Somerset West Bay Doha
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Deluxe Two-Bedroom Apartment
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Location
Excellent
8.5
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Somerset West Bay Doha

Serviced apartment
Stay in the heart of Doha
Have a question for Somerset West Bay Doha?
Very good
From 21 reviewsSee what guests said
7.5
  • Airport transfer

  • Heart of the City

  • Air conditioning

  • Daily housekeeping

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Room choices
8.0
Very good
Room comfort & quality
3-Bedroom Premier Apartment
...
  • Sea view
  • 210 m²/2260 ft²
  • 2 single beds and 1 queen b...
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Executive Two-Bedroom Apartment
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  • Sea view
  • 143 m²/1539 ft²
  • 2 double beds and 1 king be...
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Premier Two-Bedroom Apartment
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  • City view
  • 157 m²/1690 ft²
  • 2 double beds and 1 king be...
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Executive Three-Bedroom Apartment
...
  • City view
  • 210 m²/2260 ft²
  • 2 single beds and 1 queen b...
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Deluxe Three-Bedroom Apartment
...
  • City view
  • 177 m²/1905 ft²
  • 2 single beds and 1 king be...
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Deluxe Two-Bedroom Apartment
...
  • City view
  • 130 m²/1399 ft²
  • 2 double beds and 1 king be...
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More about Somerset West Bay Doha

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Real reviews from real guests

Agoda Reviews (21)Booking.com Reviews (163)
7.5
Very good
Filter by guest type:
Cleanliness7.2
Facilities6.5
Location8.5
Room comfort and quality8.0
Service7.6
Value for money7.5
Provided by verified guests of Agoda
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Showing 18 verified guest comments
12
5.2
Abdulwahab from Saudi Arabia
Family with teens
Deluxe Two-Bedroom Apartment
Stayed 3 nights in March 2017
Not recommended with current situation ”
The facility needed renovation and with current situation it is not recommended. Furniture is dirty, floors and carpets are not clean, bathes are old, water pressure is low, kids playing room is overused, and no food services. When I checked in they gave me a flat in the 1st floor and they gave the other family traveled with us without reservation in the 23ed floor, when I talked to the manager he was stating that he can't help because the hotel is full. During the talk he mentioned that I have reservation via Agoda (3rd party) and he can't help. I wish I can upload a picture showing how dirty was the blankets.
Reviewed April 06, 2017
Thank you for taking the time to provide us with your valuable feedback regarding Somerset West Bay. I would like to apologise for the disappointing stay you had with us. We always do our best to meet the expectations of all our residents, but in this instance, we failed to meet your expectations. Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, Somerset West Bay will be undergoing a renovation program at the beginning of next year. I hope that we will have another opportunity to make your stay experience a better one in the future. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely Management Team
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Somerset West Bay Doha
5.2
Ibrahim from Oman
Group
Deluxe Two-Bedroom Apartment
Stayed 4 nights in January 2017
One of the worst experiences I've ever had. I don't recommend this to anyone.”
There were a lot of mistakes in my booking. Internet was only given the second day of arrival. In-room dining was so awful we had to get food delivered. Rooms were so cold we didn't know how to control the a/c. I had and argument with one of the staff that ended up shouting at me. But to be honest the room was big, beds were comfy, sitting area was nice.
Reviewed January 30, 2017
Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that he receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilised to improve our service and communication. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. Yours sincerely Property Management Team
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Somerset West Bay Doha
7.2
SAAD from Saudi Arabia
Family with young children
Executive Two-Bedroom Apartment
Stayed 4 nights in September 2016
Nice with good sea view”
Every thing was fine and nice with lovely sea view and parking lots. but breakfast need improvement. Wifi was not available for the first 2 days. I asked for it but the gentleman in the reception told me there is a problem in wifi network but I discover other rooms are using it and it is a matter of provide me with a router which they did after I discover which make me angry and feel they are not honest. Thx,
Reviewed September 20, 2016
Thank you for your feedback. We read with much concern about the unpleasant experience you encountered during your previous stay with us. We always encourage our residents to bring their concern to the Duty Manager at the time when the issue arises. The purpose is to ensure that his concerns are addressed promptly with the objective of making his stay with us a pleasant one. In this instance, the management of the property was unaware of the incident and is very sorry to learn that you were left with an unpleasant experience. Kindly be informed that we have upgrade our WIFI system in the entire property in order to ensure that our guest experience is more enjoyable. Moreover the property is in the process of finalizing a new restaurant operator which will be more suitable for our in house and business/ leisure travel guest taste. We look forward to hearing from you, giving us another opportunity to serve you better. Property Management Team
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Somerset West Bay Doha
9.0
Majed from Saudi Arabia
Family with young children
Deluxe Two-Bedroom Apartment
Stayed 7 nights in March 2015
It was amazing hotel comparing to prise ”
1-near to the cornech and most activeties
Very nice hotel
Reviewed March 28, 2015
9.0
MOHAMMED from Saudi Arabia
Family with young children
Deluxe Three-Bedroom Apartment
Stayed 3 nights in June 2013
This is good hotel for family”
The best things in this hotel are:
Reviewed June 11, 2013
8.3
Faud from Saudi Arabia
Deluxe Two-Bedroom Apartment
Stayed 2 nights in December 2012
Somerset West Bay Doha”
agood hotel
i would like to inform that somerset west bay doha agood hotel and agood place.
Reviewed January 17, 2013
8.3
Ali from Saudi Arabia
Family with young children
Executive Two-Bedroom Apartment
Stayed 2 nights in November 2012
Good Location”
Good Location within the Diplomatic Area, walking distance to City Centre Market
It was nice stay, with nice view on part of the sea and city buildings. Parking space is good. The location is among other nice Hotels like Kempinski and W Hotel. From the Hotel You can walk to the City Centre Mall. Restaurant location in the hotel is small, with very low breakfast menu. The apartment was large and well designed. Good equipped kitchen was in the apartment.
Reviewed December 03, 2012
6.0
Mussaed from Saudi Arabia
Family with young children
Executive Two-Bedroom Apartment
Stayed 2 nights in September 2012
Big room ang good location”
Big, nice room
I like the hotel, BUT I do not like the staff. When I reached there they said that I do not have reservation and acully no room available ...it is very hard to say that while you just arrived from long trip. The breakfast was very limited and most of the items finished with no refill. House keeping service was very limited.
Reviewed September 27, 2012
8.3
Kok from Singapore
Business traveler
Deluxe Two-Bedroom Apartment
Stayed 2 nights in September 2012
Spacious rooms. Value for money.”
Comfort, Convenience, Cleanliness
the staffs at the front office knew we had a long flight and had arrived in the wee hours. they were very understanding and offered us the option of early check-in to freshen up before our business appointment. such kind gesture is really unexpected, and goes to show the extent of their thoughtfulness and consideration for guests' needs.
Reviewed September 24, 2012
9.7
HT from Netherlands
Solo traveler
Executive Two-Bedroom Apartment
Stayed 6 nights in February 2014
Prima hotel ”
goed services
Reviewed February 19, 2014
12
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