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Enjoy city center access at Sotetsu Hotels The Splaisir Seoul Dongdaemun. Comfortable rooms, Simmons beds, stunning city views, and a panoramic top floor view. On-site restaurant and unique facilities. Great value and friendly service. A top choice for two travelers seeking a memorable stay in vibrant Dongdaemun. Enjoy seamless check-in/check-out with the concierge service and stay active at the state-of-the-art fitness center. Indulge in delicious cuisines at the on-site restaurant and relax in modern rooms with air conditioning, complimentary Wi-Fi, and luxurious toiletries. Explore nearby landmarks including Gwangjang Market, Jongmyo Shrine, and Dongdaemun Shopping Complex. Experience the charm of Seoul at the highly-rated hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Sparkling clean
140 meters to public transportation
Front desk [24-hour]
Great Breakfast
Great View
Free Wi-Fi
Front desk [24-hour]
Fitness center
Restaurant
Luggage storage
Breakfast
Business center
Laundry
32 travelers have booked today.
Based on 10,677 verified reviews
9.5
9.2
9.1
8.9
8.9
8.7
Location rating score
Value for money | 8.9 |
Location rating | 9.5 |
Nearest airport | Gimpo Airport (GMP) |
Distance to airport | 18.2 km |
What are the property's policies for children's bedding at Sotetsu Hotels The Splaisir Seoul Dongdaemun?
Sotetsu Hotels The Splaisir Seoul Dongdaemun's policy regarding children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does Sotetsu Hotels The Splaisir Seoul Dongdaemun have?
Sotetsu Hotels The Splaisir Seoul Dongdaemun has a total of 20 floors.
What was the average room rate for Sotetsu Hotels The Splaisir Seoul Dongdaemun been in the past month?
The average room rate for Sotetsu Hotels The Splaisir Seoul Dongdaemun in the past month is 190308.07 KRW, compared to city's average of 123432.39 KRW.
What is the average rating that verified Solo travelers' have given to Sotetsu Hotels The Splaisir Seoul Dongdaemun?
Past solo travelers that have stayed at this property have given Sotetsu Hotels The Splaisir Seoul Dongdaemun an average rating of 9.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Couples' have given to Sotetsu Hotels The Splaisir Seoul Dongdaemun?
Verified couple travelers that have stayed at this property have given Sotetsu Hotels The Splaisir Seoul Dongdaemun an average rating of 9.1. You can look up on more in depth customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that verified Families with older children have given to Sotetsu Hotels The Splaisir Seoul Dongdaemun?
Past families with older children that have stayed at this property have given Sotetsu Hotels The Splaisir Seoul Dongdaemun an average rating of 9.0. You can check out more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What well-known shopping locations are close by Sotetsu Hotels The Splaisir Seoul Dongdaemun?
Shopping options in Sotetsu Hotels The Splaisir Seoul Dongdaemun’s Dongdaemun neighborhood include Myeong-Dong Walking Street.
Is breakfast offered at Sotetsu Hotels The Splaisir Seoul Dongdaemun?
Wake up to a fantastic buffet breakfast at Sotetsu Hotels The Splaisir Seoul Dongdaemun. Customers can enjoy breakfast offered with an additional charge of 18000 KRW for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.
Experience Luxury and Convenience at Sotetsu Hotels The Splaisir Seoul Dongdaemun
Nestled in the heart of Seoul, South Korea, Sotetsu Hotels The Splaisir Seoul Dongdaemun offers a luxurious and convenient stay for travelers seeking comfort and style. With its prime location and impeccable amenities, this 4-star hotel is the perfect choice for both business and leisure travelers.
As you step into the elegant lobby, you will be greeted by friendly and attentive staff who are dedicated to providing exceptional service throughout your stay. The hotel boasts a total of 215 well-appointed rooms, each designed with modern furnishings and thoughtful amenities to ensure a comfortable and relaxing experience.
Check-in at Sotetsu Hotels The Splaisir Seoul Dongdaemun begins at 03:00 PM, allowing you ample time to settle in and unwind after a long journey. The check-out time is until 12:00 PM, giving you the flexibility to enjoy a leisurely morning before bidding farewell to this exquisite hotel.
Families traveling with young children will be pleased to know that Sotetsu Hotels The Splaisir Seoul Dongdaemun has a child-friendly policy. Children between the ages of 0 to 6 can stay free of charge, making it an ideal choice for a family vacation. The hotel also offers a range of facilities and services to cater to the needs of families, ensuring a memorable and enjoyable stay for guests of all ages.
Stay Active at Sotetsu Hotels The Splaisir Seoul Dongdaemun
At Sotetsu Hotels The Splaisir Seoul Dongdaemun, staying active is made easy with its state-of-the-art sports facilities. Guests can take advantage of the complimentary fitness center, available 24 hours a day, to maintain their exercise routine even while traveling. Equipped with modern cardio and strength training equipment, this fitness center offers a convenient and comfortable space for guests to work up a sweat.
For those seeking a more intensive workout, Sotetsu Hotels The Splaisir Seoul Dongdaemun also offers a fitness center with additional charge. This premium facility provides access to advanced exercise equipment and professional trainers who can guide guests through personalized fitness programs. Whether you prefer a high-intensity workout or a relaxing yoga session, this fitness center caters to all fitness levels and goals.
With its commitment to promoting wellness and an active lifestyle, Sotetsu Hotels The Splaisir Seoul Dongdaemun ensures that guests have access to top-notch sports facilities that will help them stay fit and energized throughout their stay in Seoul.
Convenient Facilities at Sotetsu Hotels The Splaisir Seoul Dongdaemun
Sotetsu Hotels The Splaisir Seoul Dongdaemun offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. The hotel provides safety deposit boxes, allowing guests to securely store their valuables during their stay. With Wi-Fi available in public areas, guests can stay connected and browse the internet with ease.
For those who prefer a designated smoking area, the hotel offers a dedicated space where guests can enjoy their cigarettes without inconveniencing others. Additionally, free Wi-Fi is available in all rooms, allowing guests to stay connected and access their favorite online content from the comfort of their own accommodation.
The hotel also offers luggage storage facilities, making it convenient for guests to store their belongings before check-in or after check-out. With daily housekeeping services, guests can expect their rooms to be cleaned and tidied up on a regular basis, ensuring a comfortable and pleasant stay. Overall, Sotetsu Hotels The Splaisir Seoul Dongdaemun provides a range of convenient facilities to enhance the comfort and convenience of its guests.
Indulge in Exquisite Dining at Sotetsu Hotels The Splaisir Seoul Dongdaemun
At Sotetsu Hotels The Splaisir Seoul Dongdaemun, guests can indulge in a delightful culinary experience with its exceptional dining facilities. Start your day off right with a scrumptious breakfast buffet that offers a wide array of options to suit every palate. From freshly baked pastries and bread to a selection of cereals, fruits, and hot dishes, there is something to satisfy every craving.
For those looking for a taste of authentic Korean cuisine, the hotel's onsite restaurant is a must-visit. Immerse yourself in the rich flavors and vibrant colors of traditional Korean dishes prepared by skilled chefs. From sizzling barbecued meats to flavorful stews and savory side dishes, every bite is a culinary delight.
After a day of exploring the vibrant city of Seoul, unwind with a refreshing drink at the hotel's cozy bar. Whether you prefer a classic cocktail, a glass of fine wine, or a locally inspired beverage, the bar offers a wide selection to cater to your preferences. Enjoy the relaxed ambiance and friendly service as you sip on your favorite drink.
With its exceptional dining facilities, Sotetsu Hotels The Splaisir Seoul Dongdaemun ensures that every guest's culinary desires are met. Whether you are a food enthusiast or simply looking for a satisfying meal, you can expect a memorable dining experience during your stay.
Stylish and Comfortable Rooms at Sotetsu Hotels The Splaisir Seoul Dongdaemun
Discover a range of stylish and comfortable rooms at Sotetsu Hotels The Splaisir Seoul Dongdaemun, offering the perfect accommodation for every traveler. Choose from a variety of room types, including the spacious Corner Deluxe Twin Family Room, Deluxe Double Room, and Deluxe Family Twin Room. For those seeking a higher vantage point, the High Floor Corner Deluxe Twin Family Room, High Floor Deluxe Double Room, and High Floor Deluxe Family Twin Room provide stunning views of the cityscape.
When booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make a reservation with just a few clicks. Experience convenience and peace of mind when booking your stay at Sotetsu Hotels The Splaisir Seoul Dongdaemun through Agoda.
Discover the Vibrant Charm of Dongdaemun in Seoul
Immerse yourself in the vibrant energy and rich history of Dongdaemun, one of Seoul's most iconic neighborhoods. Located in the heart of the city, Dongdaemun is a bustling district that seamlessly blends tradition with modernity, offering a unique and captivating experience for visitors.
Step outside Sotetsu Hotels The Splaisir Seoul Dongdaemun and find yourself surrounded by a myriad of shopping options. Dongdaemun Market, one of the largest and oldest markets in South Korea, is a shopaholic's paradise. Here, you can explore endless rows of stalls selling everything from fashion and accessories to textiles and crafts. Don't miss the chance to witness the market come alive at night, as it transforms into a vibrant night market, offering a wide range of street food and entertainment.
Beyond shopping, Dongdaemun is also home to a wealth of cultural and historical landmarks. Discover the majestic Heunginjimun Gate, one of Seoul's four main gates, which stands as a symbol of the city's rich heritage. Explore the Dongdaemun Design Plaza, a futuristic architectural masterpiece that houses various exhibitions, fashion shows, and cultural events. For a taste of traditional Korean culture, head to the nearby Bukchon Hanok Village, where you can wander through traditional Korean houses and immerse yourself in the charm of old Seoul.
With its vibrant atmosphere, diverse shopping scene, and rich cultural heritage, Dongdaemun is a neighborhood that truly has something for everyone. Whether you're a fashion enthusiast, a history buff, or simply seeking to immerse yourself in the lively spirit of Seoul, Dongdaemun is a must-visit destination.
Convenient Transportation from Seoul Airports to Sotetsu Hotels The Splaisir Seoul Dongdaemun
Located in the vibrant neighborhood of Dongdaemun in Seoul, South Korea, Sotetsu Hotels The Splaisir Seoul Dongdaemun offers a comfortable and convenient stay for travelers. When it comes to reaching the hotel from the nearest airports, there are a few options to consider.
If you are arriving at Incheon International Airport, the most convenient way to reach Sotetsu Hotels The Splaisir Seoul Dongdaemun is by taking the Airport Railroad Express (AREX). Simply board the AREX train at the airport and get off at Seoul Station. From there, transfer to Line 4 of the Seoul Metropolitan Subway and take the train to Dongdaemun History & Culture Park Station. The hotel is just a short walk away from the station.
For those arriving at Gimpo International Airport, you can also take the Airport Railroad Express (AREX) to Seoul Station. Once at Seoul Station, transfer to Line 4 of the Seoul Metropolitan Subway and ride the train to Dongdaemun History & Culture Park Station. From there, it's a quick stroll to Sotetsu Hotels The Splaisir Seoul Dongdaemun.
No matter which airport you arrive at, the transportation options from Seoul's airports to Sotetsu Hotels The Splaisir Seoul Dongdaemun are convenient and efficient, allowing you to start your Seoul adventure with ease.
Exploring the Vibrant Surroundings of Sotetsu Hotels The Splaisir Seoul Dongdaemun
Nestled in the heart of Seoul, Sotetsu Hotels The Splaisir Seoul Dongdaemun offers guests a prime location to explore the city's vibrant surroundings. Just a stone's throw away from the hotel, visitors will find several iconic landmarks and attractions that showcase the rich history and culture of Seoul.
One of the most prominent landmarks nearby is the Dongdaemun Design Plaza (DDP), a futuristic architectural masterpiece that has become a symbol of the city. This multi-purpose complex is not only a hub for fashion and design, but also hosts various exhibitions, events, and performances throughout the year.
Another must-visit landmark is the Dongdaemun Gate, also known as Heunginjimun. This ancient gate is one of the four main gates of the Seoul City Wall and serves as a gateway to the bustling Dongdaemun area. Steeped in history, it offers a glimpse into Seoul's past and is a popular spot for both locals and tourists.
For those interested in learning about the city's infrastructure, the Waterworks Museum is a fascinating attraction. It showcases the development of Seoul's water supply system and features interactive exhibits that educate visitors about the importance of water in the city's growth.
Additionally, visitors can explore the nearby Dongmyo Shrine, an important religious site dedicated to the worship of the guardian deities of Confucianism and Taoism. This serene sanctuary offers a peaceful retreat from the bustling city streets.
With a myriad of landmarks and attractions in its vicinity, Sotetsu Hotels The Splaisir Seoul Dongdaemun provides the perfect base for travelers looking to immerse themselves in the vibrant culture and history of Seoul.
Convenient Public Transport Stations Near Sotetsu Hotels The Splaisir Seoul Dongdaemun
Sotetsu Hotels The Splaisir Seoul Dongdaemun is strategically located near several public transport stations, providing guests with easy access to explore the vibrant city of Seoul. Hoegi Subway Station is just a short walk away from the hotel, making it a convenient choice for travelers who want to explore popular attractions like Dongdaemun Market and Gyeongbokgung Palace.
For those looking to explore other parts of the city, Sinimun Subway Station and Dapsimni Subway Station are also within close proximity to the hotel. These stations offer easy connections to popular districts like Gangnam and Itaewon, where visitors can indulge in shopping, dining, and nightlife.
Additionally, guests can easily reach famous landmarks like Dongguk University and Hanyang University using the nearby Dongguk University Subway Station and Hanyang University Subway Station. These stations also provide access to other parts of the city, allowing guests to explore Seoul's hidden gems.
Yaksu Subway Station, Singeumho Subway Station, Yongdu Subway Station, and Wangsimni Subway Station (Seongdong-gu Office) are also conveniently located near the hotel, offering guests even more options for transportation. Whether you're a business traveler or a tourist, staying at Sotetsu Hotels The Splaisir Seoul Dongdaemun ensures that you're never far from the city's major attractions and transport hubs.
A Culinary Adventure Awaits
When it comes to dining options near Sotetsu Hotels The Splaisir Seoul Dongdaemun, guests are in for a treat. Just steps away from the hotel, Star Samarkand offers a delightful fusion of Korean and Uzbek cuisine, with dishes like lamb skewers and pilaf that will tantalize your taste buds. For those craving authentic Korean flavors, Geumdwaeji Sikdang and Yukjeon Sikdang are popular choices, serving up delicious traditional dishes such as samgyeopsal (grilled pork belly) and gopchang (grilled intestines). Grandma Na Jeong Sun's Jjukkumi is a must-visit for seafood lovers, offering spicy stir-fried baby octopus that will leave you craving for more. If you're in the mood for some hearty Korean comfort food, head over to Pyeongando Jokbaljip for their famous jokbal (braised pig's trotters). For a taste of handmade noodles, Hye Sung Kalguksu is the place to go, serving up piping hot bowls of kalguksu (knife-cut noodles) in a flavorful broth. If you're looking for a fine dining experience, La Yeon is a Michelin-starred restaurant located nearby, offering exquisite Korean cuisine in an elegant setting. For a more casual atmosphere, Donbugag and B & B Modern Bar are great options, serving up delicious burgers, sandwiches, and craft beers. And for those who love pork dishes, Dolmen Bones Pork Back-Bone Stew is a hidden gem, known for their flavorful and tender pork back-bone stew. With such a diverse range of dining options just a stone's throw away, guests at Sotetsu Hotels The Splaisir Seoul Dongdaemun are spoiled for choice when it comes to satisfying their culinary cravings.
Shop 'til You Drop in Dongdaemun
Sotetsu Hotels The Splaisir Seoul Dongdaemun is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopper. Just a short distance away, you'll find the Dongmyo Flea Market and Seoul Folk Flea Market, where you can browse through a wide variety of unique and vintage items. For a taste of traditional Korean culture, head to Dongmyeongsa, a traditional market selling hanboks and other traditional clothing. If you're looking for groceries or everyday essentials, Mipl Amiai Mart Chungeachon and Nampyeonghwa Sangga are conveniently located nearby. For a more modern shopping experience, check out Lotte Mart (Dongdaemun) or E-mart (Imun Branch) for a wide range of products. If you're a fan of antiques, don't miss the Dapsimni Antique Shopping Mall, where you can find a treasure trove of vintage items. And for those who love stationery and toys, the Stationery & Toy shop Street is a must-visit. With such a diverse range of shopping options, Sotetsu Hotels The Splaisir Seoul Dongdaemun is the perfect choice for shopaholics visiting Seoul.
Affordable Luxury: Sotetsu Hotels The Splaisir Seoul Dongdaemun
Experience the perfect blend of luxury and affordability at Sotetsu Hotels The Splaisir Seoul Dongdaemun. With an average room price of $171, this hotel offers exceptional value for money in the heart of Seoul, South Korea.
Compared to the average price of a hotel room in Seoul, which stands at $134, Sotetsu Hotels The Splaisir Seoul Dongdaemun provides an elevated experience without breaking the bank. Whether you are a budget-conscious traveler or simply looking for a great deal, this hotel offers a remarkable combination of comfort, convenience, and competitive pricing.
From the moment you step into the stylishly designed lobby, you'll be greeted by a warm and welcoming atmosphere. The well-appointed rooms feature modern amenities and contemporary decor, ensuring a comfortable and enjoyable stay. With its prime location in the vibrant Dongdaemun district, you'll have easy access to popular attractions, shopping centers, and a wide range of dining options.
Don't miss out on the opportunity to indulge in luxury at an affordable price. Book your stay at Sotetsu Hotels The Splaisir Seoul Dongdaemun today and experience the best of Seoul without compromising on quality or cost.
Excellent Service and Clean Rooms
Sotetsu Hotels The Splaisir Seoul Dongdaemun has received rave reviews from its guests, with many praising the hotel's excellent service and clean rooms. Guests have consistently mentioned the friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The rooms are described as nice, comfortable, and beautifully decorated, providing a cozy and inviting atmosphere for guests. The hotel's convenient location near the metro station is also a highlight, making it easy for guests to explore the vibrant city of Seoul. Overall, this hotel offers a great experience with its attentive staff, clean rooms, and excellent location.
A Haven of Comfort and Convenience in Seoul
Sotetsu Hotels The Splaisir Seoul Dongdaemun is a hotel that truly exceeds expectations. With an overall rating of 8.9, it is clear that guests are consistently impressed with their stay at this hotel. The high ratings across various categories further reinforce the hotel's commitment to providing an exceptional experience for its guests.
One of the standout features of Sotetsu Hotels The Splaisir Seoul Dongdaemun is its excellent value for money, as reflected in its impressive rating of 8.7. Guests appreciate the affordable rates without compromising on quality and comfort. The hotel's facilities also receive high praise, with a rating of 8.4. From well-equipped fitness centers to modern meeting rooms, guests have access to everything they need for a comfortable and productive stay.
Cleanliness is of utmost importance to guests, and Sotetsu Hotels The Splaisir Seoul Dongdaemun delivers on this front with an outstanding rating of 9.1. Guests consistently comment on the hotel's impeccable cleanliness, ensuring a pleasant and hygienic environment throughout their stay. The hotel's prime location also receives rave reviews, with a rating of 9.4. Situated in the heart of Seoul, guests have easy access to popular attractions, shopping districts, and public transportation, making it an ideal base for exploring the city.
In addition to these impressive ratings, Sotetsu Hotels The Splaisir Seoul Dongdaemun also scores highly for comfort, staff performance, and overall guest satisfaction. With a rating of 8.9 for comfort, guests can expect cozy and well-appointed rooms that provide a peaceful retreat after a day of exploration. The attentive and friendly staff at the hotel consistently receive praise for their exceptional service, earning a rating of 8.9. These positive reviews contribute to the overall satisfaction of guests, making Sotetsu Hotels The Splaisir Seoul Dongdaemun a top choice for travelers seeking a memorable stay in Seoul.
Excellent8.7
Facilities
Exceptional9.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
[Breakfast Information]
Weekday breakfast operating hours (Monday to Friday) 07:00 am to 10:00 am (last order 09:30 am)
Weekend breakfast operating hours (Saturday to Sunday) 07:00 am to 11:30 am (last order 11:00 am)
There is no parking lot in the property. Please use public transportation.
-Early check-in cannot be confirmed in advance as availability is determined by room availability on the day of check-in.
If early check-in is possible on the check-in day, the front desk will inform you of the additional cost.
-Please note that special requests are not guaranteed.
-Effective of March 29, 2024, the property will stop offering free amenities (toothbrush & toothpaste). If needed, guests can purchase at front desk.
-Self-lockers are available for free for the first 24 hours, and are stored at the front desk after 24 hours.
-There is no parking lot in Sotetsu Hotel. Please use public transportation.
Provided by verified guests of
Excellent
Review summary
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This hotel's convenient location near attractions and dining options makes it a popular choice. The staff is highly praised for being friendly and helpful. Public transport is easily accessible with direct connections. Rooms are modern with comfortable beds and stunning city views. The hotel offers self-service laundry facilities, varied breakfast options, and in-room Netflix. Most guests find this hotel to be a great value for money.
Breakfast is limited and the food quality is not great. The menu is the same every day.
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This is my second time in Korea but this hotel is way much better than the one I stayed in previously. I find this to be worth every cent, as the room is relatively big for Korea hotel rooms (which are usually rather small), and the room and hotel facilities are very new and clean. The location is also fantastic. Its located less than 5 minutes walk away from a wholesale clothes building, and about 15 mins walk from other wholesale buildings like Nyu Nyu and Mimiline. Wonderful for late night shopping. There are also many food options located across the street from DDP (which is also just several minutes walk down from the hotel). Best of all is that the subway entrance with a lift! is located right at the doorstep of the hotel. Truly a wonderful stay here and a great option to choose if you’re staying in Seoul. Perhaps one not so good point is that some of the staff are a little unfriendly, and their attitude seems a little rude when we ask questions. Other than that, extremely pleased with my stay here.
Thank you for sharing your experience with us. We appreciate your feedback, and we will provide additional training to our staff to improve in the area you mentioned. Thank you again. SOTETSU HOTELS THE SPLAISIR SEOUL DONGDAEMUN
Amazing location: After getting out of the elevator of Exit 4 - Dongdaemun History & Culture Parks station, you will be right at the main entrance to the hotel. And this station is transferred spot for 3 lines including Green, Cyan and Purple. Exit 10 of this station which is the usual pick-up point for a lot of Klook daily toor is only 3 minutes walk from the hotel main entrance (just turn right and go straight). The bus stop for Airport Limousine Bus 6702 (with very comfortable seats and smooth travel) is located right in front of the hotel as well. There are a lot of eateries and shopping malls nearby. You can easily walk to Hyundai Department Store (Duty Free) without the need to take the train to Dongdaemun station. Staff: very friendly and helpful. The male staff patiently helped me call Olive Young and Starfield library when I thought that I left my hat at one of those places. In addition, the hotel is so thoughtful to provide hot packs since it’s winter in Korea. Room service is also very quick every time we dialed the front desk number. Everything in the room makes it convenient for us (I love our triple room with 3 single beds a lot). The only minus point is the lack of tooth paste and tooth brush. Pyjamas is daily provided so you may not need to bring your sleepwear. There is an elegant Lavender scent in the hotel lobby which is quite relaxing. Overall, I think this hotel is amazing and very value-for-money. Will definitely book again.
Thank you for your detailed and thoughtful review of your stay with us. We’re delighted to hear that our convenient location and proximity to public transportation, shopping, and eateries enhanced your visit. It’s wonderful to know that you appreciated our staff's assistance and the additional touches like providing hot packs during the winter season. We’re glad you enjoyed the comfort and convenience of your triple room, as well as the relaxing lavender scent in our lobby. Your feedback regarding the lack of toothpaste and toothbrush is noted, and we’ll consider how we can better meet our guests’ expectations in the future. We truly appreciate your kind words and recommendation. It was our pleasure to host you, and we look forward to welcoming you back on your next visit to Korea! Sotetsu Hotels The Splaisir Seoul Dongdaemun
I really enjoyed staying at Sotetsu Hotel - The Splaisir Seoul in Dongdaemun. The location was phenomenal, so close to the subway, lots of places within walking distance, the check in and check out process was easy and smooth with assistance by staff members readily available in multiple languages, the room was so comfortable, modern, and clean. I think one of the best parts though was the plentiful outlets available in the room!! In both 220v and 110v. Very impressive. The only criticism I have is that the shower area could have used a bit more deep cleaning as there were stains along the edges, but everything else was great. Would gladly recommend again, and although I traveled solo this time, I will stay here with kids in the future.
Dear Valued Guest, Warm greetings from Sotetsu Hotels The Splaisir Seoul Dongdaemun. Thank you so much for your review. We are pleased to hear you enjoyed your stay with us. It's something our staff got great pride in. We value your feedback. We hope you will visit us again. Best regards, Sotetsu Hotels The Splaisir Seoul Dongdaemun
We had a very late check in (around 2am) but they patiently waited for us. Though we were very tired from our trip, we felt the warm welcome and made us very happy. The hotel was infront of the elevator going to the subway. There's also an airport bus stop by the entrance and a regular bus stop a few steps away from the hotel! Convenience stores are located around the hotel so you have choices where to buy your midnight snacks. Other restaurants and stores are accessible as well. DDP is just a few steps away. It's also our view in the room. Just a bus or train away from other destinations such as sinsa dong, gangnam, hongdae, and insadong. We rarely have to transfer bus/subway. The room is very cozy and clean. They provide all the basic toiletries plus a set short pajamas! Would stay here again next time!
Dear valued guest, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed your stay at our hotel. We appreciate your kind words regarding our superb location overlooking DDP. It's great to know that our convenient proximity to the subway and various bus stops, including the airport bus stop, made your travels easier. We are also pleased that you found the surrounding area with convenience stores and dining options convenient for your needs. It warms our hearts to learn that our team provided a warm welcome, even during your late check-in at 2 am. We understand the challenges of traveling, and we are glad we could make your arrival a positive experience. It's fantastic that you enjoyed the cozy and clean room, as well as the provided amenities, including the set of short pajamas. We are thrilled to have exceeded your expectations. We look forward to welcoming you back on your next visit. Should you have any special requests o
140 meters to public transportation
Free Wi-Fi in all rooms!
Daily housekeeping
Fitness center
“Almost perfect”
I had a great experience here in terms of the location, facilities and comfort. I'd love to return if the opportunity arises. However, I wish to point out some unpleasant parts of my experience. First of all, the stringent check-in policy. I'm aware that check-in is at 3PM, but I do believe, allowing guests to check-in maybe half an hour to an hour before, or as long as the room is ready, were practiced by some hotels as a form of goodwill. The Splaisir's policy was far too rigid, where guests were left to wait, be it sitting, standing or loitering around the lobby until 3PM sharp just to check-in. In my case, I arrived in Seoul at 6AM after a 7-hour long flight. I can't help but to find the wait to be dreadful. I believe that a decent amount of judgement or leniency from the hotel's part could've improved things. Secondly, poor command of English. I've spoken to the front desk in person and via phone, but neither were smooth. I found myself repeating a lot, trying to use different words, or simply speaking in Korean. There were also instances of miscommunication. Asking for a luggage tag which they've already taken hours before, and having to call them again to check on the problem in my room because they did not call back or send anyone over. Getting my message across and communicating weren't easy. When I reflect on my experience, it's sad to say that the biggest letdown from their service were mostly related to 'people'. Of course, not all was bad. Their housekeeping staff were polite and they did a great job on my room every day. When we checked out early due to a flight change, a front desk staff came after us, after checking that we paid for an extra night. Perhaps, these little efforts do make a difference. The 'human touch' and 'attentiveness' do make a difference. Overall, it was still a great stay and I'd love to return someday. I just really hope some improvements could be made. 수고하셨습니다.
Dear Valued Guest Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about the location, facilities, and comfort. We would like to sincerely apologize for the inconveniences you faced during your stay, and we value your feedback as it helps us improve our services. We understand your concerns about the check-in policy and the language barrier you encountered, and we'd like to address these issues. Regarding the check-in policy, we understand that arriving early after a long flight can be challenging. While we do have a standard check-in time of 3 PM, we acknowledge that flexibility can enhance the guest experience. We are deeply sorry for any difficulties you encountered due to our staff's English proficiency. Miscommunications should never happen, and we will work diligently to prevent such occurrences in the future.We will continue to emphasize the importance of the "human touch" and attentiveness in our service training programs.