Somerset Vientiane Serviced Residence
Somerset Vientiane Serviced Residence
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"We will come to stay again next trip"

SIRICHAI

|

February 11, 2018

Studio Executive - Bed Somerset Vientiane Serviced Residence
Studio Executive - Bed
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Lobby Somerset Vientiane Serviced Residence
Lobby
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Interior view Somerset Vientiane Serviced Residence
Interior view
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Swimming pool [outdoor] Somerset Vientiane Serviced Residence
Swimming pool [outdoor]
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See map Somerset Vientiane Serviced Residence
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Very good
Location
7.8
See all 34 photos Somerset Vientiane Serviced Residence
See all 34 photos
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Somerset Vientiane Serviced Residence

Very good location
- Inside city center
Excellent
From 130 reviewsSee what guests said
8.2
/
10
Excellent cleanliness
8.6
Recommended by 93% of guests
Value for money8.1
Distance to city center1.5 Km
Location rating7.8
Nearest airportWattay International Airport (VTE) - Laos
Distance to airport3.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Room choices
8.2
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
1 Bedroom Executive
1 Bedroom Executive
...
  • Room size: 76.5 m²/823 ft²
  • City view
  • 1 king bed
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Studio Premier
Studio Premier
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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2 Bedroom Executive
2 Bedroom Executive
...
  • Room size: 118 m²/1270 ft²
  • City view
  • 2 double beds
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1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
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1 Bedroom Premier
1 Bedroom Premier
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 double bed
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Studio Executive
Studio Executive
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 double bed
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2 Bedroom Executive Suite
2 Bedroom Executive Suite
...
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    Room
    Room
    ...
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      1 Bedroom Deluxe Suite 1 King Bed
      1 Bedroom Deluxe Suite 1 King Bed
      ...
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        Double Studio
        Double Studio
        ...
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          Have a question for Somerset Vientiane Serviced Residence?

          What people love about the property

          • "I highly recommend this hotel if you are family with kids."

            Elena

            |

            April 25, 2017

          • "The staff is friendly, responsive and helpful."

            FRANCIS

            |

            February 9, 2017

          • "The hotel has revamped quite recently, cosy and clean room."

            Felicia

            |

            December 26, 2016

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          More about Somerset Vientiane Serviced Residence

          More about Somerset Vientiane Serviced Residence

          "Great location!"

          Ashley

          |

          May 9, 2017

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          "Nice, large clean rooms with LOTS of storage; friendly staff..."

          Rebecca

          |

          June 2, 2017

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (130)Booking.com Reviews (92)
          8.2
          /
          10
          Cleanliness8.6
          Facilities8.2
          Location7.8
          Room comfort and quality8.2
          Service8.5
          Value for money8.1
          Provided by verified guests of Agoda
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          All guests (130)
          All room types
          Showing 89 verified guest comments
          12345
          9.6
          Exceptional
          Matthew from Canada
          Solo traveler
          Studio Premier
          Stayed 2 nights in October 2018
          My go to hotel for my yearly trip to VNT”
          Great place and location. Top notch staff. Breakfast is mediocre but still ok. Swimming is clean and well maintained. The gym is sub par with old equipment and the new universal was assembled poorly so it’s unusable. Overall highly recommend.
          Reviewed October 29, 2018
          Dear Matthew, Thank you for your comment. Also, thank you for your comment about our fitness center. We will take into consider in our future plan. We really apppreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded October 30, 2018
          Somerset Vientiane Serviced Residence
          9.6
          Exceptional
          Lwin from Australia
          Couple
          Studio Premier
          Stayed 1 night in October 2018
          Exceptional”
          Overall we enjoyed tge stay at Somerset Vientiane. 10 min by car to airport and 10 min walk to Riverside restaurants. Nice and clean swimming pool. Complimentry self operating laundry and airport shuttle.
          Reviewed October 28, 2018
          Dear Lwin, Thank you very much for your valuable comment. We are delight to hear that you enjoyed staying at Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded October 29, 2018
          Somerset Vientiane Serviced Residence
          7.6
          Very good
          Sigurjon from Iceland
          Solo traveler
          Studio Executive
          Stayed 3 nights in September 2018
          good accommodation”
          everything was clean and as I asked for allergy free room ....I got it! The girl in the reception was perfect, friendly and helpful
          Reviewed September 29, 2018
          Dear Sigurjon, Thank you for choosing Somerset Vientiane. Also, t hank you for your valuable comment. We are looking forward seeing you again soon. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded October 01, 2018
          Somerset Vientiane Serviced Residence
          6.8
          Good
          wui from Singapore
          Business traveler
          Studio Executive
          Stayed 5 nights in April 2018
          Good”
          Free airport shuttle! Great pool/ gym/ housekeeping/ tennis court Breakfast was a bit of a let down tho.
          Reviewed April 30, 2018
          Dear wui, Thank you for your comment. We will consider your comment in our future plan. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded May 02, 2018
          Somerset Vientiane Serviced Residence
          9.6
          Exceptional
          Allan from United States
          Solo traveler
          Studio Executive
          Stayed 4 nights in February 2018
          Very nice room.”
          I would recommend Somerset. It seems geared to the business traveller, but is good for the tourist as well. It is about ½ mile from the main tourist area, but is an easy walk. There are restaurants around. I recommend the Chinese restaurant across the street. The breakfast is optional, but worth the price. The room is large and keep immaculately clean. There are facility in the room for cooking. The internet sputtered the first day, but after that was strong and steady.
          Reviewed February 25, 2018
          Dear Allan, Thank you for your valuable comment. We are delight to hear that you ennoyed staying at Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded February 26, 2018
          Somerset Vientiane Serviced Residence
          8.0
          Excellent
          Daniel from Vietnam
          Business traveler
          Studio Premier
          Stayed 7 nights in February 2018
          Very good”
          Very convenient location. Clean room and amenities. Staff were friendly and helpful.
          Reviewed February 21, 2018
          Dear Daniel, Thank you very much for your comment. We really appreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded February 26, 2018
          Somerset Vientiane Serviced Residence
          9.6
          Exceptional
          Stephen from United States
          Family with young children
          Studio Premier
          Stayed 2 nights in February 2018
          Exceptional”
          Nicest place in Vientiane!
          Reviewed February 21, 2018
          Dear Stephen, Thank you for your comment. Our guest's comment is always important for us. Best reagrds, Somerset Vientiane Keisuke Kiyota
          Responded February 26, 2018
          Somerset Vientiane Serviced Residence
          10.0
          Exceptional
          SIRICHAI from Thailand
          Business traveler
          Studio Executive
          Stayed 1 night in January 2018
          Nice & Clean Hotel in Vientiane Laos”
          We will come to stay again next trip
          Reviewed February 11, 2018
          Dear Khun Sirichai, Thank you very much for your comment. We are looking forward seeing you again at Somerset Vientiane again. Best reagrds, Somerset Vientiane Keisuke Kiyota
          Responded February 13, 2018
          Somerset Vientiane Serviced Residence
          7.2
          Very good
          Sophana from Thailand
          Business traveler
          Studio Premier
          Stayed 1 night in December 2017
          Good location, Fair Brakfast”
          Location in the city, but nothing much around. Not far from the airport. Room is quite big. But I don't like Suite room. Have to pay expensive BF, but normal taste.
          Reviewed January 18, 2018
          Dear Sophana, Thank you for your review and comment. In these days, there are more and more restaurants and bars are east part of Makong river bank area. To access this area, it takes only a few minutes from Somerset Vientiane. Also, we provide daily complimentary shuttle bus service between Somerset Vientiane and City Center. Again thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded January 18, 2018
          Somerset Vientiane Serviced Residence
          9.6
          Exceptional
          Bernice from Singapore
          Group
          Studio Executive
          Stayed 1 night in December 2016
          Pleasant stay”
          Clean rooms and exceptional service
          Reviewed September 16, 2017
          Dear Bernice, Thank you very much for your comment. We are delight that we could meet with your satisfaction. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded September 18, 2017
          Somerset Vientiane Serviced Residence
          6.0
          Iwan from Indonesia
          Business traveler
          Studio Executive
          Stayed 1 night in September 2017
          Big rooms”
          I like the big rooms but the breakfast spread is limited
          Reviewed September 15, 2017
          Dear Iwan, Thank you for your comment. As we serve Continental Breakfast instead of American Breakfast and due to limited breakfast area, we can not serve full size of breakfast. We apologize that we could not fulfill your satisfaction. However, we have been working on upgrading breakfast menu, such as increase the number of brerakfast items, replace with local flavor menus, and, adding new menus. At last, thenk you for staying at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded September 15, 2017
          Somerset Vientiane Serviced Residence
          8.0
          Excellent
          Sophana from Thailand
          Business traveler
          Studio Premier
          Stayed 2 nights in January 2017
          Good Location, big room.”
          Location is OK. Easy to go to both city side and airport. But not much food around the hotel. Room is quite big. Toilet is separated from bath area. Wifi available, but not strong signal. BF is not worth to.
          Reviewed June 16, 2017
          Dear Sophana, Thank you for staying at Somerset Vientiane. Also, thank you for your comment. Recently, one of the restaurant, cafe, and mini mart opened backside of our building. Also, starting fromnext month, we are upgrading our internet system. For breakfast, we apologize that we could not fulfill your satisfaction due to limited breakfast area. We will consider for furture development. Again, thank you for your comment. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded June 16, 2017
          Somerset Vientiane Serviced Residence
          9.2
          Exceptional
          KWANGWON from South Korea
          Business traveler
          Studio Premier
          Stayed 2 nights in April 2017
          Excellent”
          Evertying was fine. Not much thing to complain.
          Reviewed June 08, 2017
          Dear Kwangwon, Thank you for staying at Somerset Vientiane. Guest's comments are important for us. Thank you very much for your comment. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded June 08, 2017
          Somerset Vientiane Serviced Residence
          8.8
          Excellent
          Rebecca from United States
          Business traveler
          Studio Premier
          Stayed 3 nights in May 2017
          Nice and clean condotel”
          Nice, large clean rooms with LOTS of storage; friendly staff. Loved the kitchette --Very handy as no restaurants in-house or nearby. Only available meal was So-so buffet breakfast.
          Reviewed June 02, 2017
          Dear Ms. Rebecca, Thank you for choosing Somerset Vientiane. Also, thank you for your comment. Unfortunately, due to limited area, we do not have restaurant in our property. However, recently in our backside of the building next to the garden, a restaurant opened inside the same block area. This restaurant open between 11:00am until 20:00pm. In addition, across from our building which is across from the road, there is one Chinese Restaurant available. We apologize inconvenience caused. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane
          Responded June 02, 2017
          Somerset Vientiane Serviced Residence
          8.8
          Excellent
          Ashley from Malaysia
          Family with teens
          Studio Premier
          Stayed 3 nights in January 2017
          Family trip”
          Great location!
          Reviewed May 09, 2017
          Dear Ashley, Thank you very much for your comment. We really appreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded May 09, 2017
          Somerset Vientiane Serviced Residence
          10.0
          Exceptional
          Elena from Russia
          Family with young children
          Studio Executive
          Stayed 1 night in April 2017
          The best place”
          I highly recommend this hotel if you are family with kids.
          Reviewed April 25, 2017
          Dear Elena, Thank you very much for your comment. We really appreciate your comment. Our guest's satisfaction is our priority issue. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded April 25, 2017
          Somerset Vientiane Serviced Residence
          7.2
          Very good
          david from United States
          Business traveler
          Studio Executive
          Stayed 11 nights in July 2016
          Facilities but not so much”
          breakfast included - but it is not really all that tennis court on site - but being fully renovated (look forward to future) gym is available - the equipment is quite old and needs replacement maintenance the pool - larger than necessary, but fine. restaurant on site - none
          Reviewed April 13, 2017
          Dear David, First of all, thank you for choosing Somerset Vientiane. Also, thank you for your comment. In this year, we are replacing some gym equipment. Also, in July, 2017 we are planning to refurbish swimming pool. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded April 18, 2017
          Somerset Vientiane Serviced Residence
          9.6
          Exceptional
          Tor from Norway
          Couple
          Studio Premier
          Stayed 2 nights in February 2017
          An excellent place 10 mins walk from downtown area”
          An excellent apartment with all facilities Seperate shower & toilet. Nice pool. Tenmis court under renovation.
          Reviewed February 20, 2017
          Dear Tor, Thank you for your comment. We apologize that our tennis court is currently renovation works. We are looking forward seeing you at Somerset Vientiane again. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded April 04, 2017
          Somerset Vientiane Serviced Residence
          6.4
          Good
          Thai from Malaysia
          Couple
          Studio Executive
          Stayed 3 nights in February 2017
          Good”
          Staff is not very conversant in English. A few room service calls were not attended to. Suspect the staff didnt understand the requirements but simply replied yes!!!
          Reviewed February 11, 2017
          Dear Thai, We apologize that our staff had communication difficulties. Currently, we are implementing training courses including English training class. We expect that our staff's communication skills will go up soon. Best regards, Somerset Vientiane Keisuke Kiyota
          Responded April 04, 2017
          Somerset Vientiane Serviced Residence
          8.0
          Excellent
          FRANCIS from Belgium
          Couple
          Studio Premier
          Stayed 2 nights in February 2017
          Nice apartment, but a bit far from city center”
          This residence hotel offers small apartment equipped with kitchen, living room and balcony. We booked a “Studio Premier”. 85€/night. The building and the rooms are new, clean and well equipped. I like the separate toilet and bathroom. The staff is friendly, responsive and helpful. The place offers a good value for the price. The only small issue is that it is about 30 mins walk to the city center and going to Vientiane city center with the car became a real nightmare when you want to park it.
          Reviewed February 09, 2017
          Dear Francis, Thank you for your comment. Our location is not located at City center. However, it takes around 7 minutes by walk to Mekong River Bank where is currently developing and many brand new restaurants exists. Also, we have free shuttle bus service from / to City center daily. In addition, we have free shuttle bus service to supermarket and shopping center in Vientiane three times per week. Somerset Vientiane Keisuke Kiyota
          Responded April 04, 2017
          Somerset Vientiane Serviced Residence
          12345
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