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Somerset Vientiane Serviced Residence

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Very good8.0
Based on 87 reviews
92% would recommend to a friend
Somerset Vientiane Serviced Residence
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8.0 Very good guest rating
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"The location is a good hotel."

NAMILSouth Korea
Swimming pool
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7.7 Very good location
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7.7Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Air conditioning

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Room choices
Studio Executive
...
  • City view
  • 46 m²/495 ft²
  • 1 double bed
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1 Bedroom Executive
...
  • City view
  • 76.5 m²/823 ft²
  • 1 king bed
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Studio Premier
...
  • City view
  • 57 m²/614 ft²
  • 1 king bed
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1 Bedroom Deluxe
...
  • City view
  • 72 m²/775 ft²
  • 1 king bed
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2 Bedroom Executive
...
  • City view
  • 118 m²/1270 ft²
  • 2 double beds
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1 Bedroom Premier
...
  • City view
  • 96 m²/1033 ft²
  • 1 double bed
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Nearest essentials

Airports
  • Wattay International Airport (VTE)
  • 3.6 km
  • Udon Thani International Airport (UTH)
  • 67.8 km
Public transportation
  • Northern Bus Station
  • 1.5 km
  • Vientiane Bus Station
  • 2.0 km
Hospital or clinic
  • Si Chiang Mai Hospital
  • 1.4 km
Pharmacy
  • Sokdy Pharmacy
  • 610 m
Convenience store
  • M-Point Mart
  • 590 m
Cash withdrawal
  • ATM
  • 360 m

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Verified guest reviews

Agoda Reviews (87)Booking.com Reviews (69)
Filter by guest type:
Cleanliness8.5
Facilities7.9
Location7.7
Room comfort and quality8.2
Service8.1
Value for money8.0
Provided by verified guests of Agoda
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Showing 69 verified guest comments
12345
9.6
Bernice from Singapore
Group
Studio Executive
Stayed 1 night in December 2016
Pleasant stay
Clean rooms and exceptional service
Reviewed September 16, 2017
Dear Bernice, Thank you very much for your comment. We are delight that we could meet with your satisfaction. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Responded September 18, 2017
Somerset Vientiane Serviced Residence
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6.0
Iwan from Indonesia
Business traveler
Studio Executive
Stayed 1 night in September 2017
Big rooms
I like the big rooms but the breakfast spread is limited
Reviewed September 15, 2017
Dear Iwan, Thank you for your comment. As we serve Continental Breakfast instead of American Breakfast and due to limited breakfast area, we can not serve full size of breakfast. We apologize that we could not fulfill your satisfaction. However, we have been working on upgrading breakfast menu, such as increase the number of brerakfast items, replace with local flavor menus, and, adding new menus. At last, thenk you for staying at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
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Somerset Vientiane Serviced Residence
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8.0
Sophana from Thailand
Business traveler
Studio Premier
Stayed 2 nights in January 2017
Good Location, big room.
Location is OK. Easy to go to both city side and airport. But not much food around the hotel. Room is quite big. Toilet is separated from bath area. Wifi available, but not strong signal. BF is not worth to.
Reviewed June 16, 2017
Dear Sophana, Thank you for staying at Somerset Vientiane. Also, thank you for your comment. Recently, one of the restaurant, cafe, and mini mart opened backside of our building. Also, starting fromnext month, we are upgrading our internet system. For breakfast, we apologize that we could not fulfill your satisfaction due to limited breakfast area. We will consider for furture development. Again, thank you for your comment. Best regards, Somerset Vientiane Keisuke Kiyota
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Somerset Vientiane Serviced Residence
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9.2
KWANGWON from South Korea
Business traveler
Studio Premier
Stayed 2 nights in April 2017
Excellent
Evertying was fine. Not much thing to complain.
Reviewed June 08, 2017
Dear Kwangwon, Thank you for staying at Somerset Vientiane. Guest's comments are important for us. Thank you very much for your comment. Best regards, Somerset Vientiane Keisuke Kiyota
Responded June 08, 2017
Somerset Vientiane Serviced Residence
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8.8
Rebecca from United States
Business traveler
Studio Premier
Stayed 3 nights in May 2017
Nice and clean condotel
Nice, large clean rooms with LOTS of storage; friendly staff. Loved the kitchette --Very handy as no restaurants in-house or nearby. Only available meal was So-so buffet breakfast.
Reviewed June 02, 2017
Dear Ms. Rebecca, Thank you for choosing Somerset Vientiane. Also, thank you for your comment. Unfortunately, due to limited area, we do not have restaurant in our property. However, recently in our backside of the building next to the garden, a restaurant opened inside the same block area. This restaurant open between 11:00am until 20:00pm. In addition, across from our building which is across from the road, there is one Chinese Restaurant available. We apologize inconvenience caused. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane
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Somerset Vientiane Serviced Residence
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8.8
Ashley from Malaysia
Family with teens
Studio Premier
Stayed 3 nights in January 2017
Family trip
Great location!
Reviewed May 09, 2017
Dear Ashley, Thank you very much for your comment. We really appreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota
Responded May 09, 2017
Somerset Vientiane Serviced Residence
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10.0
Elena from Russia
Family with young children
Studio Executive
Stayed 1 night in April 2017
The best place
I highly recommend this hotel if you are family with kids.
Reviewed April 25, 2017
Dear Elena, Thank you very much for your comment. We really appreciate your comment. Our guest's satisfaction is our priority issue. Best regards, Somerset Vientiane Keisuke Kiyota
Responded April 25, 2017
Somerset Vientiane Serviced Residence
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7.2
david from United States
Business traveler
Studio Executive
Stayed 11 nights in July 2016
Facilities but not so much
breakfast included - but it is not really all that tennis court on site - but being fully renovated (look forward to future) gym is available - the equipment is quite old and needs replacement maintenance the pool - larger than necessary, but fine. restaurant on site - none
Reviewed April 13, 2017
Dear David, First of all, thank you for choosing Somerset Vientiane. Also, thank you for your comment. In this year, we are replacing some gym equipment. Also, in July, 2017 we are planning to refurbish swimming pool. Best regards, Somerset Vientiane Keisuke Kiyota
Responded April 18, 2017
Somerset Vientiane Serviced Residence
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9.6
Tor from Norway
Couple
Studio Premier
Stayed 2 nights in February 2017
An excellent place 10 mins walk from downtown area
An excellent apartment with all facilities Seperate shower & toilet. Nice pool. Tenmis court under renovation.
Reviewed February 20, 2017
Dear Tor, Thank you for your comment. We apologize that our tennis court is currently renovation works. We are looking forward seeing you at Somerset Vientiane again. Best regards, Somerset Vientiane Keisuke Kiyota
Responded April 04, 2017
Somerset Vientiane Serviced Residence
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6.4
Thai from Malaysia
Couple
Studio Executive
Stayed 3 nights in February 2017
Good
Staff is not very conversant in English. A few room service calls were not attended to. Suspect the staff didnt understand the requirements but simply replied yes!!!
Reviewed February 11, 2017
Dear Thai, We apologize that our staff had communication difficulties. Currently, we are implementing training courses including English training class. We expect that our staff's communication skills will go up soon. Best regards, Somerset Vientiane Keisuke Kiyota
Responded April 04, 2017
Somerset Vientiane Serviced Residence
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