2015
Excellent 8.4
Based on 1075 reviews

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Excellent



based on 1075 reviews
  • Cleanliness 8.6
  • Facilities 8.5
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for money 8.5
  • Food/Dining 7.6
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Boon from Singapore
Group
2 Bedroom Executive
Stayed one night in July 2015
Good location and good service
Good location, nice room and good service
Overall, it is within expectation. Location is good, staff service and attitude are great!! Food is okay. The only main issue is the pillow = really too thin and only provide 1 pillow. =(
Reviewed July 07, 2015
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Roberto from Philippines
Business traveler
1 Bedroom Executive
Stayed 2 nights in July 2015
Food must add varieties specially breakfast
Access
Ok
Reviewed July 06, 2015
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Am from United States
Group
2 Bedroom Deluxe
Stayed 6 nights in June 2015
Good hotel friendly staff
Good breakfast good location friendly staff
Very enjoyable
Reviewed July 03, 2015
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Pirapol from Thailand
Group
2 Bedroom Executive
Stayed one night in June 2015
Great value of money and location.
Location, room condition and breakfast.
Great choice for family and group traveler.
Reviewed June 29, 2015
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Gregory from Australia
Family with young children
2 Bedroom Executive
Stayed one night in June 2015
Hanoi Holiday
location, room size, comfort.
Great location, helpful staff and good sized rooms.
Reviewed June 28, 2015
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viviana from United States
Solo traveler
1 Bedroom Executive
Stayed 3 nights in April 2015
about 15 min walk to old quarter
service. cleanliness. location
Reviewed June 28, 2015
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Leo from Indonesia
Business traveler
2 Bedroom Executive
Stayed 3 nights in April 2015
Good hotel for family with Children
Room Size, Location and Access
We had a great stay, staff quality is low and not accomodating.
Reviewed June 23, 2015
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chin from Singapore
Family with older children
2 Bedroom Executive
Stayed 2 nights in June 2015
Our 1st vacation in Hanoi.
Good location, very clean & well equipped rooms.
Perfect & beyond expectation.
Reviewed June 22, 2015
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AU from Hong Kong
Couple
1 Bedroom Executive
Stayed 6 nights in June 2015
Value for money
Nice location, clean and comfortable
Reviewed June 19, 2015
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martijn from Netherlands
Business traveler
1 Bedroom Executive
Stayed 2 nights in June 2015
Wonderful staff
Room size, staff, location
The SGHSR is perfectly located close to both the sights and businesses I needed to to for meetings. Whilst the hotel driver who picked me up, missed me - resulting in me having to call the hotel - he made no apology because he did not speak English, apart from this poor arrival my entire stay was simply wonderful. From the trainee in reception - with flawless English and excellent restaurant recommendations - to the smiling waitresses at breakfast, from the nice attendant in the gym to the great bar man in the bar and restaurant, everybody was ever so friendly and knowledgeable. Nothing was too much trouble. Yes the property is not new but still in good shape. I will be back.
Reviewed June 18, 2015
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