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Somerset Vientiane Serviced Residence

Souphannouvong Avenue, Sikhotabong District, Vientiane City Center, Vientiane, Laos - View on map
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Very good7.9
Based on 82 reviews
91% would recommend to a friend
Somerset Vientiane Serviced Residence
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Lobby
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Swimming pool [outdoor]
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Swimming pool
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7.6 Very good location
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7.6Location

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Air conditioning

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Room choices
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Studio Executive
...
  • City view
  • 46 m²
  • 1 double bed
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1 Bedroom Executive
...
  • City view
  • 76.5 m²
  • 1 king bed
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Studio Premier
...
  • City view
  • 57 m²
  • 1 king bed
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1 Bedroom Deluxe
...
  • City view
  • 72 m²
  • 1 king bed
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2 Bedroom Executive
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  • City view
  • 118 m²
  • 2 double beds
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1 Bedroom Premier
...
  • City view
  • 96 m²
  • 1 double bed
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Nearest essentials

Airports
  • 3.6 kilometers to
  • Wattay International Airport (VTE)
  • 68 kilometers to
  • Udon Thani International Airport (UTH)
Public transportation
  • 1.5 kilometers to
  • Northern Bus Station
  • 2 kilometers to
  • Vientiane Bus Station
Hospital or clinic
  • 1.4 kilometers to
  • Si Chiang Mai Hospital
Pharmacy
  • 600 meters to
  • Sokdy Pharmacy
Convenience store
  • 550 meters to
  • M-Point Mart
Cash withdrawal
  • 350 meters to
  • ATM

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Verified guest reviews

Agoda Reviews (82)
Booking.com Reviews (69)

5.5

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Very good
based on 82 reviews
  • Cleanliness 8.5
  • Facilities 7.9
  • Location 7.6
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 8.0
Very good
based on 30 reviews
  • Cleanliness 8.2
  • Facilities 7.4
  • Location 7.5
  • Room comfort and quality 8.4
  • Service 7.6
  • Value for money 7.5
Excellent
based on 13 reviews
  • Cleanliness 9.4
  • Facilities 8.4
  • Location 8.2
  • Room comfort and quality 9.3
  • Service 8.5
  • Value for money 8.6
Very good
based on 18 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 7.1
  • Room comfort and quality 8.0
  • Service 8.4
  • Value for money 7.7
Excellent
based on 11 reviews
  • Cleanliness 8.5
  • Facilities 9.4
  • Location 8.4
  • Room comfort and quality 7.0
  • Service 8.5
  • Value for money 8.7
Very good
based on 5 reviews
  • Cleanliness 8.4
  • Facilities 8.0
  • Location 7.2
  • Room comfort and quality 7.0
  • Service 7.2
  • Value for money 7.6
Excellent
based on 5 reviews
  • Cleanliness 9.2
  • Facilities 10.0
  • Location 7.6
  • Room comfort and quality 9.0
  • Service 9.2
  • Value for money 8.4
Provided by verified guests of Agoda
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8.0
Sophana from Thailand
Business traveler
Studio Premier
Stayed 2 nights in January 2017
Good Location, big room.”
Location is OK. Easy to go to both city side and airport. But not much food around the hotel. Room is quite big. Toilet is separated from bath area. Wifi available, but not strong signal. BF is not worth to.
Reviewed June 16, 2017
Dear Sophana, Thank you for staying at Somerset Vientiane. Also, thank you for your comment. Recently, one of the restaurant, cafe, and mini mart opened backside of our building. Also, starting fromnext month, we are upgrading our internet system. For breakfast, we apologize that we could not fulfill your satisfaction due to limited breakfast area. We will consider for furture development. Again, thank you for your comment. Best regards, Somerset Vientiane Keisuke Kiyota
Responded June 16, 2017
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9.2
KWANGWON from South Korea
Business traveler
Studio Premier
Stayed 2 nights in April 2017
Excellent”
Evertying was fine. Not much thing to complain.
Reviewed June 08, 2017
Dear Kwangwon, Thank you for staying at Somerset Vientiane. Guest's comments are important for us. Thank you very much for your comment. Best regards, Somerset Vientiane Keisuke Kiyota
Responded June 08, 2017
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8.8
Rebecca from United States
Business traveler
Studio Premier
Stayed 3 nights in May 2017
Nice and clean condotel”
Nice, large clean rooms with LOTS of storage; friendly staff. Loved the kitchette --Very handy as no restaurants in-house or nearby. Only available meal was So-so buffet breakfast.
Reviewed June 02, 2017
Dear Ms. Rebecca, Thank you for choosing Somerset Vientiane. Also, thank you for your comment. Unfortunately, due to limited area, we do not have restaurant in our property. However, recently in our backside of the building next to the garden, a restaurant opened inside the same block area. This restaurant open between 11:00am until 20:00pm. In addition, across from our building which is across from the road, there is one Chinese Restaurant available. We apologize inconvenience caused. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane
Responded June 02, 2017
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8.8
Ashley from Malaysia
Family with teens
Studio Premier
Stayed 3 nights in January 2017
Family trip”
Great location!
Reviewed May 09, 2017
Dear Ashley, Thank you very much for your comment. We really appreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota
Responded May 09, 2017
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10.0
Elena from Russia
Family with young children
Studio Executive
Stayed 1 night in April 2017
The best place”
I highly recommend this hotel if you are family with kids.
Reviewed April 25, 2017
Dear Elena, Thank you very much for your comment. We really appreciate your comment. Our guest's satisfaction is our priority issue. Best regards, Somerset Vientiane Keisuke Kiyota
Responded April 25, 2017
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7.2
david from United States
Business traveler
Studio Executive
Stayed 11 nights in July 2016
Facilities but not so much”
breakfast included - but it is not really all that tennis court on site - but being fully renovated (look forward to future) gym is available - the equipment is quite old and needs replacement maintenance the pool - larger than necessary, but fine. restaurant on site - none
Reviewed April 13, 2017
Dear David, First of all, thank you for choosing Somerset Vientiane. Also, thank you for your comment. In this year, we are replacing some gym equipment. Also, in July, 2017 we are planning to refurbish swimming pool. Best regards, Somerset Vientiane Keisuke Kiyota
Responded April 18, 2017
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9.6
Tor from Norway
Couple
Studio Premier
Stayed 2 nights in February 2017
An excellent place 10 mins walk from downtown area”
An excellent apartment with all facilities Seperate shower & toilet. Nice pool. Tenmis court under renovation.
Reviewed February 20, 2017
Dear Tor, Thank you for your comment. We apologize that our tennis court is currently renovation works. We are looking forward seeing you at Somerset Vientiane again. Best regards, Somerset Vientiane Keisuke Kiyota
Responded April 04, 2017
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6.4
Thai from Malaysia
Couple
Studio Executive
Stayed 3 nights in February 2017
Good”
Staff is not very conversant in English. A few room service calls were not attended to. Suspect the staff didnt understand the requirements but simply replied yes!!!
Reviewed February 11, 2017
Dear Thai, We apologize that our staff had communication difficulties. Currently, we are implementing training courses including English training class. We expect that our staff's communication skills will go up soon. Best regards, Somerset Vientiane Keisuke Kiyota
Responded April 04, 2017
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8.0
FRANCIS from Belgium
Couple
Studio Premier
Stayed 2 nights in February 2017
Nice apartment, but a bit far from city center”
This residence hotel offers small apartment equipped with kitchen, living room and balcony. We booked a “Studio Premier”. 85€/night. The building and the rooms are new, clean and well equipped. I like the separate toilet and bathroom. The staff is friendly, responsive and helpful. The place offers a good value for the price. The only small issue is that it is about 30 mins walk to the city center and going to Vientiane city center with the car became a real nightmare when you want to park it.
Reviewed February 09, 2017
Dear Francis, Thank you for your comment. Our location is not located at City center. However, it takes around 7 minutes by walk to Mekong River Bank where is currently developing and many brand new restaurants exists. Also, we have free shuttle bus service from / to City center daily. In addition, we have free shuttle bus service to supermarket and shopping center in Vientiane three times per week. Somerset Vientiane Keisuke Kiyota
Responded April 04, 2017
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6.0
chong from Singapore
Business traveler
Studio Executive
Stayed 2 nights in December 2016
Mosquito infested”
They need to seriously look into the mosquito problem at their property.... cockroach in my toilet too
Reviewed February 03, 2017
Dear Chong, First of all, we apologize about mosquito matters. Previously, external termite company could not perform enough performance for termite. However, we had been changed the termite company recently. In these days, the number of mosquitoes were reduced. At last, we apologize inconvenience caused during your stay. Best regards, Somerset Vientiane Keisuke Kiyota
Responded April 04, 2017
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Somerset Vientiane Serviced Residence
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