This property is in high demand!
Last booked 7 hours ago | 9 travelers are looking at this property right now
"Great location and friendly staff."
November 27, 2018
560 meters to public transportation
Free Wi-Fi in all rooms!
Last booked 7 hours ago | 9 travelers are looking at this property right now
|Value for money||8.6|
|Distance to city center||1 km|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||4.7 km|
"It was really nice atmosphere."
December 30, 2018
"Very good hotel"
October 17, 2017
"Big,helpfull staff,very clean"
December 12, 2016
"Definitely, We will choose somerset again!"
December 5, 2018
These internationally managed accommodations with personalized services and extensive facilities are centrally located to make your business travel, weekend retreat, or extended stay convenient and enjoyable. Surrounded by the largest concentration of commerce and business, the residence is ideal corporate housing for the expatriate on a project assignment or relocation. You can stroll at your leisure to the many restaurants, entertainment areas, and city attractions located outside the residence. There is a convention center, child education center, and a shopping mall on the lower floors. Being the tallest tower, each residence offers panoramic views of the city. Enjoy the rich culture of Hanoi while living in a spacious and comfortable private apartment with the luxurious services and facilities that you desire. For your reservation at Somerset Grand Hanoi Serviced Residences, please select the dates of your stay and complete our secure online booking form.
"Newly renovated and spacious with good facilities including..."
December 24, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Dear Mr Sooeem, Thank you for staying with Somerset Grand Hanoi. We are delighted to learn that you like our serviced residence and you had a wonderful stay. We look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Residence Manager
Ideal place to stay with family!”
Pros : It’s home away from home. Like the complete kitchen (altho we didn’t do any cooking) and availability of a washing machine with dryer. Strong Wi-Fi in the unit. Location good, short walking distance to nearby restaurants. Cons : Slight damp smell in the bedrooms most probably from the carpet. TV reception in the master bedroom was also bad and we were not able to watch most channels. Pillows were also too soft/flat. Needed 3 pillows stacked up to sleep comfortably.
Dear Mr Jane, Thank you for staying with Somerset Grand Hanoi. We are delighted to learn that you like our serviced residence and you had wonderful stay. We are also appreciative your feedback and will look into it. We look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Residence Manager
Location Service and price !”
3 adult were staying for 4 night staff were very kind Room was clean, first floor have an small cafeteria and supermarket 10 -15 min walk from Hoankiem lake Not noisy out there. near hotel many kinds of local cafes and noodle place if you are in group or more than 3 people - this is the place!!!!
Dear Mr Joonhwa, Thank you for your review. It is great to have you stay with us. Your compliments motivate us to continually improve our service delivery. We look forward to welcoming you again. Your sincerely, Nguyen Mai Huong Residence Manager
Good hotel in Hanoi”
We booked a 2-bedroom apartments. Newly renovated and spacious with good facilities including washing machine / dryer. Sound proofing from glass windows not sufficient but still bearable. Only the master bedroom was fitted with double glazing. There is a small annexe retail block next door with supermarket and f&b outlets. Location is a little far from Old Quarters and Hoan Kiem lake but still walkable (about 20 mins). Overall, very satisfied.
Dear Mr Yu, Thank you for staying with Somerset Grand Hanoi. We are delighted to learn that you like our serviced residence and you had wonderful stay. We are also appreciative of your feedback. It is our pleasure to have you stay with us and we look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Residence Manager
BF very delicious COZY&Good lotation”
I made a reservation for a trip with 5 friends including breakfast, but due to an error by an employee, I was a little embarrassed by the lack of breakfast, but it was very delicious, and it was very comfortable, and walked 20 minutes down the street.
Dear hyeonmi , Thank you for staying with us at Somerset Grand Hanoi. We are very glad to have met your expectation in most aspect of your stay. Your compliment of our strategic location and quality of breakfast is most encouraging to us. At the same time, we are very sorry for the mistake from our colleagues that caused shortage of providing breakfast to you. Once again, thank you for your compliment and we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager
Friendly staff, convenient location, but hotel needs update”
We knew about renovations, but when we booked, they told us that end of April the swimmingpoolarea for sure was renovated. But when we arrived, still a lot of construction was going on. Also inside the hotel. Even our renovated executive appartment was still very old fashioned, only the bathrooms got an update, the livingroom looks very old. But once we got over that shock, the experience was fine. Location is very good, close to Hoan Kiem Lake, and Hoa Lo prison, and also in walking distance of the Temple of Literature. Staff was very friendly, both at reception and in the restaurant. When we lost one item they did everything possible to hand it to us on the airport. Thumbs up! While the style of this hotel is not our favourite, we still recommend this place, for its location, spacious appartments and friendly staff.
Dear sylvia, Thank you so much for taking the time to share your stay experience at Somerset Grand Hanoi. Thank you also for recognizing the service of our associates and noting our strategic location, spacious and well equipped apartment and facilities. Your compliments are most encouraging. At the same time, I am glad to share that we will be undergo Phase 2 a refurbishment to all apartments from level 5 to level 14 to enhance our guests' stay experience. Once again, thank you for choosing us and we certainly look forward to welcoming you back soon for another memorable stay! Warmest regards, Ngo Le Dung Residence Manager
Perfect with a baby”
Very easy place to stay with a baby. They think of everything. Much better than staying in a small hotel room like we did the first night. Baby had the run of the place and and it was relatively babyvproof. Not only did they provide a baby cot, they also brought us a baby tub which was a nice surprise. Location is super convenient. Out of the hubub so it’s not so hectic as the old city, but we could walk there I’m 10-15 min with great food options close too.
Dear Nancy, Thank you for taking time to write this review. It is great to have you stay with us at Somerset Grand Hanoi. We appreciate your review and the compliments about our service and facilities. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again. Best regards, Ngo Le Dung Residence Manager
the apartment was built inside the old prision. right in front of the apartment is the prison meuseum. they hv just upgraded the pool. the gym was not too bad. bfast was so so. but for usd9 its a bit not worth. u can get better food outside. room facilities was splendid. all toiletries supplied n clean towels. location was a bit out of town but walkable distance. its near to old quarters n various sight seeing places nearby
Dear Dora, Thank you very much for taking time to write this review. It is great to have you stay with us at Somerset Grand Hanoi. We appreciate your review and the compliment about our service and facilities. We hope to welcome you again in the near future. Best regards, Ngo Le Dung Residence Manager
Great service and outstanding staff
Dear Mr Tay, Thank you for your review. It is great to have you stay with us. Your compliments motivate us to continually improve our service delivery. We look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Residence Manager
The only inconvenience we have met is the noise. The building is in an area where there is numerous hospitals and we were really bothered with the noise from ambulances, taxis, motorcycles... from 5:30 am to 12:30 pm. The window soundproofing is so bad...
Dear Mr Albert, Thank you for your staying with Somerset Grand Hanoi. We are delighted to learn that you like our serviced residence and you had wonderful stay. We are also appreciative of your feedback. It is our pleasure to have you stay with us and we look forward to welcoming you again. Your sincerely, Nguyen Mai Huong Acting Residence Manager
The apartment is very comfortable, well equipped and well maintained. The staff were helpful and professional. However, the noise from the renovation works were a bit disturbing.
Dear Mr Mohd, Thank you for staying with Somerset Grand Hanoi. We are delighted to learn that you like our serviced residence and you had a wonderful stay except our noise from renovation. We are sorry for the inconvenience caused. It is our pleasure to have you stay with us and we look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Acting Residence Manager
Really happy with this place”
Staff is helpful, friendly, great English. Breakfast is awesome in JASPAS, good value too. Shame the weather wasn't working for us. Pool was too cold. Great pool nevertheless and good tuck away playground for the kids on the cool dry days.
Dear Hiu, Thank you for sharing your current stay experience at Somerset Grand Hanoi. Your heartfelt words and special mention of the service provided by our staff and quality of breakfast is huge encouraging. Receiving such positive feedback from guest like you inspire us to continually improve our service delivery. Once again, thank you for your valued patronage. From all of us at Somerset Grand Hanoi we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager
location is700m from cathedral. facilities are old but convenient to use supermarket. not recommend breakfast which is not good 9dollar is not cheap with vetnam market price. room are spacious and valye for money 2bedroom and 2bathroom.
Dear yeonsoo, Thank you for sharing your current stay experience with us. We are very glad to hear that you enjoyed most aspects of your stay with us and special mention of " room are spacious and valued for money". At the same time we would like to share that we will be undergoing refurbishment for all apartments from Q2 2018. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager It is so wonderful to read that you enjoyed most aspects of your stay with us and special mentioned " Everything was beyond our wishes".
Apartment living while on holiday”
Somerset Grand offers a quiet and homey place to return to while spending time in Hanoi. It is family-friendly, and it offers excellent services at hand, including a wonderful restaurant on the 4th floor, an attached shopping center, and good sports facilities.
Value for money”
We were travelling as a family of four and booked a two bedroom unit for an overnight stay. The apartment was comfortable and clean. We ate at the restaurant on 4th floor as nearby restaurants were closed. The food was good. Check-in/out formalities were efficient. Staff at reception were very helpful. One minor issue - I requested operator for a wake-up call for 6 am the following morning however no call came through. Luckily for me, I had also set a separate alarm.
Walking distance to Old Quarter, nice Service Apartment for family”
We took a 3 bed rooms unit, first one night was terrible as that suppose to be non smoking unit full of cigarette smell. After informed the staff subsequently we being assigned to unit without such problem. Staffs are very friendly except breakfast kind of with quite limited options. Great thing about this place is extremely convenient to walk to many local sightseeing places such as Hoan Kiem Lake, Old Quarter, etc. For nice food, do try Maison Sen (Vietnamese Buffer), Avalon BBQ (nice view over lake and old quarter), So 10 Ly Quck Su (famous Vietnamese Pho).
Located at Hai Ba Trung and Hoa Lu junction. Heavy traffic in front of hotel. Walking distance to old quarters, West lake and Hoan Kiem lake. Room is spacious, good for big family and with children. We had a apt with 2 rooms, fully furnished with kitchen, washing machine. Felt like a home stay. Bed is big but pillow too soft. Supermarket below good for buying groceries and snacks. Our children love to dine at the Japanese restaurant Tamaya. Value for money for big family and with children.
Always the choice in Vietnam”
I love the Somersets in Vietnam! We were a group of girls, and the Somerset is always our #1 pick in Vietnam, since it's secure and has all the creature comforts we would need. Who doesn't want to stretch out on a sofa in the living room!
Good location near the exhibition area. clean and comfortable rooms. good and helpful service with a smile. located near to restaurants. a hotel that pays attention to details....the lighting, the power points, the coffee table suitable for doing your work, the taxi service to airport, so satisfied that I can't find any fault in this place......
The location takes it all”
This used to be THE place to stay in Hanoi but now it has gotten rather old and tired. They never turn on air cond in the hallway which is quite harsh in the heat of the city. The food is only so so but the location is just too good to pass.
Somerset Grand Hanoi Serviced Residences
Hoan Kiem District
Ba Dinh District
Tay Ho District