8.6
Excellent
/10
(2,861 reviews)See what guests said
See map
8.7

Excellent

Location rating score

Excellent location - 210 meters from city center
Parking
FREE
Popular landmarks
Hanoi Towers Shopping Center 50 m
Hoa Lo Prison 50 m
Hoa Lo Historical Prison 60 m
Benh Vien K 130 m
National Hospital of Obstetrics and Gynecology 130 m
Benh Vien Phu San Ha Noi 140 m
Hanoi Police Museum 150 m
Ambassadors’ Pagoda 180 m
National Library and Archives 240 m
Minh Sinh Dental Clinic 280 m
Nearby landmarks
Hoa Lo Prison 50 m
St. Joseph's Cathedral 470 m
Vietnamese Women's Museum 620 m
Vietnam Military History Museum 1.02 km
Old Quarter 1.03 km
Temple of Literature & National University 1.19 km
One Pillar Pagoda 1.59 km
Ho Chi Minh Mausoleum 1.72 km
Presidential Palace Historical Site 1.94 km
Vietnam Museum of Ethnology 5.11 km
Somerset Grand Hanoi Serviced Residences

"Still the value is great and they offer spacious two bedroom units which are great for group travelers."

Daryl - January 13, 2020

1 Bedroom Deluxe Somerset Grand Hanoi Serviced Residences
Lobby Somerset Grand Hanoi Serviced Residences
Lobby Somerset Grand Hanoi Serviced Residences
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Free Wi-Fi
2020

Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Hoa Lo Prison
Within 50 m of property

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 540 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Hanoi every 2 minutes on Agoda.com
Value for money8.7
Distance to city center1 km
Location rating8.7
Nearest airportGia Lam Airport (VVGL)
Distance to airport4.7 km

Rooms available at Somerset Grand Hanoi Serviced Residences

Excellent
Room comfort & quality
8.6
3 bedroom Deluxe
3 bedroom Deluxe
...
  • Room size: 106 m²/1141 ft²
  • City view
  • 1 king bed and 2 single bed...
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1 Bedroom
1 Bedroom
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 double bed
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 2 Bedroom Deluxe
2 Bedroom Deluxe
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed and 2 single bed...
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1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
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1 Bedroom Executive
1 Bedroom Executive
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
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3-Bedroom Executive
3-Bedroom Executive
...
  • Room size: 128 m²/1378 ft²
  • City view
  • 1 queen bed and 2 single be...
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2-Bedroom Premier
2-Bedroom Premier
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 king bed and 2 single bed...
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2 Bedroom Executive
2 Bedroom Executive
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed and 2 single bed...
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Two-Bedroom Premier of Somerset Grand Hanoi
Two-Bedroom Premier of Somerset Grand Hanoi
...
  • Room size: 93 m²/1001 ft²
  • 2 bathrooms
  • 2 single beds & 1 king bed
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Frequently asked questions

What time is check-in and check-out at Somerset Grand Hanoi Serviced Residences?

Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Somerset Grand Hanoi Serviced Residences?

Somerset Grand Hanoi Serviced Residences is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50000 VND. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Somerset Grand Hanoi Serviced Residences also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Somerset Grand Hanoi Serviced Residences has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the serviced apartment. If you're looking for an easy way to get around Hanoi with private transportation, the serviced apartment can arrange taxi service.

What is the smoking policy at Somerset Grand Hanoi Serviced Residences?

Somerset Grand Hanoi Serviced Residences does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Somerset Grand Hanoi Serviced Residences

  • 8.4
    Excellent

    "We had a 2bedroom apartment and the dining and living area was big."

    Kar

    |

    October 29, 2019

  • 9.6
    Exceptional
    Cleanliness

    "The big room, The cleanliness , the beautiful view was amazing"

    Arvinder

    |

    September 12, 2019

  • 7.6
    Very good
    Staff 

    "Staffs are very polite with good working attitude."

    Donald

    |

    July 1, 2019

Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Room size
91 sqm.
Room comfort score
8.6/10
Value for money score
8.7/10
Location score
8.7/10
Bigger than
99
%
of Hanoi properties
Better than
97
%
of Hanoi properties
Better than
92
%
of Hanoi properties
Better than
91
%
of Hanoi properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.6
Excellent
2,354 reviews
Cleanliness
8.6
Facilities
8.4
Location
8.7
Read all reviews >
What travelers say they love:
Every one was nice, clean and comfortable apartment close to...
SUN from New Zealand
Family with older children
More about Somerset Grand Hanoi Serviced Residences

More about Somerset Grand Hanoi Serviced Residences

These internationally managed accommodations with personalized services and extensive facilities are centrally located to make your business travel, weekend retreat, or extended stay convenient and enjoyable. Surrounded by the largest concentration of commerce and business, the residence is ideal corporate housing for the expatriate on a project assignment or relocation. You can stroll at your leisure to the many restaurants, entertainment areas, and city attractions located outside the residence. There is a convention center, child education center, and a shopping mall on the lower floors. Being the tallest tower, each residence offers panoramic views of the city. Enjoy the rich culture of Hanoi while living in a spacious and comfortable private apartment with the luxurious services and facilities that you desire. For your reservation at Somerset Grand Hanoi Serviced Residences, please select the dates of your stay and complete our secure online booking form.

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Most talked about facilities

Breakfast
71 mentions
Housekeeping
55 mentions
Swimming Pool
45 mentions
Food & Dining
38 mentions

What they offer

9.2
Exceptional

"The apartment is very comfortable, well equipped and well ma..."

Mohd

|

December 9, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Buffet

Restaurants on site

Jaspas
Menu:Buffet, A-la-carte

Nearby restaurants

Vietnamese cuisine
Vietnamese cuisine
Pho Lam Nam Ngu
300 m Vietnamese
Cafe capi
310 m Vietnamese
Pho Tiu Ba Phuong
370 m Vietnamese
American cuisine
American cuisine
Vpresso
50 m American, Cafe
Antique Cafe
280 m American, Vietnamese
Rosemary Kitchen & Sandwicherie
380 m American, European, Vegetarian
Asian cuisine
Asian cuisine
Jaspas Restaurant
50 m Asian, Contemporary, European
Goi-la Restaurant
70 m Asian, Fast food, Vietnamese
Namaste Hanoi
120 m Asian, Halal, Indian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Somerset Grand Hanoi Serviced Residences from real guests

Provided by verified guests of Agoda
Agoda Reviews (2354)Booking.com Reviews (507)
8.6
/
10
Cleanliness8.6
Facilities8.4
Location8.7
Room comfort and quality8.6
Service8.7
Value for money8.7
High score for Hanoi
Rating
9+ Exceptional (686)
8-9 Excellent (433)
7-8 Very Good (377)
6-7 Good (114)
<6 Below Expectation (93)
Time of the year
Mar - May (375)
Jun - Aug (412)
Sep - Nov (467)
Dec - Feb (449)
Don't miss out!Users are booking a place in Hanoi every 2 minutes on Agoda.com
All guests (2354)
All room types
All languages

Show reviews that mention 

Showing 1703 verified guest comments
12345
10.0
Exceptional
Luke from United Kingdom
Group
2 Bedroom Executive
Stayed 2 nights in December 2015

Great hotel in ideal location”

Friendly staff, great location and good ammenities

Our stay at Somerset Grand Hanoi was breif but great, our group all enjoyed our time there. The staff were always smiley and friendly and did everything in their power to make our time in Hanoi perfect. The location was perfect for us; situated just outside the old quarter it was accessible to all the sights whilst being quieter and less hectic than the other side of the Hoan Kiem Lake. The rooms were really lovely, spacious and tastefully decorated, with well equipped kitchen and lounge areas. It was a very comfortable enviroment! And the breakfast was superb! A good choice and quality of both western and Asian foods are offered and the buffer caters to pretty much all tastes. All in all we think that the hotel was value for money and we would definitely recommend it to all travellers, whether business or leisure.

Reviewed December 24, 2015
10.0
Exceptional
Khim from Malaysia
Family with young children
2 Bedroom Executive
Stayed 1 night in October 2017

Perfect base in Hanoi - impeccable services”

My family loved our stay in Somerset Grand Hanoi for 4 nights in Oct 2017. Our 2 br executive apartment was very new, tastefully furnished and decorated, one can tell that the finishing of the renovation was not the cheap type. The services by the staff were impeccable throughout our stay! They have enough staff to cater to every single need we had and was always done promptly. Location wise it is not in the Old Quarter itself but it is walk-able in 15 mins or so. I like that it is near enough to the center yet far enough from all the noises and chaos. With young child and elderly in tow, we used Grab a lot and it costs very little like VND10,000-20,000 each trip. There is a fusion (Vietnamese and Western) restaurant in the mall connected to the hotel, it is right next to the supermarket. The pho, noodles, panini and all other food were so good that we ate our breakfast there everyday. The seating was comfortable and a cozy place especially if you have kids. Definitely recommend Somerset Grand Hanoi to travelers with kids. We stayed at Somerset Hoa Binh for two nights too but despite under the same chain, it was a total disappointment.

Reviewed October 28, 2017

Dear Mr Khim, We are delighted to have been your chosen our serviced residence during your recent stay in Hanoi. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback/ratings. Your comments have been shared with the team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Somerset Grand Hanoi and we hope you choose to create more memories with us whenever your travels bring you back to Hanoi. Your sincerely, Nguyen Mai Huong Residence Manager

Responded February 09, 2020
Somerset Grand Hanoi Serviced Residences
9.7
Exceptional
Pui from Hong Kong
Solo traveler
1 Bedroom Executive
Stayed 1 night in January 2012

Nice Hotel, Nice Service and Great Location!”

Good for Business Traveler

i was tried so many different locations of somerset group hotel in the world. this one (somerset grand hanoi serviced residences) is the best. conformable big room (feel like home), good service (professional staffs), great location (central of the city), fast-speed internet (wifi), good breakfast buffet. i am satisfied this time i stayed in somerset grand hanoi serviced residences.

Reviewed January 05, 2012
9.0
Exceptional
phuong from Australia
Family with teens
2 Bedroom Deluxe
Stayed 2 nights in December 2012

Nice location great service and lovely rooms”

the facilities and the location

With Agoda's rate Somerset Grand Hanoi Serviced Residences was value for money we love the feeling of spoil after the long flight. Very convience for family, I recommended to all families even with my adult children they have given a thump up for this Hotel and happy with the location. Great with the shopping mall closed by as well. Thank you Agoda and Somerset Grand Hanoi Serviced residences

Reviewed January 08, 2013
8.7
Excellent
Lay from Singapore
Family with teens
Stayed 1 night in December 2011

Good apartment for family stay”

Nice apartment with big living & dinning rooms and with full condo facilities. More importantly there is Washing machine to allow us to wash all the dirty clothes.

This apartment is very suitable for my family of 6 with full condo facilities. Nice bedrooms with living & dinning rooms. More importantly, there is a washing/dryer machine which allowed us to wash our dirty clothes for our 8 days stay in Hanoi. My children enjoy the gym and billiard games. Rooms come with 2 breakfast for 2 bedrooms apartment. Excellent breakfast with wide spread of Vietnam & Western selection. Additional breakfast cost US$10/person after tax. The apartment allowed us to leave our excess luggage with the hotel when we leave for Sapa trip. We are able to shower in the gym's shower room before Sapa and also when we came back from our Sapa trip early in morning. The Gym opened from 6am to 10pm. There is a supermarket and shopping mall next to the apartment. There is also a very nice food centre within 5 minutes walk with varies variety of Vietnamese food selection. The St Joseph Cathedral and Hoan Kiam Lake is also within 10-15 mins walking distance. The train station is only 5-10 mins drive to the train station. The only concern is that there is toiletries like shower cap and toothbrush on first night but not on subsequent nights. Overall my family enjoyed our stay in Somerset Grand Hanoi and will come back to stay in this apartment again.

Reviewed January 02, 2012
9.7
Exceptional
Darren from United States
Group
2 Bedroom Deluxe
Stayed 4 nights in September 2012

great value for a business or vacation destination”

5 star equivalent without the 5 star price

I have stayed at the Somerset Grand Hotel Hanoi Serviced Residences more than a few times and recommend it if you are looking to find a large hotel with western standards in cleanliness and service. It is by far the best value for money in terms of size and facility whether it is a 1, 2 or 3 bdrm that you are looking for, you will be more than happy you chose this property. The staff are excellent in service. The only con is that it is not located directly in the middle of all the restaurants and shopping as it is a 5 min taxi ride away. However, it is adjacent to a small mall with a supermarket so you literally don't have to leave the hotel for basics

Reviewed October 05, 2012
10.0
Exceptional
Ethan from Singapore
Group
Stayed 1 night in August 2011

Sanctuary in Hanoi with a good restaurant”

Clean, Efficient and Peaceful

we definitely recommend somerset grand hanoi serviced residences for anyone looking to stay in hanoi. it is a 5-minute walk from the old quarter, and yet manages to afford visitors with a serene living environment not typical of the bustling city it is situated in. there is a supermarket within the residences as well, which makes it very convenient for tourists who wish to prepare their own meals.

Reviewed August 14, 2011
9.3
Exceptional
Cristina from Philippines
Family with teens
2 Bedroom Executive
Stayed 4 nights in May 2012

Family-tailored hotel in a good location”

Good sized rooms with state of the art amenities

The hotel is in a good location, near eveything but located in a quiet environment. The front desk personnels are always helpful and accomodating. If I have to bring my family again to Hanoi, we will surely stay again in Somerset Grand Hanoi Serviced Residences.

Reviewed May 19, 2012
9.7
Exceptional
jaeseung from South Korea
Solo traveler
3-Bedroom Executive
Stayed 2 nights in November 2013

good trip in Hanoi”

nice facilities, equipment and service

It was good! I feel the condition of room was always ready for quest. Room was very clean and another equipments in the kitchen, bedroom, bathroom had good condition. It takes 15min by walk to Hoan-Kiem. But I think it is OK for tourist. Cause there are many things to see, some like Trang Tien Department, motocyles on the road, etc. Anyway I totally had enjoyed my trip at Somerset, Hanoi for 3days.

Reviewed November 20, 2013
8.3
Excellent
Arie from Netherlands
Business traveler
Stayed 4 nights in February 2011

Expat retreat on historical location”

good access to center, comfort & service

somerset grand hanoi serviced residences is most suitable for business travellers, although tourist may find in it a wonderful and affordable alternative for small hotel rooms. price/quality ratio is excellent end the service level is high. together with the close proximity to the "old quarter" and a very modern shopping center in the basement this may be a good alternative for any traveller, especially families.

Reviewed February 15, 2011
9.0
Exceptional
Angela from United States
Family with teens
2 Bedroom Deluxe
Stayed 4 nights in April 2015

Comfortable for Family w/ Older Children”

comfortable accommodations, location, & value for money

We would recommend staying at the Somerset Grand Hanoi. As a family of 4, we typically have to book 2 interconnecting rooms. They have a suite option, and it was good value for the money (more reasonably priced vs. booking 2 rooms in other hotel chains). We can walk to downtown Hanoi. They had laundry facilities in the unit, which is another useful option. The staff was very helpful.

Reviewed September 07, 2015
9.3
Exceptional
V from India
Family with young children
2 Bedroom Deluxe
Stayed 2 nights in December 2014

highly recommended!”

excellent location, easy to get taxis. jaspas restaurant was fabulous! apartment was perfect for a family of 4

we loved our stay at somerset grand hanoi and would recommend it strongly. it was a perfect 2 bedroom apartment for a family of 4 with a fully fitted kitchen and a washer/dryer. jaspas restaurant was great food and service. breakfast was decent. they have a papa joes restaurant on the ground floor which does super sandwiches. theres also a supermarket downstairs which is great! room service was promt. it was winter so we didn't use the pool or playground but both looked good.

Reviewed January 06, 2015
9.0
Exceptional
Hongyi from China
Couple
1 Bedroom Executive
Stayed 1 night in September 2012

Great residence with homely feeling”

Good Location, convenient facilities

Had a short but great stay with Somerset Grand Hanoi. Upgraded to Double Bedroom, big rooms with great facilities. Staff are friendly and helpful. Returned after a short trip to Halong Bay and Somerset reserved the same room for us. Small thing but very warm service. Location was great, walking distance to the lake and old quarters. Good dining choices near by as well. The supermarket downstairs is a great plus.

Reviewed September 12, 2012
9.0
Exceptional
Hongyi from China
Couple
1 Bedroom Executive
Stayed 1 night in September 2012

Great hotel and homely service”

Great location, good facilities, homely services

Had a short but great stay with Somerset Grand Hanoi. Upgraded to Double Bedroom, big rooms with great facilities. Staff are friendly and helpful. Returned after a short trip to Halong Bay and Somerset reserved the same room for us. Small thing but very warm service. Location was great, walking distance to the lake and old quarters. Good dining choices near by as well. The supermarket downstairs is a great plus.

Reviewed September 12, 2012
10.0
Exceptional
Cherie from United States
Family with teens
Stayed 3 nights in March 2011

Warm, friendly and spacious”

Loved having more space

The price of Somerset is not much different then a 5 star hotel room. The pictures on Agoda do not resemble Somerset, not all of them anyway. We use to stay there back when this was Tap Hanoi, the largest building in the area and was on the sight of the former "Hanoi Hilton" part of that prison still remains and you can visit while taking a walk around your hotel. The area is very friendly, the staff was great, they are doing renovations and upgraded us on two seperate stays into a 3 bedroom. It was wonderful to have so much space with tv in the living room, large dinning area and two baths. Definately a plus for a family traveling with children. Loved having a fully equipped kitchen.

Reviewed March 21, 2011
9.3
Exceptional
Suparerk from Thailand
Family with teens
2 Bedroom Deluxe
Stayed 2 nights in January 2015

Good quality hotel with convenience.”

Nice Views, Good Rooms, Location

Staid in the 2 bedroom suite. Rooms are good sized, kitchen had all the dishes, cutlery, silverware available for use....very clean and very comfortable with beautiful view of the city of Hanoi. Good location and plenty of good restaurants just a few black radius of hotel. Underneath hotel is also a small supermarket so its great if you wanted to buy bread and fruits and drinks etc to bring back up to your suite. Just one small thought is that I think the staff can smile a little more or cheer up. I staid in 2 other smaller boutiques hotels in Hanoi prior to Somerset. The smaller hotel staff (and i mean everyone from bell hop to front desk to doorman) were so genuinely happy in their job, full of smiles and friendly!! So once we checked into the Somerset this difference was very apparent. So that is probably the only thing that would have made this hotel experience better.

Reviewed January 14, 2015
10.0
Exceptional
Hsiaochuan from Taiwan
Group
Stayed 1 night in April 2012

Great place, nice staffs, big rooms~”

Big and comfortable room, nice and smiling staffs, relaxing experience and must be a great place for family traveling.

This is my 2nd time staying in this hotel. I know I will choose this hotel again next time when I come to Hanoi. The room is big, clean, and comfortable. Though I came with my father for part of business trip and part of personal traveling, I will bring my family to stay in this place for just relaxing holidays in Hanoi. The location is good, the room is big and comfortable, and definitely a best choice for family. I got great experience staying here. Nothing to picky. Great breakfast as well!! Just a personal opinion, this price is reasonable for this level of service and for this type of rooms. This residence will be my first recommendation for my friends if they are going to Hanoi. No doubts, I give 10 points without any hesitates!!

Reviewed April 24, 2012
9.3
Exceptional
Henry from Philippines
Group
3-Bedroom Executive
Stayed 3 nights in December 2012

Good location, accommodating staff”

Free upgrades

Having arrived past midnight in Hanoi, it was a relief to immediately see the Somerset driver in uniform and my name printed on their place card. Was surprised that a larger van than what I ordered was used but who is complaining. The check in was swift. Guest what - another upgrade, from two BR executive, we were given 3 BR. Breakfast menu though needs variety. Three days of the same ... AST, a tour operator, services Somerset. Used them for Halong Bay and Hanoi day tours. While their guide spoke English, their spoken English and comprehension were limited and as such, got very little information or proper replies to our queries. Often times, we were better off eaves dropping from other group's guide. The trip was enjoyable because of the pleasant overall experience.

Reviewed January 05, 2013
10.0
Exceptional
Jason from Australia
Couple
1 Bedroom
Stayed 3 nights in February 2013

Great Apartment and service with a smile”

Apartment rooms

Cant speak highly enough of the Somerset Grand Hanoi. From the moment we walked in the front entrace, the service was fantastic, immediate upgrade to a bigger apartment. The room was fantastic and staff was very helpful. Breakfast buffet was good and a late night dinner in the hotel cafe was subperb.

Reviewed March 03, 2013
10.0
Exceptional
David from United States
Solo traveler
1 Bedroom Executive
Stayed 4 nights in March 2012

Like home away from home.”

Living room, kitchen and laundry facilities all in the room.

somerset grand at the hanoi tower is the best hotel in hanoi for space, location and friendly staff. the room is spacious, clean and sunny. there is a nice wide-screen tv, a working table and free wifi. all are pluses in a hotel/apartment. the citimart in the adjoining shopping arcade is convenient for supplies, and jasapas on the 4th floor is a great bar/restaurant.

Reviewed April 07, 2012
12345
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|Excellent 8.6
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  • Excellent location
  • Hoa Lo Prison
  • Hanoi Railway Station is within 0.57 km
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