night. Another example, do not disturb light on, yet housekeeping pounding on the door at 9am..... Food from Den of kalaha is terrible. Breakfast quality and choice is average
    Reviewed November 09, 2018
    Dear Mr. Raymond, I am truly sorry to hear about your unpleasant experience. Whilst we constantly strive to maintain the highest standard of customer satisfaction, regrettably, on this occasion, we have fallen short of our objective. I therefore wish to extend to you my sincere apologies. I would like to inform you that I already contacted our Housekeeping dept in order to discuss with them about the comments that you mentioned I will ensure that the room attendant receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. We look forward to welcoming you again Yours sincerely, Alfa Farhani Operations Manager
    Show more
    Somerset Grand Citra Jakarta
    10.0
    Exceptional
    ABDULLAH from Saudi Arabia
    Couple
    Two-Bedroom Deluxe
    Stayed 1 night in December 2018
    very good”
    very good
    Reviewed December 31, 2018
    10.0
    Exceptional
    ABDULLAH from Saudi Arabia
    Couple
    Two-Bedroom Deluxe
    Stayed 1 night in December 2018
    ممتاز وينصح للعوائل”
    ممتاز ويصلح للعوائل غرف كبيره وسويتات مريحه وخدمات 5نجوم
    Reviewed December 30, 2018
    9.2
    Exceptional
    Mayuko from Indonesia
    Family with young children
    3 Bedroom Executive Apartment
    Stayed 4 nights in November 2017
    Exceptional”
    We stayed at this hotel while we relocating home. Rooms were spacious. It is in front of Lotte avenue mall, very convenient. There is a small outdoor playground for little kids and pools. We enjoyed our stay!
    Reviewed February 06, 2018
    Dear Ms. Mayuko, Greetings from Somerset Grand Citra Jakarta! Firstly, our sincere appreciation for your valued patronage and for taking the time to share your stay experience with us. We are indeed glad to note that we were able to make you feel at home, particularly through the cleanliness of the apartment and the friendly services provided by our staff members. Your comments have been shared with our associates and I am sure it will be a motivation for them. Ms. Mayuko, once again thank you very much for giving us the opportunity to serve you and we look forward to welcoming you back soon here at Somerset Grand Citra Jakarta! Yours sincerely, Alfa Farhani Operations Manager
    Responded February 12, 2018
    Somerset Grand Citra Jakarta
    10.0
    Exceptional
    Herlin from Indonesia
    Group
    2 Bedroom Executive
    Stayed 1 night in December 2017
    Exceptional”
    I was booking a family suite at Somerset Grand Citra Jakarta, but unfortunately the room was not available so the staff offered me to stay in Aston, Kuningan. Thank you for the service excellence during my stay.
    Reviewed December 27, 2017
    Dear Mrs. Herlin, Thank you for your interested to stay with even unfortunately we unable to accommodate your stay in last December 2017. We booked you out to our sister property which was Ascott Kuningan Jakarta, and wish that you also have a truly memorable experience at Ascott Kuningan Jakarta and we will to welcoming you back here and to give us opportunity to experience the service and product of Somerset Grand Citra Jakarta. Again, thank you and we look forward to welcoming you to Somerset Grand Citra Jakarta. Sincerely yours, Alfa Farhani Operations Manager
    Responded January 18, 2018
    Somerset Grand Citra Jakarta
    9.6
    Exceptional
    Mahendra from Indonesia
    Family with teens
    1 Bedroom Deluxe
    Stayed 8 nights in December 2017
    Friendly staff, great service, next to big shopping mall”
    I stayed 9 nights with Family for vacation. Service is great. Staffs are friendly. Amenities in the apartment include washing machine and laundry area. Kitchen is equipped with complete utensils. It make us feel like home away from home. Big shopping mall just next door. Its really great value money
    Reviewed December 16, 2017
    Dear Mr. Mahendra, Greetings from Somerset Grand Citra Jakarta! Firstly, our sincere appreciation for your valued patronage and for taking the time to share your stay experience with us. We are indeed glad to note that we were able to make you feel at home, particularly through the completeness, cleanliness of the apartment and the location of the serviced residence. Your comments have been shared with our associates and I am sure it will be a motivation for them. Mr. Mahendra, once again thank you very much for giving us the opportunity to serve you and we look forward to welcoming you back soon here at Somerset Grand Citra Jakarta! Yours sincerely, Alfa Farhani Operations Manager
    Responded December 26, 2017
    Somerset Grand Citra Jakarta
    8.0
    Excellent
    Fitri from Indonesia
    Family with young children
    2 Bedroom Executive
    Stayed 1 night in June 2017
    Very good”
    Surrounded by a few malls. I choose this hotel because I travel with family and children so we need a big room with living room area, and this hotel fulfilled my needs. But some of the furniture feels old that effects the cleanliness. They have a nice staff. For breakfast its kinda packed seems like they use the top floor and I believe it used to be a penthouse or the biggest room at the hotel and they use it for breakfast area with small choice of menu.
    Reviewed July 03, 2017
    Dear Ms Fitri, Warmest Greetings from Somerset Grand Citra Jakarta! We would like to express our sincerest gratitude for choosing Somerset Grand Citra as your preferred property during your stay period in Jakarta, and for taking time to share your invaluable comments, as our guidelines on ways for us to continually enhance your living experience here in Jakarta We are glad to see that your stay in our property met your expectation, we always want our guests to leave our property with a smile on their face. We have noted also your comments about our breakfast, and I met personally our breakfast vendor this morning in order to discuss with them about your suggestions and comments. We are delightful to announce that we will open next week our brand new breakfast room with a new kitchen and new menu. Thank you for your valued patronage. We hope to be able to welcome you again in our property. Regards, Patrick Legrand Area Manager Jakarta Cluster.
    Show more
    Somerset Grand Citra Jakarta
    8.0
    Excellent
    Fitri from Indonesia
    Family with young children
    2 Bedroom Executive
    Stayed 1 night in June 2017
    big room”
    Surrounded by a few malls. I choose this hotel because I travel with family and children so we need a big room with living room area, and this hotel fulfilled my needs. But some of the furniture feels old that effects the cleanliness.
    Reviewed July 03, 2017
    Dear Mrs Fitri, Warmest Greetings from Somerset Grand Citra Jakarta! We would like to express our sincerest gratitude for choosing Somerset Grand Citra as your preferred property during your stay period in Jakarta, and for taking time to share your invaluable comments. As we are committed to delivering the best possible service, we shall give your inputs utmost attention. We are glad to see that your stay in our property met your expectation. We have noted also your comments about our housekeeping services, and I already shared your comments with our Housekeeping Manager today.. We are delightful to announce that we will open next week our brand new breakfast room with a new kitchen area. Our property will also start a renovation program by November 2017 with 44 new executives apartments. I’ll invite you to contact me directly for your next bookiing in order to let you discover our new facilties. Sincerely yours, Patrick Legrand Area Manager Jakarta Cluster.
    Show more
    Somerset Grand Citra Jakarta
    10.0
    Exceptional
    esther from Indonesia
    Family with young children
    2 Bedroom Executive
    Stayed 3 nights in June 2017
    Very good staff and satified hotel”
    Room was big, clean, a lot facilities swimming pool, playground. Only the place for breakfast is small and the food not really taste good. But the staff very good. I lost my phone and they found it. The receptionist very heplfull too. Still i really recommended this hotel.
    Reviewed July 01, 2017
    Dear Ms.Esther, Warmest Greetings from Somerset Grand Citra Jakarta! We would like to express our sincerest gratitude for choosing Somerset Grand Citra as your preferred property during your stay period in Jakarta, and for taking time to share your invaluable comments. As we are committed to delivering the best possible service, we shall give your inputs utmost attention and draw on these as guidelines on ways for us to continually enhance your living experience here in Jakarta. We are also happy to hear that you found finally your mobile phone back, with the assistance of our team. we hope to see again in our property in the future. Sincerely yours, Patrick Legrand Area Manager of Jakarta.
    Responded July 03, 2017
    Somerset Grand Citra Jakarta
    10.0
    Exceptional
    iin from Indonesia
    Family with young children
    2 Bedroom Executive
    Stayed 1 night in May 2017
    Very good for family”
    Stay for 1 night at this hotel. This is first time for me to stay here. This unit is more than my expect I usually book other hotel for 2 bedroom more than 1,8 mio. So i dont expected more for somerset. But when i arrived, hmmm it's very comfort. Complete facility. There are swimming pool for kid also, play room, play ground, spa, gym and many more. For room is so clean, and this is really recommended for long stay also. The location is near from my favorite place such as kuningan city, mall ambassador, itc kuningan, just walk.
    Reviewed May 12, 2017
    Dear Ms. Iin, Greetings from Somerset Grand Citra! Firstly, our sincere appreciation for your valued patronage of the property and for taking the time to share your stay experience with us. We are indeed glad to note that we were able to make you and your family feel at home, particularly through the facilities, spacious, cleanliness of the apartment and the location which near to several shopping malls. Your comment have been shared with our associates and I am sure that it will be a motivation for them. Ms. Iin, once again, thank you very much for giving us the opportunity to serve you and we look forward to welcoming you back soon here at Somerset Grand Citra Jakarta. Yours sincerely, Alfa Farhani Operations Manager
    Responded May 15, 2017
    Somerset Grand Citra Jakarta
    8.8
    Excellent
    HENNY from Indonesia
    Family with teens
    2 Bedroom Executive
    Stayed 1 night in May 2017
    Located just beside Lotte Avenue Shopping Mall”
    Recommended for tourist or people who wish to apply schengen visa abroad. Kuningan is the complete place where most embassies located nearby, shopping malls and all kinds of foods available. Since this is just like a small apartment then bringin family and children will be best. The Lobby is very nice, clean and welcomy. But they can improve more in cleanliness of the room especially the carpet, although to me it is already quite clean. The breakfast is also good and quite complete, really suitable to the taste of the westerners. Definitely will be back if I bring my family again for longer stays in Jakarta.
    Reviewed May 03, 2017
    Dear Ms. Henny, It has been our pleasure having you stay with us and we hope your stay was enjoyable and memorable. Indeed that we are located in the prime area where surrounded by shopping malls, office tower and several embassies. We are glad to note that we were able to make your feel at home, particularly through the spacious, cleanliness of the lobby and the apartment. Ms. Henny, once again, thank you very much for giving us the opportunity to serve you and we look forward to welcoming you and your family back soon here at Somerset Grand Citra Jakarta. Sincerely yours, Alfa Farhani Operations Manager
    Responded May 04, 2017
    Somerset Grand Citra Jakarta
    8.4
    Excellent
    Alisha from Malaysia
    Group
    Two-Bedroom Classic
    Stayed 3 nights in January 2017
    Amazing short vacay”
    Pros : staff was on point. They were really friendly and helpful. Very near ciputra world mall and ITC kuningan. 8-10mins to Selamat datang monument, City. Cons : if your room is facing the road you'll hear the cars and motorcycle at night. Not good for light sleeper. Slept well regardless. Overall, we love the place. Would definitely come back again if we're ever in Jakarta.
    Reviewed February 02, 2017
    Dear Ms. Alisha, It has been our pleasure having you stay with us and we hope your stay was enjoyable and memorable. Indeed that we are located in the prime area where surrounded by shopping malls, office tower and several embassies. We are glad to note that we were able to make your feel at home, particularly through the spacious, cleanliness of the lobby and the apartment. Once again, thank you very much for giving us the opportunity to serve you and we look forward to welcoming you here at Somerset Grand Citra Jakarta. Sincerely yours, Alfa Farhani Operations Manager
    Responded May 17, 2017
    Somerset Grand Citra Jakarta
    8.0
    Excellent
    Segar from Singapore
    Business traveler
    1 Bedroom Deluxe
    Stayed 3 nights in November 2016
    Good location, good price and nice rooms”
    Pleasant surprise when check in given 2 bedroom unit. Clean room and facilities. Really good location. Many restaurants & shopping centres nearby. Nice places nearby to have some drinks. Staff very friendly and helpful. Will definitely stay here again.
    Reviewed November 25, 2016
    Warmest Greetings from Somerset Grand Citra Jakarta! It was a great pleasure having you stay at Somerset Grand Citra Jakarta. Thank you for sharing your feedback about your stay experience with us. We are happy to inform you that Somerset Grand Citra has a new family and lounge Area on our Roof top and also a new Breakfast concept as well on our 24th floor, we we will start our renovation program during our next quarter 2017. Thank you for your valued patronage. From all of us at Somerset Grand Citra, we hope to be able to welcome you again during this year and have another opportunity to serve your better. Sincerely yours, Patrick Legrand Area Manager Ascott Group Jakarta
    Responded May 18, 2017
    Somerset Grand Citra Jakarta
    12345
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