Sotogrande Hotel & Resort
Sotogrande Hotel & Resort
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8.4
Excellent

"The staff were very nice and helpful."

Jingfeng

|

February 26, 2018

Deluxe - Bed Sotogrande Hotel & Resort
Deluxe - Bed
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Lobby Sotogrande Hotel & Resort
Lobby
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Swimming pool [outdoor] Sotogrande Hotel & Resort
Swimming pool [outdoor]
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Swimming pool [outdoor] Sotogrande Hotel & Resort
Swimming pool [outdoor]
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See map Sotogrande Hotel & Resort
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Review score
Location
5.9
See all 6 photos Sotogrande Hotel & Resort
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What guests are saying:
Nice suite with great views, well-furnished and equipped.
William from United States
Solo traveler
Area is good; facilities were ok; staff were pleasant.
janelle K. from Philippines
Business traveler
Take note: it’s a non smoking building , you have to smoke outside the building as it is the building rules not to smoke even tho the room has a balcony
Nathen from Australia
Business traveler
Hotel in an exclusive village so far from city. need to always take a cab to get back to hotel. cabs are relatively cheap but such a hassle to always ask hotel staff for cab, or for places to go..beach isn`t well-maintained.
Irene from Philippines
Couple
Excellent service. The hotel is clearly a heaven for families with young kids, it remains a very enjoyable experience. Staff is extremely nice, service quality is good, location is convenient with free shuttle. Strongly recommend if you have to stay around!
donald from Canada
Family with young children
Food was good, staff was very good. Excellent safe (gated) location across from beach and hotel with pool. Bathroom needs attention. Also close to boat dock for ferry across to island for water activities.
Clara from United States
Family with teens
The staff was very friendly and efficient.I had a very awesome stay at the hotel.The view is relaxing, the swimming "pools" are big and nice.The accommodation is nice. The food is good. It was worth the stay. You got what you pay for.
Fritzie from Philippines
Solo traveler
the place is really good and comfy. The only challenge was getting a cab. The place is quite isolated. They have to charge you additional Php100 for calling a cab and if it is raining, it is hard to call for a cab.
GLADYS from Philippines
Business traveler
Very good
From 1307 reviewsSee what guests said
7.0
/
10
Very good room comfort and quality
7.7
Value for money7.3
Location rating5.9
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport4.4 km
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
7.7
Very good
Room comfort & quality
This property is in high demand!Booked 14 times since yesterday | 25 travelers are looking at this property right now
Suite
Suite
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 1 queen bed
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Deluxe
Deluxe
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 queen beds
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Deluxe Single
Deluxe Single
...
  • Balcony/terrace
  • Shower
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Double
Double
...
  • Balcony/terrace
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Twin room - De Luxe
Twin room - De Luxe
...
  • Balcony/terrace
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Balcony/terrace
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Single
Single
...
  • Shower
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Double room - De Luxe
Double room - De Luxe
...
  • Balcony/terrace
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Twin Superior
Twin Superior
...
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    Triple Suite
    Triple Suite
    ...
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      What people love about the property

      • 8.8
        Excellent

        "The place is really good and comfy."

        GLADYS

        |

        January 18, 2017

      • 8.4
        Excellent

        "Good value for he money"

        Stephen

        |

        November 29, 2017

      • 9.6
        Exceptional

        "The staff enhanced our stay!"

        Donald

        |

        January 8, 2018

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      More about Sotogrande Hotel & Resort

      More about Sotogrande Hotel & Resort

      10.0
      Exceptional

      "Overall an enjoyable stay"

      joshua

      |

      April 8, 2016

      An overview

      Located in Lapu Lapu, one of the country’s popular destinations, this beachfront property is located 15 minutes away from Cebu’s Mactan International Airport. Sotogrande Hotel & Resort features spacious guestrooms and suites, perfectly appointed and decorated in contemporary Filipino furnishings. Each guestroom is tastefully furnished and equipped with modern amenities. In addition, the friendly hotel staff will serve guests their best to meet all expectations. Sotogrande Hotel & Resort is an ideal place to stay for vacationers.

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      9.6
      Exceptional

      "The food are also great."

      Valente J.

      |

      June 14, 2017

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (1307)Booking.com Reviews (288)
      7.0
      /
      10
      Cleanliness7.2
      Facilities6.5
      Location5.9
      Room comfort and quality7.7
      Service7.6
      Value for money7.3
      Provided by verified guests of Agoda
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      All guests (1307)
      All room types

      Show reviews that mention 

      Showing 1085 verified guest comments
      12345
      10.0
      Exceptional
      Lionel from Singapore
      Family with teens
      Deluxe
      Stayed 1 night in January 2019
      Great choice”
      Lucky pick for me. Very happy with the hotel. Staff could not be more helpful. They always stayed a step ahead. Great room, and best hotel bedding I have been on. 1st rate coffee here. No cheap grade used for brewed coffee. Very helpful as it is close to airport and no need to waste time trying to go over the bridges to Cebu City. I will be back often!
      Reviewed January 20, 2019
      5.2
      Nols from Japan
      Solo traveler
      Deluxe
      Stayed 2 nights in January 2019
      By the sea”
      The infinity pool facing the beach is where I spent most time as there is absolutely nothing around that area. The staff is the best part of the hotel, so friendly and kind. The Philippino food in the restaurant next door was also good. The room was big but there were cockroaches and the bathtub was dirty, also every time I turned on the shower, yellow water came out first. The interior is run down and there were big stains on my curtains just as in the previous hotel I went to in Cebu.
      Reviewed January 20, 2019
      9.6
      Exceptional
      Derrick from South Korea
      Group
      Deluxe
      Stayed 2 nights in January 2019
      Great value for money.”
      We were upgraded free to a suite. Very nice, but bathrooms needs some refurbishing. Friendly staff and great food and pools to choose from. Nice little beach as well.
      Reviewed January 18, 2019
      9.6
      Exceptional
      Brian from Philippines
      Family with teens
      Deluxe
      Stayed 1 night in January 2019
      Relaxing place and not too crowded. I appreciate they have access to the beach and have people clean”
      We had a great time staying at this hotel. Brrakfast is good for the price. The room is clean. We'd definitely coming back to this place.
      Reviewed January 21, 2019
      10.0
      Exceptional
      Ronaldo from Philippines
      Solo traveler
      Deluxe
      Stayed 1 night in October 2018
      Very nice hotel rooms are very cozy”
      Nice hotel close to Mactan airport. You don’t have to worry about the crazy traffic in Cebu City. The only thing the breakfast is very limited. Make sure to wake up early! Or you’ll end up with left over! The breakfast in the morning gets really crazy especially on the weekend when the hotel is pack with hungry Asian tourist!
      Reviewed November 03, 2018
      8.4
      Excellent
      Ma from Philippines
      Group
      Deluxe
      Stayed 3 nights in January 2019
      Got an upgrade to Suite room. Sweet!”
      Far from the city. Only way to go out of the hotel is through a cab. They offer shuttle service going to the main road of Mactan though. Room service is only until 10pm. We had to walk to the nearby hotel resort which was 15minutes away for a late night dinner. Tried booking for a cab online, but no one was accepting since it’s really a long way from the city.
      Reviewed January 07, 2019
      9.2
      Exceptional
      george from United States
      Solo traveler
      Deluxe
      Stayed 4 nights in January 2019
      air conditioner in room did not work very well”
      contacted front desk and they checked it, still wasn't working properly
      Reviewed January 15, 2019
      10.0
      Exceptional
      Feb from Philippines
      Couple
      Deluxe
      Stayed 1 night in December 2018
      Exceptional”
      The best vacation spot/place in Mactan. Very convenient as it is near the city. I just hope that tourists and locals would refrain from littering on the beach.
      Reviewed December 28, 2018
      4.8
      Gladys from Singapore
      Family with teens
      Deluxe
      Stayed 6 nights in December 2018
      Old and needs upgrading”
      The carpet, toilet facilities and overall furniture and fittings need to be refurbished. The hotel needs to be upgraded. Staff service is quite prompt and friendly but location is not accessible. We need to travel quite a distance to get to shopping malls.
      Reviewed December 22, 2018
      3.6
      Jaii from Singapore
      Couple
      Deluxe
      Stayed 2 nights in November 2018
      Acceptable”
      I wish I could say something positive about this hotel but there is literally nothing I recommend. The pool is big but like everything else at this hotel, the pool and the pool furniture is old, worn out and inadequate. The food is really bad, the beds are uncomfortable, the aircon is old and does not cool properly , the wi-fi does not work for more than a couple of minutes if you are able to even get on. the cable TV seems to be being hijacked from somewhere because the channels scramble and constantly shut off. There is no beach furniture and no drying racks and the water that came out of the pipes was full of rust. This is also a terrible location, there is nothing much around here and what is here is not good. You will also have to pay an additional 100 Peso for every taxi you take in or out of here. We were very happy to leave this hotel.
      Reviewed November 20, 2018
      4.8
      Walter from Germany
      Solo traveler
      Deluxe
      Stayed 4 nights in October 2018
      Acceptable”
      Breakfast was a disaster as they have notenough sit. Also the food was not refilled in time and always nothing to eat. everytime have toask to fil up the food, bad service. My room was ok with a nice view but room sevice also didn't clean up the room, only change towel and not even give enough tiolet paper. I even have to kill a big cockroach in my room. Very disappointed.
      Reviewed October 28, 2018
      10.0
      Exceptional
      Marry from United States
      Family with young children
      Deluxe
      Stayed 1 night in April 2018
      We love this place! ”
      We especially appreciate the multiple pools, the beach, and the included breakfast. Glad to have great food and drinks on site. Mostly enjoy having lunch or dinner brought out to the Pool area. We go just for a “local” weekend mini-vacation twice a year to be pampered!
      Reviewed April 12, 2018
      8.0
      Excellent
      Robert from United States
      Couple
      Suite
      Stayed 2 nights in April 2018
      Relaxing get away ”
      We had a nice suite. The Aircon was perfect. I adjust to 23 deg C, and it stayed right there. We did a dive day with All Blue in front of the motel. The dive crew was great. They wanted to help with everything. We didn’t need help, but was nice of them to take care of us like that. The negative; breakfast buffet was ₽480 a piece, and just ok. But we will be back.
      Reviewed April 11, 2018
      8.0
      Excellent
      Michael from Australia
      Couple
      Deluxe
      Stayed 2 nights in March 2018
      No frills business-style accomodation”
      We were in mactan for a wedding so the location worked well for us, however, if we were staying for leisure we would be disappointed by the lack of anything in the immediate surroundings. The hotel doesn't have much in the way of resort facilities but shares the pool and gym of the neighbouring resort. The rooms are very nice and have the familiar business style layout you would find in the larger hotels. The front desk is helpful and efficient. Housekeeping is great. They allowed an early check in which was really appreciated. We ordered room service twice, however, both times they didn't have the menu items we were after and when the food arrived it was cold and not so good - recommend eating out. Overall, I would stay here again if I was attending an event in Lapu-Lapu but I would not go out of my way to make sure I stay here.
      Reviewed April 05, 2018
      8.8
      Excellent
      William from United States
      Solo traveler
      Deluxe
      Stayed 2 nights in January 2018
      The good, the bad, and the ugly”
      The good. Nice suite with great views, well-furnished and equipped. Good breakfast furnished. The bad. WiFi is almost non-existent. The front desk gave me a mobile hotspot that worked ... sometimes. The TV was intermittent. Room service was truly terrible. Delivered entree with no utensils. Did not deliver drinks that were ordered. After an hour and three more calls, finally brought drinks. Never brought utensils. The ugly. There was no ugly. Gorgeous place.
      Reviewed February 01, 2018
      Dear Mr. William, Thank you for choosing Sotogrande Hotel and Resort. We really appreciate you candid reviews. I hope to welcome you back to our new and improved hotel.
      Responded February 12, 2018
      Sotogrande Hotel & Resort
      8.0
      Excellent
      Victor from Russia
      Couple
      Deluxe
      Stayed 1 night in January 2018
      Good hotel, but location is horrible”
      Hotel does not have its own beach, view of the ocean from the ocean view room is poor. Extremely hard to get a taxi to go out. Walking out is dangerous, in the evening the hotel is surrounded by drunk people.
      Reviewed January 24, 2018
      Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about some aspects of the hotel that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel.
      Responded January 29, 2018
      Sotogrande Hotel & Resort
      8.0
      Excellent
      Wesley from Philippines
      Family with young children
      Deluxe
      Stayed 1 night in January 2019
      Very good”
      Nice Beach and plenty of swimming pool to use.
      Reviewed January 14, 2019
      3.6
      Richard from United Kingdom
      Couple
      Deluxe
      Stayed 1 night in October 2018
      Tired hotel. Uninterested staff.”
      No working tv in the room (cable problem). I suspect it has not been working for some time. The WiFi system is crazy. Everytime you put your phone down you have to log in again ! Ate in the cafe in the foyer and food was served almost cold and it’s overpriced (captive market). The hotel needs a refurb and the staff training in customer service.
      Reviewed October 17, 2018
      2.0
      Audrey from Philippines
      Couple
      Deluxe
      Stayed 1 night in October 2018
      Awful. Dirty. Rude staff. Old and tired. Avioid.”
      Cons: - mould everywhere includingbi side AIr conditioner unit. - stained floors and walls. - ripped curtains. - rude ynhelpful staff - dirty smelly beach - in the middle of an empty abandoned housing estate... miles from anywhere. Pros: - the view from sone rooms us OK. BUT: please don’t go here. You will regret it.
      Reviewed October 15, 2018
      4.8
      aaron from Philippines
      Group
      Deluxe
      Stayed 1 night in August 2018
      Staffs were aggressive talker”
      When we had conversations to the staff on inquiries on requests (grab service, car requests, extra charge, breakfast) they are really not toned friendly. This is inside the village, so expect its hard to get Grab car.
      Reviewed August 09, 2018
      12345
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