Somerset Grand Hanoi Serviced Residences
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Somerset Grand Hanoi Serviced Residences

No 49, Hai Ba Trung Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam
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1 Bedroom Deluxe Somerset Grand Hanoi Serviced Residences
1 Bedroom Deluxe
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    Interior view Somerset Grand Hanoi Serviced Residences
    1 Bedroom Somerset Grand Hanoi Serviced Residences
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    Swimming pool [outdoor] Somerset Grand Hanoi Serviced Residences

    Somerset Grand Hanoi Serviced Residences Reviews

    8.5
    Excellent
    /10
    (2008 reviews)See what guests said
    9.6
    Exceptional

    "Great location and friendly staff."

    Pyoungsu

    -

    November 27, 2018

    8.7
    Excellent service
    Recommended by 91% of guests

    Things you’ll love about Somerset Grand Hanoi Serviced Residences

    Things you'll love

    • 560 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    Excellent
    Location
    8.7
    See map
    Excellent location - 200 meters from city center
    Nearby
    Popular
  • Hoa Lo Prison10 m
  • Hanoi Towers Shopping Center50 m
  • Benh Vien K130 m
  • National Hospital of Obstetrics and Gynecology130 m
  • Benh Vien Phu San Ha Noi140 m
  • Ambassadors’ Pagoda170 m
  • Ambassador's Pagoda (Chua Quan Su)200 m
  • National Library and Archives240 m
  • Embassy of Turkey290 m
  • Viet Duc Hospital290 m
  • This property is in high demand!

    Last booked 7 hours ago | 9 travelers are looking at this property right now

    Value for money8.6
    Distance to city center1 km
    Location rating8.7
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.7 km

    Rooms available at Somerset Grand Hanoi Serviced Residences

    8.6
    Excellent
    Room comfort & quality
    1 Bedroom
    1 Bedroom
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    3 bedroom Deluxe
    3 bedroom Deluxe
    ...
    • Room size: 106 m²/1141 ft²
    • City view
    • 2 single beds and 1 queen b...
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    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 64 m²/689 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    3 Bedroom Executive Apartment
    3 Bedroom Executive Apartment
    ...
    • Room size: 128 m²/1378 ft²
    • City view
    • 2 single beds and 1 queen b...
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    2 Bedroom Deluxe
    2 Bedroom Deluxe
    ...
    • Room size: 82 m²/883 ft²
    • City view
    • 2 single beds and 1 king be...
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    2-Bedroom Premier Apartment
    2-Bedroom Premier Apartment
    ...
    • Room size: 93 m²/1001 ft²
    • City view
    • 2 single beds and 1 king be...
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    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 85 m²/915 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Executive Room, 3 Bedrooms
    Executive Room, 3 Bedrooms
    ...
    • Shared bathroom
    • Bathtub
    Enter dates to see prices
    3-Bedroom Executive
    3-Bedroom Executive
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
    Have a question for Somerset Grand Hanoi Serviced Residences?

    What people love about Somerset Grand Hanoi Serviced Residences

    • 8.0
      Very good

      "It was really nice atmosphere."

      SUJUNG

      |

      December 30, 2018

    • 6.0
      Review score

      "Very good hotel"

      Thanh T.

      |

      October 17, 2017

    • 10.0
      Exceptional

      "Big,helpfull staff,very clean"

      Nur S.

      |

      December 12, 2016

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    More about Somerset Grand Hanoi Serviced Residences

    More about Somerset Grand Hanoi Serviced Residences

    9.6
    Exceptional

    "Definitely, We will choose somerset again!"

    Khairul

    |

    December 5, 2018

    An overview

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    What they offer

    8.0
    Very good

    "Newly renovated and spacious with good facilities including..."

    YU H.

    |

    December 24, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Pho Lam Nam Ngu
    300 m Vietnamese
    Cafe capi
    310 m Vietnamese
    Pho Tiu Ba Phuong
    370 m Vietnamese
    American cuisine
    American cuisine
    Vpresso
    50 m American, Cafe
    Antique Cafe
    280 m American, Vietnamese
    Rosemary Kitchen & Sandwicherie
    380 m American, European, Vegetarian
    Asian cuisine
    Asian cuisine
    Jaspas Restaurant
    50 m Asian, Contemporary, European
    Goi-la Restaurant
    70 m Asian, Fast food, Vietnamese
    Namaste Hanoi
    120 m Asian, Halal, Indian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Somerset Grand Hanoi Serviced Residences from real guests

    Agoda Reviews (2008)Booking.com Reviews (614)
    8.5
    /
    10
    Cleanliness8.5
    Facilities8.4
    Location8.7
    Room comfort and quality8.6
    Service8.7
    Value for money8.6
    Provided by verified guests of Agoda
    All languages
    All guests (2008)
    All room types

    Show reviews that mention 

    Showing 1541 verified guest comments
    12345
    10.0
    Exceptional
    SOOEEM from South Korea
    Business traveler
    1 Bedroom Deluxe
    Stayed 2 nights in January 2019

    Exceptional”

    Good

    Reviewed February 07, 2019

    Dear Mr Sooeem, Thank you for staying with Somerset Grand Hanoi. We are delighted to learn that you like our serviced residence and you had a wonderful stay. We look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Residence Manager

    Responded February 07, 2019
    Somerset Grand Hanoi Serviced Residences
    8.0
    Excellent
    Jane from Malaysia
    Family with teens
    2 Bedroom Deluxe
    Stayed 3 nights in February 2019

    Ideal place to stay with family!”

    Pros : It’s home away from home. Like the complete kitchen (altho we didn’t do any cooking) and availability of a washing machine with dryer. Strong Wi-Fi in the unit. Location good, short walking distance to nearby restaurants. Cons : Slight damp smell in the bedrooms most probably from the carpet. TV reception in the master bedroom was also bad and we were not able to watch most channels. Pillows were also too soft/flat. Needed 3 pillows stacked up to sleep comfortably.

    Reviewed February 05, 2019

    Dear Mr Jane, Thank you for staying with Somerset Grand Hanoi. We are delighted to learn that you like our serviced residence and you had wonderful stay. We are also appreciative your feedback and will look into it. We look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Residence Manager

    Responded February 07, 2019
    Somerset Grand Hanoi Serviced Residences
    10.0
    Exceptional
    JOONHWA from South Korea
    Group
    2 Bedroom Deluxe
    Stayed 4 nights in January 2019

    Location Service and price !”

    3 adult were staying for 4 night staff were very kind Room was clean, first floor have an small cafeteria and supermarket 10 -15 min walk from Hoankiem lake Not noisy out there. near hotel many kinds of local cafes and noodle place if you are in group or more than 3 people - this is the place!!!!

    Reviewed January 09, 2019

    Dear Mr Joonhwa, Thank you for your review. It is great to have you stay with us. Your compliments motivate us to continually improve our service delivery. We look forward to welcoming you again. Your sincerely, Nguyen Mai Huong Residence Manager

    Responded January 13, 2019
    Somerset Grand Hanoi Serviced Residences
    8.0
    Excellent
    YU from Singapore
    Family with teens
    2 Bedroom Deluxe
    Stayed 2 nights in December 2018

    Good hotel in Hanoi”

    We booked a 2-bedroom apartments. Newly renovated and spacious with good facilities including washing machine / dryer. Sound proofing from glass windows not sufficient but still bearable. Only the master bedroom was fitted with double glazing. There is a small annexe retail block next door with supermarket and f&b outlets. Location is a little far from Old Quarters and Hoan Kiem lake but still walkable (about 20 mins). Overall, very satisfied.

    Reviewed December 24, 2018

    Dear Mr Yu, Thank you for staying with Somerset Grand Hanoi. We are delighted to learn that you like our serviced residence and you had wonderful stay. We are also appreciative of your feedback. It is our pleasure to have you stay with us and we look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Residence Manager

    Responded January 01, 2019
    Somerset Grand Hanoi Serviced Residences
    9.2
    Exceptional
    hyeonmi from South Korea
    Group
    Luxury Room - 3 Bedrooms
    Stayed 3 nights in July 2018

    BF very delicious COZY&Good lotation”

    I made a reservation for a trip with 5 friends including breakfast, but due to an error by an employee, I was a little embarrassed by the lack of breakfast, but it was very delicious, and it was very comfortable, and walked 20 minutes down the street.

    Reviewed July 16, 2018

    Dear hyeonmi , Thank you for staying with us at Somerset Grand Hanoi. We are very glad to have met your expectation in most aspect of your stay. Your compliment of our strategic location and quality of breakfast is most encouraging to us. At the same time, we are very sorry for the mistake from our colleagues that caused shortage of providing breakfast to you. Once again, thank you for your compliment and we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager

    Responded August 10, 2018
    Somerset Grand Hanoi Serviced Residences
    8.0
    Excellent
    sylvia from Netherlands
    Family with teens
    2 Bedroom Executive
    Stayed 2 nights in April 2018

    Friendly staff, convenient location, but hotel needs update”

    We knew about renovations, but when we booked, they told us that end of April the swimmingpoolarea for sure was renovated. But when we arrived, still a lot of construction was going on. Also inside the hotel. Even our renovated executive appartment was still very old fashioned, only the bathrooms got an update, the livingroom looks very old. But once we got over that shock, the experience was fine. Location is very good, close to Hoan Kiem Lake, and Hoa Lo prison, and also in walking distance of the Temple of Literature. Staff was very friendly, both at reception and in the restaurant. When we lost one item they did everything possible to hand it to us on the airport. Thumbs up! While the style of this hotel is not our favourite, we still recommend this place, for its location, spacious appartments and friendly staff.

    Reviewed May 09, 2018

    Dear sylvia, Thank you so much for taking the time to share your stay experience at Somerset Grand Hanoi. Thank you also for recognizing the service of our associates and noting our strategic location, spacious and well equipped apartment and facilities. Your compliments are most encouraging. At the same time, I am glad to share that we will be undergo Phase 2 a refurbishment to all apartments from level 5 to level 14 to enhance our guests' stay experience. Once again, thank you for choosing us and we certainly look forward to welcoming you back soon for another memorable stay! Warmest regards, Ngo Le Dung Residence Manager

    Responded May 11, 2018
    Somerset Grand Hanoi Serviced Residences
    10.0
    Exceptional
    Nancy from Thailand
    Family with young children
    2 Bedroom Deluxe
    Stayed 1 night in April 2018

    Perfect with a baby”

    Very easy place to stay with a baby. They think of everything. Much better than staying in a small hotel room like we did the first night. Baby had the run of the place and and it was relatively babyvproof. Not only did they provide a baby cot, they also brought us a baby tub which was a nice surprise. Location is super convenient. Out of the hubub so it’s not so hectic as the old city, but we could walk there I’m 10-15 min with great food options close too.

    Reviewed April 09, 2018

    Dear Nancy, Thank you for taking time to write this review. It is great to have you stay with us at Somerset Grand Hanoi. We appreciate your review and the compliments about our service and facilities. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again. Best regards, Ngo Le Dung Residence Manager

    Responded April 12, 2018
    Somerset Grand Hanoi Serviced Residences
    10.0
    Exceptional
    Dora from Singapore
    Group
    2 Bedroom Deluxe
    Stayed 3 nights in March 2018

    gd location”

    the apartment was built inside the old prision. right in front of the apartment is the prison meuseum. they hv just upgraded the pool. the gym was not too bad. bfast was so so. but for usd9 its a bit not worth. u can get better food outside. room facilities was splendid. all toiletries supplied n clean towels. location was a bit out of town but walkable distance. its near to old quarters n various sight seeing places nearby

    Reviewed March 23, 2018

    Dear Dora, Thank you very much for taking time to write this review. It is great to have you stay with us at Somerset Grand Hanoi. We appreciate your review and the compliment about our service and facilities. We hope to welcome you again in the near future. Best regards, Ngo Le Dung Residence Manager

    Responded March 23, 2018
    Somerset Grand Hanoi Serviced Residences
    10.0
    Exceptional
    Tay from Vietnam
    Group
    2 Bedroom Deluxe
    Stayed 4 nights in February 2019

    Exceptional”

    Great service and outstanding staff

    Reviewed February 28, 2019

    Dear Mr Tay, Thank you for your review. It is great to have you stay with us. Your compliments motivate us to continually improve our service delivery. We look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Residence Manager

    Responded March 02, 2019
    Somerset Grand Hanoi Serviced Residences
    8.4
    Excellent
    Albert from Vietnam
    Family with young children
    2 Bedroom Deluxe
    Stayed 4 nights in October 2018

    Excellent”

    The only inconvenience we have met is the noise. The building is in an area where there is numerous hospitals and we were really bothered with the noise from ambulances, taxis, motorcycles... from 5:30 am to 12:30 pm. The window soundproofing is so bad...

    Reviewed October 30, 2018

    Dear Mr Albert, Thank you for your staying with Somerset Grand Hanoi. We are delighted to learn that you like our serviced residence and you had wonderful stay. We are also appreciative of your feedback. It is our pleasure to have you stay with us and we look forward to welcoming you again. Your sincerely, Nguyen Mai Huong Acting Residence Manager

    Responded November 18, 2018
    Somerset Grand Hanoi Serviced Residences
    9.2
    Exceptional
    Mohd from Brunei Darussalam
    Family with young children
    3 bedroom Deluxe
    Stayed 3 nights in December 2018

    Exceptional”

    The apartment is very comfortable, well equipped and well maintained. The staff were helpful and professional. However, the noise from the renovation works were a bit disturbing.

    Reviewed December 09, 2018

    Dear Mr Mohd, Thank you for staying with Somerset Grand Hanoi. We are delighted to learn that you like our serviced residence and you had a wonderful stay except our noise from renovation. We are sorry for the inconvenience caused. It is our pleasure to have you stay with us and we look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Acting Residence Manager

    Responded December 15, 2018
    Somerset Grand Hanoi Serviced Residences
    9.2
    Exceptional
    Hiu from Hong Kong
    Family with young children
    2 Bedroom Executive
    Stayed 8 nights in February 2018

    Really happy with this place”

    Staff is helpful, friendly, great English. Breakfast is awesome in JASPAS, good value too. Shame the weather wasn't working for us. Pool was too cold. Great pool nevertheless and good tuck away playground for the kids on the cool dry days.

    Reviewed February 26, 2018

    Dear Hiu, Thank you for sharing your current stay experience at Somerset Grand Hanoi. Your heartfelt words and special mention of the service provided by our staff and quality of breakfast is huge encouraging. Receiving such positive feedback from guest like you inspire us to continually improve our service delivery. Once again, thank you for your valued patronage. From all of us at Somerset Grand Hanoi we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager

    Responded March 15, 2018
    Somerset Grand Hanoi Serviced Residences
    8.0
    Excellent
    yeonsoo from South Korea
    Family with young children
    2 Bedroom Deluxe
    Stayed 4 nights in January 2018

    Very good”

    location is700m from cathedral. facilities are old but convenient to use supermarket. not recommend breakfast which is not good 9dollar is not cheap with vetnam market price. room are spacious and valye for money 2bedroom and 2bathroom.

    Reviewed January 27, 2018

    Dear yeonsoo, Thank you for sharing your current stay experience with us. We are very glad to hear that you enjoyed most aspects of your stay with us and special mention of " room are spacious and valued for money". At the same time we would like to share that we will be undergoing refurbishment for all apartments from Q2 2018. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager It is so wonderful to read that you enjoyed most aspects of your stay with us and special mentioned " Everything was beyond our wishes".

    Responded February 22, 2018
    Somerset Grand Hanoi Serviced Residences
    9.2
    Exceptional
    David from United States
    Solo traveler
    2 Bedroom Deluxe
    Stayed 1 night in November 2017

    Apartment living while on holiday”

    Somerset Grand offers a quiet and homey place to return to while spending time in Hanoi. It is family-friendly, and it offers excellent services at hand, including a wonderful restaurant on the 4th floor, an attached shopping center, and good sports facilities.

    Reviewed December 02, 2017
    9.6
    Exceptional
    Teik from Singapore
    Family with teens
    2 Bedroom Deluxe
    Stayed 1 night in October 2017

    Value for money”

    We were travelling as a family of four and booked a two bedroom unit for an overnight stay. The apartment was comfortable and clean. We ate at the restaurant on 4th floor as nearby restaurants were closed. The food was good. Check-in/out formalities were efficient. Staff at reception were very helpful. One minor issue - I requested operator for a wake-up call for 6 am the following morning however no call came through. Luckily for me, I had also set a separate alarm.

    Reviewed October 06, 2017
    8.0
    Excellent
    SEEH from Malaysia
    Family with young children
    3 Bedroom Executive Apartment
    Stayed 3 nights in March 2017

    Walking distance to Old Quarter, nice Service Apartment for family”

    We took a 3 bed rooms unit, first one night was terrible as that suppose to be non smoking unit full of cigarette smell. After informed the staff subsequently we being assigned to unit without such problem. Staffs are very friendly except breakfast kind of with quite limited options. Great thing about this place is extremely convenient to walk to many local sightseeing places such as Hoan Kiem Lake, Old Quarter, etc. For nice food, do try Maison Sen (Vietnamese Buffer), Avalon BBQ (nice view over lake and old quarter), So 10 Ly Quck Su (famous Vietnamese Pho).

    Reviewed March 24, 2017
    8.0
    Excellent
    Goh from Singapore
    Family with young children
    2 Bedroom Executive
    Stayed 5 nights in December 2016

    Comfortable stay”

    Located at Hai Ba Trung and Hoa Lu junction. Heavy traffic in front of hotel. Walking distance to old quarters, West lake and Hoan Kiem lake. Room is spacious, good for big family and with children. We had a apt with 2 rooms, fully furnished with kitchen, washing machine. Felt like a home stay. Bed is big but pillow too soft. Supermarket below good for buying groceries and snacks. Our children love to dine at the Japanese restaurant Tamaya. Value for money for big family and with children.

    Reviewed December 22, 2016
    8.8
    Excellent
    Guenevierre from Philippines
    Group
    2 Bedroom Executive
    Stayed 4 nights in January 2016

    Always the choice in Vietnam”

    I love the Somersets in Vietnam! We were a group of girls, and the Somerset is always our #1 pick in Vietnam, since it's secure and has all the creature comforts we would need. Who doesn't want to stretch out on a sofa in the living room!

    Reviewed December 21, 2016
    10.0
    Exceptional
    CHEE from Singapore
    Business traveler
    1 Bedroom Executive
    Stayed 5 nights in September 2016

    somerset hanoi”

    Good location near the exhibition area. clean and comfortable rooms. good and helpful service with a smile. located near to restaurants. a hotel that pays attention to details....the lighting, the power points, the coffee table suitable for doing your work, the taxi service to airport, so satisfied that I can't find any fault in this place......

    Reviewed September 26, 2016
    8.3
    Excellent
    Gabrielle from New Zealand
    Business traveler
    2 Bedroom Deluxe
    Stayed 8 nights in June 2015

    The location takes it all”

    Location, location, location

    This used to be THE place to stay in Hanoi but now it has gotten rather old and tired. They never turn on air cond in the hallway which is quite harsh in the heat of the city. The food is only so so but the location is just too good to pass.

    Reviewed January 12, 2016
    12345
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    Somerset Grand Hanoi Serviced Residences
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Hoa Lo Prison
    • Hanoi Railway Station is within 0.56 km