Excellent 8.1
Based on 233 reviews

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Excellent



based on 233 reviews
  • Cleanliness 8.8
  • Facilities 7.8
  • Location 7.4
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for money 8.3
  • Food/Dining 6.8
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LIT from Malaysia
Solo travelers
1 Bedroom Deluxe
Stayed 2 nights in October 2014
Good hotel
Staff and room
Marvelous.!
Reviewed October 27, 2014
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Graeme from Australia
Solo travelers
Studio Executive
Stayed 7 nights in October 2014
Exceptional staff
Mr Duc, Mr Lam and the bed!
The staff are exceptional, VERY helpful and friendly, the bed was very comfortable..,only two negatives the elevator was too slow and confusing and the breakfast was less than ordinary...
Reviewed October 25, 2014
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Brett from New Zealand
Business travelers
Studio Executive
Stayed one night in July 2014
Relaxing
Room comfort, location and staff
Very friendly staff, good location for access to city and comfortable room. Only issue is dining as Highlands coffee doesn't really have a good menu - it is limited to short snacks as opposed to a meal.
Reviewed October 06, 2014
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Devon from United States
Business travelers
Studio Executive
Stayed one night in September 2014
Comfortable, quiet
Close to new business district, large rooms, very little noise
Stayed here multiple times in the past few years - consistent quality of service, spacious rooms, and great for short or extended stays.
Reviewed September 05, 2014
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Nguyen from Vietnam
Couples
Studio Executive
Stayed 2 nights in June 2014
Large room, clean, comfortable.
Large room, clean and comfortable.
Quite far from center but near to the airport. will stay again.
Reviewed June 26, 2014
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CY from Singapore
Business travelers
1 Bedroom Deluxe
Stayed 2 nights in June 2014
convenience,comfortable, nice
Big and clean room, attentive and friendly staffs, centrally located.
The room was clean and big. The staffs are friendly and attentive. Breakfast was nice. The hotel is also quite close to a supermarket. It is also not too far away from the International airport.
Reviewed June 20, 2014
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Brett from New Zealand
Solo travelers
Studio Executive
Stayed 2 nights in April 2014
Overnight transit
Location, staff and close to good resturants
Great room and staff. Close to city centre - good restaurants close by. The hotel catering limited by using the highlands coffee bar next door - buffet breakfast not a lot of variety.
Reviewed May 31, 2014
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MAKOTO from Japan
Business travelers
1 Bedroom Deluxe
Stayed 3 nights in December 2013
Comfortable Hotel
Clean room, New facilities, Indoor pool
I usually stay in this hotel during my business trip.So all staff is very friendly and be able to stay like my house.
Reviewed May 06, 2014
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CY from Singapore
Business travelers
1 Bedroom Deluxe
Stayed 2 nights in January 2014
comfortable, nice, convenience
centrally location, comfortable room, service apartment style.
It is centrally located in Hanoi city. There is a supermarket within walking distance from the hotel. The room is large. It also comes with microwave oven, electric cooker, for preparing meals. International meals are also available in the hotel.
Reviewed February 03, 2014
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Andres from Malaysia
Couples
Studio Executive
Stayed one night in January 2014
Large, clean and quiet room.
Affordable price, not too far away from the city center, about 20-25min on taxi.
It is not located right in the city center but it is very easy and cheap to take a cab. Staff was very nice and helpfull. The coffee below where they serve breakfast is very local, no international menu. The room was huge, clean and comfortable.
Reviewed January 06, 2014
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