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Very good
Based on 2037 reviewsSee what guests said
7.7
Sonata Hotel
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8.9 Excellent location
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8.9Location
  • 700 meters to public transportation

  • Mini bar

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Room choices
Double Room
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  • 24 m²/258 ft²
  • 1 double bed
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Triple Room
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  • 30 m²/323 ft²
  • 1 single bed and 1 double b...
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Single Room
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  • 12 m²/129 ft²
  • 1 single bed
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Please note that the reception is open from 07:00 until 23:00. Guests arriving outside normal reception hours are kindly asked to call the hotel in advance. Please note that WiFi is available for a fee of EUR 4 per device. Please contact the property for further details.

Verified guest reviews

Booking.com Reviews (2037)Agoda Reviews (17)
Filter by guest type:
Cleanliness7.5
Facilities6.0
Location8.9
Room comfort and quality6.9
Service7.6
Value for money7.4
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Showing 16 verified guest comments
12
5.7
tao from Taiwan
Business traveler
Double Room
Stayed 3 nights in September 2015
Infuriating experience from discriminatory staff!
location
We’ve stayed in the Sonata hotel 3 or 4 times but sadly it will be our last. When we got room 425 the room has a faint smell of urine. The tub has a folding shower door that hinges on oneside and after my wife took a shower there’s a large amount of water leaked through the restroom and onto the carpet. The carpet has lots of water stains which suggest it leaks often which washed the urine onto the carpet causing the smell. I tried to shower directly opposite from the door but to no avail. The water ran from the top of the tub, through the crack and onto the floor. We were promised a room changed. There were 2 housekeeping a third person from the cafeteria (I assume because her English is better) came to inspect. At first glance she accused us not knowing how to take a shower, hopped in the tub and made gestures we made the leak by spraying directly inches apart on the doors and hinge. She said and I quote "you people do not know how to take shower", when I asked what kind of people she replied "you China people, Chinese people". Well, I am seasoned traveler but I do not take these reference and attitude lightly. When I asked her again to clarify she shied away and said "I mean Asians", which I think amplified the problem even more! This is ironic since she is an Asian immigrant herself! When we explained that we had long been visitors of the Sonata and did not have other issues, she told us never to come back! When we told the story to the front desk clerk she did not apologized for the staffs behavior, but instead rolled her eyes and shrugged her shoulders as if she was hesitant to say something, then went on saying "well some people, I am not saying you guys, but when I was in China, I saw people taking shower..." and then she stood up and pretended to wave the shower head like she has no idea where her head was. We were absolutely stunned by the demonstration and actually agreed with that rude staff maybe it's time to look for another hotel.
Reviewed September 18, 2015
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8.3
Leonie from Australia
Couple
Double Room
Stayed 1 night in June 2015
Sonata
Location.elevator.carparking
Our stay was fine.the breakfast was very good. Location was fantastic.biggest downfall was no English speaking tv channels,not even world news.we weren't in our room a lot but that would have been nice.Staff were very helpful
Reviewed June 17, 2015
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4.7
Keith from United States
Couple
Double Room
Stayed 1 night in February 2015
Hostel quality, Hotel prices
the location, the staff were pretty good too
It's old, but without any character, it's tired, worn, feels like a 70s hostel that has hundreds of guests per day. The bathroom sink leaked all over the floor, the mattress was poor, the blankets old and thin. The room is rather ugly, as are the hallways etc. Overall, it's a pretty depressing place. But, due to the excellent location, just near main shopping streets, the old town and not far from the Dom, they charge quite high prices. Would never go back there, but do wish them luck. If they redid the hotel with quality furnishings, there is no reason why this couldn't be an excellent, and value for money, 3 star hotel.
Reviewed February 16, 2015
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9.3
Jingdong from China
Solo traveler
Single Room
Stayed 1 night in October 2014
A very good 3-star hotel in the city center
location, value for money, friendly staff
Very good... the hotel is in the city center but quiet... a few mins walk to the shopping area... I will choose this hotel again next time
Reviewed October 07, 2014
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7.7
Tarik from Turkey
Solo traveler
Single Room
Stayed 3 nights in November 2013
cool location
great location, friendly staff
very friendly staff, great location directly in shopping area, 5min to the Dom
Reviewed December 09, 2013
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10.0
Selvaneson from Malaysia
Business traveler
Triple Room
Stayed 3 nights in October 2013
Good hotel location with friendly staff
Easy access to public transport, great breakfat, and most friendliest customer service ever. Thanks 'winter' sonata.
It was superb visit & accomodation experienced. We would pick this hotel for Our future trip and keep up the good work.
Reviewed October 23, 2013
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9.0
AGUSTINUS from Indonesia
Family with young children
Triple Room
Stayed 1 night in July 2013
Good value hotel, great location
Great location, clean, comfortable
This hotel is right in the centre of Cologne, parking just around the corner which was a major plus. The hotel was clean and comfortable, spacious room, nice bathroom, comfortable bed. Nice simple buffet breakfast. And... great price !!
Reviewed August 18, 2013
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8.0
Mee from Singapore
Solo traveler
Single Room
Stayed 2 nights in July 2013
Good staff services and very attentive
Clean, quiet and convenient
Quiet and yet close to city area. Just turn into a corner one can find many shops and restaurants.
Reviewed July 10, 2013
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7.3
Yuyang from China
Business traveler
Single Room
Stayed 1 night in April 2013
The room is clean and breakfast good,
clean, good breakfast, friendly staff
Good, although the room is too small for the price.
Reviewed April 18, 2013
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8.0
Ria from Belgium
Couple
Double Room
Stayed 1 night in December 2015
3 sterren waardig
Ligging
Alles in orde
Reviewed December 12, 2015
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12
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