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We had a short but lovely stay at the apartment with my 6 month old. Very roomy and IGA and cafe located close by (as well as the beach of course!) Didn't get to enjoy the pool but it looked lovely. Only downfall was that we were woken up by an alarm in the early hours of the morning and had to call the night manager. She came over as quickly as she could and found the source and switched it off. Compensated us with breaky at the cafe which was lovely. Really great staff and would definitely stay there again.

We didn't avail ourselves of the numerous hotel facilities, as our time in Melbourne was to be with family. We would definitely stay again, due to the hotels proximity to our family , the cleanliness of the room and the helpful , friendly and efficient staff. We would have appreciated a toaster in the room and the fridge certainly needed to be defrosted. The rooms are dated, the heater/ air conditioner was a little dated and noisy, but we weren't paying top dollar so we were certainly very satisfied.

For us, it was d perfect place to stay. Location is perfect, front of the beach which is so relaxing. They have thier own restaurant which always has the best dishes. Room is perfect enough for travellers, over night stay, or leasure time. Complimentary entertainment like free heaps of movies in and free wifi are awesome! The cleaners are also trustworthy as my partner left his ring and kept it safe for us to pick. That's rarely happen now a days. And most of all, the service they have given to us, i can tell, its a d*mn 5 star rate! The warm welcome and smiles were just overwhelming.

False advertising. Agoda says studio has a bath when I booked. called and spoke with Bianka who said will put a request and it is based on unavailability. got a call from Queest before arrival to be told they don't have baths in studio apartments at all and asked me to pay extra to upgrade. Had to pay and upgrade myself. I have stayed in many hotels who offer free room upgrades and this is the first time I had to pay. All because of false advertising. Be honest and say upfront. Simple as that. Got in to my self paid upgraded room to see that they don't even have a bath. When complained to reception, they had to come and relocate me. Even the reception do t know what rooms have a bath and what rooms don't. But they do k ow how to squeeze money and get customers to pay for extra and false advertising. When checking out, the reception asks if we used the water left in the room, to be told they charge!!! Even the most basic rooms/apartments provide complimentary water.