Excellent 8.1
Based on 35 reviews
Excellent 8.6
Based on 729 reviews

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based on 35 reviews
  • Cleanliness 8.6
  • Facilities 10.0
  • Location 8.1
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.5
  • Food and dining 7.6
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KAO from Hong Kong
Business travelers
Stayed 2 nights in June 2010
Nice hotel
Room is big and clean. Breakfast is simple but nice. The staff is also good.
Internet is charged.
Reviewed July 03, 2010
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Lynden from Canada
Extremely clean and helpful staff
Close to museums and metro station
The Luz park was not safe to go through. The streets had a lot of garbage.
Reviewed June 12, 2015
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James from United States
A pleseant comfortable stay in...
Very helpful staff. Room was kept at the perfect temperature
No iron in room.
Reviewed June 11, 2015
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Igor from Canada
Stayed one night in October 2009
Nice hotel in a decent place
Clean, near a park that is busy during the day, and close to the downtown touristy area, and metro.
The swimming pool was not usable, but then again it was pretty cold outside.
The hotel is near the centre of the city, but also closely located to the highway leading to the airport. There are a few corner restaurants near by, and the tourist attractions are walking distance. The hotel itself looks in good shape, and the hotel room was spacious and clean. Also, had a nice view of the park. The staff were nice and helpful when asked to provide information.
Reviewed October 21, 2009
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Isao from Japan
Business travelers
Stayed 3 nights in September 2008
Good room rate and comfortable stay
New and clean.
Nothing especially.
The room was new (or renovated), clean and very wide. Staff who speaks English in the restaurant was only one. If you speak Portuguese it is better to communicate staffs. However, front staffs and someone speak English. So, it is not so inconvenient. Room making is also perfect. If you have friend in Sao Paulo or you have business Bom Retiro area, this hotel is highly recommended.
Reviewed September 09, 2008
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Marta from Canada
Convenient and Clean
The location to the Anhembi Conference Centre was very good - only about 10 minutes in a cab.
It is really not a good idea to walk anywhere outside of the hotel. During the day you can not carry any valuables and never at night. Dinners out are by cab and there aren't a lot of ...
Reviewed June 11, 2015
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Fabio from France
Solo travelers
very cool
beautiful view of the Luz Praça and the city from the higher floors, very close to Pinacoteca and wonderful Museu da Lingua Portuguesa, close to terminal to Guarhulos Airport
swimming pool open only at 10 am
Reviewed May 13, 2015
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YOUNG from Argentina
Stayed 5 nights in May 2008
Positive Review
Have breakfast at the hotel!
Reviewed June 06, 2008
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alba from Colombia
Business travelers
Stayed 4 nights in August 2009
buena atencion
buena atencion, agilidad al hacer el check in , agilidad al hacer el check out, excelente variedad a la hora del desayuno , buena atencion , las personas muy amables
no hay internet ilimitado
excelente ubicacion parta hacer compras en bon retiro, no gastas mucho dinero en taxi, el desayuno es super bueno las personas que atiende son muy pacientes y muy colaboradoras siempre quieren que tu te sientas bien, y hacen un enorme esfuerzo por entender tu idioma, la habitacion muy limpia, las instalaciones del restaurante muy bien acondicionadas, taxis permanentemente ubicados afuera del hotel, y muy comodas las habitaciones
Reviewed August 31, 2009
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Mariusz from Poland
Solo travelers
Very good location, good standard,...
localisation, very nice Luse Park, nice view from the window (to the park)
old furniture but quite ok
Reviewed May 11, 2015
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Yonglin from China
Solo travelers
the hotel is ok,
I have told them pay cash, however they still collect the money from the card auto, I loose $100 for the exchange!!!! the people told me "I don't know why"
Reviewed December 27, 2014
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EMMANUELLI from France
Double Room
Stayed one night in November 2013
pres du theatre et pinacotèque
proche jardin , rodoviaria theatre
Durant 2 nuits très agréables pour 2 spectacles de danse et de musique à la salle sao Paulo à coté restaurant asiatique prés de la plaça da Luz bon confort et proximités pinacotèque et gare centrale des bus , manque seulement tv5 monde cable limité dommage et piscine non couverte un peu froide
Reviewed November 13, 2013
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Volodia from France
Business travelers
Stayed 3 nights in March 2010
Voyage d'affaire à Sao Paulo
Les chambres sont neuves et confortables et spaciauses.
Il est pas trés bien situé et le restaurant de l'Hotel est pas terrible.
Cet Hotel n'est pas trés bien situé mais les chambres sont spacieuses et confortables. Le restaurant est moyen mais le service est bon. Le service est de bonne qualité et dans l'ensemble l'Hotel est agréable.
Reviewed June 09, 2010
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Joshua from United States
Solo travelers
Great hotel, value, and staff...
Staff Value Room Everything was great
Location - can't go out at night, local are surprised you stay there (doesn't make good impression)
Reviewed December 14, 2014
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Cid from Brazil
Very good
The room is nice, wide and comfortable. Also, the shower is very good.
The breakfast is poor for this kind of hotel.
Reviewed December 04, 2014
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Carlo from Italy
Business travelers
Stayed one night in November 2010
albergo molto pulito e funzionale
ottima il servizio alla reception e la camera da letto molto spaziosa
il bagno piccolo e senza bidet....con quello che costa ci dovrebbe essere anche una finestra
per lavorare è un ottimo hotel ben collegato con il centro, per chi va a vedere san paolo non è l'hotel giusto, si trova vicino, ad una zona molto pericolosa.
Reviewed December 04, 2010
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Farjun from Brazil
Solo travelers
Double Room
Stayed 2 nights in December 2012
Hotel com excelentes acomodações.
Vista para o Parque da Luz e proximidade do Metro da Luz
A minha estadia foi excelente. O pessoal da portaria do hotel esteve sempre solícito e me auxiliou muito nos vários aspectos com suas indicações de restaurantes , roteiros, etc...
Reviewed December 20, 2012
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Anonymous from Germany
Solo travelers
Business Hotel
Very good service Close to Metro station Luz Located close to fair exposition area
Everything was ok
Reviewed November 15, 2014
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Yali from Chile
Excelente experiencia!
La atención es excelente.
Reviewed February 16, 2016
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Tai from Taiwan
Business travelers
Stayed 7 nights in April 2010
Luz Plaza
servico de quarto e' rapido quarto e' grande
front desk muito devagar TV posicionado muito ruim cafe da manha nao tinha muitas opcoes
Foi uma estadia bem confortavel nos 8 dias que fiquei. Pessoal foram tudos bem legais, so' tive um problema na hora do checkout por causa da falta de informacao do hotel da reservacao, e falaram que EU tinha que fornecer as informacoes ao envez de esforcarem um pouco, como fizeram depois de mais de uma hora e meia de espera para chegar numa solucao pro problema.
Reviewed April 21, 2010
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