Travelling to South Korea? Read all updated requirements before you book.

8.6

Excellent
2.4% this month
/10
(1,310 reviews)See what guests said
Highly rated by guests – 86% would recommend
Housekeeping3
Breakfast1
Children's activities1
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
O’sulloc Museum 2.6 km
Teddy Bear Museum 10.6 km
Hallasan National Park 21.1 km
Mysterious Road (Dokkaebi Road) 22.8 km
Cheonjiyeon Falls 23.0 km
Jeongbang Waterfall 24.6 km
Dongmun Market 30.3 km
Manjanggul Cave 49.1 km
Seongsan Ilchulbong Peak 60.3 km
Udo 63.6 km
Nearby landmarks
Shinhwa Theme Park 280 m
Georin-Oreum 1.4 km
Buk Orum 1.4 km
Namsong-i-Oreum 1.4 km
Jeju Soingook Theme Park 1.5 km
Jeju Aerospace Museum 1.6 km
Gwanghae-ak 1.7 km
Seogwangseori Village Field 2.1 km
O’sulloc Museum 2.6 km
Teddy Valley Golf & Resort 3.1 km
Somerset Jeju Shinhwa World

"Lovely big space and clean"

Hyoseo - July 19, 2021
Family Suite (Bathtub) - Tammora Swimming Pool for 5 Somerset Jeju Shinhwa World
Entrance Somerset Jeju Shinhwa World
Lobby Somerset Jeju Shinhwa World
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Somerset Jeju Shinhwa World

139, Sinhwayeoksa-ro, 304beon-gil, Seogwang-ri, Jungmun, Jeju Island, South Korea, 63522 - See map

In addition to the standard of Ascott Cares, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Jungmun, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Seongsan Ilchulbong Peak. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Attention

This property is in high demand!

19 travelers have booked today.

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room
  • Free Wi-Fi in all rooms!

  • Sauna

  • Currency exchange

  • Steamroom

  • Air conditioning

Value for money8.9
Distance to city center28 km
Location rating8.0
Nearest airportJeju International Airport (CJU)
Distance to airport28.2 km

Rooms available at Somerset Jeju Shinhwa World

Family Suite (Bathtub) - Tammora Swimming Pool for 5
...
  • Room size: 154 m²/1658 ft²
  • Nature view
  • 1 king bed & 1 queen bed & ...
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Camping in Somerset Kids Room (Bathtub) - Tammora Swimming Pool for 5
...
  • Room size: 154 m²/1658 ft²
  • Nature view
  • 1 king bed & 1 queen bed & ...
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Racing in Somerset Kids Room (Bathtub) - Tammora Swimming Pool for 5
...
  • Room size: 154 m²/1658 ft²
  • Nature view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Family Suite Ondol (Bathtub) - Tammora Swimming Pool for 5
...
  • Room size: 154 m²/1658 ft²
  • Nature view
  • 1 king bed & 1 single bed &...
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[Workance PKG]Family Suite Ondol + Vetro 2 pax Unlimited Beer for per night
...
  • Room size: 154 m²/1658 ft²
  • Outdoor view
  • 1 single bed and 1 king bed...
Enter dates to see prices
[Bed & Breakfast] Family Suite Trail
...
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    [Bed & Breakfast] Family Suite Maru
    ...
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      [Bed & Breakfast] Family Suite
      ...
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        [Monthly Sale] Family Suite Maru
        ...
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          Family Suites Tre
          ...
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            Frequently asked questions

            Does Somerset Jeju Shinhwa World have a hot tub?

            Somerset Jeju Shinhwa World does not have a hot tub.

            What time is check-in and check-out at Somerset Jeju Shinhwa World?

            Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Somerset Jeju Shinhwa World?

            For those who wish to drive their own cars, Somerset Jeju Shinhwa World has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jeju Island with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Somerset Jeju Shinhwa World?

            Start your mornings right, with the continental and buffet breakfast options offered at Somerset Jeju Shinhwa World. There's an additional charge of 45000 KRW for adults and 25000 KRW for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Somerset Jeju Shinhwa World?

            Somerset Jeju Shinhwa World features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

            Can special events be hosted at Somerset Jeju Shinhwa World?

            You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Somerset Jeju Shinhwa World. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

            Can business events be hosted at Somerset Jeju Shinhwa World?

            On-site venues and convenient event services make Somerset Jeju Shinhwa World an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

            What is the smoking policy at Somerset Jeju Shinhwa World?

            Somerset Jeju Shinhwa World does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What restaurants are nearby Somerset Jeju Shinhwa World?

            Somerset Jeju Shinhwa World is located in Jungmun, famous for good restaurants such as Landing Dining, Sky On 5 Dining and Le Chinois.

            What are popular attractions near Somerset Jeju Shinhwa World?

            Somerset Jeju Shinhwa World is located in Jungmun area, which is famous for attractions such as O’sulloc Museum, Teddy Bear Museum and Daepo Haean Jusangjeolli Cliff.

            What popular beaches are close to Somerset Jeju Shinhwa World?

            Somerset Jeju Shinhwa World is located in the Jungmun area, which includes Yongmeori Beach, Jungmun Saekdal Beach and Hwasun Gold Sand Beach.

            What popular natural sightseeing spots are close to Somerset Jeju Shinhwa World?

            Somerset Jeju Shinhwa World is located within Jungmun, which makes it conveniently close to natural sights including Songaksan Mountain, Camellia Hill and Georin-Oreum.

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            Explore the neighborhood

            What people love about Somerset Jeju Shinhwa World

            • 8

              Very good
              Spaciousness

              "Lovely big space and clean"

              Hyoseo

              |

              July 19, 2021

            • 8

              Very good

              "Good place to enjoy ."

              Hyoseo

              |

              July 19, 2021

            • 10

              Exceptional
              Breakfast

              "We had breakfast included and it was amazing every day."

              Paul

              |

              June 29, 2021

            Property ranking|Compared to 1,910 Jeju Island properties
            See all rankings
            Room size
            154 sqm.
            Value for money score
            8.9/10
            Cleanliness score
            9/10
            Service score
            9/10
            Bigger than
            99
            %
            of Jeju Island properties
            Better than
            94
            %
            of Jeju Island properties
            Better than
            94
            %
            of Jeju Island properties
            Better than
            93
            %
            of Jeju Island properties
            Overall rating:

            8.6

            Excellent
            1,310 reviews
            Cleanliness
            9.0
            Facilities
            8.7
            Location
            8.0
            Read all reviews >
            What travelers say they love:
            Outstanding staff who remembered my name (yes, little ‘ol me...
            Paul from United States
            Family with young children
            More about Somerset Jeju Shinhwa World

            More about Somerset Jeju Shinhwa World

            Somerset Jeju Shinhwa World

            Make your vacation a genuine city adventure with a stay at Somerset Jeju Shinhwa World, which offers an activity-enabling location right in the city center -- so you can see more and do more in Jeju Island.
            Somerset Jeju Shinhwa World offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Jeju Island. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
            The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the ticket service can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
            Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
            Equipped with handy amenities, guestrooms at Somerset Jeju Shinhwa World guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Somerset Jeju Shinhwa World include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
            The hotel also offers a refrigerator, a coffee or tea maker and bottled water in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


            Dining and things to do

            Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Somerset Jeju Shinhwa World. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
            Somerset Jeju Shinhwa World offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
            Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Water sports are incredibly convenient with water park provided by Somerset Jeju Shinhwa World. Have fun without traveling far, by taking advantage of the yoga room, tennis court and bowling alley at Somerset Jeju Shinhwa World. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
            Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


            Around the property

            Take advantage of the opportunity to explore Jeju Island while in the city. An afternoon of browsing the works at O’sulloc Museum located 2.6 km away can familiarize you with the local art scene.


            Reasons to stay here

            This hotel beats 94% of accommodations in the city on value for money.
            Guests who stayed here rated the facilities above 96% of other accommodations in the city.
            This hotel scores higher than 94% of the city's accommodations for cleanliness.

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            Amenities and facilities
            Excellent
            Facilities

            8.7

            Languages spoken

            • English
            • Chinese [Cantonese]
            • Chinese [Mandarin]
            • Japanese
            • Korean

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet [LAN]
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Bowling alley
            • Fitness center
            • Garden
            • Karaoke
            • Massage
            • Sauna
            • Spa
            • Steamroom
            • Swimming pool [indoor]
            • Swimming pool [outdoor]
            • Tennis court
            • Ticket services
            • Tours
            • Water park
            • Yoga room

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Cashless payment service
            • Face coverings on staff
            • First aid kit
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Hygiene certification
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Staff trained in safety protocol
            • Sterilizing equipment
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Bar
            • Coffee shop
            • Kitchen
            • Poolside bar
            • Restaurants

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Convenience store
            • Currency exchange
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Gift/souvenir shop
            • Grooming service
            • Heating in public area
            • Invoice provided
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Salon
            • Shops
            • Smoke-free property
            • Smoking area

            For the kids

            • Babysitting service
            • Family room
            • Kids club
            • Playground
            • Swimming pool [kids]
            • Theme park

            Access

            • CCTV in common areas
            • CCTV outside property
            • Check-in [24-hour]
            • Exterior corridor
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms

            Getting around

            • Bicycle parking
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Car power charging station
            • Rental car
            • Taxi service
            • Valet parking

            Sports equipment rental

            • Bicycle rental

            Available in all rooms

            • Adapter
            • Additional bathroom
            • Additional toilet
            • Air conditioning
            • Alarm clock
            • Balcony/terrace
            • Bathrobes
            • Bathroom phone
            • Bathtub
            • Cleaning products
            • Closet
            • Clothes dryer
            • Clothes rack
            • Coffee/tea maker
            • Desk
            • Dining table
            • Dishwasher
            • Dressing room
            • Fire extinguisher
            • Free bottled water
            • Full kitchen
            • Hair dryer
            • Heating
            • In-room safe box
            • Ironing facilities
            • Kitchenware
            • Linens
            • Locker
            • Microwave
            • Mirror
            • Non-smoking
            • Pool facilities
            • Private bathroom
            • Private pool
            • Radio
            • Refrigerator
            • Safety/security feature
            • Satellite/cable channels
            • Sauna
            • Seating area
            • Separate dining area
            • Separate living room
            • Separate shower/bathtub
            • Shower
            • Sleep comfort items
            • Slippers
            • Smoke detector
            • Socket near the bed
            • Sofa
            • Soundproofing
            • Swimming pool [direct access]
            • Telephone
            • Toiletries
            • Towels
            • Trash cans
            • Wake-up service
            • Washing machine
            • Whirlpool bathtub
            • Wi-Fi [free]
            • Wine glasses
            • Wooden/parqueted flooring
            Food and dining
            Breakfast options
            • Asian
            • Continental
            Restaurants on site

            A Twosome Place(투썸플레이스)

            • Menu: Buffet

            BHC Chicken(BHC치킨)

            • Cuisine: Korean
            • Menu: Buffet
            Location
            139, Sinhwayeoksa-ro, 304beon-gil, Seogwang-ri, Jungmun, Jeju Island, South Korea, 63522
            Very good
            Location

            8

            Airports

            • Jeju International Airport (CJU)
              28.2 km
            • Muan International Airport (MWX)
              188.2 km

            Hospital or clinic

            • Gueokbogeonjinnyoso
              3.7 km

            Convenience store

            • On-site

            Cash withdrawal

            • ATM on-site
            What's nearby

            Popular landmarks

            • O’sulloc Museum
              2.6 km
            • Teddy Bear Museum
              10.6 km
            • Hallasan National Park
              21.1 km
            • Mysterious Road (Dokkaebi Road)
              22.8 km
            • Cheonjiyeon Falls
              23.0 km
            • Jeongbang Waterfall
              24.6 km
            • Dongmun Market
              30.3 km
            • Manjanggul Cave
              49.1 km
            • Seongsan Ilchulbong Peak
              60.3 km
            • Udo
              63.6 km

            Nearby landmarks

            • Shinhwa Theme Park
              280 m
            • Georin-Oreum
              1.4 km
            • Buk Orum
              1.4 km
            • Namsong-i-Oreum
              1.4 km
            • Jeju Soingook Theme Park
              1.5 km
            • Jeju Aerospace Museum
              1.6 km
            • Gwanghae-ak
              1.7 km
            • Seogwangseori Village Field
              2.1 km
            • O’sulloc Museum
              2.6 km
            • Teddy Valley Golf & Resort
              3.1 km
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 3-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • Housekeeping is done every 3 days.
            • The Tammora indoor swimming pool, the fitness and the Korean sauna will be opened from June 13, 2020, the outdoor pool will be opened from July 01, 2020.
            • Complimentary breakfast for up to 2 children under the age of 12 will be provided to guests who booking bed & breakfast rates after June 23, 2020.
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from15:00
            • Check-out until11:00

            Getting around

            • Distance from city center28 km
            • Travel time to airport (minutes)35

            Extras

            • Breakfast charge (unless included in room price)45000 KRW

            The property

            • Number of floors5
            • Number of restaurants3
            • Number of rooms 344
            • Room voltage220
            • Year property opened2017
            Property announcements

            Bed configuration cannot be changed randomly.

            This is a strictly non-smoking property.

            Special item (air cleaner, baby product, etc) might not be provided based on availability upon arrival.

            Reviews of Somerset Jeju Shinhwa World from real guests

            Provided by verified guests of Agoda
            8.6
            /
            10
            Cleanliness9.0
            Facilities8.7
            Location8.0
            Service9.0
            Value for money8.9
            High score for Jeju Island
            Rating
            9+ Exceptional (293)
            8-9 Excellent (83)
            7-8 Very Good (82)
            6-7 Good (24)
            <6 Below Expectation (21)
            Time of the year
            Mar - May (116)
            Jun - Aug (130)
            Sep - Nov (140)
            Dec - Feb (117)
            All guests (1,310)
            All room types
            All languages

            Show reviews that mention 

            Showing 503 verified guest comments
            12345
            10.0
            Exceptional
            Wei from Singapore
            Family with teens
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 4 nights in May 2019

            Best value for family stay!”

            Best Value - 3 bedrooms Well-furnished, Clean Best Service - Second time staying, this time my washing machine had some problems at 10.30pm, contacted the concierge team and within 5 minutes, the servicemen arrived to fixed it. Will definitely stay here everytime I come to Jeju.

            Reviewed June 15, 2019

            See room deals

            Dear Wei, We appreciate very much for your second time staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with room and staff service. It could be very helpful to the travelers who would like to visit Jeju-do in the future.Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded June 17, 2019
            Somerset Jeju Shinhwa World
            7.6
            Very good
            jessica from South Korea
            Family with young children
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 2 nights in November 2018

            spectacular!”

            This was my first time staying in Shinhwa and it was a bit out of the ways from the Jeju I'm used to, but the hotel itself was so fantabulous that it didn't matter! the spa (.찜질방) was a bit of a disappointment, as the facility didn't have much variety to offer but other than that....the trip was great!

            Reviewed January 24, 2019

            See room deals

            Dear jessica, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your positive feedback on the Agoda. We are very happy that you were satisfied with the fantabulous accommodation. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Also, Your comment that spa facility didn't have much variety to offer will be shared with the related department and we are going to our utmost for customer satisfaction. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded January 24, 2019
            Somerset Jeju Shinhwa World
            9.2
            Exceptional
            heather from South Korea
            Family with young children
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 3 nights in July 2020

            Best accomodations in Jeju!”

            Wow! We were blown away by our stay at Somerset! The apartment is beautiful, large, comfortable, has three balconies, very nice bathrooms, comfortable furniture - everything was even better than the photos! Location isn't convenient to much - but we rented a car and didn't mind making the drive to get to the restaurants/areas we wanted to try. The restaurants on the property are very good too. Pool is a bit smaller than we expected - but water was warm, everything was clean & the hot tub is great! We will definitely return!

            Reviewed July 03, 2020

            See room deals

            Dear heather, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with nice apartment. It could be very helpful to the travelers who would like to visit Jeju-do in the future.Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded July 07, 2020
            Somerset Jeju Shinhwa World
            6.4
            Good
            Jasmine from Singapore
            Family with young children
            Stayed 4 nights in March 2019

            Good”

            The apartment is huge and comfortable! The only downside is the location. It is located west of Jeju and pretty far from most of the attractions. The integrated resort was also very quiet.

            Reviewed March 29, 2019

            See room deals

            Dear Jasmine, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your positive feedback on the Agoda. We are very happy that you were satisfied with the huge and comfortable accommodation. It could be very helpful to the travelers who would like to visit Jeju-do in the future.Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded April 01, 2019
            Somerset Jeju Shinhwa World
            9.2
            Exceptional
            Poh from Singapore
            Group
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 2 nights in June 2019

            Fantastic accommodation!”

            Amazed by all the facilities inside the room and all the smart technology present in almost every aspect! Everything was catered for and totally exceeded our expectations. Some suggestions: 1) Small stools for use in bathrooms for kids' teeth brushing would be good 2) Washing powder in small sachets, maybe 1 sachet for 1 night stay 3) Lights on the aircon units in the bedrooms are too bright after lights are turned off, please consider sticking tape over them or any other method as deem fit.

            Reviewed June 07, 2019

            See room deals

            Dear Poh, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with all facilities and room. It could be very helpful to the travelers who would like to visit Jeju-do in the future.Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded June 10, 2019
            Somerset Jeju Shinhwa World
            8.4
            Excellent
            helen from South Korea
            Group
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 3 nights in August 2018

            Great hotel for Family trip”

            There are 3 rooms and living room, so it was a perfect place for the Family trip, all equipment such as a washing machine, dishes etc. were really convenient for staying the long period. one thing I would suggest about the water park ticket. there is only one ticket type for a full day. so was not proper to use, if there are more options(such as a half-day or several hours), it would be better

            Reviewed August 16, 2018

            See room deals

            Dear helen, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your positive feedback on the Agoda. We are very happy that you were satisfied with Somerset. It could be very helpful to the travelers who would like to visit to Jeju-do in the future. Also, Your comments have been shared with the other department as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World hotels & Resorts

            Responded August 17, 2018
            Somerset Jeju Shinhwa World
            10.0
            Exceptional
            Siu from Hong Kong SAR, China
            Family with teens
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 2 nights in July 2019

            Comfortable, spacious and helpful staff”

            The apartment is located next to the theme park and water park. There are so many restaurants around the hotel. Helpful and friendly staff. Good Facilities

            Reviewed July 08, 2019

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            Dear Siu, We appreciate very much for your second time staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with luxury apartment. It could be very helpful to the travelers who would like to visit Jeju-do in the future.Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded July 09, 2019
            Somerset Jeju Shinhwa World
            9.6
            Exceptional
            Siu from Hong Kong SAR, China
            Family with young children
            Stayed 6 nights in April 2018

            Exceptional”

            It is very good for value. Very spacious! Good for 5 adults. It is very new. The apartment is centrally controlled by computer. It will be even better when the swimming pool is open in summer. We drive by ourselves, it takes only 40 min from airport with no traffic. It can walk to the Theme park. It will be better if the staff can give a short briefing on how to use the computer and provide some basic seasonings say oil, salt, sugar, soy sauce etc so that we can better use the kitchen.

            Reviewed April 09, 2018

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            Dear Siu, Thank you for choosing the Somerset Jeju Shinhwa World for you your recent travel to Jeju-do and for sharing your valuable feedback on Agoda. We are delighted to hear you satisfied with our accommodation. Somerset Check-In Centre will be opening in this summer with pool, sauna & fitness center etc. These facilities would be enjoyable and memorable stay when you come back again next time. Once again we appreciate very much for your positive feedback and look forward to serving you near the future. With best regards, Simon Ahn Director of Quality Assurance Jeju Shinhwa World hotel & Resort

            Responded April 10, 2018
            Somerset Jeju Shinhwa World
            7.2
            Very good
            tonylee from South Korea
            Family with young children
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 2 nights in July 2020

            quite good”

            i m a frequent traveler globally, more than 20 times per year. I do recommend it for fathers who have kids definitely. Thanks for staff and may come back next time when i visit this island

            Reviewed July 07, 2020

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            Dear tonylee, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Agoda. It could be very helpful to the travelers who would like to visit Jeju-do in the future.Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded July 09, 2020
            Somerset Jeju Shinhwa World
            10.0
            Exceptional
            LOO from Singapore
            Family with young children
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 2 nights in June 2019

            Luxury Apartment ”

            No words could describe how we love this place! Strongly recommend family with children to consider this hotel!

            Reviewed June 17, 2019

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            Dear LOO, We appreciate very much for your second time staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with luxury apartment. It could be very helpful to the travelers who would like to visit Jeju-do in the future.Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded June 19, 2019
            Somerset Jeju Shinhwa World
            10.0
            Exceptional
            Hok from Hong Kong SAR, China
            Group
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 1 night in June 2018

            Spacious room and good facilities”

            Very big rooms and good for group or family travellers. Have all u need in the apartment.

            Reviewed June 25, 2018

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            Dear Hok, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your positive feedback on the Agoda. We are very happy that you were satisfied with very big rooms. It could be very helpful to the travelers who would like to visit to Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World hotels & Resorts

            Responded June 26, 2018
            Somerset Jeju Shinhwa World
            10.0
            Exceptional
            Donnashia from Australia
            Group
            Stayed 2 nights in October 2018

            Exceptional”

            Exceptional service - one of our friend lost their wallet and the team at Sommerset goes above and beyond to ensure that the wallet is delivered to us in Seoul before our international flight with everything in tact! Will definitely stay there in the future!

            Reviewed October 21, 2018

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            Dear Donnashia, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your positive feedback on the Agoda. We are very happy that you were satisfied with our staff service. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Also, Your comments have been shared with the other department as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World hotels & Resorts

            Responded October 23, 2018
            Somerset Jeju Shinhwa World
            9.2
            Exceptional
            Jessica from Singapore
            Group
            Stayed 3 nights in May 2018

            somerset stay”

            one of the best stay i have ever experience. environment was very nice perharps due to its new. there were shuttle bus to airport and to the main landing resort. great apartment

            Reviewed June 03, 2018

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            Dear Jessica, Thank you so much for staying at Somerset Jeju Shinhwa World and for taking your time to share your valuable feedback on the Agoda. We are very delighted to hear you enjoyed your stay. Your comments have been shared with the Somerset teams as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you again for taking the time to provide your feedback on Agoda and we look forward to serving you again soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World hotels & Resorts

            Responded June 14, 2018
            Somerset Jeju Shinhwa World
            6.0
            Chris from United States
            Family with young children
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 4 nights in April 2019

            Disappointing”

            Customer service is terrible. They do not go out of their way to help, just the basic layers of giving information. Here are the reasons it was disappointing. * They put me in a room that completely stunk like ****. They changed after me staying for 1 night there and gave me a small plate of fruit. I appreciate the gesture, but I'm paying a LOT of money and they gave me a plate of fruit. * Refused to offer directions to the store. I had to walk with a 4-year old and took twice as long because they didn't offer directions. They only told me they will not offer a shuttle and it's a 3-min walk. The other guest service person said no, it's more of a 10-minute walk. * Concierge refused to order a pizza for me. They said, "everyone speaks English". They gave me a phone number for me to do it. The pizza place barely spoke English and there was a $30 min delivery charge. So I had to waste money because concierge refused to go beyond the surface level of help. * List continues, no room..

            Reviewed April 08, 2019

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            Dear Chris, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your feedback on the Agoda. First of all, I sincerely apologized that the experience you had during your recent stay did not meet your expectations. In regard to the poor service, we have shared your feedback with our Customer service team, who will review your suggestions for future consideration and we will do our all efforts to enhance our guest satisfaction. Mr.Chris, once again thank you for your valuable feedback and I personally hope for the opportunity to see you back with us again should your travels allow you to visit the beautiful island of Jeju in the future. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded April 08, 2019
            Somerset Jeju Shinhwa World
            8.0
            Excellent
            chin from Malaysia
            Family with young children
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 1 night in December 2019

            Nice hotel but too big...”

            Overall nice hotel and great location. Except it took us so difficult to find my breakfast places...

            Reviewed December 25, 2019

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            Dear chin, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with nice apartment and great location. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded December 26, 2019
            Somerset Jeju Shinhwa World
            10.0
            Exceptional
            Ting from Hong Kong SAR, China
            Family with teens
            Stayed 3 nights in June 2018

            Good experience in Somerset Jeju”

            Facilities are almost brand new and in a good condition. The apartment capacity can be accommodated for us with 5 adults with 1 child.

            Reviewed August 15, 2018

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            Dear Ting, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your positive feedback on the Agoda. We are very happy that you were satisfied with the brand new facilities in a good condition and very big rooms. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World hotels & Resorts

            Responded August 17, 2018
            Somerset Jeju Shinhwa World
            8.4
            Excellent
            Ming from Hong Kong SAR, China
            Family with teens
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 4 nights in May 2019

            Good place to spend your holiday”

            good service and facility

            Reviewed October 27, 2019

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            Dear Ming, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with good service and facilities. It could be very helpful to the travelers who would like to visit Jeju-do in the future.Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded October 28, 2019
            Somerset Jeju Shinhwa World
            10.0
            Exceptional
            Dushyant from United Kingdom
            Family with young children
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 3 nights in July 2019

            Excellent;)”

            Beautiful place surroundings with theme park, water park & good choice of restaurants. Great place for families & group fun :)

            Reviewed July 23, 2019

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            Dear Dushyant, We appreciate very much for your second time staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with facilities. It could be very helpful to the travelers who would like to visit Jeju-do in the future.Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded July 24, 2019
            Somerset Jeju Shinhwa World
            10.0
            Exceptional
            ket from Singapore
            Family with young children
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 3 nights in June 2018

            fantastic stay”

            Love the design of the serviced apartment. Love the quiet surroundings

            Reviewed November 16, 2018

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            Dear ket, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your positive feedback on the Agoda. We are very happy that you were satisfied with the accommodation and quiet surrounding. It could be very helpful to the travelers who would like to visit Jeju-do in the future. Also, Your comments have been shared with the other department as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded November 19, 2018
            Somerset Jeju Shinhwa World
            8.8
            Excellent
            Soh from Singapore
            Family with young children
            Family Suite (Bathtub) - Tammora Swimming Pool for 5
            Stayed 4 nights in November 2019

            Wonderful and friendly environment ”

            Very helpful staffs who see to your needs! Will be back for stay again.

            Reviewed December 02, 2019

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            Dear Soh, We appreciate very much for your staying with us at Somerset Jeju Shinhwa World and for sharing your valuable feedback on the Agoda. We are very happy that you were satisfied with out helpful staff. It could be very helpful to the travelers who would like to visit Jeju-do in the future.Once again thank you so much for taking your time to share this and we look forward to meeting you very soon. Simon Ahn Director of Quality Assurance Jeju Shinhwa World Hotels & Resorts

            Responded December 03, 2019
            Somerset Jeju Shinhwa World
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