Very good 7.6
Based on 362 reviews

Verified traveler reviews

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Very good

based on 362 reviews
  • Cleanliness 8.1
  • Facilities 7.7
  • Location 7.2
  • Room comfort and quality 7.9
  • Service 8.2
  • Value for money 7.8
  • Food and dining 6.2
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Mai from Vietnam
Studio Executive
Stayed 1 night in October 2015
Great view and service
Location, view, room facilities
Very comfortable stay
Reviewed November 24, 2015

Sebastien from France
Business traveler
Studio Premier
Stayed 2 nights in November 2015
Below expectations
Rooms size is ok. Secure. Reasonable price.
Service below expectations. Not so clean. Rooms getting old. Would expect better from a Somerset residence. Lizard in the room ...
Reviewed November 22, 2015

Siau from Malaysia
Business traveler
Studio Premier
Stayed 4 nights in November 2015
Nice Hotel
Clean, comfort, all included
There's everything included, Gym, pool, laundry.. enjoy inside hotel.
Reviewed November 09, 2015

Gary from Singapore
Business traveler
Studio Executive
Stayed 1 night in October 2015
Service Appartment with breakfast
big size room
It is not a hotel but a service apartment. The room is a little run down but you get a very big room. There is not much variation for B/F but you have to pay for it.
Reviewed November 02, 2015

Jeffrey from United Kingdom
Studio Executive
Stayed 2 nights in October 2015
Convenient Business location.
Room comfort, Excellent buffet breakfast, location
For 2 nights the booking was fine.
Reviewed October 20, 2015

Sawitee from Thailand
Business traveler
Studio Executive
Stayed 1 night in September 2015
A short stay
value for money
Reviewed October 18, 2015

Nigel from United Kingdom
Business traveler
Studio Premier
Stayed 1 night in October 2015
Nice suite apartment. Helpful staff.
Room was very nice and spacious, front desk staff we helpful, location good for work
Good and easy. A bit expensive compared to other options in Hanoi but will stay again as stress free and convenient.
Reviewed October 15, 2015

Edwin from Philippines
Business traveler
Studio Premier
Stayed 17 nights in September 2015
Very nice hotel
West Lake is just at the back of the hotel which is good for an early morning jog; rooms are clean; and hotel staff are very helpful.
Very nice hotel. Quiet and accessible to various places in Hanoi. Would recommend it to business travelers who will stay in Hanoi for a week or more.
Reviewed October 01, 2015

Richard from Canada
Studio Premier
Stayed 7 nights in August 2015
Good bang for the buck.
Friendly staff, clean, and quiet area.
The staff was nice and decent in their English abilities. Quiet area looking close to west lake of Hanoi. Location was decent about $5 to old town(quarters). Pool was decent but they have a nice work out area. Room service was good and cheap. Good bang for the buck overall.
Reviewed September 22, 2015

Freny from Australia
Studio Executive
Stayed 1 night in September 2015
Great place for a holiday
accommodation, amenities, service
exceptional staff, courteous and extremely pleasant
Reviewed September 04, 2015


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