Somerset On Elizabeth Melbourne
Somerset On Elizabeth Melbourne
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"Good location - accessible to Swanson and Elizabeth st"

siew K.

|

May 6, 2018

1 Bedroom Deluxe - Guestroom Somerset On Elizabeth Melbourne
1 Bedroom Deluxe - Guestroom
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Lobby Somerset On Elizabeth Melbourne
Lobby
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Interior view Somerset On Elizabeth Melbourne
Interior view
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Fitness center Somerset On Elizabeth Melbourne
Fitness center
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Exceptional
Location
9.4
See all 31 photos Somerset On Elizabeth Melbourne
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What guests are saying:
Great rooms. Pool too small but spa and sauna great.
Anna from Australia
Solo traveler
Excellent location and food is aplenty all around within walking distance in MElb city.
Chris from Malaysia
Business traveler
good apartment, central Melbourne location.
Muzi from China
Family with young children
Nxt to the apt is a food court where you can get great food whether traveling alone or in a group. Bourke st mall is next door. Tram is 2min walk away. Eateries nearby. Holiday or biz, this is the place
Helen from Singapore
Couple
Near shopping area & restaurant
Abd from Brunei Darussalam
Group
Great location, friendly staff, spacious suite with kitchenette. What else could you want?
james from Australia
Couple
very central and well appointed hotel. Very spacious
John from New Zealand
Solo traveler
Very good stay good value and fantastic location. All staff very friendly and helpful
Kay from Australia
Family with teens
The team at Somerset on Elizabeth Street is warm and very helpful, in a competitive landscape they really make the extra bit of difference, which cannot be replaced by swanky rooms and facilities. Awesome experience as always!
Jianwei from Singapore
Group

Somerset On Elizabeth Melbourne

Exceptional location
- Inside city center
Excellent
From 1163 reviewsSee what guests said
8.2
/
10
Excellent service
8.4
Recommended by 92% of guests
Value for money8.0
Distance to city center1.0 km
Location rating9.4
Nearest airportEssendon Airport (MEB)
Distance to airport11.5 km
  • 560 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked 7 hours ago
1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 queen bed or 2 single bed...
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2 Bedroom Deluxe
2 Bedroom Deluxe
...
  • Room size: 72 m²/775 ft²
  • City view
  • 2 single beds and 1 king be...
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1 Bedroom Executive
1 Bedroom Executive
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed or 2 single beds
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Deluxe 1 Bedroom Apartment
Deluxe 1 Bedroom Apartment
...
  • Non-smoking
  • Kitchenette
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Apartment Deluxe Two Bedroom
Apartment Deluxe Two Bedroom
...
  • Kitchenette
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Executive 1 Bedroom Apartment
Executive 1 Bedroom Apartment
...
  • Non-smoking
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Apartment Deluxe One Bedroom
Apartment Deluxe One Bedroom
...
  • Kitchenette
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Deluxe 2 Bedroom Apartment
Deluxe 2 Bedroom Apartment
...
  • Non-smoking
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Studio - De Luxe
Studio - De Luxe
...
  • Kitchenette
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Apartment Executive One Bedroom
Apartment Executive One Bedroom
...
  • Kitchenette
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More about Somerset On Elizabeth Melbourne

More about Somerset On Elizabeth Melbourne

"Staff r very helpful & pleasant."

Su P.

|

April 4, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Tropicana Juice Food Bar
100 m Australian, Cafe, Gluten Free
Sister Bella
160 m Australian
The Louden Kitchen & Grill
170 m Australian, Grill
Asian cuisine
Asian cuisine
Saigon Fusion
70 m Asian, Vegetarian, Vietnamese
Shanghai Street Dumpling
90 m Asian, Chinese
Little Ramen Bar
90 m Asian, Japanese, Soups
Gluten Free
Gluten Free
+39 Pizzeria
130 m Gluten Free, Italian, Pizza
San Paolo Solarino
330 m Gluten Free, Italian
Movida Aqui
440 m Gluten Free, Mediterranean, Spanish

What they offer

"Spacious, clean n very comfortable ."

Rusnah

|

April 10, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1163)Booking.com Reviews (913)
8.2
/
10
Cleanliness8.0
Facilities7.7
Location9.4
Room comfort and quality8.2
Service8.4
Value for money8.0
Provided by verified guests of Agoda
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Showing 943 verified guest comments
12345
9.6
Exceptional
Qingjie from Australia
Family with teens
1 Bedroom Deluxe
Stayed 3 nights in September 2018
Exceptional”
Location is really good.
Reviewed October 04, 2018
9.2
Exceptional
Lauren from Australia
Group
1 Bedroom Executive
Stayed 2 nights in September 2018
Great location. ”
Beautifully present place, close to everything. Just a shame the prices were bumped up because of the AFL grand final. Would still stay again
Reviewed October 04, 2018
8.8
Excellent
Lynne from Australia
Solo traveler
1 Bedroom Deluxe
Stayed 2 nights in September 2018
Excellent”
The hotel is comfortable, clean and staff very welcoming. I arrived late at night and my room had a musky smell. I have stayed at this hotel previously and had the same issue with the room. I opened the window the next morning and that seemed to help. Maybe the curtains and blinds need a clean. Shame that this is an issue as the experience is positive apart from this.
Reviewed October 02, 2018
9.6
Exceptional
Joanna from Australia
Couple
1 Bedroom Deluxe
Stayed 2 nights in September 2018
Perfect”
Superb location for shopping and located within the free tram zone. Minutes to Chinatown, H&M, David Jones and the State Library of Victoria (must see). Took the taxi from the airport to hotel which cost $67 but took the Skybus on the return from 4 blocks away at only $18 per person. Will definitely stay again here.
Reviewed September 27, 2018
8.0
Excellent
Chriselda from Singapore
Business traveler
1 Bedroom Deluxe
Stayed 2 nights in September 2018
Very good”
Good location, close to shopping district. Walking distance to 3 supermarkets. The room was spacious, toilet was big and clean. Amenities were well thought out. Would definitely recommend or return here again.
Reviewed September 16, 2018
10.0
Exceptional
ahmad from Brunei Darussalam
Family with young children
1 Bedroom Deluxe
Stayed 5 nights in August 2018
Exceptional”
location was good. close to city centre and convenience stores and also halal eateries
Reviewed August 27, 2018
Dear Ahmad, Thank you for taking the time to share your feedback with us following your recent stay.I am delighted to hear that you enjoyed your stay with us and that you found the hotel comfortable and the location convenient. Thank you once again and we look forward to welcoming you back again soon. Kind Regards, Udaya Herath,Assistant Guest Service Manager.
Responded September 05, 2018
Somerset On Elizabeth Melbourne
6.8
Good
Andri from Indonesia
Couple
1 Bedroom Deluxe
Stayed 6 nights in August 2018
Nice Hotel at the good location”
Good job .
Reviewed August 25, 2018
Dear Andri, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Udaya Herath,Guest Service
Responded September 05, 2018
Somerset On Elizabeth Melbourne
9.6
Exceptional
Amanda from Indonesia
Family with teens
1 Bedroom Executive
Stayed 9 nights in July 2018
Always come back to here!”
Every time I come back to Melbourne, this place always be my #1 choice. Great location, super friendly staff, excellent service!
Reviewed August 11, 2018
Dear Amanda, I am thrilled that you enjoyed the stay with us at Somerset on Elizabeth and choosing our hotel as your #1 choice. Thank you for taking the time to share your feedback; Our team will be delighted to hear that you had an outstanding experience, and I will be certain to forward your kind words to the team. We look forward to welcoming you back very soon! Kind Regards, Udaya Herath.
Responded September 05, 2018
Somerset On Elizabeth Melbourne
10.0
Exceptional
Tantular from Indonesia
Family with young children
2 Bedroom Deluxe
Stayed 1 night in July 2018
Staying in melbourne with style”
The location is very good, near to station, free tram zone, china town and queen victoria market. The facilities were all good. Will definitely stay here next time
Reviewed July 14, 2018
Dear Tantular, Thank you for staying at Somerset and taking your time to share your review. We are pleased with your comments about the hotel's location and facilities. We look forward to having you back again soon. Sincerely, Udaya Herath, Guest Service Team.
Responded September 05, 2018
Somerset On Elizabeth Melbourne
5.6
OLIVIA from Australia
Family with young children
2 Bedroom Deluxe
Stayed 2 nights in July 2018
Dated and dusty ”
Staff were nice and location was excellent. Decor was dated and not like the pictures on the website. The first night I had really bad allergies due to the dust so opened up the windows the next day and it helped to air out the place and relieve the coughing. Also found some stray hairs (not from the head) throughout the bathroom that definitely did not belong to us.
Reviewed July 10, 2018
Dear Olivia, Thank you for your candid review. We sincerely apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Udaya Herath Assistant Guest Service Manager.
Responded September 05, 2018
Somerset On Elizabeth Melbourne
8.4
Excellent
SENG from Malaysia
Family with teens
1 Bedroom Deluxe
Stayed 5 nights in June 2018
Excellent”
Great location for those dependent on public transportation. Close to food and shopping outlets with lots of choices available within 2-10mins walking distance. Comfortable, adequately sized for 2-3 adults. Well equipped with basic apartment amenities. Would recommend to friends .
Reviewed July 09, 2018
9.6
Exceptional
PAULINE from Singapore
Family with teens
1 Bedroom Deluxe
Stayed 6 nights in June 2018
Superb location”
Location is simply superb - easily accessible to public transport, banks , Asian Grocers, money changers, places of interests and shopping areas.
Reviewed July 05, 2018
Dear Pauline, Thank you for sharing your feedback with us following your recent stay. we look forward to welcoming you back again soon. Kind Regards, Udaya Herath.
Responded September 05, 2018
Somerset On Elizabeth Melbourne
9.6
Exceptional
Lydia from Australia
Group
2 Bedroom Deluxe
Stayed 2 nights in June 2018
Exceptional”
We stayed in the 2 bedroom 2 bathroom apartment. Rooms were spacious, comfortable with lots of room to relax. Location is perfect with shops, trams and restaurants at the doorstep.
Reviewed July 02, 2018
9.2
Exceptional
mariska from Indonesia
Family with young children
1 Bedroom Deluxe
Stayed 4 nights in June 2018
always great to be back here”
i always stay here when i visit Melbourne. i love the location and the surrounding. the staff were also very friendly and helpful. the room is quite spacious and the provide the washing machine,microwave and stove, ideal for family with young children like us.
Reviewed June 27, 2018
5.6
Eshban from Malaysia
Family with teens
1 Bedroom Deluxe
Stayed 7 nights in August 2017
Not too bad”
Improvement of the cleanness. Maybe the building is quite old.
Reviewed May 21, 2018
Dear Esban, Greetings from Somerset! Thank you for your feedback further to your stay with us.Please accept my sincere apologies if any inconvenience caused by the cleanliness of your apartments. I would like to take this opportunity to inform you that we are taking measures to upgrade our rooms and have already initiated this job. I sincerely hope I will have the opportunity to welcome you back to Somerset in the near future. Kind Regards, Udaya Herath,Assistant Guest Service Manager.
Responded May 22, 2018
Somerset On Elizabeth Melbourne
10.0
Exceptional
Lynne from Australia
Couple
1 Bedroom Executive
Stayed 3 nights in May 2018
Exceptional”
Very happy with our 1 bedroom executive apartment.
Reviewed May 19, 2018
Dear Lynne, Thank you for taking the time to provide us with feedback after your recent visit to Somerset on Elizabeth. We are delighted with your amazing comments about our property and look forward to welcoming you back soon hopefully! Kind regards, Udaya Herath, Assistant Guest Service Manager.
Responded May 22, 2018
Somerset On Elizabeth Melbourne
7.2
Very good
siew from Australia
Couple
1 Bedroom Deluxe
Stayed 3 nights in April 2018
Very good”
Good location - accessible to Swanson and Elizabeth st
Reviewed May 06, 2018
Dear Siew, Thank you for your feedback after your recent visit to Somerset on Elizabeth. We are grateful for your visit and we are delighted with your wonderful comments. We look forward to welcoming you back soon! Kind regards, Udaya Herath, Assistant Guest Service Manager.
Responded May 22, 2018
Somerset On Elizabeth Melbourne
5.6
Ekaterina from Australia
Couple
2 Bedroom Deluxe
Stayed 4 nights in April 2018
Very run down old furnitire”
Was staying for a week for work in 2-bd apartment, haven’t seen such an old and dirty furniture ever! if you don’t look at it, don’t sit on it and only care for location it’s ok. Bed was ok, but everything else super shabby and run down. Carpet filthy too, don’t feel like walling on it barefoot.
Reviewed April 27, 2018
Dear Ekaterina, Thank you for taking the time to share your feedback in regards to your stay at Somerset. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at Somerset a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve our day to day operations. Thank you again for sharing your experience and it is my hope that you will give us the opportunity to better serve you in the near future. Kind regards, Udaya Herath,Assistant Guest Service Manager.
Responded May 22, 2018
Somerset On Elizabeth Melbourne
7.6
Very good
priscillia from Singapore
Family with young children
1 Bedroom Executive
Stayed 3 nights in March 2018
great location”
convenient location next to emporium shopping centre. everything you need is at the doorstep. the apartment itself is a bit dated, but space was sufficient
Reviewed April 26, 2018
9.6
Exceptional
Danbi from South Korea
Group
2 Bedroom Deluxe
Stayed 3 nights in April 2018
Helpful kind staffs, big neat room”
We arrived hotel early in the morning because of the flight schedule, I was going to ask to use luggage storage before checking in but the staff helped early check in. The room was really big for three of my family, which was really satisfied, really neat and located between circular quay and city centre, takes just 5-10min. But the one thing I feel bad about was the room is old, so smells from the carpet..
Reviewed April 12, 2018
Dear Danbi, Thank you for taking for taking the time to review. I am delighted to hear that you enjoyed your stay with us and that you found the hotel comfortable and the location convenient. Thank you for recognizing our team members. It is in such feedback about we find motivation and have been shared with the team. We can't wait to welcome you again at Somerset for another memorable stay. Regards, Udaya Herath, Assistant Guest Service Manager
Responded April 21, 2018
Somerset On Elizabeth Melbourne
12345
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