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Room types
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Agoda Reviews (67)
Filter by traveler type:
Very good
7.9
based on 67 reviews
Cleanliness8.5
Facilities8.0
Location7.6
Room comfort and quality8.2
Service8.1
Value for money8.0
Very good
7.5
based on 20 reviews
Cleanliness8.1
Facilities7.1
Location7.4
Room comfort and quality8.4
Service7.4
Value for money7.6
Excellent
8.7
based on 13 reviews
Cleanliness9.4
Facilities8.4
Location8.2
Room comfort and quality9.3
Service8.5
Value for money8.6
Very good
7.6
based on 14 reviews
Cleanliness8.3
Facilities8.0
Location7.0
Room comfort and quality8.0
Service8.4
Value for money7.7
Excellent
8.2
based on 10 reviews
Cleanliness8.4
Facilities9.3
Location8.6
Room comfort and quality7.0
Service8.4
Value for money8.6
Very good
7.5
based on 5 reviews
Cleanliness8.4
Facilities8.0
Location7.2
Room comfort and quality7.0
Service7.2
Value for money7.6
Excellent
8.5
based on 5 reviews
Cleanliness9.2
Facilities10.0
Location7.6
Room comfort and quality9.0
Service9.2
Value for money8.4
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Showing 61 verified reviews
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7.3
kitti
Family with teens
Studio Executive
Stayed 2 nights in October 2012
lovely hotel and service with a smile”
big room with perfect equipment
air compressor make a loud noise all the time. the hotel should fix these problem.
Reviewed October 31, 2012
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5.7
Stephan from Germany
Business traveler
Studio Executive
Stayed 4 nights in January 2015
too noisy”
swimming pool, nice rooms,
Reviewed January 22, 2015
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8.7
Graeme from Australia
Business traveler
Studio Executive
Stayed 1 night in March 2015
Somerset Comments”
Big spacious rooms, good price, very helpful reception
Sufficiently pleased and will stay again
Reviewed March 19, 2015
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7.3
Fabian from United States
Family with young children
1 Bedroom Deluxe
Stayed 7 nights in October 2015
Good value, minor issue”
Location, room size, value
We had a good stay in one of the apartments. My wife and i traveled with our 2 year old baby and the hotel had a crib for us. The apartment is a good size, plenty of storage room and closet space. The hotel is located within walking distance of temples, restaurants and city center. Also just a 10 minute drive to the airport. The hotel pool is nice and has a small kiddie pool. They also have a nice tennis court. The only minor problems were the internet, very slow in our room. Many times did not work at all. The staff is helpful but unfortunately don't speak much English. So asking advise for a restaurant or getting directions is extremely difficult. Also the AC in the room was a bit loud but not enough for us to complain about it. Overall the positives outweigh the negatives and its in my opinion a good value. I would stay again if i ever go back to Vietiane.
Reviewed October 12, 2015
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8.3
Raul from United States
Group
Studio Premier
Stayed 1 night in December 2015
Clean, staff very helpful, quiet perfect to rest”
Staff very helpful, clean and quiet.
Nice
Reviewed December 16, 2015
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7.0
Antoine from France
Business traveler
Studio Premier
Stayed 5 nights in December 2015
Good standard service appartment”
Large rooms, swimming pool, location
Quite a good choice for a business trip to Vientiane. Rooms are large, clean and comfortable. Location is central enough to be walking distance to most attractions. The large swimming pool, tennis and gym are nice plus.Two downsides however: the hotel have no Free Wifi, and the service is a bit inconsistent (always missing something after maid service, one day coffee, the other soap...). But overall a good value for price.
Reviewed December 17, 2015
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10.0
Raul from United States
Couple
Studio Premier
Stayed 1 night in December 2015
Excellence”
I believe it was the best experience I had. I like it very much the staff, the attention, the service was magnificent. I thank you for making feel very comfortable
Reviewed December 21, 2015
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4.0
Supreeya from Thailand
Family with young children
1 Bedroom Executive
Stayed 5 nights in December 2015
Good location but a lot of mosquito”
Just tennis
So boring so many mosquitos . Hard to find the good restaurant
Reviewed December 28, 2015
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8.0
Sanjay from United States
Family with young children
Studio Executive
Stayed 1 night in February 2016
good value hotel”
spacious rooms and close to downtown
Reviewed February 15, 2016
Dear Sanjay,
First of all, thank you for your comment. Also, we have daily free shuttle bus service between Somerset Vientiane and City Center fountain area. We are looking forward seeing you again at Somerset Vientiane.
Best regards,
Somerset Vientiane
Keisuke Kiyota
Responded April 19, 2017
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Somerset Vientiane Serviced Residence
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9.6
ALISA from Thailand
Family with young children
Studio Executive
Stayed 2 nights in February 2016
One of the Best Choices in Vientiane”
Clean. Comfortable. Location is okay. Shops, restaurants, and the Mekhong River are not too far away. The big swimming pool and laundry room are a big plus. Families with small children will appreciate the big refrigerator and microwave oven in the room. There is a small kitchenette with a stove, along with dishware and silverware. Pretty good internet connection. The hotel offers free airport shuttle. The staff were pleasant and helpful to us. Checking in and out was a breeze.
Reviewed February 23, 2016
Dear Alisa,
Thank you for your comment. We have free shuttle bus service between Somerset Vientiane and Wattay Vientiane Airport. For using this free airport shuttle bus service, at least one day advanced booking is required. Also, we have daily free shuttle bus service between Vientiane City Center Fountain and and Somerset Vientiane. Plus, we have shuttle bus service to supermarket in Vientiane three times per week. We are looking forward seeing you again at Somerset Vientiane.
Best regards,
Somerset Vientiane
Keisuke Kiyota
