Very good 7.6
Based on 731 reviews

Recent customer comments

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Very good

based on 731 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 8.4
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.4
  • Food and dining 6.2
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BENNY from United Kingdom
Business traveler
Studio Executive
Stayed 2 nights in May 2014
Not good
The room was dated and poor, shower was a nightmare, cold and no power, no hot water the whole stay
Reviewed May 29, 2014

KA from Malaysia
Business traveler
Studio Executive
Stayed 1 night in May 2014
The hotel is comfortable to stay, attentive staff.
Comfortable room, attentive staff, and centrally located.
Overall, it was a nice stay to me, the hotel is clean and the room is comfortable, and centrally located.
Reviewed May 26, 2014

Brad from United States
Solo traveler
1 Bedroom Deluxe
Stayed 3 nights in May 2014
Got yo get better
Friendly staff, secure, large rooms
Being associated with the Ascott name, there are expectations of service and amenities. Somerset lacked in both. Although the staff is extremely friendly, the service itself was lacking. Took 4 hours to get two additional towels, no pool attendant to man the station for drink orders and/or pass out towels, breakfast is abominable. I think the hotel has potential with large rooms and friendly staff, but they need help. I would spend the extra $20 usd and stay at the Adcott makati, 5minutes away, until Somerset improves.
Reviewed May 19, 2014

Virender from India
Business traveler
Studio Executive
Stayed 1 night in May 2014
Unfriendly Reception
First, the reception was not very happy that I had made the booking through an "agent" and not directly. They refused first to give me free internet as it was not a part of the deal with the agent. In the morning I asked for an extra hour to check out. They said no.
Reviewed May 16, 2014

Alfio from Italy
1 Bedroom Deluxe
Stayed 3 nights in May 2014
Quiet, nice, good value for money
Clean, central, good service
Reviewed May 06, 2014

Doris from Luxembourg
Studio Executive
Stayed 3 nights in April 2014
Great, except the expensive WI-FI connection.
Location, good choices of breakfast and freindly staff.
Everything was perfect but it would be nice if they can offer their guests free internet as most hotels do. It will not cost them much and they will attract more clients as this is one of the major options nowadays in choosing where to stay.
Reviewed April 22, 2014

Daniel from United States
Solo traveler
Studio Executive
Stayed 8 nights in March 2014
very good
close to shopping, good exercise room, security is very good
very good as usual. the internet is too expensive and should be included in the room price. They did not allow me to do an early check in
Reviewed April 22, 2014

Kanyanat from Thailand
Business traveler
1 Bedroom Deluxe
Stayed 2 nights in April 2014
Good location
Clean and service
Here is good location in manila ,If you have a meeting in manila ,Here is good choices. Clean and good service
Reviewed April 22, 2014

Wong from Singapore
Business traveler
Studio Executive
Stayed 2 nights in March 2014
comfortable nice location hotel
Safe, near to food and shopping area
The stay in this hotel is generally good and comfort. The location is nice near to Green belt for wide variety of food. big shopping complex is nearby. There is many pubs and drinking outlet at night to choose from. And some even of good live brand to enjoy The only major setback is it will be very hard to get a taxi as the location is a bit deep inside the estate. Altought just around the corner the main road is there to catch a taxi. But with luaggage it is quite difficult epecially peak hour
Reviewed April 14, 2014

Olimpio from Philippines
Business traveler
1 Bedroom Deluxe
Stayed 1 night in March 2014
Great hotel
Its like staying in condo. Very accesinle greenbelt is 1 blk away. It has all the ammenities uou need in a room kitchen,flat screen tv ,dock for musiv
Reviewed April 01, 2014


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