Our Tokyo Home”

My husband and I love everything about this hotel ! The front desk which is on the 2nd floor was really neat. Loved the interior! The staff were pleasant. They spoke english and were helpful when, one morning, I needed to borrow an iron. Rooms are small but this is expected because, hey, this is Japan. Your basic needs are all provided for-- towels, soap, shampoo, conditioner, toothbrushes and toothpaste, razors, a hairdryer, a kettle and a fridge. They even have pajamas for you! Bed was so comfy. We could stay in bed the whole day. Location was great! You could walk to several train stations from the hotel. In fact, fro and to the Narita airport, you can take the train w/o transfers. It's very convenient! The next time we visit Tokyo, we will surely choose Sotetsu Fresa Inn Ueno-Okachimachi as our "home" again.

Great location, good but standard room size and facilities, slow internet”

Great location - close to Okachimachi JR station and in walking distance to Akihabara, JR and Keisei Ueno station with metro stations also nearby. Surrounded by plenty of places to eat in Ueno. Staff is friendly and helpful, you could get help from them easily and they do speak English. Hotel itself is very clean and well expected to be so for a newly built hotel, room size is so-so and can be a concern if you are choosing the double room with two large suitcases - in some rooms of my group this time there are some rooms that you cannot place the suitcase without getting hit by the door. Bed is large and comfy with standard amenities you would expect from a business hotel, washroom size is larger than average business hotels in Tokyo. However, as far as expected for a newly built hotel, the wifi is surprisingly slow with download speeds ~2Mbps at night, talked to front desk a bit about it and they said many people are also told them about it. Hopefully they could improve in the future.

Very good location and value of money”

Pro: The location is very good, can walk to JR Ueno, Keisei Ueno, JR Okachimachi around 3-5 minutes. Also, the subway station in 1 minute. There are a lot of food shops, convenient store, shopping area surrounding hotel which can walk. It is very convenient to go anywhere. I booked for the corner double room type which is wider enough for 2 persons. Cleaness and full of bathrooms accessories. I stayed for 6 nights and staff was cleanup the room everyday. Overall is very sastified by me. Value of money. Staff is friendly and speak English. Cons: Wifi internet speed is quite slow and breakfast buffet has the less choices.

Spotlessly Clean New Hotel”

Love staying in Ueno when visiting Tokyo. This is a new hotel so thought I'd try it. It did not disappoint at all! The hotel is just a few mins' walk from the Keisei station. Great location for food and shopping and all the subway stations nearby. It was so easy getting around. Hotel check in was a breeze. Took about 1 min. The optional breakfast is provided by the well-known cafe/restaurant Pronto located on the ground floor. Didn't try but it looked pretty good. Room was lovely and reasonably sized for Tokyo. Everything looked sleek and high-tech and clean. Staff were polite and helpful. Free wi-fi was good. Overall, of the 5-6 hotels I've tried, this is the best hotel in this price-range in Ueno.

Great location ”

Hotel is very close to Okachimachi station and near to the Ueno street market. Room is small, as with all Tokyo hotels, and is generally clean. Sheets had some stains but apart from that, the room is fine.

Honeymoon trip”

Hotel We enjoy staying here the staff are friendly and they will trying to help you oncd you ask for them. When i send them a request that this is a honeymoon they send us a little gift and a letter from their hotel. The hotel was near in ueno station( main station) around 10minutes walk and city station ueno hirokoji 2 minutes walk. Lot of restaurant that 24hrs open and very near in ameyoko market 15minutes walk. Don quijote about minutes walk and lot of convenience store. Asakusa was 10minutes ride train and akihabara walkong 15minutes train 5minutes. This was amazing place that i havent expect that we will enjoy our honeymoon and lot of bars near in the hotel. They dont serve breakfast. We will sure that we will be back again and will stay here see you again tokyo

Good Location”

- close to JR station (Okachimachi, and not too far from Ueno) and MTR station (Ueno-Okachimachi). - close to Ameyoko, Takeya building, Donkihote >> for those who like shopping - surrounded by many restaurants

Great location for sightseeing and shopping”

Very relaxing stay; clean room with comfortable bed and sheets; and freebies (face mask, hair mask, etc). The hotel/inn is near the ueno park, museum and zoo. Most of the food stuff (grocery items) are cheaper in this area compared to Shibuya, Shinjuku, etc. It is advised that you canvass first before buying so that you get the best deal.

Worth it for my first trip to Tokyo”

The hotel location is near from Keisei Ueno station. Rooms are small so if you have a height of 6ft then it may have an issue w/ getting adjusted to the room. We only had a double room which is just right for the 2 of us. Yes, only 1 luggage can be opened due to the small space. In terms of facilities, I have no complaints, hands down. Aside from the free-to-get tea, sugar, face mask, hair masks at the reception, the hotel also has a vending machine, 2 coin laundries, a weighing scale for your luggage and a microwave oven. the rooms have huge bottles of bath gel, shampoo, conditioner and hand soaps. it also provides pajamas (and it will be replaced w/ a new one everyday!) it was so convenient to travel out because the distance to the subway and JR lines are within walking distance. room was cleaned everyday unless you tell them not to (they'll ultimately clean it after 3 stall requests). its quite pricey compared to the other hotels near this vicinity, but hey, it's worth the price!

Great location and affordable”

The place is new and is in the middle of JR Ueno and JR Okachimachi station. It is also near the Skyliner that goes straight to Narita. I booked in advance and got a good rate. Will stay again in the future.

Nice Hotel”

Had a fantastic stay! The staff were very friendly and accommodating. The Hotel’s location was perfect for me; just a few steps away from A4 Exit from Ueno-hirokoji Station (which is few stations away from Asakusa, Ginza and Shibuya). Few blocks away from Ueno Park (a perfect place to view Cherry Blossoms). I will definitely book here again when I come back to Tokyo.

Great location; Got free upgrade”

Booked single room but got free upgrade to double room. Great location as it closed to Ameyoko, Ueno, and Okachimachi station. Would definitely come back here again!

Small, Accessible and Clean room with everything you need”

Lots of shopping can be done around the area. Don Quijote is nearby! It is near to Ueno-Hirokoji metro (Exit 4A) and less than 5 minutes walk to Okachimachi station on the JR Yamanote line.

Great location”

Typical Japanese business hotel, room is small but clean. Nice location if you need to go to Narita airport, only few mins walk to Ueno station. 3 Subway lines and 1 JR line are all within few minutes. The only complain is check-out time, it is too early(10am) than regular hotels. But just like others, you can always store your luggage in the front desk. If the price is decent, it's a great choice for you in Ueno area.

Great value for money”

Very clean rooms and helpful staff. Lot of good services: free mobile phone and tablet in the room, large flat TV, toothbrush and toothpaste in bathroom. Coin laundry and drink machine on second floor. There is one USB charger slot on desk in the room (no need for adapter). Full breakfast with free drink refill available in the restaurant next door (same building) - for around 1000 JPY. Great location: two subway stations and JR line within 5 min walk. Ueno station and Ueno Keisei station within 10 min walk. Akihabara can be reached in 15 minutes on foot (or 1 subway stop). Convenient shops very close (eg. 7-eleven right on the opposite side of street). I spent 7 nights here with my family and would return any time again!

Great location with few subway stations nearby”

Super near to the subway station-ueno hiroki & jr okachimachi. Around 1-5mins walk. Alot of eateries below and 10mins walk to the famous Ameyoko-cho market. Value for the money you paid for the room. Free amenities such as mask, facial cleanser,wax for the men and also hair pack. However the room is slightly small and there is no bottle of water provided & no house keeping.

The best hotel in Ueno !”

Hotel is quite near to Skyliner station, Ueno JR station and tokyo subway which is very convenience for travellers. Hotel room is very new, clean and full equipped. Facial cleanser, toner, hand & body lotion even facial mask are also provided to customer. 100% recommended for traveller to consider to stay here.

Great hotel with great location”

This is my second time staying with Sotetsu. The hotel is near Keisei skyliner, Ginza line, Chiyoda line, Oedo line. Just cross the street to Ameyoko. Room is nice and clean. Staff are nice and helpful. Will stay with Sotetsu again.

Conveniently located charming business hotel”

Well located - 5 min walking distance from Keisei Ueno station, subway Ginza, Toei Oedo lines, and 10 min walking from subway Hibiya line and JR Yamanote line. Did a combination deal on Keisei Narita express + 72h subway, with a great return. Room is normal "Tokyo" size, clean and functional, in particular like the feature that you can monitor the laundry machine progress on the tablet in the room.

Great located”

The Hotel no far from keisei ueno can walk around 5 minute (When you walk out side from keisei just walk turn on your right and go straight )This hotel close to subway Ueno-Hirokoji(exitA4) and just walk 3 minute to Donki mall(ueno branch that open 24hrs.)Moreover you can walk to Ameyoko market and Takeya Building(ตึกม่วง) Just walk !!Off course,I will turn to this hotel again if I plan to Tokyo.Great Location!!!