Somerset Vientiane Serviced Residence
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Somerset Vientiane Serviced Residence

Souphannouvong Avenue, Sikhotabong District, Vientiane City Center, Vientiane, Laos
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Studio Executive - Bed Somerset Vientiane Serviced Residence
Studio Executive - Bed
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    Lobby Somerset Vientiane Serviced Residence
    Interior view Somerset Vientiane Serviced Residence
    Swimming pool [outdoor] Somerset Vientiane Serviced Residence
    1 Bedroom Deluxe - Guestroom Somerset Vientiane Serviced Residence
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     Somerset Vientiane Serviced Residence

    Somerset Vientiane Serviced Residence Reviews

    8.3
    Excellent
    /10
    (165 reviews)See what guests said
    10.0
    Exceptional

    "This hotel/apartment complex is very well taken care of and..."

    Stephen

    -

    August 5, 2016

    8.6
    Excellent cleanliness
    Recommended by 89% of guests

    Things you’ll love about Somerset Vientiane Serviced Residence

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Nearby
    Popular
  • On The Rock Pub220 m
  • Papaya Spa270 m
  • Sisaket Temple & Museum350 m
  • D*Tech400 m
  • Spirit House420 m
  • Wind West430 m
  • Marina470 m
  • Future Nightclub470 m
  • Highwayman480 m
  • Thai Military Bank Vientiane630 m
  • Value for money8.2
    Distance to city center1.5 Km
    Location rating7.9
    Nearest airportWattay International Airport (VTE) - Laos
    Distance to airport3.1 km

    Rooms available at Somerset Vientiane Serviced Residence

    8.2
    Excellent
    Room comfort & quality
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 77 m²/829 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Studio Premier
    Studio Premier
    ...
    • Room size: 57 m²/614 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 118 m²/1270 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 72 m²/775 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Premier
    1 Bedroom Premier
    ...
    • Room size: 96 m²/1033 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Studio Executive
    Studio Executive
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe One-Bedroom Room
    Deluxe One-Bedroom Room
    ...
      Enter dates to see prices
      Studio Executive ( No Breakfast )
      Studio Executive ( No Breakfast )
      ...
        Enter dates to see prices
        Premier One Room Apartment
        Premier One Room Apartment
        ...
          Enter dates to see prices
          2 Bedroom Executive Suite
          2 Bedroom Executive Suite
          ...
            Enter dates to see prices
            Have a question for Somerset Vientiane Serviced Residence?

            What people love about Somerset Vientiane Serviced Residence

            • 9.6
              Exceptional

              "Great place and location."

              Matthew

              |

              October 29, 2018

            • 8.8
              Excellent

              "Great location!"

              Ashley

              |

              May 9, 2017

            • 9.6
              Exceptional

              "Clean rooms and exceptional service"

              Bernice

              |

              September 16, 2017

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            More about Somerset Vientiane Serviced Residence

            More about Somerset Vientiane Serviced Residence

            10.0
            Exceptional

            "I highly recommend this hotel if you are family with kids."

            Elena

            |

            April 25, 2017

            An overview

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            What they offer

            9.6
            Exceptional

            "Nice and clean swimming pool."

            Lwin

            |

            October 28, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Somerset Vientiane Serviced Residence from real guests

            Agoda Reviews (165)Booking.com Reviews (83)
            8.3
            /
            10
            Cleanliness8.6
            Facilities8.4
            Location7.9
            Room comfort and quality8.2
            Service8.5
            Value for money8.2
            Provided by verified guests of Agoda
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            All guests (165)
            All room types
            Showing 99 verified guest comments
            12345
            7.6
            Very good
            Jason from United States
            Couple
            1 Bedroom Executive
            Stayed 4 nights in January 2019

            Quaint, better than expected”

            This place was nice. The staff was friendly and cute in their attempts to give us info despite not the best English. The apartment was nicer than the pictures. Vientiane is kinda boring, but we were glad to have a nice room to hole up in.

            Reviewed February 07, 2019

            Dear Jason, Thank you for your comment and shring your experience. We will continue to implement English training class to our staff to improve communication skills. Again thank you for choosing Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded February 08, 2019
            Somerset Vientiane Serviced Residence
            10.0
            Exceptional
            Muhamad from Malaysia
            Business traveler
            Studio Premier
            Stayed 13 nights in November 2018

            Satisfaction!”

            I stayed here for more than a week (9 days). For service apartment it give you such an amazing experience which you just can say there and feel at home. The facilities are very good, they have laundry section which you can use for free and it located just nearby the pool and gym that you can spend your time waiting for your laundry there. there is a market which open on Monday and Thursday and also mini mart if you need things to cook. For business and family traveler I recommend this hotel for you.

            Reviewed December 04, 2018

            Dear Muhamad, First of all, thank you for choosing Somerset Vientiane. Second, thank you for your valuable comment. We are very delight to hear that you enjoyed staying at Somerset Vientiane. All of our staffs are looking forward seeing you again at Somerset Vientiane. Again, thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded December 05, 2018
            Somerset Vientiane Serviced Residence
            9.6
            Exceptional
            Lwin from Australia
            Couple
            Studio Premier
            Stayed 1 night in October 2018

            Exceptional”

            Overall we enjoyed tge stay at Somerset Vientiane. 10 min by car to airport and 10 min walk to Riverside restaurants. Nice and clean swimming pool. Complimentry self operating laundry and airport shuttle.

            Reviewed October 28, 2018

            Dear Lwin, Thank you very much for your valuable comment. We are delight to hear that you enjoyed staying at Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded October 29, 2018
            Somerset Vientiane Serviced Residence
            9.2
            Exceptional
            Joanne
            Couple
            Studio Executive
            Stayed 3 nights in January 2019

            Laos Holiday”

            The apartment was well appointed, the staff and services were average, it appeared the more we spent on accommodation the less customer services we received. There was not porter services and we felt as we were short term customers, it was almost frowned on as we were processed without any personal connection to our stay

            Reviewed January 13, 2019

            Dear Joanne, Thank you for your comment. We will take into consider your comment to our future studies. Again, thank you for sharing your experience and thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded January 14, 2019
            Somerset Vientiane Serviced Residence
            9.6
            Exceptional
            Matthew from Canada
            Solo traveler
            Studio Premier
            Stayed 2 nights in October 2018

            My go to hotel for my yearly trip to VNT”

            Great place and location. Top notch staff. Breakfast is mediocre but still ok. Swimming is clean and well maintained. The gym is sub par with old equipment and the new universal was assembled poorly so it’s unusable. Overall highly recommend.

            Reviewed October 29, 2018

            Dear Matthew, Thank you for your comment. Also, thank you for your comment about our fitness center. We will take into consider in our future plan. We really apppreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded October 30, 2018
            Somerset Vientiane Serviced Residence
            9.6
            Exceptional
            Allan from United States
            Solo traveler
            Studio Executive
            Stayed 4 nights in February 2018

            Very nice room.”

            I would recommend Somerset. It seems geared to the business traveller, but is good for the tourist as well. It is about ½ mile from the main tourist area, but is an easy walk. There are restaurants around. I recommend the Chinese restaurant across the street. The breakfast is optional, but worth the price. The room is large and keep immaculately clean. There are facility in the room for cooking. The internet sputtered the first day, but after that was strong and steady.

            Reviewed February 25, 2018

            Dear Allan, Thank you for your valuable comment. We are delight to hear that you ennoyed staying at Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded February 26, 2018
            Somerset Vientiane Serviced Residence
            8.0
            Excellent
            Sophana from Thailand
            Business traveler
            Studio Premier
            Stayed 2 nights in January 2017

            Good Location, big room.”

            Location is OK. Easy to go to both city side and airport. But not much food around the hotel. Room is quite big. Toilet is separated from bath area. Wifi available, but not strong signal. BF is not worth to.

            Reviewed June 16, 2017

            Dear Sophana, Thank you for staying at Somerset Vientiane. Also, thank you for your comment. Recently, one of the restaurant, cafe, and mini mart opened backside of our building. Also, starting fromnext month, we are upgrading our internet system. For breakfast, we apologize that we could not fulfill your satisfaction due to limited breakfast area. We will consider for furture development. Again, thank you for your comment. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded June 16, 2017
            Somerset Vientiane Serviced Residence
            8.0
            Excellent
            FRANCIS from Belgium
            Couple
            Studio Premier
            Stayed 2 nights in February 2017

            Nice apartment, but a bit far from city center”

            This residence hotel offers small apartment equipped with kitchen, living room and balcony. We booked a “Studio Premier”. 85€/night. The building and the rooms are new, clean and well equipped. I like the separate toilet and bathroom. The staff is friendly, responsive and helpful. The place offers a good value for the price. The only small issue is that it is about 30 mins walk to the city center and going to Vientiane city center with the car became a real nightmare when you want to park it.

            Reviewed February 09, 2017

            Dear Francis, Thank you for your comment. Our location is not located at City center. However, it takes around 7 minutes by walk to Mekong River Bank where is currently developing and many brand new restaurants exists. Also, we have free shuttle bus service from / to City center daily. In addition, we have free shuttle bus service to supermarket and shopping center in Vientiane three times per week. Somerset Vientiane Keisuke Kiyota

            Responded April 04, 2017
            Somerset Vientiane Serviced Residence
            10.0
            Exceptional
            Stephen from United States
            Family with young children
            Studio Executive
            Stayed 4 nights in July 2016

            Very nice. ”

            This hotel/apartment complex is very well taken care of and is a perfect place to relax and 'get away'. The staff are great as is the pool, lounge, fitness room, tennis court, etc... Just a really nice place. Would recommend it.

            Reviewed August 05, 2016

            Dear Stephen, Thank you very much for your comment. We are pleased to hear that you enjoy staying with us. All of our staffs are waiting for you to meet again at Somerset Vientiane. Somerset Vientiane Keisuke Kiyota

            Responded April 19, 2017
            Somerset Vientiane Serviced Residence
            6.0
            James from United States
            Couple
            Studio Premier
            Stayed 1 night in January 2019

            They said free shuttle on their website ”

            When I requested tje free shuttle pickup at the airport they said they needed 12 hours notice to use their shuttle! I booked a van at the airport in 2 minutes to there hotel. The booking company I used said breakfast was included in the price but the hotel said not it was not n I would need to pay extra for it!

            Reviewed January 27, 2019

            Dear James, I am sorry for your experience during stay at Somerset Vientiane. To use our free airport shuttlour bus service, we ask the guest to book at least one day in advance as a booking condition. Regarding for breakfast, for all Agoda booking is room only and do not have room include breakfast package. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded January 28, 2019
            Somerset Vientiane Serviced Residence
            6.8
            Good
            James from Malaysia
            Business traveler
            Studio Premier
            Stayed 2 nights in November 2018

            The Staff respond should be improved”

            Some of the staff in slow response. The housekeeping no doing a good job until twice feedback become better than the 1st two day.

            Reviewed December 07, 2018

            Dear James, Thank you for your valuable comment. We will train our staff and try to match our guest's satisfaction in the future. Again thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded December 07, 2018
            Somerset Vientiane Serviced Residence
            7.6
            Very good
            Sigurjon from Iceland
            Solo traveler
            Studio Executive
            Stayed 3 nights in September 2018

            good accommodation”

            everything was clean and as I asked for allergy free room ....I got it! The girl in the reception was perfect, friendly and helpful

            Reviewed September 29, 2018

            Dear Sigurjon, Thank you for choosing Somerset Vientiane. Also, t hank you for your valuable comment. We are looking forward seeing you again soon. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded October 01, 2018
            Somerset Vientiane Serviced Residence
            5.6
            Adam from Canada
            Couple
            Studio Premier
            Stayed 4 nights in December 2016

            Expected more for my money ”

            First time in laos , I guess hotels in Laos are a bit run down and your money doesn't go as far. I expected more . Room was dated, and felt dingey. Breakfast was a joke . Literally a joke . Worst breakfast I've ever had at a "hotel". Pool was nice , only partial sun at pool. I would not stay again. Did not feel warm welcome etc

            Reviewed January 03, 2017

            Dear Adam, First of all, we apologize that we could not match your satisfaction. Our breakfast is Continental breakfast instead of American breakfast due to limited breakfast service area. However, recently we increased three food items. Also, we upgraded egg selection menus. We are willing to upgrade our service and facilities, so our guest's comment is always important for us. Best regards, Somerset Vientiane. Keisuke Kiyota

            Responded April 04, 2017
            Somerset Vientiane Serviced Residence
            7.6
            Very good
            Felicia from Singapore
            Group
            Studio Premier
            Stayed 2 nights in December 2016

            Revamped Hotel”

            The hotel has revamped quite recently, cosy and clean room. I had accidently selected on extra bed which was being charged, requested for refund but rejected due to the rules & policy as both Agoda and Somerset said. If the booking term is pay later and free cancellation, I will have no problem to cancel whole booking and re-book again. Seems both Agoda and Somerset doesn't have the flexible way to resolve the issue. Chose to said is rules, cannot be amend.

            Reviewed December 26, 2016

            Dear Felicia, We apologize inconvenience caused during your stay. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded April 04, 2017
            Somerset Vientiane Serviced Residence
            6.4
            Good
            Iwan from Indonesia
            Business traveler
            Studio Executive
            Stayed 1 night in December 2016

            Nice big room with free laundrette!!!”

            I like the free laundry facilities! Room is big with all the amenities. About 10-15 mins walk to Mekong river and the night market. Mini mart is about 10 mins walk. Also the free room WiFi is fast, I mean really fast, more than 70 Mbps!!! I can play my online games without lagging...

            Reviewed December 17, 2016

            Dear Iwan, Thank you for your review. It takes about ten minutes to city center, but we have free shuttle bus service from / to City center once a day. Also, recently at Mekong river bank is developed restaurants and bars near our property. Those area takes around 5 to 7 minutes walk. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded April 04, 2017
            Somerset Vientiane Serviced Residence
            9.6
            Exceptional
            ALISA from Thailand
            Family with young children
            Studio Executive
            Stayed 2 nights in February 2016

            One of the Best Choices in Vientiane”

            Clean. Comfortable. Location is okay. Shops, restaurants, and the Mekhong River are not too far away. The big swimming pool and laundry room are a big plus. Families with small children will appreciate the big refrigerator and microwave oven in the room. There is a small kitchenette with a stove, along with dishware and silverware. Pretty good internet connection. The hotel offers free airport shuttle. The staff were pleasant and helpful to us. Checking in and out was a breeze.

            Reviewed February 23, 2016

            Dear Alisa, Thank you for your comment. We have free shuttle bus service between Somerset Vientiane and Wattay Vientiane Airport. For using this free airport shuttle bus service, at least one day advanced booking is required. Also, we have daily free shuttle bus service between Vientiane City Center Fountain and and Somerset Vientiane. Plus, we have shuttle bus service to supermarket in Vientiane three times per week. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded April 19, 2017
            Somerset Vientiane Serviced Residence
            7.0
            Very good
            Antoine from France
            Business traveler
            Studio Premier
            Stayed 5 nights in December 2015

            Good standard service appartment”

            Large rooms, swimming pool, location

            Quite a good choice for a business trip to Vientiane. Rooms are large, clean and comfortable. Location is central enough to be walking distance to most attractions. The large swimming pool, tennis and gym are nice plus.Two downsides however: the hotel have no Free Wifi, and the service is a bit inconsistent (always missing something after maid service, one day coffee, the other soap...). But overall a good value for price.

            Reviewed December 17, 2015
            7.3
            Very good
            Fabian from United States
            Family with young children
            1 Bedroom Deluxe
            Stayed 7 nights in October 2015

            Good value, minor issue”

            Location, room size, value

            We had a good stay in one of the apartments. My wife and i traveled with our 2 year old baby and the hotel had a crib for us. The apartment is a good size, plenty of storage room and closet space. The hotel is located within walking distance of temples, restaurants and city center. Also just a 10 minute drive to the airport. The hotel pool is nice and has a small kiddie pool. They also have a nice tennis court. The only minor problems were the internet, very slow in our room. Many times did not work at all. The staff is helpful but unfortunately don't speak much English. So asking advise for a restaurant or getting directions is extremely difficult. Also the AC in the room was a bit loud but not enough for us to complain about it. Overall the positives outweigh the negatives and its in my opinion a good value. I would stay again if i ever go back to Vietiane.

            Reviewed October 12, 2015
            6.8
            Good
            wui from Singapore
            Business traveler
            Studio Executive
            Stayed 5 nights in April 2018

            Good”

            Free airport shuttle! Great pool/ gym/ housekeeping/ tennis court Breakfast was a bit of a let down tho.

            Reviewed April 30, 2018

            Dear wui, Thank you for your comment. We will consider your comment in our future plan. Best regards, Somerset Vientiane Keisuke Kiyota

            Responded May 02, 2018
            Somerset Vientiane Serviced Residence
            9.6
            Exceptional
            Stephen from United States
            Family with young children
            Studio Premier
            Stayed 2 nights in February 2018

            Exceptional”

            Nicest place in Vientiane!

            Reviewed February 21, 2018

            Dear Stephen, Thank you for your comment. Our guest's comment is always important for us. Best reagrds, Somerset Vientiane Keisuke Kiyota

            Responded February 26, 2018
            Somerset Vientiane Serviced Residence
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            Somerset Vientiane Serviced Residence
            |Excellent 8.3
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            Experiences on Agoda. Because your room is just the beginning.

            • Very good location
            • Sisaket Temple & Museum
            • Northern Bus Station is within 1.54 km