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8.6

Excellent
4.0% this month
/10
(5,953 reviews)See what guests said
Highly rated by guests – 88% would recommend
Housekeeping135
View83
Swimming Pool25
See map

8.5

Excellent

Location rating score

Excellent location - 220 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Personal Shopper in KL

170 m

Ben’s Independent Grocer (B.I.G)

180 m

The LINC

210 m

The Intermark

270 m

LUTH Building

300 m

Popular landmarks
KLCC Park

990 m

Petronas Twin Towers

1.2 km

Aquaria KLCC

1.2 km

KLCC - Bukit Bintang Pedestrian Walkway

1.3 km

Pavilion Kuala Lumpur

1.6 km

Closest landmarks
Embassy of France

40 m

Hsc Medical Center

40 m

KL City Dentist

60 m

Bridge Bar (Level 28 G-Tower)

290 m

Royal Thai Embassy

400 m

Somerset Kuala Lumpur

"The king size bed quality good."

CHONG - May 15, 2022
Studio Premier Somerset Kuala Lumpur
Entrance Somerset Kuala Lumpur
Lobby Somerset Kuala Lumpur
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Somerset Kuala Lumpur

No 187, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 50450 - See map

Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Conveniently situated in the KLCC part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4.5 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Attention

This property is in high demand!

17 travelers have booked today.

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

  • 330 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money8.6
Distance to city center2.0 km
Location rating8.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport19.2 km

Rooms available at Somerset Kuala Lumpur

Excellent
Room comfort & quality

8.7

3 Bedroom Premier
...
  • Room size: 97 m²/1044 ft²
  • City view
  • 2 double beds and 2 single ...
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1 Bedroom Premier
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 double bed
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2 Bedroom Premier
...
  • Room size: 90 m²/969 ft²
  • City view
  • 2 single beds and 1 double ...
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1 Bedroom Deluxe
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 double bed
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1 Bedroom Executive
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 double bed
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Studio Premier
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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1 Bedroom Deluxe Twin
...
  • Room size: 53 m²/570 ft²
  • City view
  • 2 single beds
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One Bedroom Deluxe Twin
...
  • Room size: 53 m²/570 ft²
  • Outdoor view
  • 2 single beds
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One Bedroom Premier Twin
...
  • Room size: 65 m²/700 ft²
  • Outdoor view
  • 2 single beds
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Premier Twin Room
...
  • Room size: 65 m²/700 ft²
  • City view
Enter dates to see prices

Frequently asked questions

Does Somerset Kuala Lumpur have a hot tub?

Somerset Kuala Lumpur does not have a hot tub.

What time is check-in and check-out at Somerset Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Somerset Kuala Lumpur?

Somerset Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 160 MYR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Somerset Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Somerset Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the serviced apartment can arrange taxi service.

Is breakfast offered at Somerset Kuala Lumpur?

Wake up to a great continental breakfast at Somerset Kuala Lumpur. There's an additional charge of 21 MYR for adults and 18 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What is the smoking policy at Somerset Kuala Lumpur?

Somerset Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free. The serviced apartment offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Somerset Kuala Lumpur?

The closest train, metro, or bus station is Ampang Park LRT Station, 370 m away from Somerset Kuala Lumpur.

What restaurants are nearby Somerset Kuala Lumpur?

Somerset Kuala Lumpur is located in KLCC, famous for good restaurants such as Souled Out Ampang, Nak Won Korean BBQ Restaurant, Ampang and The Manhattan Fish Market.

What popular shopping places are close to Somerset Kuala Lumpur?

Shopping options in Somerset Kuala Lumpur’s KLCC neighborhood include Suria KLCC, Personal Shopper in KL and The LINC.

What are popular attractions near Somerset Kuala Lumpur?

Somerset Kuala Lumpur is located in KLCC area, which is famous for attractions such as Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular natural sightseeing spots are close to Somerset Kuala Lumpur?

Somerset Kuala Lumpur is located within KLCC, which makes it conveniently close to natural sights including Jelutong Tree and Camp ground.

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Explore the neighborhood

What people love about Somerset Kuala Lumpur

  • 8.4

    Excellent

    "The king size bed quality good."

    CHONG

    |

    May 15, 2022

  • 8.4

    Excellent
    Staff 

    "Overall stay no complaints & staffs are friendly & approachable."

    CHONG

    |

    May 15, 2022

  • 8

    Very good

    "Everything was good."

    Alia

    |

    May 15, 2022

Overall rating:

8.6

Excellent
5,953 reviews
Cleanliness
8.9
Facilities
8.5
Location
8.5
Read all reviews >
What travelers say they love:
Overall, it was a pleasant stay
ekhwan from Malaysia
Couple
More about Somerset Kuala Lumpur

More about Somerset Kuala Lumpur

Somerset Kuala Lumpur

Somerset Kuala Lumpur is a distinct addition to Kuala Lumpur and a smart choice for travelers. This serviced apartment is in the vicinity of popular city attractions, conveniently located for travelers to explore. Access is everything, and you'll get the most of while staying only 9.1 km from Terminal Bersepadu Selatan and its easy transportation options.
Enjoy all that Somerset Kuala Lumpur has to offer! Free internet access provided within the serviced apartment keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi and shuttle services available at the serviced apartment.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Somerset Kuala Lumpur.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Somerset Kuala Lumpur provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the serviced apartment, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Somerset Kuala Lumpur are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Somerset Kuala Lumpur. At Somerset Kuala Lumpur you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at Somerset Kuala Lumpur. Don't forget to make a visit or two to the serviced apartment's pool. Burn off you vacation calories with a quick visit to the serviced apartment's fitness facility. Family time on relaxed evenings is easy with the serviced apartment's shared lounge and TV area.


Around the property

Don't miss out on all that Kuala Lumpur has to offer! Be sure to visit Menara Kuala Lumpur located 2.2 km away, an item on every checklist of those who travel to Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

205 mentions

Swimming Pool

158 mentions

Housekeeping

139 mentions

Internet

44 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Grocery delivery
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Alarm clock
  • Bathtub
  • Clothes dryer
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Kitchenette
  • Linens
  • Microwave
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Telephone
  • Toiletries
  • Towels
  • Washing machine
  • Wi-Fi [free]
Food and dining
Restaurants on site

Restaurant

  • Cuisine: Asian, International, Local
Location
No 187, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 50450
Excellent
Location

8.5

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    19.2 km 39 min drive
  • Kuala Lumpur International Airport (KUL)
    46.5 km 53 min drive

Public transportation

  • Ampang Park LRT Station
    370 m
  • LRT Train Station - Ampang Park
    390 m 6 min walk

Hospital or clinic

  • Hsc Medical Center
    40 m 1 min walk

Shopping

  • Pavilion Kuala Lumpur
    1.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    90 m 2 min walk
What's nearby

Popular landmarks

  • KLCC Park
    990 m
  • Petronas Twin Towers
    1.2 km
  • Aquaria KLCC
    1.2 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.3 km
  • Pavilion Kuala Lumpur
    1.6 km
  • Jalan Alor
    2.1 km
  • Menara Kuala Lumpur
    2.2 km
  • Central Market
    3.4 km
  • Chinatown - Kuala Lumpur
    3.4 km
  • KL Bird Park
    4.3 km

Nearby landmarks

  • Embassy of France
    40 m
  • Hsc Medical Center
    40 m
  • KL City Dentist
    60 m
  • Personal Shopper in KL
    170 m
  • Ben’s Independent Grocer (B.I.G)
    180 m
  • The LINC
    210 m
  • The Intermark
    270 m
  • Bridge Bar (Level 28 G-Tower)
    290 m
  • LUTH Building
    300 m
  • The Intermark Mall
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The breakfast is continental.
  • Breakfast is served from 06:30 AM to 10:30 AM.
  • Cash payments are accepted only in Malaysian Ringgit. No other currencies are accepted and foreign currency exchange services are not available at the property.
  • With effect from January 15, 2020, Somerset Kuala Lumpur will be charging MYR 10 per entry for cars parked at level B1, B2, B3, L1, L2 and L3.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee160 MYR
  • Distance from city center2.0 km

Extras

  • Breakfast charge (unless included in room price)21 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of rooms 207
  • Year property opened2010

Reviews of Somerset Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.5
Location8.5
Room comfort and quality8.7
Service8.7
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (909)
8-9 Excellent (562)
7-8 Very Good (564)
6-7 Good (187)
<6 Below Expectation (178)
Time of the year
Mar - May (596)
Jun - Aug (494)
Sep - Nov (618)
Dec - Feb (692)
All guests (3,782)
All room types
All languages

Show reviews that mention 

Showing 2,400 verified guest comments
12345
8.7
Excellent
WEERAPHONG from Thailand
Solo traveler
Studio Premier
Stayed 1 night in July 2015

Cozy stay at the centre of Kuala Lumpur”

Functional Room, Cleanliness & Swimming Pool

It's first time for me to stay in a kind of serviced apartment at Kuala Lumpur. It seems a good location but you still need to walk about 5-7 minutes to Ampang Park LRT Station and 10-15 minutes to Suria KLCC or Petronas Twin Towers but anyway, it's still in the prime location of Kuala Lumpur. Suit for business traveler, many international offices also embassy are surrounded. Room is functional and full of equipment that you might need in long term stay. Really love their bathtub with the green bird eye view of Kuala Lumpur. Comfy bed and pillow. Almost everywhere in this estate is very clean. Impressing the rooftop swimming pool with the KL's sky view with the clubhouse also. Breakfast is so simple for the 4-Star estate but it's not a big deal since you need to have it. Wifi is very fast and stable. Staff performance is ok, knowledgable and sincere for any information provided. Overall of Somerset Ampang Kuala Lumpur for me is impress and will recommend to my companies who come to Kuala Lumpur especially in business or working purpose :)

Reviewed July 14, 2015

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9.3
Exceptional
Hur from Philippines
Family with young children
1 Bedroom Executive
Stayed 2 nights in July 2015

Best luxury service apartment”

Room, Kitchen & Amenities

Somerset Apartment Hotel is best in Kuala Lumpur. The apartment is so huge, one big bedroom and 1 living room. The bed to is comfy and cool. Kitchen complete with utensils and cooking ware. The room has washing machine. Top floor swijming pool is cool too, both for adults and kids. The hotel is 5 mjnutes walk to Ampang Park LRT which is one LRT stop ko KLCC. Price wise is resonable. I would like to recommend the hotel to anyone would stay in Kuala Lumpur specially those with small kids.

Reviewed July 14, 2015

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10.0
Exceptional
Cin from Indonesia
Couple
2 Bedroom Premier
Stayed 1 night in May 2017

My preferred Choice to Stay”

I had been going to Kuala Lumpur a lot of times for the past 10 years and always preferred to stay at a serviced apartment. My usual choice had been declining both in service and quality, so i looked for a different one and finally found Somerset Ampang. Boy, i love the rooms, i stayed both in one and two bedrooms. The rooms are clean, spacious and not too many traffics. The staffs are also friendly and helpful with your needs. Even though there's nothing much nearby, the location is not that far from KLCC where you can dine & shop. One thing that can be probably improved is the breakfast. Not too great, It's included in the price but could do better.

Reviewed May 31, 2017

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Dear Cin, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to your home away from home again soon. Best regards, Ru Ng – Resident Relations Assistant Manager

Responded June 09, 2017
Somerset Kuala Lumpur
8.7
Excellent
KA from Macau SAR, China
Group
2 Bedroom Premier
Stayed 3 nights in June 2013

lots of shopping”

rooms are huge, cosy and nice breakfast

we stayed in Somerset Ampang Kuala Lumpur for 3 days and i can say the hotel is the best part of our trip (although the price is considered expensive in Kuala Lumpur) service is good and attentive. breakfast is above average (we choose the room including breakfast, if not, the price is MY$18) They offer wide choice of food, like fruit, bread, noodles, rice and cereal, with an omelet bar. we have 2 bedroom apartment, with sizable living & dining room. the room comes out exactly like the pictures shown on the website. the hotel is situated in business area, which is quite convenient (we take a taxi though as it is hot outside) we will definitely book this hotel again!

Reviewed July 04, 2013

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9.3
Exceptional
Ramona from Malaysia
Couple
Studio Premier
Stayed 1 night in March 2011

Trendy and clean apartments in the middle of KL”

Cleanliness, well-equipped kitchen, bathroom with a view, great service, quiet

we stayed in a 1-bedroom apartment and enjoyed the comfort and cleanliness of the hotel. the apartment had a radio/cd player, 2 flat screen tvs, a well-equipped kitchenette, a cozy lounge, an awesome bathroom (with a view of the city), and a spacious bedroom with a walk-in wardrobe. how great is that? staff were very friendly and helpful with request. check-in and out was quick, there was free parking and internet too. the view from our room was amazing, especially in the shower! as for public transport, the nearest lrt (train) station is about 200m away (less than 5 min stroll) from the hotel. we didn't get a chance to check out the breakfast spread but we were told it was still held in a suite/room as the hotel is still new. nevertheless, i would recommend somerset ampang for anyone looking for a trendy, comfortable, clean place to stay in the heart of kuala lumpur.

Reviewed March 10, 2011

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10.0
Exceptional
Amer from Saudi Arabia
Couple
1 Bedroom Deluxe
Stayed 7 nights in October 2011

Lovely hotel and service with a smile”

the best hotel I've tried in my life

one of the best serviced apartments in the city, this property is within close vicinity of the golden triangle which is home to major shopping complexes and the most thriving businesses in malaysia. indeed a popular area amongst international tourists, business travelers and even expatriates, guests will certainly find this location excellent. what's more, you'll find luxurious and elegantly designed rooms that incorporate all facilities you may need for utmost comfort. for leisure guests can take a dip in the pool, hit the gym to get fit and for families, the children playground will certainly come in handy. luxurious accommodations, fantastic location and excellent leisure facilities makes somerset ampang kuala lumpur hotel a brilliant place to stay.

Reviewed October 13, 2011

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8.7
Excellent
Anna from Poland
Couple
Studio Premier
Stayed 4 nights in December 2012

Most amazing, cozy serviced apartments”

Fantastic views, great furnishing of the apartments, good location

Somerset Ampang is one of the most amazing serviced apartments I have ever stayed in. I’ve stayed in a 1-bed apartment on the 21st floor (the higher the better). We checked in for 5 days & enjoyed the whole stay immensely. Even if compared with good hotels such as Traders Hotel in KLCC, I must say that Somerset Ampang is exceeding it by a mile. We will definitely be back! Pros: • Stunning interior design, very functional, colourful, with a well planned space (great attention has been given to all details). • All windows are really big (floor to ceiling), allowing you spectacular views on the KUL panorama & surrounding hills. • From the bath tube/shower you can enjoy the beautiful views too  • As a serviced apartment, it is fully equipped with all necessary amenities (washing machine, dryer, big fridge, freezer, ironing facility, pans/pots/cutlery, etc.) • Somerset has its own free shuttle bus going to KLCC, shopping malls, etc; you just have to register by the reception. • The housekeeping department is very swift & efficient. • Everyday a local newspaper is provided at your door. • On the top floor you can find a swimming pool, jacuzzi, small gym & sun tanning lounge (accessible to all Somerset guests). • In general, a great feeling of comfort can already be noticed in the reception area. Cons: • Breakfast is served in a nearby restaurant, which is not a part of the Somerset Ampang complex. To be honest, the restaurant is loud (as it is situated close to a busy street) & sometimes not very clean. The breakfast itself is very limited in choice, with some of the things prepared in a rather tasteless way. From my own experience & watching the neighbouring tables, I can say that the fresh baked croissants & different eggs were the savers, the rest should rather be forgotten. • Small thing: in busy times (Xmas, New Year’s Eve) the concierge/front desk may take 5-10min before they can help you out, but on the other hand: they will always take y

Reviewed February 21, 2013

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10.0
Exceptional
Gennady from Russia
Couple
1 Bedroom Premier
Stayed 1 night in April 2015

Top quality hotel”

location, clearness, best for price and quality

I stayed at Premier room for one night. The hotel exceeded all my expectations: good location, very clean and spacious room with the living-room and well-equipped kitchen, a bathroom with a spectacular view to the city centre, a bedroom with so comfortable bed and soft bedding, a separate wardrobe room! Everything was extremely fit to my liking and I felt like home atmosphere. The Breakfast was quite good and served outside. The staff was friendly and ready to provide any assistance. I liked so much that I decided to stay at Somerset again during my next visit to Kuala Lumpur on 7th of May for 2days.

Reviewed April 20, 2015

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10.0
Exceptional
Omar from Saudi Arabia
Solo traveler
1 Bedroom Premier
Stayed 15 nights in May 2011

Great Hotel”

Location

I have enjoyed my stay at the somerset Ampang. For me it is the best hotel to stay in when visiting Kuala Lumpur. My first reason would be the location. You can go out and walk from the hotel to Kuala Lumpur City Center mall and to many other interesting places. Ampang have many restaurants and coffeeshop that you can visit and walk to from the hotel.

Reviewed October 29, 2011

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9.0
Exceptional
Yasushi from Japan
Business traveler
Studio Premier
Stayed 1 night in September 2011

Especially recommended tolong-stayers”

Room facilities

I stayed at Somerset Ampang Hotel only one night, and I soon found that it's too short for fully enjoying its comfort. The room is designed as a serviced apartment that consists of a fully furnished living room with a dining table apart from a bedroom, kitchen with fridge and microwave, and a bathroom facing window view. Therefore I strongly recommend this hotel to those who plan to come to KL as a long-stayer, such as a family on a long vacation and a businessperson who needs to have a private study room during his/her business trip. The bathroom provides soap and conditioned shampoo that are moderate in luxuriousness, but not toothbrush, shaver, and so on, thus it's better you bring in a set of your favourite toiletry articles. The buffet breakfast at a restaurant in the same building is ok enough for a 4-star hotel, as far as you don't have too high priority on the variety and/or the quality of foods. The hotel is located along Ampang Road, but if you like to commute to KLCC business- and shopping district, it takes about 20 minutes on foot. It may not matter if you plan to hire a driver or if don't care taking LRT at Ampang Park Station (3 minutes walk from the hotel) to the next KLCC station.

Reviewed October 02, 2011

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10.0
Exceptional
Amer from Saudi Arabia
Family with teens
3 Bedroom Premier
Stayed 3 nights in July 2013

the best hotel i have lived in”

great location , luxury design and experienced staff

Somerset Ampang Kuala Lumpur is one of the hotel i really to try it many time and it will be the first choice for me due to his location and also a great luxury design in this hotel and also staff is too friendly and well-trained to receive their customer very nicely . I recommend it strongly for everyone decide to visit KL . TQ

Reviewed July 18, 2013

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9.7
Exceptional
steven from United Kingdom
Family with young children
1 Bedroom Deluxe
Stayed 3 nights in August 2015

Fantastic Hotel and Apartments”

Location, Room size, Swimming pool and Gym

This Hotel was better than i expected, i booked a one bedroom family apartment, the price was great, huge apartment, excellent condition with all you would want, home from home, bed was comfortable, Wi-Fi was fast, kitchen and bathroom were a good size with all the mod cons, swimming area and gym on the roof was amazing with great views, The staff were 1st class and very helpful and next door where you have breakfast is a nice bar with entertainment some evenings, good beer and great food, plus all the sports on TV including English football, The hotel is only a short walk to Ampang station and to the petrona towers as well as the main attractions of Kuala Lumpur. I recommend this hotel for any traveller. fantastic.

Reviewed August 10, 2015

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9.0
Exceptional
Yoceilyn
Couple
1 Bedroom Deluxe
Stayed 2 nights in October 2011

Very comfortable hotel”

Great location. fantastic room

it's been fantatic to stay at somerset ampang kuala lumpur. the bedroom is comfortable together with nice living room, great kitchen and also nice bathroom with city view. great location is another point, near to ampang park station. make it easier for you to travel around.

Reviewed October 28, 2011

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9.0
Exceptional
YEE from Malaysia
Solo traveler
1 Bedroom Deluxe
Stayed 1 night in April 2015

Perfect Location”

Perfect Location, Nice Swimming Pool with KL view, Spacious Suite

The apartment is conveniently located in the heart of Kuala Lumpur. It is of walking distance to the LRT and KLCC. The room is spacious and equipped with the necessities. The swimming pool has a breathtaking view of Kuala Lumpur. However, do not expect much on the breakfast served.

Reviewed May 05, 2015

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8.0
Excellent
Shih from Australia
Couple
Studio Premier
Stayed 4 nights in February 2019

Good Resting Place”

This is where we will stay whenever we come to Kuala Lumpur. We typically get an upgrade upon check-in due to our frequent visit. The one bedroom apartment is clean and spacious with a full kitchen and a bathroom that comes with shower and bathtub. Comfortable king sized bed with 4+1 pillows. Room comes with breakfast at Souled Out Bar on the Ground floor. Swimming pool, gym and a quiet lounge are located on the roof (level 22). Negative: We hope Somerset Nanagemrnt should take note that staff attitude and service at Souled Out Bar is rude and indifferent. We were accused of signing in more than 2 person in the morning before our arrival, and when this was clarified, there was no apology offered and we were simply waved through. Dirty table wasn’t cleared up despite staff standing around chatting with each other and jeering at guests. Even though Souled Out is not managed under Somerset, it reflects badly on Somerset’s hospitality. We reduced our star rating on this account.

Reviewed February 13, 2019

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Dear Shih, Thank you for your valued feedback. We are glad that you have enjoyed your room upgrade and make an advantage on the facilities provided. We have taken note on the feedback pertaining Souled Out and has highlighted this issue to their management. We would like to apologies on the inconvenience caused that could not make your stay perfect with us. We are looking forward to welcome you again for a better experience. Warmest Regards, Atira Lyani ROSLI | Act Asst Manager, Guest Service

Responded March 09, 2019
Somerset Kuala Lumpur
8.3
Excellent
RIMOLDI from Philippines
Solo traveler
Studio Premier
Stayed 1 night in July 2011

Great new Hotel with Lovely Facilities”

Walking distance to KLCC and near banks and offices. Great rooms. Very comfortable beds and the unit are well furnished. The shower is to die for with view of the city.

I am very happy with my stay at the Somerset Ampang. The place is obviously new with the staff struggling a bit but they were nice. The unit, complete with a to die for bathroom and well-equiped kitchenette is really more than worth the money. It's a studio apartment in the heart of the city. The facilities,like pool and gym are very good as well. The only downside is the breakfast which is being served in empty units has very limited option and the food are so so considering one is in KL where food is really good. But overall, my stay at this hotel is very enjoyable and I had a very comfortable stay. I will stay at this hotel again when in Kuala Lumpur.

Reviewed August 01, 2011

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9.3
Exceptional
JOHN from Philippines
Family with young children
Studio Premier
Stayed 2 nights in May 2012

Great Hotel and Great Service”

Wonerful Hotel, Friendly Staff, Good Location

The Hotel Room was excellent. It has a Bathtub with a glass window that gives you a nice view of Kuala Lumpur area while bathing. The rooms are very spacious (specially the premier rooms), the top floor (level 22) has a Kinect (xbox), a gym and an infinity pool where you can see the Petronas Towers. The staff were very friendly and are willing to help anytime. The only downside is the lack of food variety in the restaurant (buffet breakfast).

Reviewed May 10, 2012

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9.0
Exceptional
SIAW from Malaysia
Family with young children
3 Bedroom Premier
Stayed 3 nights in October 2011

Definitely a hotel we would recommend.”

Nice, clean & comfortable rooms with good service

the hotel met and exceeded my expectations on many levels. the rooms have a nice contemporary look, are clean, comfortable, fully furnished (including a washer/dryer, oven, stovetops and cutleries) the bathrooms are in pristine condition with all necessary amenities. the wifi is free and is accessible throughout the hotel. the staff were all efficient, friendly and always has a smile for the guests. an added bonus was the free shuttle van service to klcc and pavilion at scheduled times in the morning and evening. the one slight drawback might be its location. its around a 10 minutes walk to the nearest lrt station with the entire distance in the open; this is not considered far, but with kuala lumpur's weather, where it could be very hot and humid or raining, this might present a slight inconvenience. a shuttle service to and from the lrt station on a on-request basis for free or a nominal charge, would be great. of course, if one utilizes taxis, this would not be a problem. breakfast, served at souled out, which is located right next to the hotel, within the same building is fair.

Reviewed October 26, 2011

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9.3
Exceptional
Martin from United Kingdom
Couple
Studio Premier
Stayed 5 nights in September 2011

Very Good Value for money and great location”

large apartment, close to KLCC, and Ampang LRT

Had seen some pictures of apartment before booking and also read reviews before booking. The apartment we had 2106 was better than expected large lounge/dinning room, separate kitchen area with hob, fridge, and washing machine. Bedroom with walk-in wardrobe, and bathroom with a 3/4 length window overlooking city (good job we were on 21st floor). But with the glass being smoked nobody can see in (lol). When you take into account that an average hotel room will cost about the same this is far better option, with the advantage that if you wish to cook you have the facilities. All in all this was probably one of the best choices we made on our recent trip to KL. Extremely good value for money. Hotel staff? well they were very helpful at all times and very polite. I'd recommend the Somerset to anyone visiting KL. One downside (not hotels fault) breakfast is provided by a local restaurant. Good food but not enough crookery or cutlery. (we were there on a public holiday weekend so that may explain the shortage. Food was of an acceptable standard though.

Reviewed September 22, 2011

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9.3
Exceptional
Chin from Malaysia
Couple
1 Bedroom Premier
Stayed 1 night in July 2015

fantastic rooftop pool”

huge room, fully equipped kitchen, free parking

was very great and happy for two nights stay. celebrate husband birthday there and surprised with a bday cake from the hotel. its definitely home away from home, we stayed at one bedroom premier and its so huge for two of us! Enjoyed swimming in rooftop pool for day time and its great at night time! just feel wanna hide in room and not goin anywhere. however, its within walking distance to LRT/MRT. very convenient. just be caution everywhere as this is kuala lumpur.

Reviewed July 18, 2015

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