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4 travelers have booked today.
2022
Somerset Kuala Lumpur
No 187, Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450 - See map
Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Kuala Lumpur City Centre part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.
Highlights
Clean and Safe
Unparalleled Level of Hygiene and Safety for Hotels
Facilities
Airport transfer
Pets allowed
Car park
Hot tub
Fitness center
Shuttle service
Free Wi-Fi in all rooms!
The best hotel!”
Arrived late due to our cameron trip. First impression of the room is just speechless. Everything are all there. It's like a home. Extra pillow extra etc. are provided, just amazing! The cleanliness, smell of the room and the staff are great. The staff even allowed us to extend another 1 hour because we arrived very late. Glad that they also have a vending machine near at the lobby so we can grab affordable snacks easily. Will definitely be back here and suggest my family and friends to choose this hotel when they visited malaysia. Thank you again. 10/10
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Dear Krystle, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service
2nd stay at Somerset Kuala Lumpur”
This round I book a 3 bedroom apartment. Spacious room, clean and well equip. You can find anything you need in the kitchenette including pot, wine glass, apron and so on. Last round we came after MCO lifted so the hotel is crowded, pool is crowded and everything is crowded. this round we came in promptu so is not crowded, calm and quiet. very relaxing and near to mall, and walking distance to LRT station. Overall is recommended and will be back again.
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Dear Joanne, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service
Good location, very near to KLCC and Ampang Park LRT Station”
Ideal venue for family & friend get-together. The kitchen comes with light cooking fully facilities. The facility floor is located on the rooftop, with a nice view and windy. I will definitely come back again for future family get-together.
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Dear TAN, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
BEST EXPERIENCE 😍”
There are plenty parking lots available. RM10/entry and you need to verify the card at the lobby. Helpful staff at the lobby helping us with the bags. Smooth check in process. I love especially the bath tub with scenery! Cleanliness 👍🏻 The aircond in our room suddenly off around 3am. Just in a few mins, the technician came and solve the technical issue. Thank you Somerset ♥️
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Dear Nur, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Nice hotel”
The hotel location is good, just around 5 min walk from LRT ampang park to the hotel, and the hotel provide shuttle bus service to klcc and pavilion area. Hotel is clean, included bath tub with nice view. Staff and helpful and facilities (swimming pool, jacuzzi, and gym) are good. Will plan for next stay again
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Dear Loh, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service
Great”
Front counter staff was helpful and professional. Chdck in was a breeze. Hotel is quite near to KLCC but situated in a less busy area. Pool and gym was clean and well-maintained. Room is spacious and well-equipped.
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Dear Dzafarin, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Spacious”
Very roomy and clean serviced apartment. There are many amenities - washing machine, oven, microwave, iron, fridge, cutleries . everything you basically need in a house. Just remember to switch on the heater 20mins before showering! The only downside : No breakfast buffet. They ask for your preference from their manu and deliver to the room, but the choices was limited and wasn't very good. Hope for more improvement! Thanks for the hospitality.
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Dear Nurul, Thank you for your feedback. We are glad that we have met your expectation. We sincerely regret that you did not enjoy the Packed Breakfast. Please be assured that we will convey your feedback to our breakfast service provider and shall work towards an improvement. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service
One of the best hotels in Kuala lumpur”
Comfortable , easy to check in . You can wash your clothes but please bring your own detergent . It was available on my first trip but not second .Weird but it's fine because the hotel is totally comfortable. The only thing I'm not so okay is when the AC in the room was not really cold even the lowest temperature compared to their living room. Other than that , perfect. No regret .
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Dear Shafika, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service
Super nice.”
I booked the deluxe room(with breakfast) for just rm279 per day 💗 The room include. Dinning, living room, kitchen (with pot and cutlery,washing machine, microwave.). Bathroom with bathtub 🛁 + city view. Bedroom( Big king size bed ) and a small cloakroom. Worth and valuable 💗💗 Highly recommended ❤️ The staff also very good attitude and provide good service. The facility also damn nice. They have infinity swimming pool. Gym room. And waiting room. Anyway,Thanks for all the best service 🙏
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Dear Kelly, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service
Exceptional”
I specifically look for a room with a bathtub, and Somerset did not disappoint. The room is fully equipped like a service apartment, including a washing machine. The only downside to me is the outdated tv, but it wont be a dealbreaker.
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Dear arif, Thank you for your review. We are glad you enjoyed Somerset KL’s staff service standards. We look forward to welcoming you again. Warmest Regards, Atira Lyani ROSLI | Guest Service Manager
Bilik yang selesa!Bersih!”
02 adult with 01 child age 4. Got room 1605. The unit is huge. You get hall section, bedroom with additional wardrobe,bathub with standing shower and kitchen will utensil,microwave oven and also comes with washing machine and dryer! The unit are clean. Me with my family is comfortable enough. We will coming again to stay in this hotel in the future,for sure.
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Dear Mohd, Greetings from Somerset Kuala Lumpur! Thank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience with our rooms. We will share the compliment with the team for continuous improvements. We will definitely look forward to welcoming you back for another seamless experience soon! Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service
Comfort staycation”
One of the best staycation so far, despite MCO. Room was clean, kitchen utensils etc all available, microwave too, which is very useful during ramadhan. The gave free breakfast, in which they send out to every room around 4-5am for sahur. I find this very culture-sensitive and personalized. Attentive & helpful staff, they deserve 5 stars. Environment-friendly - no bottled water, they prepared built in water filter with sensor (I'm actually quite impressed). Gym and pool - clean. Overall, I'm willing to stay here again.
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Dear Nadzirah, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service
Value For Money $$$”
We had a great time celebrating my wife & son's Birthdays on 6 November. For a THREE(3) Bedroom Unit, Somerset is the "Cheapest & Cleanest In Town" so don't waste your time looking for other 4/5 star Hotels which are much more expensive. The counter staff Ms Elirra was awesome, so friendly, helpful & patient despite handling so many families during check-in on Saturday 6 November 2021 with another lady staff (just two of them) during the peak period which took us hours to get the keys. However, the shower hose holder needs a new one ASAP. Overall it was worth our stay as in the past. We'll come again, In Shaa Allah/God Willing. Tqvm & Best Regards. ~ From: Y.Bhg. Dato' Professor Dr Hj Mohd Rasid HJ HUSSIN #President of IIRMACS & RGRMAS
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Dear MOHD, Thank you for your kind review! It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services. Once again, thank you for your valued patronage. From all of us at Somerset Kuala Lumpur, we look forward to welcoming you again at any one of our serviced residences. Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service
Worth every penny!”
Love the room, very spacious and clean, so comfortable, service tip top! Everything is available and practical in the room, kitchenette complete with utensils. comfortable bed n pillows, love the bath layout, love the bathtub with view. Rooftop swimming pool just awesome! Area for kids poil also available. Everything great! Would love to come back 💕
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Dear NURNUHA, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service
Exceptional”
the staffs are friendly...the place is clean.. almost everything you need is already provided...yes..a place I would recommend
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Dear Noor, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Value for money”
Firstly when i reached hotel, i have to queue very long & wait for almost 2 hours to reach the counter. I thought everything was ok after that but unfortunately the staff informed that i need to wait another half an our - 1 hour to get my key room due to the room yet ready. I'm feel so mad but i guess the staff well trained, they very polite, keep apologies and made me cool down. When i get the room key, I'm so satisfied with the room cleanness and everything inside. very nice hotel and definitely will come again in future
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Dear Norbaizura, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our team in the respective departments for improvement. Warmest Regards, Shalesh | Supervisor, Guest Service
Great place to stay”
Have an enjoyable stay. Room is clean and tidy. Staff was great and attentive. The only downside was there is no buffet breakfast. The only option was only breakfast pack food.
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Dear Ewe, Thank you for the wonderful review, we truly appreciate your business and your trust in us. We are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you and your family back to Somerset KL in the near future. Warmest Regards, Atira Lyani ROSLI | Guest Service Manager
Great Accommodation Away From Home”
This is my 3rd time stay at Somerset KL. Due to fully booked during Christmas season thus only able assign me Level 10 unit. Probably due to rushing work by housekeeping, found there’s some ants partying at the bed mattress, and bathtub area. Some cutlery in kitchenette has been stole by previous guest probably, lot cutlery incomplete. (Umbrella been informed reception for 3 times but still no replenish for me until day check out) Hand soap, bath soap, sanitize wipe, mask, bottles water, writing memo & pen, even hand towel also no longer provided… Hopefully hotel team can take note to above improvement anyway thank you for the hospitality :)
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Dear William, Thank you for your feedback. We valued your feedback for our immediate improvement. We are sorry for the inconvenience that we may have caused you. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Supervisor, Guest Service
Great hotel for staycation in the city ”
Enjoyed our stay at Somerset KL. Studio apartment room comes with a nice kitchen and bathtub. Room was clean and staff helpful and friendly. Location is great. Walking distance to LINC and Intermark. KLCC and Avenue K just down the road. Breakfast was a bit disappointing. Overall a good hotel.
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Dear Vithal, Greetings from Somerset Kuala Lumpur! Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon. Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service
Awesome for Staycation!”
I stay at Somerset Hotel with my husband, brother & 4 kids. 1,3,5 & 6 years old. Happy sangat the kids. ❤️ Bersih, kemas, semua kelengkapan cukup. Breakfirst included. Baby cot available for my baby. Request blanket pun dapat. Makan malam order with Foodpanda Ayam Penyet Wak apa ntah. Sedap sgt. Memang best dan selesa lahh. Boleh repeat. Tq all staff yang sgt friendly & helpful. Especially during my checkout time. Tunggu lift macam tunggu bas. Nasib ada staff bg naik lift barang. 😆
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Dear Siti, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service