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"Clean, large room,"
June 19, 2016
Free Wi-Fi in all rooms!
Book now before it's too late!
|Value for money||8.4|
|Distance to city center||5 km|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||9.8 km|
"My stay is solely for biz and visiting my client in this area."
October 31, 2017
March 19, 2016
"Enjoy staying there."
October 12, 2016
February 27, 2017
Designed to accommodate the needs of executives on business travel, Somerset Hoa Binh Serviced Residences is only a 15-minute drive from the Hoa Lac high-technology development zone. It is also near the Than Long industrial site and the Hoan Kiem and Ba Dinh Districts, where many multinational corporations, diplomatic, and public offices like Daeha Business Center, HITC Schmidt Tower, and the VET Building are located. Families on leisure vacation will find Somerset Hoa Binh Serviced Residences very convenient as it is close to many restaurants, shopping malls, and entertainment venues. For a modern and stylish stay, all 206 units from the studio to the executive residence are fully furnished with a vibrant décor and a complete home entertainment system. The extensive services and facilities, such as 24-hour reception and security, children’s in-door playroom, and an on-site convenience store ensure safety and comfort to all residents. Providing a warm and stylish home with recreational facilities and business support services, Somerset Hoa Binh Serviced Residences achieves a harmonious balance between work and family life.
"I strongly recommend this hotel."
February 5, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Somerset Hoa Binh Serviced Residences
Cau Giay District
Ba Dinh District
Ba Dinh District
Show reviews that mention
No hot water”
Had to have a fight with staff when I arrived over the fact they were insisting I take a smoking room, after 30 minutes arguing they finally found a non smoking room. The hot water did not work in the apartment, I complained twice and nothing was done. Overall I have stayed at different Somerset’s before and the standard has been good but this was a very poor experience.
Dear Carl, Thank you very much for staying with us and sharing feedback. Please accept our sincerely apologize for impossible to arrange non smoking for you immediately upon your arrival. We had entered your apartment for checking hot water but we couldn't find solution because we still found hot water. We are so sorry for fail to clarify further with you to meet your expectation. We look forward to welcome you back to serve you better. Warmest regards, Tammy Tran Assistant Residence Manager
Used to be a good hotel but the customer service is bad”
Had my aircon broken for a few times and on my first night had to call many times but to no avail. Didn't sleep at all. On second night, same thing until I threaten to just leave. This used to be a nice serviced apartment. Not sure whats wrong. Hope you treat your customer better than this. Not make them chase for a very simple service.
Dear Christine, Thank you very much for staying with us and sharing your feedback. As we received your survey earlier, we checked with our front desk staff and understood that we adjusted aircon temperature as per your requirement. However this adjustment didn't meet your expectation and our communication with you wasn't clear. Please accept our sincerely apologize for any inconvenience caused to you during your stay. We look forward to welcome you back to serve you better. Best regards, Tammy Tran Assistant Residence Manager
good as usual”
this is good. but location is closer to west lake.
Dear SEUNGHYUK, Thank you very much for staying with us and sharing your feedback. We appreciate it and look forward to welcoming you back. Best regards, Tammy Tran Assistant Residence Manager
Nice and kind hotel”
This is good hotel.
Dear Seunghyuk, Thank you very much for staying with us and sharing your feedback. We are delighted that you enjoyed your stay here. We look forward to welcoming you back. Best regards, Tammy Tran Assistant Residence Manager
Value for money”
Good location from airport. Not very traffic compare to other hotels. Soft bed is not good for me but ok.
Dear Kihun, Thank you very much for staying with us and share your feedback. We are glad that you like our location and understand traffic condition. At the same time, we well noted your comment about soft bed. We will work with our team for improvement. Best regards, Tammy Tran Assistant Residence Manager
This hotel is highly recommended to stay as the staff is very friendly & kind.”
Taking this chance to thank you Mr Henry (hotel staff) drove me by motorbike to buy the charger wire nearby on 1 oct 2017 night. Otherwise I can contact outside w my mobile. Much Appreciate on his assistance.
Dear Mr Chiu, Thank you for your review and feedback. We are glad to hear the compliments of our staff Mr Henry and we already shared with the staff member, this is will surely motivate us to further improve our service delivery. We hope you will stay with us again. Your sincerely, Nguyen Mai Huong Assistant Residence Manager
Wonderful stay at Somerset Hoa Binh! It was the first time and I really enjoyed this residence. Sure that I'll come back. I didn't take my breakfast at the residence; but that would be great if the residence offers also full breakfast inside and not out of the hotel.
Convenience, Comfortable, Nice”
The room was really large and comfortable. It is also centrally located in Hanoi near to supermarket. Transportation was available from the hotel to access to any parts of Hanoi city and the airport. Staffs were good in English language.
excellent services provided. Great food and good value for money. The location is abit far from city center, however you can reach easily by bus. Bus quite frequent drive you to the old quarters. There is supermarket near by, it is walking distance around 5mins.
comfortable, nice, convenience”
It is centrally located in Hanoi city. There is a supermarket within walking distance from the hotel. The room is large. It also comes with microwave oven, electric cooker, for preparing meals. International meals are also available in the hotel.
Great location and service”
The hotel is located at the center of Hanoi. Not too far from the West Lake. There is a Supermart near by, about 2 mins walk. the Museum of Ethnology is also within walking distance from the hotel. Hotel rooms are well equipped too.
Good quality hotel”
This was my 5th stay at this hotel as it's nearby my office in Hanoi. Staff services are helpful, rooms are clean and well maintained, nice swimming pool and suana faciities. There is a nearby seafood restaurant and a suppermarket, just 5 mins walk. The only down side is the breakfast are oursourced to next door coffee shop which is badly served. Another concern is the room rates seems getting higher every time I stayed.
Great Hotel Although a bit far ”
I love this service apartment. It is quite new and very clean. I stayed at 15th floor and had a wonderful view of the city. Breakfast at the Highlands Coffee cafe next door was good although it would be nice if they don't charge a child the full price. The apartment has very nice cosy resident lounge where resident can unwind and play games and a very clean kids room with slides and little tikes cars.
The only 5 stars at this area.”
Somerset is always my favorite brand. Although it is not located near the downtown of Hanoi (The old quarters), since my office is nearby so I like to stay in this hotel. You have 2 choices for breakfast, the Japanese restaurant at 2nd floor, or the Highland coffee next door, which cater BF for Somerset. For coffee lover, this can be a good choice, anyways, you need to pay for the coffee if you order outside the BF menu. It has an indoor swimming pool and sauna at 2nd floor, however it's not a heated pool. If you like peaceful environment without hassle of crowded street and people, here is the right place.
Very Comfortable Hotel”
Somerset is always a good choice to stay, especially because my office is now near this area, it is 5 mins walk. And there is no more up-to-standard hotel around this area. The room is equiped with kitchen and a small living room, bed is comfortable. The only down-side is the breakfast, which Somerset outsources to the HighLand Coffee next door, so it falls from 4 stars to 1 star standard. I would recommand you to have your Breakfast at the 4 floor Japanese inside the hotel.
New & Nice”
Somerset is always a good quality hotel for business travelors, the location is good for me because my office is just opposite the road which means 5 min walk. Thr breakfast at the Japanese restaurant is nice, but the one at the coffee shop is a bit messy. Rates are a bit high hopefully it will be cheaper in summer time.
New hotel at new developing area”
My Vietnam office has just moved to this area from the old quarters, so it is just over the street to my office from this Somerset. Rooms are all new and 2 TV sets in each room. Specious and coxy. However, it is a bit over price, and there is no free internet provided.
this is better than normal hotel. i will stay there reguraly.
Dear SEUNGHYUK, Thank you very much for staying with us. We are glad that you like our property. We look forward to welcoming you back. Best regards, Tammy Tran Assistant Residence Manager
Correct choice for business trip ”
Price, facilities, location and room condition. No other better choice and will stay again.
Dear Mr Yongwook, Thank you very much for taking your time to review our property. We are glad to learn that you enjoyed our facilities and service. We look forward to welcoming you back. Kind regards, Tammy Tran Assistant Residence Manager
Thank you for sharing your stay experience. It is our pleasure to have you stay with us and we are glad that you had a wonderful stay. We hope to have opportunity to host you again in the near future.