This property is in high demand!
36 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2025.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Happy atmosphere with good facilities and good restaurants.

The hotel is just around the corner from Namdaemun Market.

Check in & out is easy and seamless.

Its a very awesome hotel to stay with family.
Free Wi-Fi
Front desk [24-hour]
Fitness center
Restaurants
Family room
Luggage storage
Breakfast
Business center
36 travelers have booked today.
Based on 23,445 verified reviews
8.9
8.6
8.6
8.6
8.4
7.8
Nearest transportation options
•
City Hall Station is within 0.36 km
•
Hoehyeon Station is within 0.41 km
Location rating score
There are 270 places in walking distance!
| Value for money | 8.6 |
| Location rating | 8.6 |
| Nearest airport | Gimpo Airport (GMP) |
| Distance to airport | 15.7 km |
8.5
Excellent
City view
8.6
Excellent
City view
8.6
Excellent
City view
9.1
Exceptional
City view
8.3
Excellent
City view
8.4
Excellent
City view
City view
Start your day with Sotetsu Hotels The Splaisir Seoul Myeong-Dong's available cuisine and food options such as Buffet in restaurant to enjoy what's offered at this property!
Sotetsu Hotels The Splaisir Seoul Myeong-Dong's policy pertaining to children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Sotetsu Hotels The Splaisir Seoul Myeong-Dong's most popular month where verified guests travelers have stayed the most is in August.
Past solo travelers that have stayed at this property have given Sotetsu Hotels The Splaisir Seoul Myeong-Dong an average rating of 8.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Verified families with young children that have stayed at this property have given Sotetsu Hotels The Splaisir Seoul Myeong-Dong an average rating of 8.3. You can look up more thorough customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
Verified families with older children that have stayed at this property have given Sotetsu Hotels The Splaisir Seoul Myeong-Dong an average rating of 8.5. You can search for more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given Sotetsu Hotels The Splaisir Seoul Myeong-Dong an average rating of 8.7. You can look up more precise customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.
Verified local visitors that have stayed at this property have given Sotetsu Hotels The Splaisir Seoul Myeong-Dong an average rating of 8.8. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.
The nearest train, metro, or bus station is City Hall Station, 359.68 m away from Sotetsu Hotels The Splaisir Seoul Myeong-Dong.
The closest airport to Sotetsu Hotels The Splaisir Seoul Myeong-Dong is Gimpo Airport, 16.0 km away.

Experience Luxury and Convenience at Sotetsu Hotels The Splaisir Seoul Myeong-Dong
Welcome to Sotetsu Hotels The Splaisir Seoul Myeong-Dong, a luxurious 4-star hotel conveniently located in the heart of Seoul, South Korea. Built in 2015, this modern hotel offers a perfect blend of comfort, elegance, and convenience for both business and leisure travelers.
With its prime location, Sotetsu Hotels The Splaisir Seoul Myeong-Dong is the ideal choice for exploring the vibrant city of Seoul. Situated just a short distance from major attractions, shopping districts, and entertainment venues, guests can easily immerse themselves in the rich cultural heritage and dynamic atmosphere of this bustling city.
Upon arrival, guests are greeted by a warm and inviting atmosphere, reflecting the hotel's commitment to providing exceptional service. The check-in process begins at 3:00 PM, allowing guests to settle in and start their memorable stay. For those flying in, the hotel is conveniently located approximately 60 minutes away from the airport, ensuring a hassle-free journey.
Sotetsu Hotels The Splaisir Seoul Myeong-Dong boasts a total of 428 well-appointed rooms, each designed with the utmost attention to detail to ensure a comfortable and luxurious stay. Whether you choose a standard room, suite, or executive room, you can expect modern amenities, stylish decor, and a tranquil ambiance. Families traveling with young children will be pleased to know that the hotel offers a child policy allowing children between the ages of 4 to 6 to stay free of charge, making it an excellent choice for a family-friendly getaway.
To complete your stay, the hotel offers a seamless check-out process until 12:00 PM, allowing you to make the most of your time in Seoul. Whether you're visiting for business or leisure, Sotetsu Hotels The Splaisir Seoul Myeong-Dong promises an unforgettable experience with its exceptional service, convenient location, and luxurious accommodations.
Stay Active at Sotetsu Hotels The Splaisir Seoul Myeong-Dong's State-of-the-Art Fitness Center
At Sotetsu Hotels The Splaisir Seoul Myeong-Dong, we understand the importance of staying active, even while traveling. That's why we offer a state-of-the-art fitness center that caters to all your exercise needs. Whether you're a fitness enthusiast or just looking to squeeze in a quick workout, our fitness center has everything you need to stay in shape.
Equipped with modern cardio machines, including treadmills, stationary bikes, and ellipticals, you can get your heart pumping and burn off those extra calories. Our fitness center also features a wide range of strength training equipment, such as dumbbells, weight machines, and benches, allowing you to work on building and toning your muscles.
To help you unwind after a vigorous workout, we also provide a sauna and steam room, where you can relax and rejuvenate your body. With its spacious and well-maintained facilities, our fitness center is the perfect place to maintain your fitness routine while enjoying your stay at Sotetsu Hotels The Splaisir Seoul Myeong-Dong.
Convenience Facilities at Sotetsu Hotels The Splaisir Seoul Myeong-Dong
Experience utmost convenience during your stay at Sotetsu Hotels The Splaisir Seoul Myeong-Dong with its range of excellent facilities. The hotel offers a laundry service, ensuring that you can keep your clothes fresh and clean throughout your trip. Additionally, guests can enjoy complimentary Wi-Fi in all rooms, allowing you to stay connected and browse the internet with ease.
Moreover, Sotetsu Hotels The Splaisir Seoul Myeong-Dong provides Wi-Fi in public areas, ensuring that you can access the internet even when you are outside your room. Whether you need to catch up on work emails or simply stay connected with friends and family, the hotel's Wi-Fi facilities have got you covered. For guests who prefer to do their own laundry, the hotel also features a convenient laundromat, making it easy for you to take care of your laundry needs at your own convenience.
With these excellent convenience facilities, Sotetsu Hotels The Splaisir Seoul Myeong-Dong ensures that your stay is comfortable, hassle-free, and enjoyable. Whether you need to stay connected, freshen up your clothes, or take care of your laundry, the hotel has everything you need for a convenient and pleasant stay.
Comfort and Convenience in Every Room at Sotetsu Hotels The Splaisir Seoul Myeong-Dong
Experience a cozy and well-equipped stay with our thoughtfully curated room facilities. Each room is fitted with air conditioning to ensure a comfortable climate, along with plush linens and towels that add a touch of luxury to your stay. For your convenience, complimentary bottled water, toiletries, and a refrigerator are provided, making your visit both relaxing and hassle-free. Enjoy your favorite shows on the television with satellite and cable channels, or unwind with a cup of complimentary instant coffee and tea, available daily.
For added comfort, guests will find bathrobes and a hair dryer in every room, perfect for a refreshing start or end to your day. A coffee/tea maker allows you to indulge in your preferred beverages at any time, while the clean and modern amenities create a welcoming atmosphere. Whether you're here for business or leisure, Sotetsu Hotels The Splaisir Seoul Myeong-Dong ensures your stay is comfortable, convenient, and memorable.
Indulge in Culinary Delights at Sotetsu Hotels The Splaisir Seoul Myeong-Dong
At Sotetsu Hotels The Splaisir Seoul Myeong-Dong, guests can embark on a culinary journey like no other. The hotel boasts a delightful restaurant that offers a wide array of delectable dishes to satisfy every palate. Whether you're craving traditional Korean cuisine, international favorites, or fusion dishes, this restaurant has it all.
Start your day off right with a sumptuous breakfast buffet that is sure to please even the most discerning of taste buds. Indulge in a variety of freshly baked pastries, fluffy pancakes, crispy bacon, and a selection of cereals and fruits. With a range of hot and cold options, as well as a live cooking station where you can have eggs made to order, you'll be energized and ready to explore the vibrant city of Seoul.
Discover Comfortable and Diverse Room Options at Sotetsu Hotels The Splaisir Seoul Myeong-Dong
Sotetsu Hotels The Splaisir Seoul Myeong-Dong offers a wide range of thoughtfully designed rooms to suit every traveler’s needs. Choose from the Superior Double and Deluxe Double rooms, each spanning 25 square meters with cozy queen or double beds, perfect for couples or solo travelers seeking comfort. For those traveling with family or friends, the Deluxe Family and Executive Family rooms provide ample space and flexibility, featuring multiple beds and larger layouts up to 35 square meters. Additionally, guests can enjoy themed experiences like the Line Friends Deluxe Twin Room and Cony-themed Double Room, adding a fun and unique touch to your stay.
Booking these rooms through Agoda ensures you receive the best prices available, along with a seamless, hassle-free booking experience. Whether you’re looking for a compact, stylish room or a spacious suite, Agoda makes it easy to find the perfect accommodation tailored to your preferences, so you can focus on enjoying your trip to Seoul without any stress.
Discover the Vibrant Charm of Myeong-dong in Seoul
Welcome to Myeong-dong, the heart and soul of Seoul! Nestled in the bustling city center, this vibrant neighborhood is a must-visit destination for both locals and tourists alike. Known as a shopping paradise, Myeong-dong is home to an array of trendy fashion boutiques, luxury brand stores, and traditional markets. From international fashion labels to unique Korean skincare products, you'll find everything you need to satisfy your shopping cravings.
But Myeong-dong is not just about shopping. This lively district also offers a diverse culinary scene that will tantalize your taste buds. From street food stalls serving up mouthwatering Korean delicacies to cozy cafes and upscale restaurants, there's something to suit every palate. Don't miss the chance to try the famous Korean street food, such as hotteok (sweet pancakes), tteokbokki (spicy rice cakes), and gimbap (seaweed rice rolls).
Aside from shopping and dining, Myeong-dong is also a cultural hub. Explore the neighborhood's historic sites, such as the Myeong-dong Cathedral, a beautiful Gothic-style church that stands as a symbol of Korean Catholicism. Immerse yourself in the local culture by watching a traditional performance at the Myeong-dong Nanta Theater or trying on a hanbok (traditional Korean attire) for a memorable photo opportunity.
With its lively atmosphere, endless shopping options, and mouthwatering food scene, Myeong-dong is a must-visit destination for any traveler exploring Seoul. Whether you're a shopaholic, a foodie, or a culture enthusiast, this vibrant neighborhood has something to offer to everyone. Book your stay at Sotetsu Hotels The Splaisir Seoul Myeong-Dong and immerse yourself in the charm of Myeong-dong.
Convenient Transportation from the Airport to Sotetsu Hotels The Splaisir Seoul Myeong-Dong
Located in the heart of Myeong-dong, Seoul, Sotetsu Hotels The Splaisir Seoul Myeong-Dong offers a convenient and comfortable stay for travelers visiting South Korea's vibrant capital city. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation network.
For those arriving at Incheon International Airport, the most common gateway to Seoul, there are several transportation options available. The fastest and most convenient way is to take the Airport Railroad Express (AREX) train. The journey takes approximately 60 minutes and provides a direct connection to Seoul Station. From there, guests can easily transfer to Line 4 of the Seoul Metro and reach Myeong-dong Station in just a few stops. Alternatively, travelers can also opt for a taxi or book a private airport transfer for a more personalized experience.
If you are arriving at Gimpo International Airport, which mainly serves domestic flights and some international destinations, reaching Sotetsu Hotels The Splaisir Seoul Myeong-Dong is even more convenient. The airport is located closer to the city center, and guests can easily take a taxi or utilize the Seoul Metro system. The Gimpo Airport Station is directly connected to the metro network, allowing travelers to reach Myeong-dong Station in approximately 30 minutes.
No matter which airport you arrive at, reaching Sotetsu Hotels The Splaisir Seoul Myeong-Dong is a seamless experience. With multiple transportation options available, guests can quickly start their exploration of Seoul's bustling city center and enjoy the hotel's modern amenities and comfortable accommodations.
Discover the Vibrant Surroundings of Sotetsu Hotels The Splaisir Seoul Myeong-Dong
Nestled in the heart of Seoul, Sotetsu Hotels The Splaisir Seoul Myeong-Dong offers a prime location with an array of exciting landmarks and attractions just a stone's throw away. Immerse yourself in the charm of this bustling city as you explore the nearby N Seoul Tower, Namdaemun Market, and Namsan Park.
Rising high above the city skyline, N Seoul Tower is an iconic landmark that offers breathtaking panoramic views of Seoul. Take a leisurely stroll through Namdaemun Market, one of the oldest and largest traditional markets in Korea, where you can find a wide range of goods and street food to indulge in. For a tranquil escape, head to Namsan Park, a beautiful oasis in the heart of the city, perfect for a leisurely walk or a picnic with stunning views of the surrounding area.
In addition to these landmarks, Sotetsu Hotels The Splaisir Seoul Myeong-Dong is also conveniently located near other notable attractions such as Myeong-dong Cathedral, Deoksugung, Namsangol Hanok Village, Myeongdong NANTA Theater, Seoul City Hall, and Seoinsa madang Public parking lot. Whether you're seeking cultural experiences, shopping adventures, or gastronomic delights, this hotel's surroundings offer an abundance of options to cater to every traveler's interests. With its central location and proximity to various attractions, Sotetsu Hotels The Splaisir Seoul Myeong-Dong is the perfect base for exploring all that Seoul has to offer.
Convenient Public Transport Stations near Sotetsu Hotels The Splaisir Seoul Myeong-Dong
Sotetsu Hotels The Splaisir Seoul Myeong-Dong is strategically located near several public transport stations, making it incredibly convenient for guests to explore Seoul. Just a short walk away from the hotel, you will find Euljiro 1(il)-ga Subway Station, Euljiro 4(sa)-ga Subway Station, Jonggak Subway Station, Myeong-dong Subway Station, Chungmuro Subway Station, Hoehyeon Subway station, Euljiro 3(sam)-ga Subway Station, City Hall Subway Station, Beotigogae Subway Station, and Seoul Metro. With such a wide range of subway stations in close proximity, guests can easily access all the major attractions and neighborhoods in the city.
Whether you want to visit famous landmarks like Gyeongbokgung Palace or explore the vibrant shopping district of Myeong-dong, the nearby subway stations offer excellent connectivity. The efficient subway system in Seoul allows you to navigate the city quickly and conveniently. Additionally, the hotel's location near multiple subway lines provides easy access to other parts of Seoul, including trendy neighborhoods like Gangnam and Itaewon. With such convenient public transport options, guests at Sotetsu Hotels The Splaisir Seoul Myeong-Dong can explore Seoul with ease and make the most of their stay in this dynamic city.
Delicious Dining Options Just Steps Away
Sotetsu Hotels The Splaisir Seoul Myeong-Dong is surrounded by a plethora of fantastic dining options. Just a short stroll away, you'll find some of Seoul's most renowned restaurants. For a taste of authentic Korean cuisine, head to Myeongdong Kyoja Main Store or Myeongdong Kyoja Branch, where you can indulge in their famous handmade noodles and delectable dumplings. If you're in the mood for some mouthwatering Korean barbecue, Wangbijip Myeongdong Main Store and Wangbijib Myeongdong Center store are the perfect choices. For an upscale dining experience, Seoul Shilla Hotel The Parkview offers a wide range of international dishes in a sophisticated setting. Craving some traditional Korean dishes? Jinju Hoegwan and Odarijip serve up delicious home-style meals that will satisfy your taste buds. And if you're in the mood for some authentic Malaysian cuisine, Kampungku Restaurant is just a stone's throw away. With such a variety of culinary delights right at your doorstep, you'll never run out of options when staying at Sotetsu Hotels The Splaisir Seoul Myeong-Dong.
Shop 'til you drop in the heart of Seoul
Sotetsu Hotels The Splaisir Seoul Myeong-Dong is nestled amidst a vibrant shopping district, offering a plethora of retail therapy options. Just steps away from the hotel, guests can explore JN Shopping Mall, a multi-level shopping haven featuring a diverse range of local and international brands. Art enthusiasts will delight in visiting Alpha Gallery and Rodeng Gallery, both showcasing contemporary artworks by talented Korean artists. Fashionistas can indulge in designer shopping at TOMMY HILFIGER and A-Land, while YH.KIM presents a unique blend of traditional and modern Korean fashion. For those seeking authentic Korean ceramics, Park Young Sook Yo Ceramics is a must-visit, offering exquisite handcrafted pieces. Additionally, Chungang Atlas and Nihee offer a curated selection of trendy fashion and lifestyle items, perfect for those looking for unique souvenirs or stylish additions to their wardrobe. With such a variety of shopping landmarks nearby, guests at Sotetsu Hotels The Splaisir Seoul Myeong-Dong will find themselves immersed in a world of retail bliss.
Affordable Luxury: Experience Seoul at a Great Price
At Sotetsu Hotels The Splaisir Seoul Myeong-Dong, you can indulge in a luxurious stay without breaking the bank. With an average price of $130 per room, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Seoul, which stands at $134, Sotetsu Hotels The Splaisir Seoul Myeong-Dong provides a fantastic deal for travelers seeking comfort and convenience.
Located in the heart of Seoul's vibrant Myeong-Dong district, this hotel offers modern and stylish rooms that are designed to provide utmost relaxation and comfort. Each room is thoughtfully furnished with elegant decor, plush bedding, and top-notch amenities to ensure a memorable stay. From the moment you step into the lobby, you'll be greeted by a warm and welcoming atmosphere, setting the tone for a truly enjoyable experience.
With its competitive pricing, Sotetsu Hotels The Splaisir Seoul Myeong-Dong is the perfect choice for both leisure and business travelers looking for a premium stay at an affordable price. Don't miss out on this incredible opportunity to experience the best of Seoul without compromising on quality and comfort.
Excellent location, great service, and clean rooms
Sotetsu Hotels The Splaisir Seoul Myeong-Dong has received rave reviews from its satisfied guests. With an excellent location and top-notch service, this hotel is a favorite among visitors to Seoul. Guests have expressed their desire to stay here again and again, thanks to the hotel's exceptional service and clean rooms. The housekeeping staff is friendly and ensures that the rooms are spotless. The lobby is clean and spacious, and the staff is always ready to assist with a warm and friendly smile. The hotel's location is also highly praised, making it convenient for guests to explore the vibrant city of Seoul. If you're looking for a hotel that offers great service, clean rooms, and an unbeatable location, Sotetsu Hotels The Splaisir Seoul Myeong-Dong is the perfect choice for your next visit to Korea.
Exceptional Value and Service at Sotetsu Hotels The Splaisir Seoul Myeong-Dong
Discover a hidden gem in the heart of Seoul with Sotetsu Hotels The Splaisir Seoul Myeong-Dong. With an impressive overall rating of 8.5, this hotel offers exceptional value and service that will exceed your expectations. Guests rave about the friendly and attentive staff, who consistently receive high marks for their performance, ensuring a memorable stay for every visitor.
One of the standout features of this hotel is its unbeatable location, earning a remarkable rating of 8.5. Situated in the vibrant Myeong-Dong district, guests have easy access to the city's top attractions, shopping centers, and entertainment venues. Whether you're a shopaholic, a food lover, or a cultural enthusiast, Sotetsu Hotels The Splaisir Seoul Myeong-Dong's prime location puts you right in the heart of the action.
When it comes to cleanliness, this hotel truly shines with a rating of 8.5. Guests consistently praise the immaculate condition of the rooms and common areas, ensuring a comfortable and hygienic stay. The hotel's dedication to cleanliness creates a welcoming and refreshing atmosphere, allowing guests to relax and unwind in a pristine environment.
Excellent8.4
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
[Luggage storage information]
- Initial storage is free of charge for up to 24 hours.
- After 24 hours, items will be stored separately at the front desk.
- Perishable items such as food will be disposed immediately.
-Early check-in cannot be confirmed in advance as availability is determined by room availability on the day of check-in.
If early check-in is possible on the check-in day, the front desk will inform you of the additional cost.
-Please note that special requests are not guaranteed.
-Effective of March 29, 2024, the property will stop offering free amenities (toothbrush & toothpaste). If needed, guests can purchase at front desk.
-Self-lockers are available for free for the first 24 hours, and are stored at the front desk after 24 hours.
-Line Friends rooms are not available to choose Brown and Cony
When you reserve a Line Friends double/twin room, we will randomly assign the character (Brown/Connie) according to the on-site situation on the day of check-in.
Please understand pre-designation of the character (Brown/Connie) is not possible.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
Powered by OpenAI
This hotel is ideally positioned near popular attractions like Myeongdong Street, Deoksugung Palace, Seoul Plaza, and Namdaemun Market. The rooms are chic and cozy, and come complete with quality toiletries. The family suite features a roomy onsen tub. The on-site restaurant has a delightful and diverse breakfast spread. There are many nearby dining, coffee, and shopping options. The staff is welcoming and proficient in English, ensuring a pleasant stay.
Cozy rooms with slight cleanliness/storage concerns. Few guests noted minor bathroom and staff problems.
Did you find this review summary helpful?
Location
Cleanliness
Service
Bathroom
Room size
Room comfort
Airport access
Check in
Shower
I stayed in Gangnam District first then I decided to stay in this cozy, clean, beautiful hotel after my beauty skin treatments to enjoy this district!! Steps from Dongdaemun Market (right across the street) where you find a lot merchandise and souvenirs. Myeongdong Shopping Street, Lotte duty free store, many restaurants, street food, it is central to everything!! You can walk to the City Hall area, the Palaces, the Plaza etc… it is a lot to see and enjoy it. The staff are very welcoming, attentive, excellent customer service!! I loved it!! I couldn’t get a better hotel with a great price!!
Thank you so much for your review of our hotel. We are glad to hear that you were satisfied with the location of our hotel. It's something our staff takes great pride in so we value your feedback. We hope you will visit us again. Front Desk Danny KIM
My 4D3N stay at Sotetsu Hotels The Splaisir Seoul Myeongdong was truly outstanding. From the moment I arrived, the service, comfort, and convenience exceeded my expectations. The location is fantastic—just a short walk to Myeongdong shopping streets, great food options, and nearby subway stations. It made getting around Seoul incredibly easy. The room was clean, modern, and comfortable, with everything we needed for a pleasant stay. Housekeeping was consistent and attentive, ensuring our room stayed tidy throughout our visit. The beds were comfortable, and we slept very well each night. The staff were friendly, professional, and always ready to assist. Check-in and check-out were fast and smooth, and every interaction with the team left a positive impression. Overall, this hotel offered great value, excellent service, and a perfect location for exploring Seoul. I highly recommend Sotetsu Hotels The Splaisir Seoul Myeongdong and would gladly stay here again!
Dear Guest, thank you for sharing your experience with us. All of our staff will continue to do our best to provide you with a safe and healthy stay environment. Thank you. Front Desk, Jamie Yu.
I had a pleasant stay at this hotel in Seoul. The staff were consistently great—polite, friendly, and very helpful throughout my stay. The restaurant staff in particular were attentive and courteous. Breakfast was good overall, though the menu was the same every day, so it can feel a bit repetitive for longer stays. The hotel room was clean, but it does feel somewhat aging. One issue was the water tap at the sink—it was very difficult to close and required pushing several times to make sure it was fully shut. I would recommend that the hotel consider replacing the tap to improve the room experience. In terms of location, the hotel is in the Myeongdong area, but it is about a 5–10 minute walk from the main Myeongdong street and the subway station. While manageable, it can feel a bit far, especially after a long day of walking. The hotel provides free luggage storage at the lobby, which is convenient. However, it is first-come, first-served due to limited locker availability. The lockers are also quite small, so guests with large or multiple pieces of luggage may find it difficult to store everything. Overall, it was a good and pleasant stay, and I would consider staying here again in the future. That said, I would likely choose their other branch (Sotetsu Fresa Inn Seoul Myeong-dong) located directly on Myeongdong Street for better convenience.
From the bottom of our heart thank you so much for taking your time to leave this valued feedback. To offer excellent and memorable service to our esteemed guests and to work promptly and properly on suggested improvements we will consistently put utmost effort. Again thank you so much for your valued comment and we all hope to have an honor to welcome you again in the near future. Front Desk Danny Kim.
The hotel’s location is convenient, within a 10-minute walk to the nearest subway station for City Hall and about 10–15 minutes on foot to Myeongdong. There is a noticeable sewage odor in the bathroom, which can be mitigated with the air freshener provided in the wardrobe. While the smell is unpleasant, it was manageable since we were out for most of the day. I appreciated the availability of a coin laundry in the basement, which was very convenient, as well as an Emart located within walking distance. There may be some language barriers with the front desk staff, but they make a genuine effort to communicate and assist guests. Overall, it was a decent and comfortable stay with practical amenities and a good location.
We highly appreciate for you to visit us to stay at the hotel and spend your precious time to share your positive feedback. We are pleased to hear that our hotel's convenient location was helpful for your travels. It also brings us joy to know that you found our practical amenities, such as the coin laundry in the basement and the nearby Emart, convenient to use. Your appreciation for our front desk staff's sincere efforts to communicate and assist guests is greatly valued. Knowing that you had a comfortable and satisfactory experience means a lot to us. Front Desk Eden Park
370 meters to public transportation
Located in heart of Seoul
Currency exchange
Free Wi-Fi in all rooms!
“Booked the superior family room for 10 nights on Nov 2025”
This was my first time staying at a Sotetsu hotel in Seoul, having previously stayed only at their properties in Japan. The overall impression was quite different from Japan, which was surprising given that this hotel only opened on 15 February 2018. However, there were several points noticed during our stay from 17 to 26 November 2025. 1) The check-in and check-out are both done via kiosks, with staff assisting guests as needed. While this system is fast and efficient, it reduces the sense of personal welcome that one would usually expect from a hotel. It might be better to handle arrivals at the counter for a warmer welcome, and use the kiosks mainly for check-out. 2) At check-in, we were given only 2 room key cards for 3 guests, which seemed to assume that all three guests would always move together and return to the hotel at the same time. We received an additional card only after specifically requesting it on a later day. It would be more convenient if 3 key cards could be provided automatically when there are 3 registered occupants. 3) It would be helpful to increase the seating capacity at BST Café (B1), which currently has around 150 seats, especially considering that the hotel has 428 rooms. Melo Café also felt quite small for the number of guests. We were not informed that reservations were required for the buffet lunch, even as in-house guests. Although there are many dining options around the hotel within walking distance, some days were extremely cold and we would have preferred to have lunch inside the hotel before heading out. 4) The multi-gate entrance security system is a good safety feature, but in winter it creates a strong wind tunnel effect when opening the two sets of doors. During our stay, night time temperatures dropped to around 0 degrees, and the strong gusts of cold wind at the entrance made it quite uncomfortable to enter and exit. 5) The 25 m² room layout seemed to have some wasted space due to the long, narrow bench and long table along the side. This design reduced the open area for placing suitcases and limited walking space. A better layout might be to place a long sofa in the corner with a smaller table mounted horizontally on the wall, which could free up more space for guests to walk and open their luggage comfortably. 6) Although the hotel only opened in 2018, our room was already showing noticeable signs of wear and tear. The maintenance level felt below expectations for a 4-star hotel. The top of the bed frame had visible stains, and the closet frame had cracks and patch marks on the door. The refrigerator was not cold enough and did not properly chill or freeze items. The interiors, including some walls and parts of the ceiling, looked somewhat dirty and lacked the elegance expected of a 4-star property. 7) During the stay, I accidentally dropped a bottle of eye drop under the bed. I had assumed that housekeeping would clean under the bed and find the bottle, but it remained there, indicating that the area under the bed was not vacuumed or swept. Housekeeping mainly seemed to focus on changing the bed linens. In addition, the shower gel bottle was not checked and refilled during housekeeping; we had to call and request a refill immediately. It would be good if housekeeping could routinely check and top up all bathroom amenities, especially for rooms with multiple occupants and particularly after the first few days of stay. 8) The reception and housekeeping staff generally had limited English proficiency, which made it difficult to resolve some issues due to the language barrier. Questions about the toilet not functioning properly for washing, taxi driver etiquette and problems encountered, and room air-conditioning issues were not fully understood. It would be greatly appreciated if more staff could communicate in English to better support international guests, not only Japanese guests. Staff seemed comfortable speaking Japanese with Japanese guests. Reception staff members Phyl
Dear Valued Guest, Thank you for sharing your detailed comments regarding your recent stay. We appreciate your suggestions about the check-in system, key card provision, café seating, entrance structure, room layout, maintenance, housekeeping procedures, and staff communication. All of your feedback will be carefully reviewed to help us improve our services. Thank you again for taking the time to provide your impressions. Front Desk Alex Kim