Swimming pool [outdoor], West Lake 254D Hotel & Residence in Hanoi
Balcony/terrace, West Lake 254D Hotel & Residence in Hanoi
Lobby, West Lake 254D Hotel & Residence in Hanoi
Reception, West Lake 254D Hotel & Residence in Hanoi
Swimming pool [outdoor], West Lake 254D Hotel & Residence in Hanoi
Restaurant, West Lake 254D Hotel & Residence in Hanoi
West Lake 254D Hotel & Residence

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West Lake 254D Hotel & Residence

No.254 D Thuy Khue, Tay Ho District, Ba Đình, Hanoi, Vietnam, - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ba Đình part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Great View

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Shuttle service

Kids club

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

8.2Excellent

1,299 reviews

1,299 reviews

See map

7.8Very good

Location rating score

Very good location - 2.23 kilometers from city center
Popular landmarks
Presidential Palace Historical Site
1.5 km
Ho Chi Minh Mausoleum
1.7 km
One Pillar Pagoda
1.8 km
Vietnam Museum of Ethnology
2.2 km
Vietnam Military History Museum
2.4 km
Closest landmarks
Unik mart Thuỵ Khuê
260 m
Bãi đỗ xe ngoài trời
510 m
Bể Bơi Khăn Quàng Đỏ
570 m
Bệnh viện Đa khoa Quốc tế Thu Cúc
660 m
Machinco Building - MDRI
730 m
Value for money8.3
Distance to city center3 km
Location rating7.8
Nearest airportNoi Bai International Airport (HAN)
Distance to airport19.5 km

Rooms available at West Lake 254D Hotel & Residence

Very good
Room comfort & quality

8

3-Bedroom Executive
...
  • Room size: 112 m²/1206 ft²
  • Lake view
  • 1 king bed & 1 queen bed & ...
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2-Bedroom Premier
...
  • Room size: 95 m²/1023 ft²
  • Lake view
  • 1 king bed & 1 queen bed
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2 Bedroom Executive
...
  • Room size: 87 m²/936 ft²
  • Lake view
  • 1 king bed and 1 single bed
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2-Bedroom Deluxe
...
  • Room size: 77 m²/829 ft²
  • Lake view
  • 1 king bed & 1 queen bed
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1 Bedroom Deluxe
...
  • Room size: 54 m²/581 ft²
  • Lake view
  • 1 double bed
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3-Bedroom Deluxe
...
  • Room size: 92 m²/990 ft²
  • Lake view
  • 1 sofa bed and 1 king bed a...
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Studio Premier
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 king bed
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Studio Executive
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 king bed
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2-Bedroom Deluxe Balcony
...
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    3-Bedroom Deluxe Balcony
    ...
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      Top things to do in Hanoi

      Up to 10% off

      Popular things to do

      popular things to do

      Frequently asked questions

      Does West Lake 254D Hotel & Residence offer airport transfer?

      West Lake 254D Hotel & Residence offers airport transfer service upon request with an additional charge of 851000 VND in local currency. To request, check the box on the booking form just before the payment page.

      Does West Lake 254D Hotel & Residence provide dry cleaning services?

      Yes! West Lake 254D Hotel & Residence provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

      How many rooms does West Lake 254D Hotel & Residence have?

      West Lake 254D Hotel & Residence has a total of 89 rooms.

      What was the average room rate for West Lake 254D Hotel & Residence been in the past month?

      The typical room rate for West Lake 254D Hotel & Residence in the past month is 1320437.77 VND, compared to city's average of 1081954.7 VND.

      In which languages can West Lake 254D Hotel & Residence's personnel communicate?

      West Lake 254D Hotel & Residence can communicate up to 4 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

      What do past visitors like most about West Lake 254D Hotel & Residence?

      Past guests that stayed at West Lake 254D Hotel & Residence have given this property a rating of 8.559 for its outstanding service as the primary highlight for their stay.

      What is the average rating that verified Solo travelers' have given to West Lake 254D Hotel & Residence?

      Past solo travelers that have stayed at this property have given West Lake 254D Hotel & Residence an average rating of 8.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

      What is the average rating that past Families with young children have given to West Lake 254D Hotel & Residence?

      Verified families with young children that have stayed at this property have given West Lake 254D Hotel & Residence an average rating of 8.3. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

      What do local visitors think about West Lake 254D Hotel & Residence?

      Past local travelers that have stayed at this property have given West Lake 254D Hotel & Residence an average rating of 9.1. You can look up on more specific customer ratings, and feedback for this property down in the review section.

      What is the nearest train, metro, or bus station to West Lake 254D Hotel & Residence?

      The closest train, metro, or bus station is Hanoi Railway Station, 3056.52 m away from West Lake 254D Hotel & Residence.

      More about West Lake 254D Hotel & Residence

      More about West Lake 254D Hotel & Residence

      Experience Luxury and Comfort at West Lake 254D Hotel & Residence

      Welcome to West Lake 254D Hotel & Residence, a luxurious 5-star hotel nestled in the heart of Hanoi, Vietnam. With its prime location and impeccable service, this hotel offers a truly unforgettable experience for both business and leisure travelers. Built in 1997 and last renovated in 2007, West Lake 254D Hotel & Residence boasts a timeless elegance that seamlessly blends with modern amenities. The hotel features 90 spacious and well-appointed rooms, ensuring a comfortable and relaxing stay for every guest. Whether you choose a cozy standard room or indulge in a luxurious suite, you can expect nothing but the utmost comfort and convenience. Convenience is key at West Lake 254D Hotel & Residence. The hotel is just a short 35-minute drive from the airport, allowing you to easily reach your destination without any hassle. Its close proximity to the city center, which is only 4 kilometers away, means that you can easily explore the vibrant attractions and cultural landmarks that Hanoi has to offer.

      Unwind and Indulge in the Entertainment Facilities at West Lake 254D Hotel & Residence

      At West Lake 254D Hotel & Residence, guests can enjoy a range of entertainment facilities that are designed to enhance their stay and provide a truly memorable experience. Whether you're looking to relax, socialize, or indulge in some leisure activities, this hotel has it all. Step into the on-site shops and explore a variety of products, from souvenirs to local handicrafts. Discover unique treasures to take home as a reminder of your time in Hanoi. If you're in the mood for a refreshing drink or a lively evening, head to the hotel's bar, where you can unwind with a wide selection of beverages and enjoy the vibrant atmosphere. For those seeking ultimate relaxation, the hot tub is the perfect place to rejuvenate your body and mind. Immerse yourself in the warm, bubbling water and let the soothing jets melt away your stress. Alternatively, take a stroll through the hotel's beautiful garden, where you can bask in the tranquility of nature and escape the hustle and bustle of the city. With its array of entertainment facilities, West Lake 254D Hotel & Residence ensures that every guest's needs are catered to, promising a delightful and enjoyable stay in Hanoi.

      Stay Active at West Lake 254D Hotel & Residence with State-of-the-Art Sports Facilities

      At West Lake 254D Hotel & Residence, we understand the importance of staying active and maintaining a healthy lifestyle, even while traveling. That's why we offer a range of top-notch sports facilities to cater to our guests' fitness needs. Dive into our indoor pool for a refreshing swim, regardless of the weather outside. Whether you're looking to relax or get in a few laps, our pool provides the perfect setting for a rejuvenating aquatic experience. For those who prefer a more intense workout, our fitness center is equipped with state-of-the-art equipment to help you reach your fitness goals. With a wide range of cardio machines, weight training equipment, and free weights, you'll have everything you need for a comprehensive workout session. Unwind and find your inner peace in our dedicated yoga room. Whether you're a seasoned yogi or a beginner, our serene space offers the perfect ambiance for practicing your asanas and finding balance and tranquility. Best of all, our fitness center is free for all guests and is open 24 hours, so you can work out at your convenience. Stay active and energized during your stay at West Lake 254D Hotel & Residence with our exceptional sports facilities.

      Convenience at Your Fingertips

      At West Lake 254D Hotel & Residence, convenience is a top priority. From the moment you step foot into our hotel, you'll be greeted with a range of facilities designed to make your stay as comfortable and hassle-free as possible. Our 24-hour room service ensures that you can satisfy your cravings at any time of the day or night, while our laundry service takes care of your clothes, so you can focus on enjoying your trip. Our dedicated concierge team is always on hand to assist you with any queries or requests you may have, ensuring that your stay with us is tailored to your needs. Stay connected with our complimentary Wi-Fi in public areas, allowing you to browse the internet and stay in touch with loved ones back home. For our guests who smoke, we provide a designated smoking area for your convenience. In addition, all of our rooms are equipped with free Wi-Fi, so you can stay connected throughout your stay. Our dry cleaning service and express check-in/check-out options make your life easier, allowing you to make the most of your time in Hanoi. Store your luggage securely with our luggage storage service, and rest easy knowing that our daily housekeeping will keep your room clean and tidy. For those who prefer to do their own laundry, we also offer a laundromat on-site. At West Lake 254D Hotel & Residence, we strive to provide the utmost convenience for our guests, ensuring a memorable stay in Hanoi.

      Convenient Transport Facilities at West Lake 254D Hotel & Residence

      At West Lake 254D Hotel & Residence, we understand the importance of convenient transport options for our guests. That's why we offer a range of transport facilities to ensure a seamless and hassle-free stay. For those arriving by air, our airport transfer service is available to pick you up from the airport and bring you directly to the hotel. Sit back and relax as our professional drivers take care of your transportation needs. Exploring the vibrant city of Hanoi is made easy with our tour services. Let our knowledgeable guides show you the best attractions and hidden gems of the city, ensuring you make the most of your visit. We also provide valet parking for guests who prefer to drive. Our attentive staff will take care of parking your vehicle, allowing you to focus on enjoying your stay. For guests with their own vehicles, we have a car park onsite. Rest assured that your vehicle will be safely parked, and the best part is, it's free of charge! If you prefer not to drive, our shuttle service is available to take you to popular destinations within the city. Additionally, our taxi service can be arranged for your convenience. Need tickets for a show or event? Our ticket service will assist you in securing the best seats, ensuring you don't miss out on any of the city's entertainment. Whether you choose to drive yourself or take advantage of our transport services, West Lake 254D Hotel & Residence has you covered. Experience the ease and convenience of our transport facilities and make the most of your stay in Hanoi.

      Modern Comfort and Convenience at West Lake 254D Hotel & Residence

      Indulge in a stay at West Lake 254D Hotel & Residence and experience modern comfort and convenience at its finest. Each room is thoughtfully designed with your utmost comfort in mind, offering a range of amenities to enhance your stay. Step into your room and feel the cool breeze of the air conditioning, ensuring a pleasant and comfortable atmosphere throughout your stay. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your relaxation time. Style your hair effortlessly with the hair dryer provided, saving you precious time as you get ready for the day. Unwind in front of the television, catching up on your favorite shows or enjoying a movie night in. Quench your thirst with refreshments from the mini bar, offering a variety of beverages and snacks for your enjoyment. Step out onto your private balcony or terrace and soak in the stunning views of Hanoi, providing the perfect spot to relax and unwind. Stay connected and entertained with satellite/cable TV, ensuring you never miss out on your favorite shows or news updates. Keep your drinks and snacks cool in the refrigerator, allowing you to enjoy a refreshing beverage or a quick bite at any time. With these exceptional room facilities, West Lake 254D Hotel & Residence guarantees a memorable and comfortable stay for all guests.

      Delightful Dining Experiences at West Lake 254D Hotel & Residence

      Indulge in a culinary journey like no other at West Lake 254D Hotel & Residence, where a wide range of dining options await you. Start your day off right with a scrumptious breakfast buffet, featuring a variety of continental delights that will satisfy even the most discerning palates. Whether you prefer a hearty American breakfast or a lighter European-style spread, our dedicated chefs will ensure that you have a delightful start to your day. For those seeking a quick pick-me-up or a casual meeting spot, our coffee shop is the perfect choice. Sip on a freshly brewed cup of coffee or enjoy a selection of teas while you catch up with friends or simply relax in the cozy ambiance. When it comes to a satisfying meal, look no further than our on-site restaurant. With an extensive menu that showcases both local and international cuisines, you'll be spoilt for choice. From traditional Vietnamese delicacies to Western favorites, our talented culinary team uses only the freshest ingredients to create dishes that are bursting with flavors. Whether you're in the mood for a hearty steak, a fragrant bowl of pho, or a refreshing salad, our restaurant offers something for everyone. With impeccable service and a warm, inviting atmosphere, dining at West Lake 254D Hotel & Residence is an experience you won't want to miss.

      Luxurious and Spacious Rooms at West Lake 254D Hotel & Residence

      Experience the epitome of comfort and luxury at West Lake 254D Hotel & Residence with our exquisite room offerings. Choose from a variety of spacious and beautifully designed rooms that cater to your every need. Indulge in the opulence of our 1 Bedroom Deluxe room, featuring a generous 54 square meters of space and a plush Double Bed. For those seeking a little more room to unwind, our 2 Bedroom Executive room offers a sprawling 87 square meters of space, with the option of a Single Bed or King Bed. Booking your stay at West Lake 254D Hotel & Residence through Agoda ensures that you not only get the best prices available but also guarantees a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through our room options, compare prices, and secure your reservation in just a few clicks. Enjoy the convenience and peace of mind that comes with booking your dream room at our hotel through Agoda.

      Discover the Historic Charm of Ba Ðình in Hanoi

      Ba Ðình, located in the heart of Hanoi, is a district that effortlessly blends history, culture, and modernity. As the political center of Vietnam, Ba Ðình is home to many significant landmarks that tell the story of the country's rich past. One of the most prominent attractions in the area is the Ho Chi Minh Mausoleum, where visitors can pay their respects to the revered leader of Vietnam. The mausoleum is surrounded by lush gardens and offers a solemn and reflective atmosphere. Aside from the mausoleum, Ba Ðình also boasts other historical sites such as the Presidential Palace, where Ho Chi Minh lived and worked, and the One Pillar Pagoda, a unique Buddhist temple known for its distinctive architecture. Exploring these landmarks not only provides insight into Vietnam's history but also offers a glimpse into the country's cultural heritage. In addition to its historical significance, Ba Ðình is also a vibrant and bustling district with a wide range of dining, shopping, and entertainment options. Visitors can stroll along the tree-lined streets and discover charming cafes, local markets, and boutique shops. The district is also home to the Vietnam National Museum of Fine Arts, where art enthusiasts can admire a collection of Vietnamese art spanning different periods. With its perfect blend of history, culture, and modern amenities, Ba Ðình is a must-visit destination for travelers seeking a deeper understanding of Vietnam's past and a taste of its vibrant present.

      Convenient Transportation Options to West Lake 254D Hotel & Residence

      Located in the vibrant Ba Ðình district of Hanoi, Vietnam, West Lake 254D Hotel & Residence offers a convenient and comfortable stay for travelers. Getting to the hotel from the nearest airport is a breeze, thanks to the various transportation options available. If you are arriving at Noi Bai International Airport, the most convenient way to reach West Lake 254D Hotel & Residence is by taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 30 minutes, depending on the traffic. Make sure to choose a reputable taxi company and agree on a fare before starting the journey. Another option is to book a private airport transfer in advance. This hassle-free option allows you to relax and enjoy the ride, knowing that a professional driver will be waiting for you at the airport and will take you directly to the hotel. For those who prefer public transportation, you can take a shuttle bus from the airport to Hanoi city center. From there, you can easily catch a taxi or use ride-hailing apps to reach West Lake 254D Hotel & Residence. No matter which transportation option you choose, you'll be greeted with warm hospitality and a comfortable stay at West Lake 254D Hotel & Residence, where you can unwind and explore the beautiful surroundings of Ba Ðình district.

      Explore the Rich History and Culture near West Lake 254D Hotel & Residence

      Located in the heart of Hanoi, West Lake 254D Hotel & Residence offers easy access to a plethora of historical landmarks and cultural attractions. Immerse yourself in the rich history of Vietnam by visiting the nearby Ho Chi Minh Mausoleum, where you can pay your respects to the country's revered leader. Just a short distance away, you'll find the Presidential Palace Historical Site, a fascinating complex that showcases the grandeur of Vietnamese architecture. For those interested in military history, the Vietnam Military History Museum is a must-visit. Delve into the country's past conflicts and learn about its brave soldiers through a collection of artifacts and exhibits. Another iconic attraction is the One Pillar Pagoda, a unique architectural masterpiece that stands as a symbol of Hanoi. Marvel at its intricate design and soak in the serene atmosphere. If you're looking to explore the local art scene, the Fine Arts Museum (Bao Tang My Thuat) is a treasure trove of Vietnamese art, featuring a diverse range of paintings, sculptures, and ceramics. For a glimpse into Hanoi's imperial past, head to the Imperial Citadel of Thang Long, a UNESCO World Heritage Site. Discover ancient palaces, temples, and archaeological sites that offer a glimpse into Vietnam's rich cultural heritage. For panoramic views of the city, make your way to the Hanoi Flag Tower and the Lotte Observation Deck. From these vantage points, you can admire the sprawling cityscape and the picturesque West Lake. Whether you're a history enthusiast, art lover, or simply seeking to immerse yourself in Vietnamese culture, the surrounding landmarks and attractions near West Lake 254D Hotel & Residence offer a captivating experience that will leave you with lasting memories.





      A Gastronomic Haven: Indulge in a Variety of Cuisines

      When it comes to dining options, West Lake 254D Hotel & Residence is surrounded by an array of fantastic restaurants. Whether you're craving authentic Italian flavors, mouthwatering Korean BBQ, aromatic Indian spices, fresh seafood delights, traditional Vietnamese dishes, or international fusion cuisine, you'll find it all just steps away from the hotel. Pizza 4P's Phan Ke Binh offers delectable wood-fired pizzas and homemade pastas, while Sajang Bbq is a haven for meat lovers with its sizzling grilled meats and flavorful marinades. If you're in the mood for Indian cuisine, Namaste Hanoi is a must-visit, serving up fragrant curries and tandoori specialties. Seafood enthusiasts will delight in the offerings at Salmonoid, where you can savor the freshest catches of the day. For a taste of authentic Vietnamese dishes, head to Khuê Restaurant or November Restaurant, both known for their traditional flavors and warm ambiance. Pincho - Tapas Kitchen and Drinks is perfect for those seeking a lively atmosphere and a wide selection of tapas and refreshing beverages. Standing Bar is a trendy spot that offers a diverse menu of international fusion dishes, perfect for a casual meal or a night out with friends. Buffet Chef Dzung is the go-to place for an indulgent buffet experience, featuring a wide variety of international and local delicacies. Lastly, Hue Restaurant specializes in the flavors of the ancient imperial city, offering a unique culinary journey through the rich heritage of Hue. With such a diverse range of dining options right at your doorstep, you'll never run out of delicious choices during your stay at West Lake 254D Hotel & Residence.

      Shop 'til You Drop at West Lake 254D Hotel & Residence

      Located in the heart of Hanoi, West Lake 254D Hotel & Residence is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Lotte Center Hanoi, a towering shopping mall that houses a wide range of international and local brands. Indulge in a shopping spree and discover the latest fashion trends, electronics, and beauty products. If you're looking for unique souvenirs and traditional Vietnamese crafts, head over to 54 Traditions Gallery, where you'll find an array of handmade items that showcase the rich cultural heritage of Vietnam. Book lovers will delight in The Bookworm Hanoi, a charming bookstore that offers a diverse selection of books, including both local and international titles. For those seeking trendy and fashionable clothing, Tohe Style is a must-visit boutique that features stylish designs crafted by talented Vietnamese designers. And if you're in need of some retail therapy, Lotte Department Store is just a short distance away, offering a wide variety of products ranging from fashion and cosmetics to home goods and electronics. With these shopping landmarks just steps away from West Lake 254D Hotel & Residence, you'll have everything you need for a memorable shopping experience right at your doorstep.

      Affordable Luxury at West Lake 254D Hotel & Residence

      Discover the perfect blend of comfort, convenience, and affordability at West Lake 254D Hotel & Residence. With an average room price of just $61, this luxurious hotel offers exceptional value for money in the heart of Hanoi, Vietnam. Compared to the average price of a hotel room in Hanoi, which stands at $67, West Lake 254D Hotel & Residence provides an incredible opportunity to experience top-notch accommodation without breaking the bank. Whether you're a budget-conscious traveler or simply looking for a great deal, this hotel offers unbeatable rates for its world-class amenities and services. From elegantly furnished rooms to state-of-the-art facilities, West Lake 254D Hotel & Residence ensures a memorable stay at an affordable price. Don't miss out on the chance to indulge in luxury without compromising on your budget. Book your stay today and experience the best of Hanoi at West Lake 254D Hotel & Residence.

      Excellent Location and Friendly Staff

      West Lake 254D Hotel & Residence has received glowing reviews from its satisfied guests. With an excellent location and friendly staff, this hotel is a top choice for travelers visiting Hanoi, Vietnam. Guests have praised the hotel's convenient location, making it easy to explore the city's attractions and landmarks. The staff at West Lake 254D Hotel & Residence are known for their warm and welcoming attitude, providing exceptional service to ensure a pleasant stay for every guest. From check-in to check-out, the staff goes above and beyond to make guests feel comfortable and well taken care of. In addition to the outstanding service, guests have raved about the hotel's amenities. The clean pool and well-arranged fitness room are perfect for guests who want to relax and stay active during their stay. The rooms at West Lake 254D Hotel & Residence are not only clean and nice, but they also offer a great view of the surrounding area. Guests have mentioned that the rooms are well-maintained and provide a comfortable and cozy atmosphere. Whether you are traveling alone, with friends, or with family, this hotel is an excellent choice. The hotel staff is known for their kind and attentive service, ensuring a pleasant and memorable stay for guests of all ages. Overall, West Lake 254D Hotel & Residence exceeds expectations with its excellent location, friendly staff, and top-notch amenities. Guests have praised the hotel for its cleanliness, great views, and exceptional service. Whether you are visiting Hanoi for business or leisure, this hotel is a fantastic choice for a comfortable and enjoyable stay.

      Exceptional Value and Service at West Lake 254D Hotel & Residence

      Discover a hidden gem in the heart of Hanoi, Vietnam, where exceptional value and outstanding service await you at West Lake 254D Hotel & Residence. With an impressive overall rating of 8.0, this hotel has garnered high praise from satisfied guests who have experienced its unparalleled hospitality. One of the standout features of West Lake 254D Hotel & Residence is its exceptional value for money. With a rating of 8.2 for value, guests have consistently praised the hotel for providing top-notch amenities and services at an affordable price. From the moment you step into the elegant lobby, you'll be greeted by warm and friendly staff who are dedicated to ensuring your stay is nothing short of perfect. Another aspect that sets this hotel apart is its dedicated and attentive staff. With a remarkable staff performance rating of 8.5, West Lake 254D Hotel & Residence goes above and beyond to make guests feel welcome and well taken care of. Whether you need assistance with sightseeing recommendations, transportation arrangements, or any other request, the knowledgeable and friendly staff are always ready to assist with a smile. In addition to its exceptional value and service, West Lake 254D Hotel & Residence also boasts high ratings for cleanliness, comfort, and facilities. With a cleanliness rating of 8.3, guests can expect immaculate rooms and public areas throughout their stay. The hotel's comfortable accommodations, rated at 7.9, provide a peaceful retreat after a day of exploring the vibrant city. Furthermore, the hotel's facilities, rated at 7.9, offer everything you need for a memorable stay, including a fitness center, swimming pool, and a restaurant serving delectable Vietnamese cuisine. Experience the perfect blend of affordability, comfort, and outstanding service at West Lake 254D Hotel & Residence. Book your stay today and discover why this hidden gem has earned rave reviews from delighted guests.

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      Amenities and facilities

      Excellent
      Facilities

      8

      Most talked about facilities

      Breakfast

      33 mentions

      Swimming Pool

      23 mentions

      Housekeeping

      19 mentions

      View

      10 mentions

      Languages spoken
      • English
      • Japanese
      • Korean
      • Vietnamese
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet [LAN]
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Garden
      • Hot tub
      • Pool facilities
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Ticket services
      • Tours
      • Yoga room
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hotel room service app
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • A la carte breakfast
      • Breakfast [buffet]
      • Breakfast [continental]
      • Breakfast service
      • Coffee shop
      • Grocery delivery
      • Kitchen
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Heating in public area
      • Infirmary
      • Invoice provided
      • Ironing service
      • Laundromat
      • Laundry service
      • Lockers
      • Luggage storage
      • Safety deposit boxes
      • Shops
      • Smoke-free property
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Family room
      • Kids club
      • Kids facilities
      • Kids safety features
      • Playground
      • Swimming pool [kids]
      Access
      • Allergy-free rooms
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Exterior corridor
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      Getting around
      • Airport transfer
      • Shuttle service
      • Taxi service
      Sports equipment rental
      • Bicycle rental
      Available in all rooms
      • Additional bathroom
      • Air conditioning
      • Balcony/terrace
      • Bathrobes
      • Bathtub
      • Blackout curtains
      • Carpeting
      • Closet
      • Clothes dryer
      • Clothes rack
      • Coffee/tea maker
      • Complimentary tea
      • Desk
      • DVD/CD player
      • Free bottled water
      • Free instant coffee
      • Free welcome drink
      • Full kitchen
      • Hair dryer
      • Individual air conditioning
      • In-room safe box
      • Internet access – wireless
      • Ironing facilities
      • Kitchenette
      • Kitchenware
      • Linens
      • Locker
      • Microwave
      • Mirror
      • Non-smoking
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Scale
      • Seating area
      • Separate dining area
      • Separate living room
      • Sewing kit
      • Shoeshine kit
      • Shower
      • Slippers
      • Smoke detector
      • Smoking allowed
      • Sofa
      • Soundproofing
      • Telephone
      • Toiletries
      • Towels
      • Umbrella
      • Wake-up service
      • Washing machine
      • Wi-Fi [free]
      • Window
      • Wooden/parqueted flooring

      Food and dining

      Restaurants on site
      Restaurant
      • Menu: Buffet, A-la-carte

      Location

      No.254 D Thuy Khue, Tay Ho District, Ba Đình, Hanoi, Vietnam,
      Very good
      Location

      7.8

      Airports
      • Noi Bai International Airport (HAN)
        19.5 km 28 min drive
      • Cat Bi International Airport (HPH)
        97.1 km
      Public transportation
      • Hanoi Railway Station
        3.1 km
      Hospital or clinic
      • Bệnh viện Đa khoa Quốc tế Thu Cúc
        660 m
      Shopping
      • Night Market
        3.1 km
      Convenience store
      • Vinmart
        1.3 km 9 min drive
      Cash withdrawal
      • ATM on-site

      What's nearby

      Popular landmarks
      • Presidential Palace Historical Site
        1.5 km
      • Ho Chi Minh Mausoleum
        1.7 km
      • One Pillar Pagoda
        1.8 km
      • Vietnam Museum of Ethnology
        2.2 km
      • Vietnam Military History Museum
        2.4 km
      • Temple of Literature & National University
        2.4 km
      • Old Quarter
        3.3 km
      • Hoa Lo Prison
        3.4 km
      • St. Joseph's Cathedral
        3.4 km
      • Vietnamese Women's Museum
        4.0 km
      Nearby landmarks
      • Unik mart Thuỵ Khuê
        260 m
      • Bãi đỗ xe ngoài trời
        510 m
      • Bể Bơi Khăn Quàng Đỏ
        570 m
      • Bệnh viện Đa khoa Quốc tế Thu Cúc
        660 m
      • Machinco Building - MDRI
        730 m
      • Quan Ngua Sports Complex
        760 m
      • Benh Vien Lao Va Cac Benh Phoi Trung Uong
        760 m
      • Embassy of Venezuela
        780 m
      • Huu Tiep Lake and the Downed B-52
        850 m
      • Botanical Gardens (Vuon Bach Thao)
        880 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 2-5 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 6 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee851000 VND
      • Distance from city center3 km
      • Travel time to airport (minutes)30
      Extras
      • Breakfast charge (unless included in room price)200000 VND
      • Daily Internet/Wi-Fi fee0 VND
      The property
      • Non-smoking rooms/floorsno
      • Number of floors8
      • Number of restaurants1
      • Number of rooms 89
      • Year property opened1997
      • Most recent renovation2016
      Parking
      • Daily parking fee70000 VND

      Property announcements

      Guests traveling from high-risk areas have to self-isolate for 7 days.

      Reviews of West Lake 254D Hotel & Residence from real guests

      Provided by verified guests of

      Agoda logo
      8.1
      Service8.6
      Cleanliness8.4
      Value for money8.3
      Facilities8.0
      Room comfort and quality8.0
      Location7.8
      High score for Hanoi
      Rating
      9+ Exceptional (155)
      8-9 Excellent (109)
      7-8 Very Good (176)
      6-7 Good (71)
      <6 Below Expectation (84)
      Guest Type
      Room Type
      Language

      Show reviews that mention 

      Showing 595 verified guest comments
      12345
      10.0
      Exceptional
      Dz from Vietnam
      Couple
      Studio Executive
      Stayed 1 night in July 2023

      A bit old, but everything is fine.”

      Pros: Prime location with a direct road leading to West Lake (south of the lake). The swimming pool has a beautiful view of the lake. The basic rooms are equipped with sufficient amenities. Ample parking space for cars. Cons: The facilities are outdated as they have been built for a long time. There is no available breakfast area. Overall, it is a great place to unwind!

      Reviewed October 22, 2023
      Auto-translated through generative A.I.

      Chào Dz, Cám ơn bạn đã dành thời gian chia sẻ phản hồi. Chúng tôi rất vui mừng là bạn có 1 kỳ nghỉ trọn vẹn và bạn thích vị trí cũng như các tiện ích của tòa nhà. Đồng thời chúng tôi cũng xin ghi nhận quan sát của bạn về CSVC. Chúng tôi đang cố gắng để cải thiện. Chúng tôi hy vọng được tiếp tục phục vụ bạn trong các lần trải nghiệm sau. Trân trọng, Thanh

      Responded October 26, 2023
      West Lake 254D Hotel & Residence
      10.0
      Exceptional
      Wansik from South Korea
      Business traveler
      2 Bedroom Executive
      Stayed 7 nights in October 2019

      Quiet and clean accommodation. Swimming available with a view of the lake.”

      This hotel is located next to West Lake. It is quiet and clean, and the staff are friendly. The swimming pool is located a short distance from West Lake, so you can swim while looking out over the lake. Among the many Somerset hotels in Hanoi, this is the quietest. The Somerset Grand Hanoi is located near Hoan Kiem Lake, which is a good location for sightseeing, but relatively noisy. However, the Somerset West Lake is relatively quiet. There is a Japanese restaurant on the first floor, and a convenience store a short walk to the left of the hotel. It is a 5-minute drive from Lotte Center Hanoi. It is located in the middle of Hoan Kiem, where many tourist attractions are located, and My Dinh, where many Koreans live. I stayed here for business and it was such a good hotel that I stayed here five times in 2019.

      Reviewed January 11, 2020
      Auto-translated through generative A.I.

      Dear Wansik, Thank you very much for taking your time to review our property and give us perfect score. We are delighted that you like our apartment atmosphere and you know our property very well. We are also happy that you like our facilities and nearby area. We look forward to welcome you back. Warmest regards, Tammy

      Responded February 01, 2020
      West Lake 254D Hotel & Residence
      10.0
      Exceptional
      Sophie from Vietnam
      Solo traveler
      Studio Executive
      Stayed 4 nights in July 2022

      Great place to stay”

      I stayed here a few days for a conference nearby and the location is just perfect. It is a few step away from West Lake and you can have the lake view from your room. The staff is so helpful and attentive. They clean the room very well everyday. I have great sleep every night. The room has washing machine and well equipped kitchen so it’s just perfect for me!

      Reviewed July 05, 2022

      Dear Sophie, Thank you very much for staying with us and giving us perfect score. We are delighted that you had a comfortable stay with us. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We look forward to welcome you back in the future. Kind regards, Hue Nguyen - Asst. Guest Service Manager

      Responded August 16, 2022
      West Lake 254D Hotel & Residence
      9.6
      Exceptional
      Matthew from South Korea
      Couple
      Studio Executive
      Stayed 4 nights in May 2024

      Great value and service”

      The facilities here are very clean and the staff is very helpful. The location is not very walkable to much but easy taxi to popular areas! Swimming pool is clean and convenient. Easy walk to lake cafes

      Reviewed May 26, 2024

      Dear Matthew, Thank you for your feedback! We’re delighted to hear that you found our facilities very clean and our staff helpful. We take pride in maintaining a high standard for our guests. While our location may not be very walkable to some areas, we’re glad to know that it’s easy to get a taxi to popular spots. Being close to convenient transportation options is definitely a plus! We’re thrilled that you enjoyed our clean and convenient swimming pool! It’s a great way to relax during your stay. Exploring the lake cafes within walking distance adds to the overall experience. We hope you had a chance to enjoy the local ambiance and cuisine! Kind regards, Giang Front Office Manager

      Responded May 30, 2024
      West Lake 254D Hotel & Residence
      10.0
      Exceptional
      Xiaoping from South Korea
      Family with young children
      2-Bedroom Premier
      Stayed 1 night in January 2024

      Great space ”

      Great space, value your money, nice cleaning, friendly staff

      Reviewed January 14, 2024

      Dear Xiao Ping, Thank you for your lovely feedback, we are delighted to hear that you enjoyed your stay with us. Kind regards, Giang/Guest Service Manager

      Responded January 16, 2024
      West Lake 254D Hotel & Residence
      12345
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